Augmented Reality

Dear forum users,   I would like to implement an use case, but I am not sure if it is possible the way I imagine.   I want to set an unknown number of waypoints within the experience. In other words I want to include a 3D model, which can be multiplied within the experience by pressing a button. Every copy of the 3D model should be manipulable regarding its xyz-position.   My research has shown that 3D widgets can not be created during runtime, is that right?   It think it is a similar use case like that one: https://community.ptc.com/t5/Vuforia-Studio/how-to-add-object-s-dynamically-on-press-of-a-button-in-an/m-p/637723#M7180 but the solution is not satisfying, since creating a fixed number of models in advance is not practical for me.   I would be very happy if someone could answer me, if something like I imagine is even possible? I am greatful for every hint!   All the best, Katrin.

I have a relatively large model and have made the experience that the user sees the important places (e.g. 3D img) simply over or can not find. My idea would be a 3D model in the form of an arrow, this arrow should be fixed in front of the camera and always turn in the direction of the "important place (3D img)". I have already seen in other articles that binding widgets in front of the camera is no problem e. g. https://community.ptc.com/t5/Vuforia-Studio/Finding-distance-from-the-model/m-p/647022 but how can I make this widget rotate in the direction of the "important place (3D img)"?   How can I implement such functionality? I am sure other users would also benefit from something like this. Thanks a lot in advance.

Hi Support,  I get the below error when I try to publish an experience in studio. I search the support topis and below are some of the solutions I tried without any sucess:   Articles Proposed sulutions: Article - CS279248 - Publishing Model Target experiences fail in On Premises instances of Vuforia Studio Experience Service (ptc.com) Article - CS311736 - Model Target projects fail to publish in Vuforia Studio 8.4.6 (ptc.com) Vuforia Studio Help (ptc.com) :  Check targetGenerator.image.disable and targetGenerator.model.disable settings from   Error: [2021-05-10T11:09:23.843Z] error: [twx-studio:api] Error occured while publishing project Rocketmine_-_DJI_Mavic_Mini {statusCode: 500,message: '{"message":"An error occurred while generating targets","errorCode":"","error":{}}'}   Environment: This is running on an on-premise server running Linux. This experience seems to be using an imageTarget. We tried publishing the same experience to P

Hello, I am trying to create some area targets in Unity using an e57 file I have for a scan of my office. However, when I am trying to upload the file to the Area Target Generator, I am getting the following error:  E57 processing: Validation of the E57 file failed. Check the validation report for details. I am not sure exactly what scanner was used, but I know if was a NavVis scanner of some sort. I can't find the validation report either to figure out what the issue is. I also have an rcp file if that helps. Any idea what is happening? 

Hello, When using Vuforia Studio as an AR manual, I want to export the implementation record as a report.I prefer PDF as the report format. Can i export Vuforia Studio values?I understand that this is possible by working with thingworx, but I want to output a simple report. Best regards,

Hello everyone,I hope you can help me out with a problem thats concerning me for a while now...For a Customer we installed ThingWorx, Experience Service and Vuforia Studio on their local Work-Station. I programmed a working AR-Experience for HoloLens 2 and Smart Devices and tried to reach the Experience Server to publish them.Now the Problem: When i use http://localhost:2019 the publishing works, but one cannot reach the experiences, when you are in the same network, because it refers to localhost and not an ip so the device cant access the apps.so far so good.When i insert the Work-Stations IP-Adress to have a working QR code Vuforia Studio fails to authorize the experience service. There is no firewall between the devices and the host, so no blocked ports etc. As a note:I am able to reach http://localhost:2019 but not http://IP-Adress:2019 as I get an timeout.I am also able to ping the IP-Adress in CMD. Thanks for any help in advance!

Hello Guys..My PC had an OS problem and we need to format to fix it.I saved majority of my project in my external disk but there were few projects that were not.I can still see the published experience in my library but I cannot access the project now in vuforia to edit and since I dont have the folders already, i cant import them back as well.Is there a way I can recover my files so that I can still modify it whenever I want to change something?Another question, if I want to remove them in my library, how can I unpublish them without the project?

Hello is it possible, for example with TML tag, to dynamically loaded model target from files?

Hi, Where can I retrieve Thingmarks for vuforia studio after license purchase? Thanks.

Hello Experts,In the prcing list, there is a module SPN-56272-F- AR Vuforia Studio On Premises Additional Server. What's the function for it and how to install and use it? I cannot find any information in knowledge base and community search. Please check and give any description about it. Thanks in advance.

Hi, my user id is danielsang, and I cannot login in my account to config via Studio.

I want to drag model item by touch gesture with JS.

Hi, how can i get a model item coordinate not using model item in vuforia studio but using only JS?e.g. coordinates for model part 'model-1-/3/10' Many thanks

Hi there, I hope you are doing good. I need help to scroll down because I have multiple checkboxes and I cant scroll down to see all buttons. I put them in many widgets and in some situations the scroll bar doesn't appear. I put them in a Tab and the scroll bar appears but it doesn't scroll down, just a little. Any way to fix this? Thankyou.

