Augmented Reality

There are two ways to start a Chalk session:   - Start a session with anyone. - Initiate a call with someone within your organization.   To start a session with anyone:   The Chalk Hosts feature allows users to make a Chalk call with another person without the need for registration and login. The feature is similar to the Webex model where the remote user receives a code to join a conference call.   An Expert can issue a one-time 9-digit Connect Code to authorize a session with a field technician in need of assistance. This maintains the anonymity of the Expert to ensure that they cannot be contacted outside of the session. The Field technician joins the Expert’s live session using the Connect Code without having to register as a user.   Host licenses eliminate the need for a second user to register or login and enable your organization to:   ·Connect remote experts with customers, field technicians, or frontline workers using a one-time “Connect Code” ·Ma

Hi all, I cannot publish in vuforia eventhough i put the coreect username, password and url experience service. How can I solve it?     Thanks

Hi, I am a newbie on Vuforia Studio. I need to know how can I pass an infotable from Vuforia to ThingWorx. I have two services in ThingWorx, first is QueryData and second is UpdateData.   I managed to pass the QueryData result into Vuforia using repeater. Inside the repeater, I use grid with 2 columns. The first column is for checkbox and the second one is for label. I did this because I can't bind my column to the checkbox label.      The idea is to edit the checkbox in Vuforia and there will be a button to trigger the UpdateData service in ThingWorx. The final result is the data will be updated and stored in database. The problem is my UpdateData service requires an infotable input and I don't know how to do that in Vuforia.   Will appreciate any helps from you guys to solve this issue. Thanks!

To set up Chalk users with Host privileges, follow these steps.   1. Log in to the Chalk Admin Center.  (You must be a Business Admin for your organization.) 2. Add new user. 3. Fill out new user information and click ADD. 4. Click on user profile after they are added and check “Ability to Host,” then Save.  

PTC is committed to improving our customer's web experience. PTC's Voice of Customer team is conducting an online activity to  better organize PTC's website.   Your participation will directly influence the future organization of PTC websites.   This activity takes 10 - 15 minutes and only requires a web browser to complete. We are excited to offer the first 25 participants a $25 Amazon gift cards.   Be one of the first 25! https://8rm02uqn.optimalworkshop.com/optimalsort/ptc-home-v1     Questions? Nalie Lee-Heidt (nleeheidt@ptc.com)

how we can get right to create session - CODE ID ? 

Hi folks-- I'm interested in making an independent app that does some things and then transfers the user over to Vuforia View. I know that you can do at least a few things along these lines using a "deep link" of the form:   https://view.vuforia.com/command/<some command here>?<commmand params here>   For example, you can open Vuforia View and load a specific experience with something like this (which you can see on the "Share Experience" menu in Vuforia Studio:   https://view.vuforia.com/command/view-experience?url=...   I'd like to find out what the complete list of supported commands is. I know there's also command to set the experience service URL. Are there others? Is this documented somewhere? --Clay

Hi,   I tried to get Chalk app on my Huawei phone, but is not available. Do you know if Chalk will be available for Huawei devices?   Thanks, Raluca Edu

I have created some sequences in creo illustrate 6.0 and have been using the following code to run them:     $scope.sodium = function () { $scope.view.wdg['model-1']['sequence'] = "app/resources/Uploaded/l-Creo 3D - Figure 1.pvi"; angular.element(document.getElementById('model-1')).scope().play(); }; $scope.chlorine = function () { $scope.view.wdg['model-1']['sequence'] = "app/resources/Uploaded/l-Creo 3D - Figure 3.pvi"; angular.element(document.getElementById('model-1')).scope().play(); } This sequences actually run when i saw them in preview but does not work on hololens. Any idea why this is happening?

Team,   Customer has the following scenario: 1. They created a function to change the color of a particular object - created a function within the .JS 2. They want to execute this function everytime a particular Thing Property is within an alert range 3. They have created an ALERT in the Thing Property, but how to connect the ALERT to call the FUNCTION?   Please, any better way of doing this?   Tks, Chris

Hi all,   I have a Thingworx service with output field datatype as 'ImageLink'. When I map output data to 'dataGrid' in vuforia studio, I'm only getting Image entity name in Vuforia preview (PFB PNG for Reference)     Could any one help me to solve this.   Thanks in advance.   /VR

Hello everybody!   I did not find information on the Internet how to make animated video and animated images in the 3D space of the AR project in Vuforiа Studio.   At the PTC Community forum users write that video and GIF-animation in 3D-space are not supported, however, there are projects in the Internet where video in 3D and animated images are clearly visible.   How did they do it?   3D-video: 1) https://youtu.be/c3Nlb1Rz9wY?t=34 2) 3D-animation: https://youtu.be/hwbfkcK7va0?t=324 https://youtu.be/XsbH3eiTKns?t=14

Hello, I got Chalk installed on my iphone and got several colleagues invited. They activated their accounts. What else we have to do to start the call? I assume they can also install the chalk on their phone and then we can call each other. Is there a way to us PC? for remote assistance, one of the caller should be in office and have a PC. it is much easier than using phones. But I could not instructions on installing/using chalk on PC??? Thanks!

