System Administration

I have noticed that CREO 6.0.5 os released. Where I can find the improvement s made? Hope that PTC have worked a lot in stability.

HelloI have a question as catogory "how do this" i discover i can open a fille with drag and drop when i use a fille my working directory is my documents it is posible to set automaticaly working directory in same folder of that fille is?i suposse as modify a parameter in config.pro but witch?Thanks people

hi. i cant use the scroll of my mous3 in ptc creo 2.0. i cant make zoom with it. the scroll of the touchpad of the toaptop doesnt work in creo too. the scroll of the microsoft mouse works correctly but in creo i cant make zoom with the scroll. what can i do??

Hello,   I'm Working with CREO 6, and I have experienced quiete few unexpected crashes. I  have no experience with CREO 4.0 But it's a long term release, and 6.0 a short term release. My question is, Is CREO4.0 more stable, and with less bugs, than CREO 6.0? Now with all files created, it's impossible for me, to go back to 4.0, but probably I will evaluate to work only with long term releases, like CREO 7.0

I know that PTC has received a lot of slack for the way they implemented the Creo Ribbon UI.  To be sure, there are things I don't like and could be improved on, but BY FAR it is the best ribbon implementation that I have seen in any other program.  Although selective click (where you have to be on the right tab to select stuff) was a poor decision and remains the UI biggest challenge for users, I specifically appreciate: How everything on the UI can be customized (can even create a custom tab to click on anything!😃) How an admin .ui file can be distributed but that the user .ui wins whenever there is a contradiction. How using the same name for a tab and group can now allow for propagation (and can be turned off if desired). Command Search: My favorite feature which is the search functionality that teaches the user where the commands are, and even search custom mapkeys and again highlights where they are in the ribbon.  Still no other program does this this as well as

As a valued user of PTC products, you are invited to participate in a study that will directly influence what we work on first as we improve your web and mobile experience.STUDY DETAILS  Choose what is most important to you when working with PTC software and what you do most often. This activity takes about 5 minutes to complete. The study runs to the end of day Friday, August 14th You can complete this online activity anytime at your convenience.  Follow this link to complete this study: https://ptc.qualtrics.com/jfe/form/SV_4PKkbCOdgRBsvgV Thank you for giving us the opportunity to improve your PTC experience!   Nalie Lee-Heidt (nleeheidt@ptc.com) PTC Customer Experience Team  

We have run into a problem setting up our floating licenses. The server is up and running and the licenses are found with no problems during the installation. However, when starting CREO Parametric, the program is unable to connect to the license server... Initially, the port was blocked, but before that issue was lifted, the server wasn't even found during the installation.   How should we go about fixing this? 

Bonjour, Est-il toujours possible d'acquérir la version 3.0 de creo parametric? Car à mon ancien travail j'ai utiliser ce logiciel durant plusieurs années(dont je le connais bien, et le maîtrisais bien), mais ayant quitter cette entreprise, j'aurais souhaiter l'avoir pour mon utilisation personnelle à la maison.   Si oui, avez vous un ordre de prix, ou si éventuellement, il est possible de racheter une license à un ancien utilisateur par exemple.   Merci par avance.

If nothing is set in the config.pro global_appearance_file pro_colormap where is the appearance.dmt being read from? It is reading an old dmt file I created and I cannot find it. Your help is most welcome Danny P.  

I am running into an issue trying to return a borrowed license.  (yes I do have a support call open but have no answer yet.)  In the middle of the borrowed license I had to update the license file due to a renewal of one of the licenses.  When I did, the borrowed licenses did not show up as being used anymore.  One of the suggestions was to go back to the old license file, but that didn't show the borrowed license either.  I am running the correct command but I get this error:   lmborrow: Error, borrowed license doesn't match any known server license. (-128,595)   I'm hoping someone else has had this issue and was able to fix it.   Thank you, Brian

IS there any option to maintain two different nomenclature standard for Windchill part name & CREO file name

Community,   I went from Creo 6000 to Creo 6040, and I cannot find the ifx fastener data, as shown highlighted below.  I have never encountered this before, even with the Lite version.  Is there a way to fix this?  Thanks in advance.  

Community,   Please read the below snippet.  No how many times I restart Creo 6, I always get this port conflict warning.  Is there a way to resolve this?  This happened during a PTC technical support call where I requested that I do not want to use LMTools to create services.  I am using a locked license for Creo Parametric, and flex admin for Creo Simulate.  Also, it takes an extremely long time to start Creo.  Thanks in advance.  

