Augmented Reality

Hi,   I want to built up an experience in which i want to add 3D label like wise it's added in ktm bike screen shot which i have attached here.   Kindly help me for the same.   Thank you

Hi, this is not by me. I just copied it from the ptc knowledge base. Might be helpful.   iOS Connect your device to a computer with iTunes on it In iTunes, select the device Select File Sharing in left side menu Select View in list of apps Drag logfile.txt to desktop Android Log files are located under Android folder ..\Documents\Vuforia View\ logfile.txt is the most recent log Windows Surface Log files are located at C:\Users\{userName}\AppData\Local\Packages\9CAFC431.VuforiaViewEnterprise_fvvfpfxfdh1zr\LocalState\ File is named log<date>.text HoloLens Open a web browser Navigate to device portal by entering the IP address of HoloLens Select File Explorer > Camera Roll from left side menu Download latest log file Vuforia View must be closed to download log file

How can I stop vuforia view from keeping updating the track on mobile phone? I want the model to fixed once the ThingMark first detection.     Appreciate any help.

Goodmorning everyone, I updated Vuforia View and noticed the addition of the "wizards section". What is it about? I tried to log in with PTC credentials but still can't log in. Do you have any info on this? Matteo.

It seems there is a bug in this latest release, the preview does not seem to register any "Click" actions on 3D object. So I have JS actions for click on 3D images and model items and i can't get any of them to work on the preview, they do work on device. This is a massive problem for developing experiences. Can anyone else confirm this issue?   Looking at the debug window on preview. When i click on a model item all i see is "Tap on twx-dt-view element at pageX = 154, pageY = 123" (with the coords of the click) previously this would display the ID path of the model item you clicked on by default.

I've created animated sequence using Creo illustrate consists of 20 steps. I've managed and controlled the model transparency via Creo, such that I made all the parts transparent except for the animated one. It worked perfect as expected in preview, mobile and HoloLens. Only one issue appear in hololens, it took long time to load sequence, about 30 seconds! (in mobile phone takes a second).   Why it'd take that long time? how to reduce this time? the only option I have now is to download the experience to offline, which will cut the time to the half. but what if I want it online?   Any help or recommendations?   Thanks

Hello, This is a general question about best practices/ troubleshooting.   Is there a way to troubleshoot Vuforia View on the HoloLens? Projects often perform differently from the way they did in the Vuforia preview window. It is nice to use Chrome Developer tools to troubleshoot the preview, is there a similar way to access the error messages and console that might be hidden on the HoloLens itself?   At this point, the only method I have to use is trial & error. I try something different in my code and then re-publish to the HoloLens. I wish there was a way to see what exactly is going on.   Thanks for any tips -- even if they are odd, resourceful or creative! Wes

Hi All,   I encountered a problem with the latest version of the View app on HoloLens after the update to 8.4.1 came late last week.   I had an experience created that used a textured model created from an FBX file.  The experience was working fine on the HoloLens using View 8.4.0, but after the update to 8.4.1, the view app crashes out when loading up the model .  I had to create a new version of the experience that doesn't have any textures and that loads up fine.   This happened on 3 different HoloLens's all running the latest version of Windows and 2 of them have been recently reset with nothing on them apart from the View app.   It's not a memory issue as the performance graph from the device portal shows.  You can see the the loading, and then the plateau when the app crashes and the drop when it exits out of view which is still way below the memory limit:   It's not a global problem, as I have other experiences with textures that loa

Vuforia Studio Bug fixes and minor improvements Vuforia View Improved detection and tracking of Model Targets for iOS, Android mobile, Windows and HoloLens Bug fixes and minor improvements Experience Service (On-Premises) Bug fixes and minor improvements

After you've captured your procedure and uploaded it to Vuforia Editor, it's time to edit! See our best practices and tips on editing a procedure.

Once you have Vuforia Capture on your supported device, it's time to capture your procedure. Check out our Capture a Procedure help section for step-by-step instructions for capturing on both HoloLens and RealWear devices.  

Hello,   I have 2 issues.    1. The model has two sequences ( Figure 1 & Figure 2 ). I leave the sequence options under model props empty so that I can set the sequence later through JS. I am using the following JS to set the sequence : $scope.view.wdg['model-1']['sequence'] = 'l-Creo 3D - Figure 1.pvi'; , Now, While it works for only one sequence, the same does not work when I call Figure 2.    2. Second issue is that, Figure 2 is a Dis-Assembly snapshot, for some reason, the minute the experience is launched, the model locks into the Figure2 View and hence starting in the Dis-Assembly view which is not intended.   Somebody pl help!!!!   Avinash

Is it possible to add "clickable" links to websites in a Vuforia View HoloLens Experience? They could be opened with Microsoft Edge.

