ThingWorx Developers

We were able to successfully connect between ThingWorx and the FT Historian Connector using an Industrial Connection inside of ThingWorx.  However, when we attempt to Discover Tags, the tag addresses are showing on the left hand side of the page, but no tag values are showing.  So far we can't find anything in the Logs that would point us to the issue.  Has anyone else run into this issue or have any ideas on how to troubleshoot?

In ThingWorx 9.3.4, it appears that session timeouts are finally now audited (audit.AuditCategory.Authorization category) but there is no localization token for the actual message.  I assume the token and value should be:name: com.thingworx.things.security.SecurityMonitorThing.SessionExpired.Auditvalue: Session timed out for user: __user__Can anyone confirm this?  Are there other fields available in the data shape to the audit message that can be used or just the user field?

dear all , please help me i hava attachment problem came here,1.error is Unable to Invoke Service SendMessageWithAttachment on Mailserver_google : The filename, directory name, or volume label syntax is incorrect,  2.error is  File Does Not Exist  file is  D:\book.xlsx here location in there    

Hi Guys,   I have a csv file with 15 columns out of it want to read only 10. I have a datashape with 10 columns and i need help to map the datashape columns with the csv columns.   columnMappings: 'dscolumn1;dscolumn2;dscolumn3;dscolumn4'              

Hi Developers, I use gridadvanced widget to show and allow users to edit data like the below. the column highlight with red backgroud is editable.   we can see "editedtable" object has records after we edit records. I've expected the records in the "editedtable" object will be automaticaly cleared once we changed Data of the gridadvanced, however it still exists after the change. how can we clear "editedtable" object ?   here the below shows you our ThingWorx version. Thanks and Regards    

Can anyone please help me to understand the difference between uses this entity and referenced by tabs which are used under View Relationship tab of an entity.  

Hi, community, I am struggling to display multiple rows in my collection mashup widget. It seems that the rows are stacked on top of each other. I can only see another row once I've clicked on the currently displayed row. Does anyone know how I can fix this?Many thanks.

What function do I call to move a file from one repository to another. I have tried 'MoveFile', but that only seems to work when moving files from directory to another inside the same repository. I want to utilise the same functionality that can be accessed through the backend GUI in the repositories from within my service. Is this possible?    

Hello Team, Greeting of the day!I'm trying to connect to the ThingWorx platform and make REST calls to call Services, update Properties, to make calls to REST API I m using POSTMAN. It's throwing me 400 error. I', attaching all my details here. http://localhost:8080/Thingworx/Resources/EntityServices/Services/CreateThing Used the app key Accept: application/jsoncontent type: application/json { "name": "SomeTestThing", "thingTemplateName": "GenericThing" } Kindly help me to resolve this. Thanks in advance. AS

I have connected EMS server to Thingworx on windows OS also able to transfer data but facing challenge while configuring EMS to raspberry PI. During the first attempt I was able to run the wsems.exe file. But Due to some issue, we have deployed the raspberry PI OS 64 bit again. Then while running wsems file it was showing error "bash ./wsems: no such file or directory".  I have referred these 2 article from PTC portal, having the similar issue :1) Solved: EMS not working on Embedded Linux PC (not BBB/Rasp... - PTC Community2) Article - CS289594 - Edge MicroServer fails to start on ARM Linux with error -bash: wsems: No such file or directory (ptc.com)I have followed the instruction as mentioned in these two articles & verified that dynamic loader was not available. So added dynamic loader file following the given step mentioned in above article. But when I tried to add dynamic linking to wsems file it shows error as "not a dynamic executable.".&nbs

Hi Team, as i shown in below image , trying to create Expand and collapse button on container,  but in second container(Chart) button i need at top right above the chart. Is it possible in Thingworx 9.3? pls suggest how we can design this.        Thanks, VS

I have imported a time series data in dataset of Thingworx Analytics Builder with three fields Temporal (DateTime), Goal (Continuous) and Entity_ID (Int).  When i tried to build a Analytics Model with Lookback size 2 and lookahead size 1, I am getting an error "java.lang.IllegalArgumentException: Comparison method violates its general contract!"  Model Configurations I tried are as follows:  It would be helpful if someone can help/guide for this.Thanks in Advance!

Hello Everyone, I'm using twx v-9.3 and I've imported Twilio extension, and using the free trail account, i have configured the AUTH key and the phone number as well but I'm getting 400 error.  Kindly help if you have solution.  Thanks in advance! AS

We are happy to introduce new tool on the eSupport site! This tool is designed to quickly get you the information you need in one place without having to search for it. The ThingWorx Single Sign On Resource Page is a one-stop-shop for the vast majority of problems and errors encountered when using SSO. Most ThinfWorx SSO errors have multiple causes. Within a couple clicks you can review the most common solutions for that specific issue. End Users and ThingWorx Admins are already finding this tool valuable. Our knowledge experts are actively monitoring your feedback and continuing to enrich the content with more pictures and videos. Even if you’re not currently having a ThingWorx IAM and SSO question, take a look and tell us what you think!

