Unanswered questions

PDF/A is a ISO normed standard for PDF file used for long term archiving.CAD Workers for Creo Parametric are able to create PDF/A beside standard PDF Format, but not for Creo Elements/Direct and SolidWorks. By using SealSystems converter before introducing Windchill we used that feature for those CAD systems before but missing it in Windchill. 

I have been using mathcad prime on my computer for engineering. Starting about a week ago, whenever I try to open the app, it opens a webpage to download the free trial. I have tried upgrading the app, uninstalling and reinstalling, neither of these have worked. The app still shows on the bottom bar but will not actually display the window. I am running matched for windows. What should I do?

heyMy 1 year creo license ran out but as i am still a student i would like to renew it. i have been trying for a while but cant seem to find how to get the updated license.thanking you,Prasham

I am using Creo Schematics Release 10.0 and Datecode10.0.0.0 getting error message wile trying to use "03_cond_unsielded_molded_DT" - Datatable "03_cond_unsielded_molded_DT" is dependent on item which is not present in internal or Central catalog Here are the errors that I faced Datatable "03_cond_unsielded_molded_DT" is dependent on item which is not present in internal or Central catalog

Reply to ask for help or share what you have learned.

Did we loose all subscriptions in the migration? I have not received any emails since early Wednesday morning.

I am using Windchill PDMLink Release 11.0 and Datecode with CPS M030-CPS19 系统的BG里，出现了大量的：2026-10-15 16:35:07,882 INFO [EMailQueue.SchedulingThread] wt.system.out Administrator - com.sun.mail.smtp.SMTPAddressFailedException: 452 4.5.3 Too many recipients 经常是BG所在服务器内存使用swap的占比大于80%

Reply to ask for help or share what you have learned.

Hello Team, We recently migrated our current Mathcad license server. Due to the configuration changes associated with the migration, the existing license is no longer working. Could you please support us in issuing a new license file? Also, please let me know if I need to raise any request or provide any additional information for the same.

I am using Windchill PDMLink Release 12.0 and Datecode with CPS 12.0.2.4 Hello, i am working in modelization of types and attributes in Windchill objects. I want to modelize the creation of new attributes using Local/Standard Attributes. Our implementation process is : - Create a Softtype as a subtype of standard type - Run AddColumn utility - Create Local/Standard Attributes through Type And Attribute Manager Once the development done, we put in code configuration : exported types (XML format), *TypeInfo.java, *TypeInfo.classInfo.ser, SQL File (Alter Table add column). When the Standard/Local attribute is created, the available column is allocated, but the issue is that when we deploy in differents environments, it seems to have a gap in the mapping between the Business attribute and the column in DataBase. For Example : - Env 1 : attr1 mapped to PTC_STR_1TYPEINFO and attr2 mapped to PTC_STR_2TYPEINFO - Env 2 : attr1 mapped to PTC_STR_2TYPEINFO and attr2 mapped to PTC_STR

Data Monitor are run on saved Query builder reports.OOTB it give option the format to be generated for email, such as xml, HTML, csv, etc.These formats are similar to query builder reports, simple rows and columns.Is there a way the generated HTML can be customized to suit your format/layout.Any references would be appriciated.

 客户一直使用21.09 SP6 & MySQL8.0 & license 21.09.0-21109.x版本,现在永久想升级到最新3.3版本,请问升级路线是怎样的（21.09 SP6→21.09 SP14→22.04 SP7→22.10 SP11→2.1.0.9→2.2.1.5 & PostgreSQ→3.2.0.2→3.3.0.0，这个路径哪些版本可以省略），那些版本必须经历，升级后license类型仍是永久的不改变

I am using Windchill PDMLink Release 12.0 and Datecode with CPS 12.0.2.8 java API through info engine responds differently depending on which tomcat method server handles the request

At times we need to send links to multiple Windchill objects to a user, currently this involves opening each object and copying the URL, or emailing them individually.It would be very useful if there was a menu option to allow the links to be copied from the search results, or from the folder view, so that they can be pasted into an email.