Hello.    I wonder if it is possible to do CSS styling with pictures. for example this code for styling a popup that I have:      .Popup-Style { background-color:255,255,255; border-color: #000000; color: #FFFFFF; border-radius: 17px; opacity: 0.7; }   This means that the background will be white of the popup. But what I'm thinking of, is it possible to change the background of plain white to a picture instead? (if you have it uploaded in resources) something like:      .Popup-Style { background-color: /resources/Upload/Awesome_picture.jpg; border-color: #000000; color: #FFFFFF; border-radius: 17px; opacity: 0.7; }    

To ensure your Chalk experience is the best, make sure to familiarize yourself with the below best practices.   Initialization Keep movement fluid and slow Forward and backward smooth motion is best to allow device to create mapping Small circles in front of the object are also good Note: Do not rotate your device - keep the device's orientation fixed, moving it parallel to the object of interest and keeping the latter in view during initialization movement Environment It is important for the environment to have a lot of saliency, interesting features, & textures e.g. Stickers, buttons, cables, images/designs, shapes with corners, etc Stationary objects are best for Chalking Reflective, plain colored, or blank surfaces are not good for using Chalk Marks Well-lit areas are best for Chalk performance If an environment is too dark the device's camera will not be able to detect objects External light may be needed if the environment is too dark Either user can toggle th

Hi team,   I got the evaluation mail on 1/3, but I still not receive the activation mail. what should I do? Somebody can help me check what the problem is? Many thanks!

Hi,   Am trying to load a video/audio/image file as a resource on the click of a button in runtime from an external source like a google drive.    Can someone help me with how it can be achieved?   Avinash

Hi everyone, I'm developing some Vuforia Studio Projects that includes three or more different view. For example:  Home Service Technical Drawing In Home view I want to be able to set languages and some other parameters, that could be accessible also for Service and Technical Drawing. At the moment I'm not able to connect each view but only navigate from one to another.    For the languages selection,  I use a flag that change value and select a "predefined" set of label (used for example to translate the buttons).      Any suggestions?    Thank you, Leonardo 

Hello,  I have encountered a little problem: I have created in creo some sequences of my 3D model. I put this model on vuforia studio and decided to create model item of some of the mooving part, except than in some sequences where these model item parts shouldn't start at they initial position in the creo sequence, they start at their initial position in the sequence in vuforia studio, and when it's their turn to move, they go back to where they should ( where they should in the creo sequence i created) and then they move. Thank you for your futur reponses, if i'm not clear enough, feel free to ask me to clarify.

Hello all!   We are watching  LifeWorx video https://www.youtube.com/watch?v=4PLP3ex_8MQ&list=PLqmT0DWxH0Vf2rOs8Jx7kSxTXTqTLUqtB&index=2 and here, since 20:40, J. Heppelmann  demonstrates Real Example of Digital Thread = complex of IoT+AI+AR+HPC+…+PLM for Detection Part in the Powerful New Way from PTC.   And during the very fast demo Mr. Heppelmann demonstrate in Vuforia View the following : He recognize Part without ThingMark or Model Target  in one second:     We are watching  LifeWorx video https://www.youtube.com/watch?v=4PLP3ex_8MQ&list=PLqmT0DWxH0Vf2rOs8Jx7kSxTXTqTLUqtB&index=2 and here, since 20:40, J. Heppelmann  demonstrates Real Example of Digital Thread = complex of IoT+AI+AR+HPC+…+PLM for Detection Part in the Powerful New Way from PTC.   And during the very fast demo Mr. Heppelmann demonstrate in Vuforia View the following : He recognize Part without ThingMark or Model Target  in one second:  

We are just getting configured, have 5 users to host, have them set up in the admin panel, and have the box check for being a host, yet the site https://connect.vuforia.com/ does not recognize them as a host. Any advice or help?

When in a Chalk call and a cellular call comes in the Chalk call is interrupted. Even if the IOS device is set to Do Not Disturb the Chalk call is still interrupted.    Is there a way to ensure the Chalk call is not interrupted?

Hi!I'm trying to create a flashing effect of a model item without using Illustrate. For example trying to make the component go from originial colour to red to orginial colour to red repeatedly for 5 times as example. What I was thinking was creating some kind of loop where it blinks on and off repeatedly: I did something like this:  $scope.blink = function (){   var i;    var timingInterval = 30;    i = 0;   for (i = 0; i < 5; i++){      setTimeout($scope.setWidgetProp(modelItem-1, "color", ""), 500);      setTimeout($scope.setWidgetProp(modelItem-1, "color", "rgba(255,0,0, 1)"), 500)   } }   Then I linked a click event to a button with hide(); The thought was that the modelItem would blink red on and off for 0.5 seconds for 5 times when clicking that button. Played around with that but it didn't really worked in the preview. So I wonder if someone has done something similiar?&n

Hello everyone I can not publish my Project on Vuforia Studio and I'm having this Error "Internal Server Error"! Can you please help me!? Thank you I  attached the log file for more informations   PS: I already checked node.exe through the resmon.exe and it is set on "allowed, no restrictions" I also tried publishing after disabling all Firewalls and I still get the same problem.  

Is it possible for the remote expert to send a link via chalk to service or operating instructions that must be followed?    Some regulatory requirements require these service and operation references to be followed. It would be important for the remote expert to provide these through the Chalk session.