ThingWorx

in my MenuEntry the linkDestination and linkType are primary key. but the documentation says:https://support.ptc.com/help/thingworx/platform/r9/en/index.html#page/ThingWorx/Help/Mashup_Builder/Widgets/MenuBarDefiningtheMenuBarItemsUsinganInfotable.html#linkDestination and title are primary key.

Hi Team, Suppose any ThingWorx platform restarts everyday automatically at sometime in night, then how to stop this or edit this automatic ThingWorx restart configuration. Thanks in advance.

Hello all,   I'm facing TWX things disconnecting issue continuously during production run &  whenever im reinitializing kepware, again things will connect.   Can anybody provide some solution to stop this !! or Is there any way to do automatically the same thing from TWX side  as kepware reinitialization does.

Hi all,   is it possible to show a buttons tooltip even if it is deactivated?   Reason is I want to change the tooltip text to explain to the user _why_ the button has been disabled.   Thanks

We have scenario where we have data stored in csv files stored in local computer and we need to read the data into thingworx which is present in cloud. we then have to visualize the data loaded into thingworx from csv in a mashups. Any leads on how we can achieve it. we also have kepware where we can use simulators to read csv files to a tag and then read the data from the tag. But is it possible to read files directly into thingworx without interacting with kepware.

Hi, We developed few mashups in TW 9.0 to set to the mobile resolution of 400*800 and it works fine when we do the runtime view.  When exporting this mashup and importing in TW 9.3, the containers are becoming small even if the containers are set to specific fixed size. The same mashup works fine in 9.0 and containers are spaced how expected but in 9.3 the containers gets shrink. Should we set any property in the higher version?How can this issue be resolved?      

Hi,I got the Radio Buttons on the List widget,Problem: The selected radio Button stays only when we Hover on it. It should be selected after hovering or until the next list item is selected. Used the following CSS: ptcs-list::part(item-value)::before{ content:url('../Common/thingworx/widgets/dhxgrid/images/radio-unfilled.png'); margin: 10px; } ptcs-list::part(item-value):hover::before{ content:url('../Common/thingworx/widgets/dhxgrid/images/radio-filled.png'); margin:10px; } Any workarounds over here can be done?Thanks,

Hi Folks,   As we know Mashup renders Style/StateDefinitions (platform subsystem) before executing data custom services which consumes a significant screen load time. Is there a way to cache these subsystem services rendering so that it doesn't require to load every time?   Related: topic  

when we try to import entities from system repository it is showing error in application log as [1,018] Data store unknown error: [Error occurred while accessing the model provider.]  

Hi everyoneActually I got a serious error in Kepservers v6 and I would be grateful if anyone could help me to find out this problem.It can be helpful to describe a bit about our project. We have 3 gateways with kepserver in each one and of course a server that received data from getaways by Cimplicity software. Here we have nearly 800 devices that are divided between these 3 gateways (3 kepservers). Almost each device is assigned to one channel.I have been working with this project since 3 years ago and over this time I added devices gradually. Everythings was ok untill last year that I got an error in kepservers when one of our Kepservers fails, then the two other Kepservers also fail. It means all tags values in all devices become constant or bad (out of service) and the project couldn’t reconnect so we reset project by reset windows service runtime in Windows Task Manager. But it disturbed again in 2 hours. resetting systems doesn’t help too. To solve this problem ,wechecked all fib

Hi Team, Where can i find this AutoComplete Widget extension.   Regards,Saran 

SelectedRowsChangedCallback is broken in 9.3.4. already opened a case with support.

Hi PTC,we have requirement to enable the Web cam and able capture an Image. is there any provision that to access the device camera to integrate with Thingworx.Kindly provide assistance.  Thank you,@H_1234

I am running demo version of KepwareEX and communicating Modbus to a device. IP addresses are on same subnet and can ping the device. However, when running quick client the update count stays at one for all tags? Even the ones form statistics and system tags do not update? The quality is good on all tags but none of them are updating. Any ideas?

When trying to optimize the grid advanced widget it is working when tried in console, but when impemented in custom css the styles are not getting reflected.