HelloI have the educational license of CREO12.4.0.0 joyfully running for 12 months, and now the license has expired. I downloaded the winzip file of creo12.4.0.0, and ran the install_license_server_exe file, in the hope that I only have to renew the license, and not reinstall the whole software. However, in the process, I stumble upon this message:Access Denied - Insufficient PrivilegesYour web account does not hold the following required privileges to access the application:License Management Reporting for read-only access. License Management Licensing for configuration and license file generation access.… and now I’m stuck. Can you fix this. Thanks in advance Lukas

I’m using the new flat pattern dxf export feature in CREO 13 and so far it is working very good.However to further automate my workflow, I would love to include the thickness and possibly the material in the filename.In the export dialog, I tried setting the file name to:&model_name_&smt_thicknessbut that gives an illegal characters error. Is there any way to do this? Additionally it would be convenient to export any parameter as text like you can export width and length currently.

I am using Creo Elements/Direct Modeling Release 20.4 and Datecode20.4.3.0 CEDM session does not recover license if started in Zscaler and switch network to an enterprise on site wifi. It is Zscaler related, because in the past we had other VPN and it was allowed to start in VPN and switch to company wifi. In both cases there is connectiviy to the license server, just doesn´t recover the session. The session must be closed and reopen. Here are the errors that I faced Typical error when a license is granted and then temporarily lost connectivity to license server: "the license server connection to these hosts is broken xxxxxx" + "the following licenses have been withdrawn and are currently unavailable".

I try to activate trial license, it says that it is activated, but next startup, it opens the browser again and the disclaimer on the sheet is still present. The button Activate is still present. How can we test the full version without license prompts?The convertor MCD to MCDX also mentioned, no license  

I am using Creo Parametric Release 7.0 and Datecode7.0.7.0 I am attempting to automate the Fix Indexing process in a Creo drawing for multiple components within an assembly by assigning RPT_INDEX values through relations at the assembly level. The goal is to update the BOM item numbering and sequence automatically in a single operation. for Here are the errors that I faced after assigning and verifying the relations, the BOM table does not rearrange according to the specified RPT_INDEX sequence upon regeneration. Additionally, the RPT_INDEX values are not consistently reflected against the intended part numbers, resulting in incorrect item sequencing within the BOM. We would like to understand whether this behavior is due to a Creo limitation, configuration requirement, or software issue, and seek guidance on achieving fully automated Fix Indexing through relations.

Solidworks .smg data as an additional file type being provided by the WVS and stored in Windchill needed for technical writing reasons.

I am using Windchill PDMLink Release 13.0 and Datecode with CPS 13.0.0.2 After migration of family table we are getting Server Error: Cannot retrieve family table neutral data is reported for family. Here are the errors that I faced Server Error: Cannot retrieve family table neutral data is reported for family…

I am trying to re-install my MathCad 14 software on a new workstation, but keep getting a server error message. Can you please help. I did see where it was solved a few years ago for someone else.

I have an assembly with 5 different components and I'm planning to create 7 different instances. 4 of the 5 components will always be painted the same color, but the 5th component needs to be a different color (color-coded for each of the 7 instances). When I assign that component a color in the generic assembly, the same color propogates to each of the 7 assembly instances. Anybody know how to overcome this problem?

I am using Windchill PDMLink Release 12.0 and Datecode with CPS 12.0.2.26 If a SolidWorks custom propertiy is existing with the same name like the Windchill attribute, than the value of the "Windchill name Attribute" will updated in the SolidWorks file - the mapped SolidWorks custom property will be ignored. If the "Windchill name Attribute" is NOT existing in the SolidWorks file, than the mapped SolidWorks custom property will be updated correctly. We want the assigned SolidWorks custom property to always be updated — not the "Windchill name Attribute" attribute. The questions need to be answered: How to force Windchill / Windchill Workgroup Manager to assign the correct mapped property ?

Hello,I need your point of view to solve a need.Windchill 12.0.2.8 and SolidWorks, CAD-Centric, Engineering to order.We have a team designing the Product working with other Team specialized for designing specific sub-assembly.Team working on the product Design do not want all the detail of the sub-assembly, for CAD and Part visualization performance but also to not sharing some detail to sub-contractor. In some case they need to see all the detail. Simplified Design need to have the same value as Detailed Design attributes (Mass, Volume, Center of Mass,...) Volume of simplified part CAD need to have the same position as Detailed CAD for the Structure Visualization of the Parent.Concept : Use Configuration filter to choose between multi-level BOM without or with detail, default filter is the simplified view. BOM Type Engineering is only for detailed sub-assembly.In this example, by default I don’t want to see the Helicoil in BOM, Visualization or CAD.Question 1: Is there a way to setup