Hi community! Is there somebody who knows if there is a possibility to execute a service, when a session has started or stopped? And is there a variable where I can see the number of currently opened Mashups/Sessions? My problem is as followed:I have a webcamscream running on an ems which can be started oder stopped by a service (stopStream, startStream) in TWX. My goal is that the webcam is just active when a user has the mashup opened.I didn't found a solution on google...unfortunately. Hoping for help! Chris

Hi, I am creating an application with the .net sdk that will run virtual things in a process. But I would also like to connect some virtual thing at any moment in the process. Example: I start my application with thing1 and thing2. Then a few hours later I want to add thing3. How would I be able to do so? Is it possible? Regards,  François Lévesque

While importing Thingshapes I am facing below error.  Import Failed: java.lang.RuntimeException: java.lang.RuntimeException: java.lang.RuntimeException: java.util.ConcurrentModificationExceptionfailed to import from attachmentEntity import failed after this subscriptions running based on timer events start throwing errors on things using that particular thingshape. example error below.Error Executing Event Handler 'incrementTimer_Subscription' for event Type.Thing:Entity.SmartThing_Timer:Event.Timer 

Spent some fun time today trying to figure out where my miliseconds had gone.  After querying a stream to create an infotable that includes the timestamp in DATETIME format with miliseconds, the resultant CSV file viewed in notepad++ does not have miliseconds in the standard time format.  Anybody else have similar results, or am I missing something?Service Output From Infotable:  2023-01-02 20:54:08.182Directly Copied From CSV File:   2023-01-02 20:54:08 I ended up deriving timestamp over itself as a string and get the stream timestamp value as a string of total miliseconds.  Reading the csv back into ThingWorx and adding stream entries accepts this miilseconds value.  Just wanted to share in case others find themselves in a similar situation, or if there is a better way somebody has to share. From the "writing csv" snip below, "t1" includes my desired miliseconds component of the DATETIME value, but it never makes its way to the csv file.&n

Hello, I placed a Pie Chart in a Responsive container, but the Height of the Legend takes around 30-40% of the container; how can I Decrease it?   Thinworx Version: 9.3.0 Thanks,

Hi All!I'm currently using Thingworx 8.5.19 version.The intent is to programmatically (using Thingworx service), unzip a file containing many JSON files, so that we can process the content in the JSON.Getting below error:Unable to Invoke Service ExtractZipArchive on SBR.OEMFeed.RawData.Repo : Cannot extract file "Atlas Copco_RawFeed.zip" to target directory "Atlas Copco".Any lead can be helpful.

Hello guys, I'm facing a strange problem. There is a thing with some properties that have Alerts configured. If I set manually some of these properties to "TRUE" the event of Alert works and the History populate normally.On the other hand when i receive a message by MQTT, my property changes the value, the alert is set accordly, all the logic with this alert is working, but when i open the ThingWorxMonitor mashup, it displays my alert on the Alert Summary while it is active but it isn't poplating the Alert History, even when the alert goes down it doesn´t populate. I'm currently using the same ThingTemplate to 10 differents things, only 4 of the 10 is working correctly. Could you help me, please? Thanks.

When trying to use JSON.stringify(), I'm getting the below error: ERROR:: Can't find method com.thingworx.types.primitives.structs.Location.toJSON(string) Already validated that the format of the JSON I'm trying to stringify is correct using online json validator.Please find the JSON I'm trying to stringify attached. At the end of the file you can find the Location property, which when removed, stringify() is working fine. I'm not able to understand why it's not working if the format is correct. 😕Any help is greatly appreciated 🙂

Hi all in have a infotable in which a column(x) is a boolean. i want to write a service in which any of the row in infotable column(x) is true need to return true. Thanks in advance 

Hello, I have a collection widget with a few mashups in it;  But as you can see, for whatever reason the mashups start in the middle of the container.If I use the advanced size settings; And set the growth ratio to 0, the collection widget itself disappears.Is it even possible to have it start in the top left corner?I assume it might be possible using CSS, but I would rather avoid using it. Thanks,Jens

I am facing the same issue. I am able to move, copy and delete the files when EMS is running in my local computer. But when EMS is running in remote desktop I am only able to copy the files. May be its due to the restricted permission in remote system.