ThingWorx Developers

I have six WorkUnits configured in RTPPM, but the only one who calculate the OEE is the Machine1, all the others machines don't calculate and i don't know why because it looks like the rest is normal. This is the most current error: [PTC.SCA.SCO.MnfgCommonEquipmentUtilsThing].[SetUserDefaultSelectedEquipmentsBySolution_EQT]: Returned the following error : JavaException: com.thingworx.common.exceptions.ModelAccessException: [2,000] Error occurred while accessing the model provider. I will be greatful if someone can help me.    

Software versions: TWX 9.1.14, MFG apps 9.1.1 Hello all, My team and I have successfully set up an Active Directory Directory Service (ADDS), so that users log in with their AD credentials, over an LDAPS connection. We also need to validate a second LDAP user, without logging out and back in. We've tried using the TestConnection Service, but always receive the result of "Unable to decrypt password".  See code example below, where we pull all of our inputs from the (still working) ActiveDirectoryDirectoryService: let table = DirectoryServices["ADDS1"].GetConfigurationTable({ tableName: "Connection" /* STRING */});result = DirectoryServices["ADDS1"].TestConnection({ server: table.server /* STRING */, password: table.adminPassword/* STRING */, protocol: table.protocol /* STRING */, port: table.port /* INTEGER */, userName: table.adminPrincipal /* STRING */}); How do we encrypt the password so that the LDAP server is able to recognize

Hello, I have the Thing which is connected to the mysql database and I am able to retrieve the data to the thingworx mashup by writing the services in the database thing.   So now i need to get the parameters value of the mysql database table in the generic thing where the properties .are there     instead of getting the data from the database thing by fetching the data through the services , can we get the parameters values into thing properties which should be updating every time when the new data is logged in the database.   If anyone have tried this, please help me to sort out this issue.   Regards, Shree  

We get timeout issues when we try retrieve a lot of data from a value streams. This causes the service to fail, and then data cannot be displayed in the mashup.1. How can we improve our services that use queries to handle large value streams?2. Are there limits for the size of the query it should stick to that ThingWorx can handle?3. Are there settings we can configure in Influx or ThingWorx to improve the performance or allow larger queries?4. What best practices can we use to handle large data queries?5. Sometime we see that in the Dev tools network monitor that a service will fail before it reaches the 30 second timeout, is ThingWorx estimating how long it will take and then stopping it running? Some of the errors we are getting from the application logs:1. We get an error 2006 - lnfluxdb2DataExceptionTranslator2. Execution error in service script [*****] :: com.thingworx.common.exceptions.DataAccessException: [2,006] 3. Unknown error occurred. Contact the administrator if this

Is there any ThingWorx built-in API or services for data hygiene? 

In mailserver thing, I need to update/change the configuration by using java script coding. How to do that?  

I want to create a mashup in which I take value from a label, then run a service to manipulate the data and finally display it on another value display widget. But I dont know how to do this.If anyone has some documentation related to this please share. Also let me know where I can learn about services, services creation using javascript and all its function.

In ThingWorx 9.3, we are encountering issue with UTC time. When my application is requesting DB data from MashUp, ThingWorx internally (dont know how it is happening) converting the IST time to UTC i.e., adding 5 hrs 30 mins to IST and showing the data for the converted time range.When we are running the DB SP from the Database directly, the DB SP is returning the result accurately.We are trying to fix the issue in the Apache Tomcat configuration by updating the entry as"-Duser.timezone=UTC+5:30". But no impact. This ThingWorx server resides in the IST time zone.Can someone please quickly guide me. Thank you.

I'm using ThingWorx 9.3.6How can I add more templates to Dynamic thing templates ?I tried add a new  template through a Dynamic thing templates to  a mashup but I notice you have to bind a Entity Name. My question is how I can define an unique Entity Name to this Dynamic thing templates and make it found their own thing template?ThankYou.    

Hi, I want to make a value display to display my property value, but when I want to view the mashup, the value display is not visible. I already checked the visible button but still nothing changed  thanks  

In my mashup, I have dropdown widget. It takes datas from SQL querry, so it shows you a lot of possible choices and you can select one. Unfortunatelly, this list is quite long. So we would like to start type begining of name (eg. DA), and system should show you only selection which starts with this string (so DA01st20, DA01st30, but not DE01st30).  

