Augmented Reality

Hi, all I have a question.how long can it scan the area target creation using IOS device? when I try to scan to create area target using vuforia area target creator, I can scan the area for only five minutes. how long can it scan the area target creation using IOS device?and, Is there any method to increase the time to scan the area using Vuforia area target creator? 

I would like to be able to wrap text for a 3DLabel. My use case is if I can take a data field within a work instruction program to be able to be linked to a 3DLabel. This way it will show the most up to date work instructions that could could range from a couple sentences to a couple of paragraphs. Right now if I use a 3DLabel, it will take that text and keep it in the same line.   The workaround that I am using is putting the text into a 3D image so that way it is showing in the size and format fit best for the experience. But this does not allow that text to be configurable to latest instructions.   Thank you, Brian

I am using Vuforia Studio to implement AR for technical training. But, I don`t know how to implement a bookmark resource to return where I stoped last day. Could you send me an example? Thanks a lot!

Hi, all I tried to publish using Image target.I just added Image target and 3d model.and then I did published. but publishing was faid with below log message.{"message": "{\"message\":\"An error occurred while generating targets\",\"errorCode\":\"\",\"error\":{}}"} why I failed the publish?how can I fix it?

Hi!Successfully publish the vuforia but unable to load the experience Attach the Errror log file and pictures ..  Im able to ping the Vuforia address from my mobile ..  Is that any thing to setup on my network or Vuforia View setup?  

Dear community, I've added to Studio some custom widgets from here https://github.com/steveghee/OCTO_Studio_extensions .In particular, I find very interesting the 3D-ListWe configured a Thing in hingworx to send to this widget the list of models that are saved in the server.i can then load a specific model on fly.My issue is that I want to also change the path where I look for different models. To do this there's a custom parameter to be filled.What I can do is change this parameter during the experience, but the widget is loaded only at the start at the experience so it'll look only in the path defined when the experience is launched.What I'm looking for is a way to reload the whole widget sending again the request to thingworx for new data.I tried the "Reset" and "Refresh" services but it doesn't seem to work

If you are experiencing the blank screen bug and don't want to use the trick in article CS377978, or change the browser, click where the save button used to be and it will restore the page back to normal.  

Hello,I want to use 'camera' widget in Vuforia to send an image in TWX, but when im trying to send image to my service in TWX i'm always get error 406: 'Unable To Parse JSON Request'.content is 'image data' from cameraHow could i solve that?

Hello All,   Need some advise if there is any tutorial on using 3D image (in Vuforia Studio Mobile View project ) as a "button" to toggle the script? How can we detect the "button" 3Dimage was touch "isClicked"?   Hope someone can provide some tutorial guide or simple sample code for my learning. Do send me any related  information.  I had create in Eyewear in the past project. But working on Mobile view very different as the  "Application Event" is not available.    Hope someone can show me the way.    Thank you in advance.   Best regards Newbie Kek

Hi all, My Vuforia Studio cannot read old projects after rebooting my computer. When I try reimporting the zip file in the project folder. It always stuck at initializing project. I left it initialize for 8 hours and still nothing happened.Does anyone know how to solve this? Most Recent Error Log:[2022-09-26T05:23:11.243Z] Studio 9.3.3.5491[2022-09-26T05:23:11.302Z] Status Message: Getting ready...[2022-09-26T05:23:11.303Z] Starting node.exeC:\Users\jc11886\Documents\VuforiaStudio/ssl-settings.json[2022-09-26T05:23:14.273Z] info: [twx-studio:index] Studio Version 9.3.3.5491[2022-09-26T05:23:14.355Z] info: [twx-studio:initializer] Node version: 14.17.6[2022-09-26T05:23:14.356Z] info: [twx-studio:initializer] studio launched with the following arguments: {  _: [ 'C:\\Users\\jc11886\\OneDrive - AGCO Corp\\Documents' ],  '$0': '..\\..\\..\\..\\..\\..\\Roaming\\VuforiaStudio\\studio-download.vuforia.io\\dist\\server\\index.js'}[2022-09-26T05:23:14.359Z] info: [twx-studio

Hi PTC Support team Sometimes , we use view app in environment as a plant where can't use network.How can I save a text file and picture file to local folder on device? We want to save an inspection result (OK,NG) temporarily , then upload result file to server when the network is restored.I try create element ('a') in home.js , It worked fine in preview, but not worked in view app on the device.