Hi, I have installed trial version of vuforia studio. I am trying to do portal login for auto configure. but it is giving error, "Auto configure failed. Check log for errors." In logs it is giving[2022-03-28T12:23:41.370Z] error: [twx-studio:auto_configure] undefined GET  <link> Unable to retrieve service details. Request failed. Error: self signed certificate in certificate chain. Could someone please help

Hi. I would like to know how well Vuforia View(model/spatial tracking) works on Microsoft Surface Pro 8? We bought Surface Go 2 and Vuforia View is unusable (lagging/crashing). On IPAD Pro 11 it works without a problem.

What is the best way to isolate the visibility of a model item, that is to make only a selected item visible via a button?I have successfully used a combination of  tml3dRenderer.setProperties(modelitem, {hidden: true}) but the latest update seems to have broken this mechanism.It does not work anymore. so I'm wondering what is the best way to select a component and then isolate it from the others.Thank you please note that I'm NOT using model items in Vuforia Studio, I only use metadata.json to retrieve the model parts.

Hello,I want to use a cloud location for the AR experience sources (pvz files especially) is it possible to use any cloud file server (WebDAV server, HTTPS, FTP, etc.).Many thanks

Hello,I would like to create a slider that can perform the explosion of the 3D model. I know this is possible by working on creo illustrate and exporting the new pvz with moving sequences. Anyway, I would like to execute it without using Creo Illustrate since the pvz comes from remote resource load. Is it possible to create an "automatic" explosion sequence directly from the source code?

Hi, I Can't login in the portal Login. But in the project, appears a pop for login and it works and I can publish the project, but the thingmarks doesnt appear, says to go to login in the portal but doesnt work. 

Hi, I want to use some information within the home.json file which is in the same directory of home.js.How to load this JSON?I read this article, https://community.ptc.com/t5/Vuforia-Studio/How-to-include-a-json-file-from-Vuforia-Studio-resources/m-p/729025#M9801but it uses the /resources/uploaded folder.Many thanks

Hello. I have what should be two SIMPLE tasks in JS, but I cannot seem to be able to get Vuforia to do what I need: 1. Move pvz assembly from assembly coordinates to Vuforia's 0,0,0. This should be as simple as getting the geometric center of the model item and subtracting it! For example, if your assembly is at (1.1, 2.2, 3.3) all I should have to do it say modelItem.x -= modelItem.x and voila! Problem solved. No. Apparently knowing the ACTUAL location of a model requires black magic.   2. Once a model is finally placed at (0,0,0) I need to be able to rotate it IN PLACE. Alas, changing modelItem.rx/ry/rz results in undesired positions.    I've read through the posts on transformations, but the answer is eluding me. Any help is greatly appreciated!

The launcher will not allow me to open Vuforia Studio. The open button is greyed out. There is an error message in the log file, "Node Sass could not find a binding for your current environment". I have tried uninstalling Vuforia Studio from control panel, deleting the folders"AppData\Local\Apps\2.0" and "Documents\VuforiaStudio", then re-installing Vuforia Studio using the trial setup.exe.After re-installing, the error remains. I have attached the log file below.[2022-03-17T03:19:23.077Z] Studio 9.3.2.5397[2022-03-17T03:19:23.091Z] Status Message: Getting ready...[2022-03-17T03:19:23.091Z] Starting node.exeC:\Users\65972\Documents\VuforiaStudio/ssl-settings.json[2022-03-17T03:19:24.470Z] info: [twx-studio:index] Studio Version 9.3.2.5397[2022-03-17T03:19:24.503Z] info: [twx-studio:initializer] Node version: 14.17.6[2022-03-17T03:19:24.504Z] info: [twx-studio:initializer] studio launched with the following arguments: {_: [ 'C:\\Users\\65972\\Documents' ],'$0': '..\\..\\..\\..\\..\

Hello!As the title says, I have a few experiences running 100% OK. What I need to do is copy them to make modifications. I tried doing it by hand, but when I try to open one in Studio, the software just hangs at the "Initializing Project..." screen and it never moves forward. Does anyone know what I am missing? Surely, an admin should be able to get a copy of an experience, correct? 

Vuforia Studio Improvements to Model Targets when both Static Object and Car Mode are selected to provide more accurate tracking NOTE: In particular, this affects more challenging reflective objects with less features Improved memory usage, in particular, for projects using large models with multiple views Mac: macOS Big Sur is now supported OS X El Capitan is no longer supported Bug fixes and minor improvements Vuforia View Model Targets have been improved to provide more accurate tracking, in particular for more challenging reflective objects with less features Android: If not already installed, Vuforia View will prompt you to install Google Play Services for AR (ARCore) to enable better AR performance iOS Vuforia View is no longer supported on iOS 13 Bug fixes and minor improvements Experience Service Bug fixes and minor improvements