ThingWorx

Hi,I am having an issue related to license. It is creating licenseRequestFile.txt file and ignored_license_capability_response.bin, I have tried to download the license using device id and put it in the folder ThingworxPlatform naming the license file license_capability_response.bin, Then after running the service AcquireLicense, tomcat server stops and license_capability_response is changed to ignored_license_capability_response. Thanks  

Hello, I am using Thingworx trial version and I want to add some properties from my machines to Thingworx. How can I send data Machine to Thingworx trial? or I have to install Kepware also please suggest.

I have tagged some usergroups by tag and project in a general information page. Now, I want to get the usergroup by by tags in a service. How to achieve it.Thanks

Hi All,   I am trying to connect to an Oracle 9i database through thingworx.connection seems successful and when I run a service to get the records I am getting the data but few columns are blank. The datatype for those columns which are blank is varchar2

I trie to re-run the same workflow but with different inputs parameters while the one is not finished yet I use a simple workflow , using webhook as input . The flow use only log and delay boxs. I use postman to start the flow . The first flow is started . When i send again a new post before the first flow is not finished . The flow is never re-executed

I am trying to use the new QueryImplementingThingsWithNamedData service in Thingworx.   According to the help file I need to have the basicPropertyNames as a InfoTable. How does this info table look or where do I get this infotable?   This is how my query looks currently:var result = ThingTemplates["GGC.RC.TT"].QueryImplementingThingsWithNamedData({maxItems: undefined /* NUMBER */,basicPropertyNames: "SampleCode" /* INFOTABLE */,nameMask: undefined /* STRING */,propertyNames: undefined/* INFOTABLE */,query: undefined /* QUERY */,tags: undefined /* TAGS */});   Thanks

Hello All,   When I run azure-iot.bat file, I'm getting following error in cxserver.log   13:47:45.254 [main] WARN c.t.c.p.s.k.impl.StoreServiceImpl - The contents of cache: ThingNameStash will never expire: -1. Consider setting 'default-expire-time' or the cache 'expire-time'.13:47:45.273 [main] WARN c.t.c.metrics.MetricsReporterManager - Metrics are enabled but no reporters are configured13:47:45.659 [FileUploadNotificationProcessor] WARN c.t.p.a.i.FileUploadNotificationProcessor - Error retrieving file-upload notificationorg.apache.qpid.proton.engine.HandlerException: org.apache.qpid.proton.engine.TransportException: org.apache.qpid.proton.engine.TransportException: None of [TLS_DH_anon_WITH_AES_128_CBC_SHA, SSL_DH_anon_WITH_3DES_EDE_CBC_SHA, SSL_DH_anon_WITH_DES_CBC_SHA, SSL_DH_anon_EXPORT_WITH_DES40_CBC_SHA] anonymous cipher suites are within the supported list [TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA384, TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384, TLS_RSA_WITH_AES_256_CBC_SHA25

I'm attempting to upload a variety of entities to my instance, but keep hitting an error.    See attached.      I'm attempting to upload to a cloud portal isntance: https://pp-1909092003t5.portal.ptc.io/Thingworx/Composer/index.html

Hi, does anyone know how Thingworx checks the difference when importing source control entities. We are finding that from time to time files will be marked as being the same (un-ticked checkbox), but in actual fact the files are quite different. We also see the opposite effect in that files that have just been imported are still showing as different. What is the criteria used to decide that a source control entity is different?   Thanks, K  

I have ThingWorx 8.5 installed and when i am using the new themeable Property Display widget all my properties is showing as modal popups instead of showing the value. PropertyDisplay I found that this is controlled with the DisclosureControl setting on the widget, but this setting is nowhere to be found in the properties of the widget!   Where should it be located?    

