Augmented Reality

I'm getting this message when i enter the web to dowload vuforia expert capture for realwear devices."According to our records, there are no products entitled to software updates."I also attach an screenshot. Best regards, Ivan.

Vuforia Studio Support for Creo Illustrate 6.1 Decals Ability to select multiple 3D widgets on the canvas or in the project tree using the CTRL key Bug fixes and minor improvements Vuforia View Official support for Simplified Chinese and German languages on HoloLens 2 NOTE: Other languages are available, but are not officially supported yet.  See our Help Center for more information on available and supported languages. Support for Microsoft Surface Pro 7 Support for Trimble XR10 Support for RealWear Firmware version 11.2 Bug fixes and minor improvements Experience Service Support for ThingWorx 9.1 Bug fixes and minor improvements   In an effort to improve the 3D Eyewear authoring experience, we are developing a 3D Panel container widget. However, it was mistakenly included with the 9.0.0 release, and should not be used, as it is not functional. 

Hi,   I am part of multiple orgs, One Org as an Admin and the other Org as a member.    If I log in to the Vuforia Editor, it will highlight the procedure of only the org in which I am a member.   How do I change orgs?   Avinash

Hi, How can I change a color of a 3D label by clicking on a button? I tried to write the code below but it doesn't work:   $scope.SwitchConf = function () {$scope.app.view.Home.wdg["3DLabel-2"].fontColor= 'red';   When I click on the button, the function "SwitchConf" is called but the color don't change. Is it possible to do this by this way? Thanks for your help... Maxime.

Vuforia Studio New 3D Audio Widget Improvements to the 3D Video Widget for 3D Eyewear projects Ability to change the color of the buttons and panel Vuforia View iOS 12 is no longer supported Bug fixes and minor improvements   Experience Service Bug fixes and minor improvements 

Hi,  Currently I working on AR project for step-by-step assembly process and we actually not familiar with Vuforia.  Need advise for my problem regarding my concern on 'Play' button that I have created. I need Vuforia to display the sequence instruction when user click on 'Next' button. For now, the first step instruction display throughout the whole process, but I actually want one step with one instruction process.  Hope anyone can advise me on this matter. Really appreciate it!

Hi all, I am currently developing a checklist function in Vuforia Studio, meant for Tablet usage.   The checklist is in the Top Panel, Column.  As I have like multiple checklists, it will exceed the column height size in the top panel. What are the CSS/Code that I can input to the column so that it is scrollable, so that user can scroll to see all the checklist in the top panel column.   Thanks all for helping. 

Hi, I'm wondering if it is possible to change/navigate to a different view within the same project where after navigating to a different view, a few popups will be shown. I saw that there is already some post related to the issue I am having, however after viewing the older posts I am still unable to get the solution. Any help would be much appreciated!

Hi, I am currently working on a mobile app and have issues with animations using Keyframes in css. As shown in the video, the animation shown in preview in Vuforia studio works multiple times but not in Vuforia View. Below is the css code used. Where I have binded a button to show the 'notipop' popup.   .notipop{animation: slideupwards ease 0.5s;} @keyframes slideupwards{0%{bottom: -100%;}100%{bottom:0%;}}   Any help would be much appreciated!

  This example briefly describes how you can use the Step names that you used in Creo Illustrate sequence definitions to drive a corresponding step instruction/description in your experience. This is an unsupported, preliminary solution - R&D is working on a better, final solution. But as long as this is not available, you can use this one for PoC and demo purposes. To setup the scene: Here is what I meant with Step names that you used in Creo Illustrate: Now in Thingworx Studio you want to have the following result: The text is rendered with a simple Label widget. You'll have to remember the ID of this widget for the following javascript tweak. Add the following text to the Javascript section of your View: var labelId = "label-1"; // ID of the Label widget that displays the Step progress and description  text // this $on event handler switches the label based on the the sequence definition // the arg variable is of the following form: (<step #>/<total step #)

Hi,   I am working with the Pipes Project offered by PTC.  In this project I have four popups, I have a question: How can I visualize the different popups from my canvas without having to go to the preview constantly?   Regards! Fernando          

I am looking for an example of the implementation shown in the Vuforia Tutorial. If possible, please provide steps to replicate.Link: http://support.ptc.com/help/vuforia/studio/en/#page/Studio_Help_Center%2FWidgetCamera.html%23(Bind the Image Data property of the Camera widget into the ThingWorx services to store the images.)

Hello,   If the package for 5 users w/host privileges is purchased, is there a way that the primary admin not take one of the host licenses? So the admin could still manage users, but wouldn't take up one of the licenses. (1 admin w/o hosting ability, 5 hosts).    If so, what would be the best way to do that?   Thank you

Hello!  I'm wondering if there is any way to directly manipulate the AR scene being displayed to be able to add additional content.  I know that there have been several questions on this board about being able to dynamically add 3D widgets, with the general response being that it is not supported/not possible.  I'm wondering if it's possible to simply add a new model to the scene without having to use a widget.   From what I have seen from poking around in my files, I'm under the impression that Vuforia is using threejs to create and maintain the AR scene displayed to the user.  I know that threejs provides a variety of tools to control and manipulate a scene and that I have access to that library via the variable THREE in Home.js.  However, I've been struggling to identify the variable which contains the scene in which the AR content is rendered.   I thought maybe it could be the scene contained in PTC.GLOBAL_SCENE which can be obtained via PTC.GLOBA

