ThingWorx Developers

Hi Team,   The Y axis of line chart in ThingWorx 9.2 is not auto-scaling even Y axis maximum is set on Auto.   The use case is that we need to autoscale the y axis as per the referenceline1value property of line chart. Actually when the value of reference line is either less than or greater than the values displaying on Y-axis of graph then it is not visible as the Y-axis is not auto-scaling with respect to the referenceline1value property.   Thanks in advance.

Hello, I am working with ptsctabset witdget on TWX 9.0. I would like to have tabs on the bottom spreaded to whole widget width. For that I need use custom CSS to disable not needed parts - back-button, forward-button and ptcs-dropdown part.Unfortunatelly, I am struggling to use correct selectors. Could anyone please help me with it? Thank you.

Hi everyone! I am new on thingworx platform. I want to Design a page where it takes inputs -sender email ID, Recipient email ID, Message body and a Button to send and when user clicks on send button, text available in message body sent to recipient mail ID from sender email ID. How can i do this? 

I am giving an output of the Textbox and the Dropdown to a Service, based on the input the operations are performed in the service.Issue: How Can I know if there is nothing entered in the Textbox or Dropdown. if(Textbox==="" || Dropdown === "") { //Do Nothing } else { //Do Operations } But always the it's going in to the if condition only. How Can I check if the INPUT of the Widgets(Textbox and Dropdown) is Empty(no input given) or not  

Hi,Querying database and value stream taking long time to respond.Below is the example of querying database that co0ntains 62 entries. Taking 7.13s to respond. The server was working fine 2 days ago. Within milliseconds services were responding.Because of delay in querying all the services throwing timeout error and failed error.  Following steps are already considered:Disabled a scheduler that was queueing up threads (Created 10 days ago)Restarted ThingWorx foundation and databaseApplication logs does not have any data related to it.There were no code changes done in past 5 days Script Timeout increased to 3600sCPU , Disk and Memory status looks fine System Details: Application : ThingWorx Foundation - 9.1.0Operating System: CentOS Linux 7 (Core)Database : PostgresDB Memory, CPU , Diskspace:ThingWorx server:8008648 K total memory2697844 K used memory3781920 K active memory1199188 K inactive memory2507472 K free memory82700 K buffer memory2720632 K swap ca

Hi,When result =  new Date() is executed, the result Time format is in IST, but as per the customer point of view it should be in UTC, how can it be done ?Note: the output of the service should be DATETIME@paic @slangley @c_lowy Thanks,Shashi

Hi,The Service(has datashape to) is binded to the Advanced Gird and can see the data in the Advance Grid, but when pressed on the Configure Grid Columns, it Says "Must be bound to data", not able to configure the columnsThingworx version is 9.2@paic @slangley @c_lowy Thanks,Shashi.

Hi,How to convert the UTC Date Time to CDT in thingworx ?@paic @c_lowy @slangley Thanks,Shashi

So I was following the tutorial steps about how to connect kepware server to thingworx foundation.Here is the link: https://developer.thingworx.com/en/resources/learning-paths/connect-and-monitor-plant-equipment/connect-kepware-server-thingworx-guide/visualize-data. When I reached this last part of step 6: Visualise the data, I opened the view mashup in thingworx and this appeared. (the following image). It's empty and did not display any data and I have already confirmed the test connection to IndConn as they mentioned  Can someone help me out please?

Hey guys!This is my first time posting something but now I'm getting an error that I've never had (It has worked before). Once I create a master mashup, configure my menu and identify the mashups related to this menu and the master mashup, I try to see the functionality, but I only get a grey screen. When looking at the log, I get a "null" value for the mashup I try to see (log.png). Do you know why I get this message? Thanks for your help!

Hi , I am trying to get the cache method for a remotely bound  property using service. I managed to get all the remote bindings in the composer via service but cant seem to fetch the cache method. If  someone has an insight on this please let me know.@paic  

We are developing an solution with Thingworx 9.1. We created multiple entities and used default entities like "Resources" functions and few extensions resources as well. We were given "Visibility" and "Run Time" permissions for entities which we were created. But, the default "Resource" functions also needs to give permissions? If yes, how it will be exported and imported into new instance? What is the best practices on giving permissions for "Created entities" by user and "Default entities" available in Thingworx? We won't prefer to modify permissions on new instance.  