Hi,   I've created an experience with a dropdown menu at bottom grid & some buttons and header. When the dropdown menu is selected in 'iphone' all the other widgets mentioned above got moved up from its original position because the dropdown menu follows its default iphone UI for dropdown (roller), not like the one that's showing in the preview in vuforia studio. But once the option is selected from dropdown, the widgets didn't come back to its original position. Please guide me how to fix this. The snapshots attached here are in order from left to right.   Thanks!!

Once you've finished recording your procedure with Vuforia Capture, it's time to upload it to Vuforia Editor. To do this, you'll need to retrieve the Capture files from your device. See our step-by-step instructions on this process to ensure your files are ready to go. 

Vuforia View is required to view published procedures from Vuforia Editor. Vuforia View is available for your supported mobile devices and operating systems in the appropriate app store. For up to date information on supported devices, check out our supported device list.      

To install Vuforia Capture on RealWear devices, the Vuforia Capture APK and RealWear Explorer are needed. See our instructions for obtaining the APK and installing Vuforia Capture. 

Below is a brief description of each component that makes up Vuforia Expert Capture. For information on how these components work together, see What is Vuforia Expert Capture.   Vuforia Capture App Eyewear device application used to capture a step-by-step procedure Vuforia Editor Browser accessed editor that allows a user to create procedures with captures  Experience Service Hosts published procedures Vuforia View App Eyewear application used to view published procedures Vuforia Vantage App Mobile application used to view published procedures Vuforia Insights Browser accessed self-service environment that gives managers and administrators access to usage metadata from procedures executed in Vuforia Vantage  

The RealWear Companion App can act as a remote keyboard for your HMT-1 device which allows you log into Vuforia View using QR codes rather than voice commands. This can streamline the process and greatly reduce issues with signing in to View to playback procedures.   Check out our instructions on using the RealWear Companion App with Vuforia View.   For information on downloading the RealWear Companion App, go to https://developer.realwear.com/downloads

Hello Community,   as you can see in the Video, I added some external data (axis angles) from a robot to the Hololens experience. However, I have 2 questions regarding the numbers: 1) Is there a way to modify the numbers in Studio, so that no numbers after the point are shown?   2) Is there a way to add a Unit to the numbers? When trying to add a second 3D Label only for the unit, it does not look good, because it is not connected to the number.   Thank you!

Hello,   I want to have a varying numer of check boxes that shall be generated automaticly from a list without thingworx. So I dropped a repeater in the 2D Canvas and added a check box to it. I generated an application parameter called APCapitals and dragged it on the data panel of the repeater. So far so good.    How do I get the names displayed in the checkboxes?   Here is the code I used to bind a list to the App-Parameter:   $scope.app.params['APCapitals'] = [{display: "France",value: "Paris"},{display: "Italy",value: "Rome"},{display: "Spain",value: "Madrid"}]}   Greetings whity

Im attempting to scale the model by 0.1 with voice commands. If I run "Decrease Engine Size" Voice command then "Increase Engine Size"  it works fine.  reload and then If I say command "Increase Engine Size" first it does not work and then "Decrease Engine Size" command doesn't work either.  Any idea what I'm doing wrong?   Is there a better work flow?

Hello, I am creating a sequence to use in Vuforia Studio. I selected 4 parts and moved them up, then across, then down. Each movement created a new keyframe for every selected part. I want to remove the last movement. Do I need to manually expand the track, find the part, expand it, find the keyframe, then select and delete it - for every individual part - or is there a way to do this for all of the parts in the track at once?   Also -- if there is a help resource, documentation, or another forum where this or a similar question has been answered -- can you mention it in your reply?   Thanks! Wes

Hi community,   I made a Hololens application that uses external data from Thingworx for the experience. When I click preview I can see the values (like in the picture).   However wehn I view the experience with the Hololens or with the Smartphone app, I can just see the name (Label:) but no numbers..   Any idea how to fix this?   Thanks!

Hello,   How can I create logic to grab the currentStep of a sequence, subtract 1 and then bind it to a 3D label? Each time I try this code (below), I get this error "TypeError: Cannot read property 'currentStep' of ionic.bundle.min.js:150 undefined"   /// Indicate Numbers on Buttonsif($scope.app.view.Home.wdg.pump.currentStep === 'defined'){var p = $scope.app.view.Home.wdg.pump.currentStep+1;var n = $scope.app.view.Home.wdg.pump.currentStep-1;$scope.app.view.Home.wdg.prevNumber.text = p.toString();$scope.app.view.Home.wdg.nextNumber.text = n.toString();} The model is "pump" The Studio ID of the 3D labels are prevNumber & nextNumber (to indicate the steps before and after the current step). Please see attached image too. [currentStep] I think is a number, and wdg.[3D label].text must be a string so this is why I'm trying to use "toString()"    Any ideas would be appreciated. Thanks so much! -Wes