Augmented Reality

Hello all,the coloring of parts using the renderer doesn't work properly with vuforia version 9.3.1Sometimes clicking on parts will do nothing at all, sometimes after clicking 3 times, the part changes color. It doesn't work properly in the preview and also not in vuforia view 9.3.1Anyone else having this issue? try{tml3dRenderer.setColor($scope.currentSelection, PICK_COLOR);}catch (ex) {console.warn("Exception 1 in tml3dRenderer.setColor()=>"+ex);}@RolandRaytchev How to select model components in a 3d model witho... - PTC Community

Hello, I am developing a project with Vuforia Studio that I wanted to be able to use on the EPSON Moverio BT-350 device. I did a lot of testing by downloading different versions of Vuforia View (Vuforia View is compatible with Android 5.1).Vuforia View 8.3.8.195 application works on the device, but augmented reality projects don't work. The projects are not loaded correctly, resulting in infinite loading (the QR-Code linked to the project works).I wanted to know if my device is compatible with Vuforia View and if the answer is yes, how to set it up.Thank you

Hi Everyone,Can we fetch 3-D Model dynamically from Thingworx file repository into Vuforia StudioTried adding the pvz file url generated in Thingworx as a source for Model but its not working. But the same url if paste in browser the pvz file is getting downloaded 

Hello, is it possible to use model metadata in a 2D view? I just need to display some information about the model in a separate 2D view of the experience and don't know how to access those data. how to do that?many thanks

Hi, I have been running into this problem since I started working with vuforia studio (for 3d headwear).after placing all the 3d buttons (contained within a 3D panel) into their intended positions, sometimes after reopening/reloading my project I findthat all/most of the buttons are  on the global (0,0,0) position.  this problem only happens to 3d buttons, 3d Image buttons and 3d Checkboxes. If anyone knows what the problem is, how to fix it or how to avoid it happening I would really appreciate it.

I want to capture data matrix label since data matrix scanning not available in Hololens II. Then, OCR will read the data matrix value. Example as picture below:     So, below is sequence of how camera widget work in Hololens II. 1. 3 seconds countdown2. Camera sound3. Image preview with cancel, retake accept button   But in this case, there's a delay around 2~3 seconds between 2. Camera sound and 3. Image preview. Is it possible to customize camera widget to eliminate : 1. delay 2. cancel, retake and accept button   I would like the camera to auto-accept image like usual camera work which image automatically taken on user click shutter.   Thank you.

Hi everybody,   Just tested the new 3D-Video widget, its great to have that feature. Playing a video doesn't seem to work in the preview. Anyway - I tried playing a video from the internet but didn't get it to work. Any ideas?   What I tried:  $scope.view.wdg['3DVideo-1'].src="http://commondatastorage.googleapis.com/gtv-videos-bucket/sample/BigBuckBunny.mp4";

As of Vuforia Studio 9.0.2, the 3D Panel widget is available for use.   In an effort to improve the 3D Eyewear authoring experience, we are developing a 3D Panel container widget. However, it was mistakenly included with the 9.0.0 release, and should not be used, as it is not functional. We are actively working on and verifying a fix for this issue and will update this post when it is available.

Hello,I would like to optimize the size of a pvz retrieved from windchill (before uploading it to a repository) during a thingworx flow workflow.I read about the optimization of pvz files via the dedicated executable https://community.ptc.com/t5/Vuforia-Studio/Optimize-PVZ-before/m-p/649771My question is if there is some possibility to convert it into a thingworx (javascript?) service callable from flow.Is there the possibility of running an equivalent service for the pvsoptimize.exe Windows executable? Any ideas on how to implement it?

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Hello, I'm using thingworx flow to get some pvz files from windchill ad upload them into vuforia experience service repository. The process works, but using these pvz into vuforia studio seems to not load the metadata automatically (as instead using thingworx repository does). How to solve this issue?Can I extract the metadata of the gathered pvz and upload it as a separate file? How to do this into thingworx flow?Many thanks

Hi, I'm trying to install Vuforia view on PC using both installer as below:but unable to install: Referring here, I need to enable the sideload option but that option is not visible in my PC. Is there other ways to install? Is windows version compatibility could be the issue? http://support.ptc.com/help/vuforia/studio/en/index.html#page/Studio_Help_Center%2Fcommon%2FTWX_View_Install_PTCDownloads.html%23  Thanks.

Hi everyone, I appreciate the tutorial on How to incorporate metadata inside of Vuforia.  Now, I want to extract the metadata BEFORE loading the pvz into Studio. How can I extract the file model.metadata.json outside of Vuforia?    I want to create a procedure that could access to a series of pvz file into a folder of my desktop and copy/paste the metadata into the "/.../Resources/Uploaded" folder.    Anyone has some help?