I'm trying to place a object at exact location based on my coordinates given in Vuforia studio using a thing mark experience but i have noticed whenever i restart the holo lens (generation 1) experience and look at the thing mark it changing it's coordinates dynamically or right away not major change in coordinates but there is difference after restarting the experience also the 3D-object is moving slightly when user changes his/her position or viewing in different perspectives, we tried checking and unchecking, tracked option and stationary options but it didn't affected that much. We measured the real physical object and given the coordinates in Vuforia studio according to that. Can we achieve a precise location of the 3D-object  and also 3D-object doesn't move using thing mark ? . Is something we are doing wrong please let us know  

Hello, Am a new user. I've developed an experience I want to share as a demo. If I want to share the experience with students by having them access the AR via a PDF do I need to include both the QR code AND thingmark on the page? So I would need to include instructions for students to:  (1) download Vuforia View app, (2) click on QR code, (3) when Vuforia View opens, point to "this image" '(thingmark'). I just want to understand if I need to include pictures of both QR code and ThingMark or what easiest process is for the student to view (especially for an audience that is not too tech savvy). Thank you.

Hello. This has been asked before, but it has been 2 years and I am hoping this has been resolved or enhanced. I MUST install Vuforia Studio and Experience Server in a 100% offline environment with ZERO access to the internet. There IS a LAN and I DO have a server, it is just 100% isolated from the outside world. Do we have these setup packages available? Thanks!

Hello,   We are ensuring access to Vuforia Studio does not conflict with our company network. Usually, if using other net (i.e. home network) an Experience Service URL will automatically generated. However, with connected to company net, these main issues occur: Unable to configure login account ES URL not generated IT team from my company is currently troubleshooting these issues and they already allow Vuforia access to net. But still cannot resolve the issues.   Therefore, they have a question ; "Can you check with vuforia support about what format of proxy server address they support?"   Does anyone know what the solution might be? As this matter is urgent, I really appreciate a reply as soon as possible.   Many thanks.

Hi,   I want to transmit the text, that a label currently has to the java script function that is called at a click event. I tested writeEX(text); but receive "undefined". Maybe using property values could be a workaround, but I have five different labels, that shall transfer different values to one function.    Regards Whity    

How to define functions to check the different mobile platforms: Checking  if the Preview mode is used: $scope.app.isPreview=function() {// is in Preview if(window.twx.app.isPreview()) return true; return false; } // any other device type  Checking if the device called the Studio project is IOS device: //====================================== $scope.app.isIOS=function() { if(!window.twx.app.isPreview()) // is not in Preview if(ionic.Platform.isIOS()) //and is NOT called on IOS = means Android mode detected return true; return false; } //====================================== Checking if the Studio Project was called on Android device : //====================================== $scope.app.isAndroid=function() { if(!window.twx.app.isPreview()) // is not in Preview if(/android/i.test(navigator.userAgent || navigator.vendor || window.opera) ) // is Android return true; return false; } //====================================== Checking if the Studio Project was

I would like to build a sample application where I can tell people or customers to just download the View app and scan the ThinkMark. The application I programmed should also start directly on it. So far I always have to scan the QR code from the Experience Service before I can access my ThinkMarks. Is it possible to avoid this?

Vuforia Editor Bug fixes and minor improvements Vuforia Capture Bug fixes and minor improvements Vuforia View iOS 12 will no longer supported Bug fixes and minor improvements Vuforia Admin Center Number of seats in use is now available on the Organization Details page for org admins Bug fixes and minor improvements

Hi there! Just a bit of background... What I am trying to do seems painfully simple, but it is not available in HoloLens: I just want the user to be able to 'grab' and rotate a 3D Model (or model item) so they can inspect it. Apparently, this is not possible in 3D Eyewear yet, there are only gestures to move and adjust the whole Spatial Target. That lead me to investigate rotating the model (or model item) myself with Java Script. What I found out is that, while you can rotate a model (or model item) programmatically, you can't just change the rx/ry/rz variables because those values are the GLOBAL WORLD AXES values. What I want to do is rotate the part in place, similar to what you can do at design-time by manipulating the XYZABC triad (see picture). This, led me to a conversation with PTC regarding the use of the CAD Shell Tool command utility and the creation of a PVS file which shows, allegedly, all information regarding location and orientation of parts.   So, finally, my ques

Hello Ptc community,I created a model and some javascript logic to show an image when a certain property is updated on a thing (on thingworx side). I would like if it is possible to associate a javascript function when a thing property auto refreshes.Thanks a lot,Frederico Silva

I was do mobile experience on vuforia view for mobiletoday, I got hololens2 and i try to adapt previous mobile experience to hololens2 experienceThe experience has get data from Yokogawa DCS via kepware opc DAI ever do this on mobile So1. I test data can be linked on my thingworx platform 2. I created experience project on 3D eyewear project3. I do test on preview mode. after I prepare the data link as usual I do on mobile experience it work well on preview mode4. But when i upload it to my Hololens       -number data not show as usual (Its show as ### instead of number)      -i do the function that will return control command back to DCS. This work well on preview mode But on the hololens2 it nothing5. i clear cache of login credential and redo to upload project many times . It does not work6. In conclusion, Hololens2 eyewear object is came as i designed, but not for value.I recheck many time with my previous mobile experience project