Hello All,   Need your advice!  I hope to learn how to create a "group" in Vurforia view when during Billboard, it will turn together. I am using a IPAD to view the menu as shown below, the Front view is the menu, as i turn, the button or 3D images mess up, as it does not turn to per the front view.   Can any one provide me some guidance? is there a lab to of step by step guide.  I am using just Vuforia Studio without any apps or library. Hope someone can guide me.   Thank you in advance!! Newbie Kek

Hi, im trying to create QR codes to deeplink to experiences that have spaces in their project name, such as'Sample Project' If I urlencode the whole thing to something like vuforiaview://ptc.com/command/view-experience?url=https%3A%2F%2Fvf-es.ptc.com%2FExperienceService%2Fcontent%2Fprojects%2FSample%20Project%2F and build a QR code, the link is shown to be invalid. Without the spaces, e.g. for a 'SampleProject', everythings fine. Am I missing something here and is there a way to fix this? Thank you so much

UPDATE (October 11th):  The installer issues in the Vuforia Studio 9.7.0 release have been resolved. Users can now update to Vuforia Studio 9.7.1 using the update feature within the application. New versions of the installers are expected to be available on the PTC Downloads page tomorrow, October 12th.    Due to issues with the installer the 9.7.0 release of Vuforia Studio has been rolled back. We are actively working on the issue and hope to have it resolved as soon as possible. We apologize for any inconvenience.   We’re currently experiencing issues with the 9.7.0 Studio installer. Please continue using your current version of Vuforia Studio until further notice, and check back here for status updates. We apologize for any inconvenience, and are working to resolve the issue as soon as possible.

Sorry for the noob question.Is there a way we can reduce PVZ File size?I've been working on a project with an original c3di file of about 1gb.I already reduced the drawing to what I only need in my AR Experience but the pvz size is still about 400MB.When I try to upload it with Optimizer, I can't get through as it will be interrupted for reasons I don't know.Then in my experience I need to upload 4-5 files of about the same size. I am using Vuforia Studio, Creo View and Creo Illustrate only.I checked that using Creo Parametric there's shrinkwrap or something similar but in the software im using there's none. I also dont have the MCAD Adapter. Hope there are ways.Thanks in advance for those who can help. Cheers!

I would like to know which iPad/iPhone is the best for creating Area Targets. Maybe PTC or a community member has done such testing.Does a device with the latest processor and more RAM and storage allow for a larger area to be scanned or a better quality scan to be created?I believe the app will limit the scan to 5 minutes, is this different depending on device specs? In the allotted time can I scan as big of an area or as high quality as possible?Some of the crucial factors as I see them are:What is the maximum area size that can be scanned? Does it vary between device specifications? (I found this in the best practices guide: 10 m2 up to 50 m2 or 500 sq ft are best captured with the Vuforia Area Target Creator app, our is that we cannot use the Matterport or other scanners as Matterport is not IP-rated and the others are not supported in Studio, therefore we need to scan as large of a space as possible with iOS.)Is there a required storage size

Hello PTC developers teams. I trying area target function in vuforia studio.I want to alignment CAD pillar to point cloud pillar. Would you tell me best practice? Best regards.T.Nakamura

Hello All,    Need some advise.  I had create a hololens project in Vuforia View, showing data from Thingworx.    During development, i used Vuforia View "Preview" function, to check my voice command and graphics arrangement, and was working fine.   But when i deploy it to the Experience Service, i can view the graphics, but i cannot view the lives data, it all showing " ### ", and seem like the voice command only works for graphics.    Please do give me some hint where i should lookout for.  I had already setup es-public-access in Thingworx for this project.   Hope you can advise me!!  Thank you in advance.    Newbie Kek  

I want to know how I can integrate a QR code reader in the quality control process with Vuforia Instruct.For example, at the beginning of the process, I want to read the serial number of the product with the QR code reader, after that, I should have a list of the quality processes of this product with Vuforia Instruct.Next, I must select an option from the lists and start the QA process with Vuforia Instruct.

Approximately between the hours of 8:43 - 9:40 ET (12:43 - 13:40 UTC) Expert Capture and Instruct users were unable to access the applications after logging in. This issue has been fully resolved and access restored. We are actively investigating ways to prevent future occurrences of this issue. Please contact PTC Technical Support for any further issues.

¿Is possible to match the code o serial number of the product with quality inspection in Vuforia Instruct or with Vuforia Expert Capture when is used to assemble?¿How do I do it? ThanksAlejandro Diaz

Hi. I was trying to upload a video with mp4 format in vuforia studio  through 3D Video feature but  it doesn't play the video. Would there be anyways to make it work? 

hi @ppandarkar-2_183531 ,Can you please tell me how to install ES on windows? For installing, I am using PTC doc. Link is here: https://support.ptc.com/help/vuforia/es_install/en/#page/ES_Install_Help_Center%2FThingServerInstall_ESInstall_Windows.html%23 In this doc, what is the configuration parameter in the step of enter default domain name. Is there any particular format to enter default domain name? Please tell me. Thanks

I have the same problem as the article in Article - CS264319.https://www.ptc.com/en/support/article/CS264319.Is there a solution to this yet?

Hello community, I am beginner on vuforia Studio.I have developed ball shooting system project. In this project, I put model item on ball and swivel angle. (Below, I attach screenshot of developed project screen please check out this.) Now, I want to highlight the parts by using 2D button. Can anyone please tell me how should I do this? Thanks and regards,Nilam