Hi, I have created to show a Geofence using Google Map Widget Extension in ThingWorx. However not sure, how to create alerts by linking it to a moving object. Please note, I have already checked the Axeda integration with ThingWorx at the below link, but clueless on what do do from TWX Composer.https://community.ptc.com/t5/IoT-Tech-Tips/Axeda-All-about-Geofences/td-p/532750 Appreciate a response.   Thanks  

Hi All, We are try to send email with Mailserver template. Facing below mentioned error.   Thingworx 8.4.2 MailExtension 3.6.0 / MailExtensions 3.5.1 . Security Log:Unable to send error email for logged incident: failed to connect, no password specified?Error sending email due to [Could not connect to SMTP host: secure.emailsrvr.com, port: 465].The last server response was [null] with return code [0].The error originated on host [DESKTOP-EANFF4C]. ApplicationLog:[message: Unable to Invoke Service SendMessage on MailServerThing : Unable to send error email for logged incident]   Thanks & Regards, Sathishkuamr C.

Hi All,   I am exporting the output of one service using the Data Export widget.  When I am exporting the output of the service, I am getting the output as .CSV file but the problem is that I am not getting the output column wise (different headers with values) rather I am getting all the output (headers with values) in one column itself.   Can anyone suggest. how can we export the output (column wise) like with different headers with their particular values .   Thanks, Aditya Kumar

Hello,   I have a simple service to clone an existing thing. I use Resources["EntityServices"].CloneThing and I got the following error: JavaException: java.lang.Exception: Unable To Convert From org.json.JSONObject to INFOTABLE   When I duplicate the Thing manually in the Composer there is not problem I can duplicate the thing. Could you please give some advice?   Thanks,   Freddy

Hi, I have three text files in a folder on Machine1 which i want to read from the Thingworx Server and transfer them to Machine2 having an empty folder. Can someone suggest the solution ?

Hello all,   I am curious as to whether or a not a service will complete in the scenario that it is ran in a contained mashup, but before that service completes, the contained mashup switches to another mashup. What is behavior in this scenario?

As I want to retrieve data from datatable and do calculation with number, how to convert data in the datatable

I do have two different Sample codes and they are connecting to same thing as I used same Identifier Value in both codes.   When I am making request from both of them simultaneously to that thing, one request is getting cancelled.   How I can achieve that also if I do need to hit that one thing from multiple devices to execute the same service which has been written into that thing?    

Hello,   I want to change the sourceURL based on a thing property.Currently I have an expression (see below) that has the input of a thing.getpropertyvalues and the output of a string connected to the media sourceURL property. Please see pictures below.    I have verified that the input property is accessible and changes (0 or 1). Using: ThingWorx 8.4.2-b2151   switch (URL) {case 1:return "/Thingworx/MediaEntities/GridLeft";break;case 0:return "/Thingworx/MediaEntities/GridRight";break;}    

I am using value displays inside a collection and the value displays are not clickable on an iPad and on desktop it works fine. Could you please help me? 

I have used Collection widget and used  auto select first row. But still on load collection widget does not select first row. I am on Thingworx 8.2.8 Appreciate your help    Vishal Vaidya

After installing Product Insight for ThingWorx in Creo - Version 8.2.3.zip in Thingworx http: // desktop-5lsqmer: 8080 / Thingworx / the answer: Creo Product Insight Thingworx 8.2 Extension 8.2.3 Unable to find the extension (provider extension analysis: 0.0.0) dependent on Creo Product Insight Thingworx 8.2 Extension: 8.2.3. What should I do where I find the analysis of the provider extension 0.0.0? Thank you

I am logging through valuestream (influxdb as persistence provider) a temperature profile and its set point. I noticed that, while the actual temperature profile (changing values continuously) is correctly logged and the data is stored, the temperature set point (changing only every minute or so) is logged only when a change in value occurs.   I have tried to thick the boxes for "PushType: always pushed" and "Data change type: always", but I have the same issue.   I would simply like to log a value every 1 second, as specified in the scan rate, no matter if the value has changed since the previous point or not.   Any idea why this could be happening, or how to fix this?

I am new to KepServer connectivity with Thingworx.  Is it possible transfer file from device to Thingworx using KEPServer?

Hi all, I am trying to modify the XY chart widget but I cannot modify the TW.ChartLibrary package as I do not have access to it. I have created a new XY chart extension based on the existing one (see attached zip file) and I want to know whether it is possible for me to integrate the APIs of highchart.js, d3.js or chart.js into my JavaScript code so that I can modify the extension correctly without touching the TW.ChartLibrary package. If integration is possible, how can I do so?