IoT & Connectivity

Hi,We want to add entities to a project but we can´t. We get an error when we try to add a thing to the project in the entities area.This is the error:   [L: ERROR] [O: c.t.s.a.AuthenticationFilter] [I: ] [U:] [S: ] [P: ] [T: https-jsse-nio-443-exec-3] Servlet      execution threw an exception But we can change the project if we edit the thing with the same user.We are using 9.1.3 version.Does anybody know what could be the cause of this problem?Thanks in advance.    

Is it possible to create a service, which initiates download to my local directory?So far I see only an option to write a service to download/write CSV file to server as below: let params = {path: "anyPath" /* STRING */,data: anyInfotable /* INFOTABLE */,fileRepository: "SystemRepository" /* THINGNAME */,withHeader: true /* BOOLEAN */};Resources["CSVParserFunctions"].WriteCSVFile(params);

The left (widget, layout etc.) , right (data, services) and bottom (widget ptoperties) sections in mashup builder has disappeared suddenly. It happened after I installed some 3rd party widgets. I have removed them now but still cannot recover. 

Can anyone help me with this flickering symbol appearing on my grid widget. This symbol appeared after I binded the serviceinvokeCompleted event to GetProperties.Thanks 

We have roughly 23000 rows in Thingworx Data table and we have Windchill Change Management Dashboard built based on the data available from the data table.We are seeing poor performance of mashup loading with just a small set of data. We resized the tomcat JVM and did Postgres performance tuning recommended by PTC. Any ideas?

Hi everyone, I created a Datatable using the below mentioned snippet. DataTableName = "DT." + Facility + "TableInfo"; Resources["EntityServices"].CreateThing({name: DataTableName /* STRING */,thingTemplateName: "DataTable" /* THINGTEMPLATENAME */,projectName: "Monitoring" /* PROJECTNAME */,tags: "Applications:Set" /* TAGS */});Things[DataTableName].SetDataShape({name: "DS.TableInfo"});Things[DataTableName].EnableThing();Things[DataTableName].RestartThing(); When I ran the service from the Thing itself, datatable gets created and shown in the composer but when I tried the service through mashup, datatable is not shown in the composer. On executing the same service again, it shows Datatable already exists. Anybody knows, what could be the reason?

I'm facing an issue in the Timeseries chart scrolling for Zoomed-in data.Have created a Left/Right scroll button to adjust the X-axis date range to perform a scroll to left or right direction.I have done a logic like to set the XAxisMaximum & XAxisMinimum values binding to adjust the graph X-axis range.- Without zooming the graph scroll is working as expected.- But the problem is when I do a Zoomed-in for a specific point set and then try to scroll left or right. The graph is not populated as expected. Because I'm unable to find an option to read the date range min/max for a zoomed-in point set.   TimeSeries Chart View 1. Above image highlighted two arrow buttons to use to perform the scrolling. Scroll logic is working when it is in normal graph view. 2. Below image used to zooming for a specific point set. Zoomed-In View: If we do the zooming for a specific point set and try to scroll the graph.How do we read/get the start(XAxisMinimum)&nbsp

I have binded output of a service to disabled property of text-box. However on closing pop-up the property values becomes false automatically.

After i have upgrade my ThingWorx platform from 9.1 to 9.3, After that button click is not happening. Request the solution for the same 

Hi ,I am looking to store widget values in Session, so that if browser refresh those values still i can see in textbox or dropdown.FYI- here browser is refreshing every 10 mins, and while filling FORM browser may refresh automatically so i need to make user to resume his form filling where he had left filling before refresh of browser.pls help me to achieve this.Thanks,Vaibhav

Hello, I am trying to migrate kepserver from a 2008 windows server to a newer version.  Is there any kind of article on how to do this?   We currently have ~ 30 towers setup with 1 to 60 devices per tower so ideally we can migrate all the tower ip / device group / address in one action. Also, not sure if this helps answer the question but we primarily use Fisher / Lufkin Modbus / EFM exporter. Thanks for the help or any support links you think would be good for review.