Hi there,  We are hoping to migrate our current TW env out of a Postgres back end and move it into SQL Server. We are running the application on a RHEL7 Linux box. I am finding the PTC installer fails to connect to SQL server. By using SQLCMD in Linux we can connect to SQL Server using the -C switch which turns off certificate validation. Can this switch be used the installer ?

I am facing a problem when I tried to establish the connectivity between My Thingworx and SAP,Can someone please provide the available HandsOn tutorial for the configurations. It would be really helpful. Thanks in Advance.

Hi, I have created a services in database for updating the data of database table,  from data table, but it is not updating the integer data in database table, following is the service details, let table;let variable;let DataTableData = Things["pp_44270_SPC_DataTable"].GetDataTableEntries({maxItems: 1000 /* NUMBER {"defaultValue":500} */});for (var i=0; i <=DataTableData.rows.length; i++){var row=DataTableData.rows[i];table=me.Table_Update1({DataSource: row.datasource /* STRING [Required] */,Workstation: row.workstation /* STRING [Required] */,Model: row.model /* STRING [Required] */,Variable: row.variable /* STRING [Required] */,Value: row.value /* INTEGER [Required] {"minimumValue":1,"maximumValue":100} */,Key: row.key});var result=table;} I will be thankful, if some one provide me the solution. Thanks in advance.

Hello everyone! I have an infotable with data that I'll export as a .csv file. However, one of the fields is a link and I'd like to present it as a clickable link once the user opens the file. Is this possible? For now, the link is not clickable so users have to copy and paste it to the browser to access it.Thank you in advance. 

Hi, I have a service that is triggered based on a different event. The service takes 1 input and outputs an infotable.When I try to bind a dropdown to the output of this service I don't get any option to bind the service output to a dropdown.

Hi,I am using the following snippet, to Query on FieldName Which does not contain the "Test Question" Text in the FieldName Data var query = { "filters":{ "type": "NOTLIKE", "fieldName": "Name", "value": "Test question:\\+*" } }; let params = { t: result /* INFOTABLE */, query: query /* QUERY */ }; // result: INFOTABLE result = Resources["InfoTableFunctions"].Query(params);   Even though I get an INFOTABLE with rows containing "Test Question" in the FieldName "Name"..Where did I do wrong?Note: I have followed Query Parameter for Query Services (ptc.com) and Picked up the snippet from thereThanks,

Hi everyone,  This topic has been discussed before, but we still haven't seen a good solution. When we remove the Users (group) from the composerUsers group, all the Users other than our administrator users no longer have rights within our application. When we follow the case CS341872 then we must assign the rights separately for each Mashup,  Can this be done in an easier way? or through a global solution? Other question:  will there be a secure by design solution in a next release, so that this is no longer necessary. Best regards,Emiel

We have a scenario where we have multiple drop-downs. All the drop-downs are connected with each other in a multi-level hierarchy. All the drop downs are associated with the same Datatable with different fields. For example: we have a Datatable  named DT with 4 fields FD1,FD2,FD3, and FD4. The dropdowns viz DD1, DD2,DD3, and DD4 are binded to the corresponding fields of DT; DD1 binded to FD1, DD2 binded to FD2, and so on..So when we select a value in DD1 from the list of selections, it should filter the values in DD2 based on Selection of value in DD1. Then data on DD3 should be filtered based on selection in DD2, then data on DD4 should be filtered based on selection made in DD3. is there any way to achieve this in a mashup.

I have an error to communicate my raspberrypi with ThingWorx the same as the SSL error but I didn't enable this option how do I get the error out?

Hi all, we are facing an issue when adding a service on a Thing Template.We created a Thing Template which is based on the ODataConnector Thing. A new Thing should use the template by calling its services. So the inherited chain looks like this:Thing Test-TestTemplate-ODataConnector But when trying to add a new service to the TestTemplate and by adding a route, the following errors pops up:We did a lot of research and found some similiar issues, which were all related to missing access rights.So we assigned all groups that were suggested but still no luck:TestTemplate uses ODataConnector  TestTemplate Permissions Visibility  TestTemplate Permissions Visibility Instance TestTemplate Permissions Runtime  TestTemplate Permissions Runtime Instance  TestTemplate Permissions Designtime  TestTemplate Permissions Designtime Instance Does anyone have an idea, how to fix that error? Thanks,Jürgen