Hi Guys, I have a req., to bring a dropdown inside tree advanced grid, since it became OOTB for dropdown inside grid, I moved to collection, then the struggle is to manage the tree structure. Any suggestion please...  regards,John

I'm upgrading TWX HA 9.3.5 to TWX HA 9.4 and I would like to know if there are any (ThingWorx specific) instructions on how to upgrade ZK and Ignite in a TWX HA environment? Everything I found is for fresh installs.  Release advisor link: ThingWorx Foundation 9.4.0.0 Release Matrix - PTC Release Advisor Install/Upgrade links:Upgrading ThingWorx High Availability Clustering (ptc.com)Installing and Configuring ZooKeeper for ThingWorx HA (ptc.com)Installing and Configuring Ignite for ThingWorx HA (ptc.com)ZooKeeper: Because Coordinating Distributed Systems is a Zoo (apache.org)Installing Using ZIP Archive | Ignite Documentation (apache.org)Installing Using DEP and RPM Package | Ignite Documentation (apache.org)     

Hi    I'm trying to follow the new custom CSS syntax for Part @supports (ptcs-style-unit: "PTCS-BUTTON.primary") { [part=label] { color: Blue; font-style: Italic; } }   Which affects all the buttons in the mashup    How to apply this custom CSS for specific button using CustomClass property    Thanks in advance   /VR

i've a file in repository in which i need to remove some lines and add new line the deleted line.   i've got the text inside the file using loadText snnippet. Now it need to change some text inside the file.    How we can achieve this.   Thanks in Advance!   Regards, Keerthivarman  

I am trying to send data from Teltonika RUT955 to ThingWorx server and getting the below error - any idea how to fix this.   [WARN ] 2023-06-20 12:15:54,297: SDK Version: 2.2.1[WARN ] 2023-06-20 12:15:54,298: TLS Library: OpenSSL[WARN ] 2023-06-20 12:15:54,299: TLS Library Version: 1.1.1t[WARN ] 2023-06-20 12:15:54,301: FIPS Capable[ERROR] 2023-06-20 12:15:54,334: twWs_Create: Error creating BSD socket to be used for the websocket[ERROR] 2023-06-20 12:15:54,334: twApi_Initialize: Error creating websocket structure, retrying[ERROR] 2023-06-20 12:15:59,352: twWs_Create: Error creating BSD socket to be used for the websocket[ERROR] 2023-06-20 12:15:59,353: twApi_Initialize: Error creating websocket structure, retrying[ERROR] 2023-06-20 12:16:04,362: twWs_Create: Error creating BSD socket to be used for the websocket[ERROR] 2023-06-20 12:16:04,363: twApi_Initialize: Error creating websocket structure, retrying[ERROR] 2023-06-20 12:16:09,374: twWs_Create: Error creating BSD socket to b

Hi,   It has been quite some time. I have been looking for a Service that creates Job Orders in CWC, but I have also been unable to find where to create the Job Orders on the UI.   Thanks,  

Hi, I have created one form in 3 steps so I have created 3 tabs in a mashup, user clicked on the next button in the first tab so now I want to change to tab 2. so how can I achieve this    

I want to know which protocol is used by thingworx to communicate with KEPServerEx and why only that protocol why not other? If you have a link of a documentation related to this please share with me.      

I want to create a data table in which I want keep record of orders. My data table contains information like name, status, price etc. I want to extract data having status delivered and find the total sum of those order and display it on a label display widget but I can't find a good documentation related to this if some one can help me I shall be very thankful to you. I don't know to create services for that and how to bind with data table.

Hello, i need to get a single value and timestamp from the service, and i have trouble understanding the documentation - as in I can't seem to get it to work.The properties the service gets are as following:The output should be an infotable containing "timestamp" and "Modbus_Demobox2_kW", which is defined in a datashape.My main Problem is filtering right -- what do I have to do?   

Tring to set value of bsl as null but other properties values like temperature or owner should remain same in session. this is the session input: {"containerListFilters":{"location":[],"temperature":[{"array": [{"list_id": 1,"list_name": "RT"}]}],"owner":[], "bsl":[{"array": [{"list_id": 1,"list_name": "BSL 1"}]}]}} output should be:{"containerListFilters":{"location":[],"temperature":[{"array": [{"list_id": 1,"list_name": "RT"}]}],"owner":[], "bsl":[{"array": []}} how can write the code for this?  

I increased execution time to 10 mins in thingworx. And i got all 10 level cad structure in 9 mins by using getStructure API WRS which had almost 40k cad docs.   Any other API is there to get all level CAD structure quickly?

Related to this thread:   If this is possible then, as I am newbie here, I also want Push notifications for my Android device.

To whomsoever concerned, Could you please provide an example model that uses all the steps in the help topic: Setting up a model to work with PTC ThingWorx (SySim) ? Thank you. I use PTC Windchill Modeler 9.6 and PTC ThingWorx Foundation 9.3.8 for PostgreSQL.