Hello, I want to a mashup embedded in an Iframe, though I added appkey parameters, thingworx still suggest I need to log in, I use the link (https://support.ptc.com/help/thingworx/platform/r9 / en/index. Html# page/ThingWorx/Help/Composer/Security/AllowingEmbeddedMashupsiniFrames HTML) method, but still doesn't work 

Why repositories inside thingworx composer taking too much time to open.? It is taking more than 10 to 15 mins to open. Why?

Good morning Community! I have set up a service with the input Colour.  The following picture shows the code inside the service.  As shown in the picture I want to send the TimeStamp (ts) first and followed by the Colour which came as input.  The property-value then somehow is the following:  Why does Thingworx cange the sequence so that there is the Colour first? I need it in the other way, like programmed within the service. Can someone help me with that? Yours faithfully,Marius

Hello EveryoneI have one TestMashup, in that I am using contained mashup in Tabs widget to call two different mashups, "CheckTest1" and "CheckTest2". In CheckTest1, I am using the Autorefresh widget to call a service after ever 5 seconds and in CheckTest2, I am using the Autorefresh widget to call a service after ever 10 seconds. But, when I view my mashup at runtime having default tab selected as "CheckTest1", The service for "CheckTest2" is also getting executed.As per my understanding Autorefresh widget should be called only when we click on the tab for CheckTest2.Can anyone help with this? Please View the attached screen shot. 

Hi, Could somebody help me to understand how to pass 'content' json for DELETE request in ThingWorx 9.2 just like PUT request as I don't see that input in ContentLoaderFunctions' 'Delete' service. Thanks in advance.

I am trying to add visibility permission programmatically in thingworx 9.1.Facing following err:Message :: TypeError: Cannot call method "AddVisibilityPermission" of null 

I dont want to keep any Project Dependencies under Project entity. If i saved, automatically it is adding any one project in Project Dependencies. How to prevent it.

In 9.2, importing project's entities adding to default project if we didnt created the project name first. What is the solution for this?

The alert created on a property is getting triggered and is being notified in Alert monitoring section, but the subscription created by binding the same alert isn't getting executed. I've even added logger statements within the subscription code, but couldn't see it in the application logs.    Is there any restriction / limitation on trial version on subscriptions and alerts? ?    FYI, I've followed the instructions provided in the link - https://www.ptc.com/en/support/article/CS240914?source=search but didn't work in Trial version. 

I use that widget with a mask like9999-9999-9999-a from desktop web browser it works fine,but from a mobile phone at the first number pressed, the cursor goes back of 1 and so the first group of 4 number is get in a wrong way.By pressing 12345 I get2345-1____-____-_instead of1234-5___-____-_is there a fix I have thingworx 8.5.16 

Hey Guys! As we can't import libraries into Thingworx, I have a problem regarding a time stamp. For my factory I need to generate the time stamp in the following format: YYYY-MM-DDThh:mm:ss.fffZ in UCT standard time.  When I use: var date = dateFormat(new Date(), "MMMMM d, yyyy hh:mm:ss"); The date returns obviously in the "MMMMM d, yyyy hh:mm:ss" format. I use this format, becasue I can't use "YYYY-MM-DDThh:mm:ss.fffZ" in the dateFormat-function, because then a failure is returned regarding the T and the Z.  I hope anyone can help me to return the actual UCT time in the following format: "YYYY-MM-DDThh:mm:ss.fffZ" 

I have a requirement where template "TW.RSM.Template.AssetWithTunnelsAndFileTransfer" needs to be used.I have downloaded "MED-61116-CD-091_F000_ThingWorx-Utilities-Core-9-1-0.zip" and tried importing the same. But unable to import utl-core.zip ( All other extensions are imported successfully). While validating extension error occurs as shown in below image. But nothing will be found in application log. Version Details: 9.1.0Please provide the solution to this issue. Thank you !! 

I have been using the collection since it's initial release in I believe 8.2. Prior to that I used the repeater widget.There are ALOT of possibilities you can do with the collection widget but the performance has always been a big issue and in 9.2 it seems like it may have gotten worse.Full disclosure, I realize maybe I am not using it as intended, but I can't find much on best practices and such to tell me otherwise. So, my current situation is as follows: I have a mashup that uses a collection widget to create an input screen.The collection widget is populated by a service that creates an infotable that will return at most 31 rows. Each row represents a day in a month. I loop through each day to return the results for that day if it exists, if not the values are empty.When I execute the service in composer the results come back in < 2 secondsI originally had the load behavior on the collection widget as load/unload. Which still wasn't exactly fast but I noticed all rows