Hi all,   I have couple of question's about executing Thingworx Service in Vuforia Studio How to execute service based on data change / change in current selected item. How to execute service when view changes from one view to another And to execute service when popup widget opened/showed Could any one help me with this.   Thanks in advance. /VR

Hi, I have been reading some of the other posts and noticed here that the accepted solution mentions "techniques to get the bounding boxes of 3D parts", so I was hoping to learn how to do this. I am currently working on some projects in which this capability would be very useful. Thank you in advance for your help. Regards,JT

I want to make an interactive repair tutorial using Vuforia. In order to play the different video sequences created in Illustrate one after the other, I need to add selection buttons to play the corresponding video. I would like to know how to link the videos one by one. Is there a code for this?   Ich möchte eine interaktive Reparatur Anleitung mittels Vuforia machen. Um die verschiedenen Videosequenzen, die in Illustrate erstellt wurden, der Reihe nach abspielen zu können, müssen Auswahlbuttons eingefügt werden die das dementsprechende Video abspielen lassen. Ich würde gerne wissen wie ich die Videos einzeln aneinander verknüpfen kann. Gibt es dafür einen Code? Translated with DeepL Translate.com Translated by Corina Ionescu, Feb 18th, 2022

Hello, I'm getting the pvz file for my AR experience from an HTTPS repository (experience service).I want to execute the rest of the javascript functions I wrote into vuforia studio source code (e.g. metadata load, button customization through metadata ecc.) only AFTER the model load is complete.How to perform this task? Any advice? many thanks

I'm unable to access/find/input my ES URL. I've enter my username/password in the ‘Configure Vuforia Studio’ window and and clicked on 'Configure'. Vuforia returns the following message "Auto configure failed. Check log for errors."This is the log: [0mGET /api/version/check [36m304[0m 500.735 ms - -[0m[2022-01-20T22:05:12.279Z] debug: [twx-studio:auto_configure] dev_portal_url https://trial.studio.vuforia.com/api/v1[2022-01-20T22:05:12.468Z] error: [twx-studio:auto_configure] undefined GET https://trial.studio.vuforia.com/api/v1/service_details Unable to retrieve service details. Request failed. Error: self signed certificate in certificate chainat TLSSocket.onConnectSecure (_tls_wrap.js:1514:34)at TLSSocket.emit (events.js:400:28)at TLSSocket.emit (domain.js:470:12)at TLSSocket._finishInit (_tls_wrap.js:936:8)at TLSWrap.ssl.onhandshakedone (_tls_wrap.js:708:12)at TLSWrap.callbackTrampoline (internal/async_hooks.js:131:17) {code: 'SELF_SIGNED_CER

Hello,   I'm currently trying to move a model in my scene by holding it (hold event) and dragging it with my hand. Since there are events like swipeUp and SwipeLeft etc. and my finger is causing a shadow on a 3D-Button, I assume that Vuforia is somehow tracking the position of the hand or a finger.   Is there a way of reading these values?   Thanks in advance!  

Hi,After the sequence is played in Vuforia Studio I want to change the orientation of the model in the middle of step 2 of the sequence so that the dismantling of a particular part is seen & again I want to change the orientation in the middle of step 3 of the sequence. How do I go about this in Vuforia Studio?

Vuforia Studio New 3D Document widget for 3D Eyewear projects which provides users access to PDF documents within the contest of an experience Bug fixes and minor improvements Vuforia View Ability to access PDF documents within the context of an experience on a HoloLens device Vuforia View is no longer supported on Vuzix M300 devices Vuforia View will no longer support iOS 13 as of March 2022 Bug fixes and minor improvements Experience Service Ability to configure system users' acess using application keys rather than IdP users (SSO) Bug fixes and minor improvements  

Hi all,   I am currently developing a step-by-step instruction for HoloLens 2 that should play a video when the next step is triggered. For this, I have written some JS code that switches the step (containing animations and switch in the step description). The issue that is comming up when I run the code below is that the status of the video is constantly switching from play to pause and backwards.   A minimal snippet of the code I use:        getCurrentTitleLookUp = function (stepNumber) { //initialize variables switch (stepNumber) { case 1: //Changing labels and instructions //Setting the video source $scope.setWidgetProp("3DVideo-1", "src", "app/resources/Uploaded/Videos/Step-1.mp4"); //Play the video twx.app.fn.triggerWidgetService("3DVideo-1", "play"); //play animations break; //goes on for all steps. } //That method is called on a button-click. $scope.app.nextStep = function () { stepNumber = stepNumber + 1; getCurrentTitleLookUp

Hello, My problem is that I have a difference between Preview Mode (where everything is working) and Thingworx View (where something is wrong). Also, my experience is in "Requires Authentification" access mode, so I don't think this is an accessibility issue. The difference is on 3D Labels' classes. I display data in 3D Labels around a 3D Model and during the Model Loaded event I call 2 functions that change the 3D Labels' classes according to their value (to change their colour). On the Preview Mode this is working well, the 3D Labels' colour matches with their value as expected. But on Vuforia View the classes doesn't match their value, as if the functions that change the 3D Labels' classes weren't called, even if the 3D Model is loaded and the 3D Labels too (but with the wrong colour). I also tried to call these functions with a button instead of the Model Loaded event, once again it worked with the Preview Mode, but not on Vuforia View. If what I have done is wo

Hello, I'm having some troubles opening Vuforia studio. Chrome shows ERR_SSL_PROTOCOL_ERROR trying to open https://localhost:3000/ url of vuforia studio.In MS Edge i tryed to open it in http and not https and works.Any advice?  Many thanks