I was trying to add some new mapkeys to our custom tab in the ribbon in Creo 4-m090 and I discovered, much to my consternation that it's propagating those options to all modes of the ribbon. GRRRRRR!!!!   I've finally saw the help doc and David Martin's video on this subject. I suppose some would think this is an enhancement. I don't, it's an irritation, and it wasn't obvious how to change it without referring to additional documentation. A radio button in the UI to propagate or not propagate would have been helpful instead of hiding it under a right click.    My mapkeys are mode dependent. I don't want to add mapkeys to the ribbon in a mode where it will fail. Right clicking on each thing I add to limit it to a specific mode seems like a lot of extra work.    I'm hoping there is a hidden config that will restore the behavior to the old method where you have to be in the mode to add things to that mode. Is there such an option?   I didn't see one in the st

Hello   Can I have Creo installed on my machine with two different languages in single installation?   If so, How can I set language either from two installed language without doing re installation?   Any idea would be of much help.   Thanking you!   Regards Ketan

Creo 4.0 M120, Windchill  11.2.1.2 We recently changed VARs and migrated from Creo 3.0 M140. I have noticed the timing for logging into my session now comes after a workspace action request. In Creo 3.0, it was immediately after launch. The new timing for login is not conducive to crashes/improper closings and attempting to RETRIEVE open files at the crash. If we chose to RETRIEVE, we get "failure to open ****" messages that we either are prompted to ignore or cancel the retrieval. If we ignore (which is usually for all the files), after all the prompts, nothing opens and then the user is prompted to login. If they had been logged in before, all files would've been retrieved....in theory.   So here's the question....where is the preference to change when the user is prompted to login? I have been searching (as Windchill Admin) for 3 days and have found nothing relatable. Is it an upper level system Admin preference setting?  Thank you for your help. (PS...I'm a super use

Hi guys,   I have a problem with trail.txt file. I use the Version: Creo Student 5.0.4.0. My problem is i don't find any trail.txt file on my PC. The only file with the same ending is PRO_trl.txt. Is this the same file as trail.txt? If yes how I can play it with creo? The Button for Play trail file is gray I cant push it.

Hi, is there any tool to view characters in a Creo fnt file? especially special.fnt - we are thinking about switching from win_chcn_font.ndx to directly using msyh.ttf.   br Bernhard

We are deploying Creo 3 M060 with SCCM.  The software installs fine but SCCM keeps stating that it has failed.  We have tried a few different detection methods and none give a positive result.  We are using SCCM 2012.  If you are using SCCM to deploy Creo what are you using as your detection method?

In this short online exercise you'll help evaluate new website concepts and labels.   STUDY DETAILS This activity takes about 5 minutes to complete The study runs to the end of day Thursday, June 25, 2020 You can complete this online activity anytime at your convenience Complete Online Study >    Thank you for your participation!   Nalie Lee-Heidt PTC Voice of Customer & Customer Experience Team  

I have an ongoing issue that has persisted since switching over to CREO 4.0. Whenever I am working in a drawing and want to edit a table and select the "Table" tab for the first time, it takes an agonizingly long time to load. As I write, it has been 10 minutes and it still hasn't loaded. This is clearly unacceptable. I have checked my video drivers and they are all up to date. Has anyone else experienced this and come up with a solution? Also, it's slow when I want to change my working directory, but not as slow as the table tab issue.

I modified the restricted_paramaters.dat file this morning for a new person added to the checker drop down. When the user went to do his update, Creo said the file hade conflicts and he did the update. The new person got added, but when he went to another parameter to select a name, it did not show the list that is in the restriected_parameters.dat file. So the update did some of the parameters but not all. Really strange. Has anyone else seen this behavior.   Creo 4 m080  

my client got this error today with his creo it then crashed any idea what caused this?   traceback attached

Hi all,   I am running Creo 4.0 M050. On installation (a few years ago) I set system environment variable LM_BORROW_DURATION  to a value of 179 to allow for a longer period to borrow the license. I don't recall I was ever able to borrow for that maximum number of days. Around 150 days, more or less, that would work. I usually would start at ProE_Borrow with a value of 179, get an error 'Can not borrow that long' when Creo started, and decrement that number until Creo would accept it. Yesterday, I had to go as low as 35 days to borrow before Creo would accept it. So, there seems to be another mechanism besides LM_BORROW_DURATION that limits the number of days that you can borrow. Does anybody know what it might be? And how I can get around it?   PS. You would think that if Creo knows that it 'Can not borrow that long', it would be kind enough to let us know how many days it CAN borrow .... 🙄  😉   Kind regards Eddy

So the problem was the user would right-click on objects in the Reference Viewer and not get the menu commands to show.PTC replied with a request that we update video card drivers. I did that along with a bunch of other things (see below) and the problem remained.HOWEVER - I just started playing with all the controls on the Reference Viewer and discovered that if you shrink the window so that scroll bars appear in the reference viewer, and use the scroll bars to lower or raise the viewer, then the right-click menu will appear (see attached image).Weird. But it works.Thanks everyone for your suggestions. For future ref, here's the list of my notes:NOTES:- updated build from M190 to M220- removed config.pro & config.win files- started ProE in vanilla mode (no configs, start dir, start parts, etc.)- rolled back video driver (reinstalled current after testing failed)o previous = nvidia quadro fx 580 9/12/2009 8.16.11.9100o current = nvidia quadro fx 580 12/4/2009 8.16.11.9175- performe