Augmented Reality

I am pulling external data into Vuforia Studio from Thingworx. However I want to filter the data being displayed. I attached a photo below of my infotable and my question is: Is it possible to only display data where "shelf_number" is equal to [x] within Vuforia?    Thank you!

We have some quality issues with Chalk. Chalk sessions disconnect or fail. In Detail, the Problems occurs during starting the Connection. As a result no Connection is established between the devices. This problems are located in Germany and it is not a bandwidths problem.   Do you know about this performance issues? Is there a roadmap for hosting the chalk server in the EU Cloud?

Youtube video is not playing in studio.

Hello,   I have come across this quite a weird problem. Let me explain it below steps:   1. Image 1 > Have a JS to show popup on click > Work well   Same thing when 2 images involved: 1. Image 1 > Click and make Image 2 Visible > Have a JS code to show popup > Does not work now.   This is easily reproducible!!!   Has anyone come across this?   Avinash

[ISSUE]Access to Vuforia Chalk service from certain countries are restricted using Amazon CloudFront Geo Restriction. When affected a message like below is likely shown. "The Amazon CloudFront distribution is configured to block access from your country. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation." [ENVIRONMENT]Any Vuforia Chalk Service   [WORKAROUND]No workaround is provided.Using VPN might mitigate the situation.

[ISSUE] If a Chalk User is registered with  non-English characters, Vuforia Chalk app on iOS will prematurely exit when "Start Session" is clicked.  This "Start Session" is only used by the user with HOST privilege. #This issue is scheduled to be fixed in the upcoming release.   [ENVIRONMENT] Device/OS : iOS (iPhone or iPad) Vuforia Chalk version: 2.8.3   [WORKAROUND] Delete a registered user and once again add a user using English characters only.A user name is cached and updating the user name doesn't fix this issue.  It's also best to Log out from Vuforia Chalk App before deleting a user. Settings > My Account > Log Out   [ADDITIONAL INFORMATION]  an example of user registration   Start Session menu of Vuforia Chalk on iOS  

Microsoft 365 Remote Assist uses TEAMs for directory/ users. Vuforia Chalk works with what ? Does Chalk work with Azure AD Cloud ? Any special installation set-up or other Azure Domain Environment required ?

Hello,One question came up from a client who is very particular about data processes. I understand that AWS will host the user's contact info and do the enterprise management. For the Chalk sessions themselves, does AWS function as the SIP server? Is there a SIP server somewhere that routes the call between contacts?I need to be able to precisely map where the data contact points are - thanks for understanding and helping. 

Hi All, I would ask if it is possible to hide or show popup when navigating from a different view?   Example : In view 1, popup 1 is shown. However, when navigating from view 2 to view 1 by a button, popup 2 will show and popup 1 will hide.   Thank you

Your input is needed! PTC would like to understand how you think about the tools & resources we offer on the web. Your participation in this activity will inform how we organize our websites.    STUDY DETAILS This activity takes about 10 - 15 minutes to complete The study runs to the end of day Thursday, April 23rd You can complete this online activity anytime at your convenience The FIRST 25 PARTICIPANTS will receive a $25 AMAZON GIFT CARD (they will be notified on Friday, April 24th via email)    Be one of the first 25! Complete this study >     Thank you for giving us the opportunity to improve your PTC experience! Questions? Nalie Lee-Heidt (nleeheidt@ptc.com)

If for example an arrow that points in a certain direction to show the user the way to the next location. Currently i have 2D models of the arrows done from inventor and bring it over to creo to animate it, but lets say i wanted to use a gif of that same arrow animated in after effects, is there a workaround to get gifs to work in creo/Vuforia?

Hi being a new user to Vuforia studio was wondering if anyone could guide or direct me to tutorial on how to create the following in 3d eye wear mode   1) Popup window after clicking on a 3d image, as I notice pop-up window widget is not available in 3d mode 2) Placing links to documents/PDF files   Thanks in advance  

Add samsung galaxy note 10 & note 10 plus, please

With my Vuforia Chalk partner license (Dedagroup Business Solutions - Italy) I cannot assign Host privileges (Host license capability). Can I have it ? Thanks

Hi,   Can we open other applications installed in mobile using vuforia view by calling it a hyperlink or window.open() in vuforia studio? Please suggest if is it possible?   Regards, Nithin Kashyap S  

I configured Thingworx platform to use self-signed certificate and updated Experience Service configuration. I can access Vuforia Studio and connected it to Experience Service server. But a bad gateway error is displayed when accessing External Data panel in Vuforia Studio. What's possible reasons?

Is there somewhere to download the project files from the samples in the gallery?   There's some functionality I'd like to see in the Circular Saw Operating Instructions I'd like to see the javascript for. In particular the pulsing colour changes of parts.   https://site-654059.bcvp0rtal.com/detail/videos/vuforia-view/video/5672569398001/st-circular-saw:-operator-instructions

I'm using the code below to move multiple models. The issue I'm having is they all have different starting locations. So they appear to 'jump' to that Y coordinate, and then move up. Is there a way to have the function inherit the original value and then move up?   $scope.posChange1 = function() { $scope.app.params['ClipMovement']+=0.0001; } $scope.moveClip = function() { $scope.app.params['ClipMovement'] = 1.329; $scope.intervalPromise = $interval($scope.posChange1, 10, 100); };

I have an experience service server. It can be connected from Vuforia Studio. The experiences can be uploaded to server successfully. I noticed the upload projects on the server folder. The problem is Vuforia Viewer on my Android device scanned the thingmark and reported it can not connect to experience service. Does anyone know what's possible reason?

Im testing Vuforia Chalk, but in Android  9 Motorola  (MotoG6 play) branch doesn't compatible. I see only for Samsung. In what time is planning work for more smartphones branch?   For your help, thanks

Hello, everyone, is there a way to switch between the different views in a project without using the navigation menu? Possibly by clicking on a text label.   In my case I want to switch between the views: "Home", "ELT UV 13" and "ZLT UV 12". Has anyone ever implemented something like this before and can tell me how to do it? I would also like to try to use the barcode scanner to switch to a specific view.   It would be nice if you could help me further. Best regards    

Dear Support Team, I would like to start to use Vuforia Chalk in this free access campaign. I have already created an account for chalk, and got an email from the system about becoming a Business Admin in Vuforia Chalk. But unfortunately I missed the 7 days availability of the invitation and now I don’t know what can I do.   If I try to login to Admin Center I got the following message:   "You are not authorized to log in."   I tried to register again to Vuforia Chalk, but no new invitation.   Could you please check it, and help to solve this issue?   Many thanks in advance.   Br, Zsolt Gerebenics

Hi! I'm new to Vuforia Studio and i'd like to use it to develop an AR app that can recognize different "stickers" (image targets) that are on different products and show labels about the properties of those products (i.e. a product could have many stickers on it) I couldn't find a way to put multiple image targets with their respective augmentations on a project.Does Vuforia Studio support this? Is there any way I can make this work on one single project?Thanks, Facundo.

Hi,   I want to access Vuforia Studio hosted in Azure VM without using Remote Desktop Connection(RDP).   I have already given the access to Port in Networking of Azure.   Thanks in advance.

I would to improve my Experience around a packaging, I use a target image for recognize my scene (a box), but when I turn my reference target I loose the connection, I understand this case study, but can I insert a second image target to match for a second side ? The message is : no way to add a second. Do you know a other way to have this feature ? Thanks for you feedback.