We have built an extension for GooglePubSub authentication.   This extension works in 8.5.0,9.x all versions but it is not working in 8.5.18 version of thingworx and below error is showing up.   WebSocket exception caught!, closing connection!   Exception occurred while connecting to server   Refilling connections on [endpoint 0, uri: wss://parec.ptc.com:8443/Thingworx/WS] failed : timeout waiting for websocket handshake to complete   Please help me!Thanks in advance

Hello. I have a service, it must stop under a certain condition. This condition must contain the "break" construct. I need to make sure that this condition is called literally after every line in the script code. Of course, I did it, but in the end the code turned out to be huge. I tried to shorten it by putting the condition with "break" into the function, and taking the function out of the code. But as I understand it, "break" does not allow it to be used in this way. How it is possible to implement it correctly and beautifully?

According to this https://support.ptc.com/help/thingworx/platform/r9/en/index.html#page/ThingWorx/Help/Mashup_Builder/Widgets/AddingReferenceLinesToAChart.html# I can add a reference line to a Bar Chart. I do not see this property on my bar graph widget:  

Hello. I want to get v9.2 app extensions and do not see it under the downloads page. I do see v9.1 

In the official tutorial the steps are 4:Open a command prompt, then change the current directory to the location on your system where you extracted the SDK utility:cd twx-wc-sdk-utilityRun the following command to install the utility:npm linkChange your directory to the simple-el-widget/ folder that you created earlier (previously downloaded and unzipped😞cd simple-el-widgetIn the widget folder, run the following command to create the extension:mub  and i've the error : exec error: Error: Command failed: gulp --e --wd D:\WORK_THINGWORX\simple-el-widget[11:46:40] 'task_modifyPtcsMoment' errored after 2 ms[11:46:40] Error: ENOENT: no such file or directory, rename 'D:\WORK_THINGWORX\simple-el-widget\tmp\build\wc\ptcs-moment\moment-import.js' -> 'D:\WORK_THINGWORX\simple-el-widget\tmp\build\wc\ptcs-moment\moment-import.js.sdk'[11:46:40] 'default' errored after 6.84 s could you help me ?

Hi I have a base mashup containing several text fields and value displays and a contained mashup which loads data when the thing name is passed to it. The contained mashup works by its self and on other mashups it is present on.But when used with the collection widget the contained mashup does not load and I get the message (could not load "MASHUP_NAME" reason 0 undefined"  

After upgrading from ThingWorx 9.1 to 9.2.6-b366 the 'Automatically update values when able' only works for administrators. When opening a mashup with as a non-admin user the application log states:- Not authorized for ServiceInvoke on ForwardEvent in PersistentSession- Unable to Invoke Service AddDynamicRemoteSubscription  We verified Article CS346816 - https://www.ptc.com/en/support/article/CS346816 but didn't solve our problem/ Is there any change within 9.2.6 we need to consider?

Hi , Fetching data from SQL database to Kepware tags through ODBC client , but tag values not updating when data updated in sql table. pls see below snap for your reference. if we manually synchronize then its updating. want to update tag value automatically whenever record in sql table updated/added.     Thanks, Vaibhav

A license is not required to download and install KEPServerEX V6. After finishing the full install, all features of the KEPServerEX Configuration are available for setup and testing, including the ThingWorx Native Interface. When either a Client application makes a request of a Driver, or a Plug-in becomes activated, then a license check is performed. If a feature is not licensed, a two-hour demo countdown period will begin for that feature. There are System tags that can be monitored in KEPServerEX to determine which features are licensed, which are in a time-limited demo countdown period, and which have expired. To reset the countdown timer for an unlicensed feature, the KEPServerEX Runtime service can be stopped/restarted. See the links and steps below for more information.How do I download and install KEPServerEX?​Monitor licensed, time-limited, and expired features in KEPServerEX:​1. Open the KEPServerEX Configuration window2. The right-most icon in the Configuration icon toolbar

What is that support agreement ? How to get it ?   Reference:  post

What modifications must be done to move an existing ThingWorx platform and a thingworx database (SQL) from an on-prem data center to Azure?  Is this even possible, or do we have to start with new installs? Thanks,Steve

I have created a mashup and used it in collection and am not able to change the stroke color using Custom CSS kindly some one advice what i need to do, do give the shapes different color based on their name.

Hi developers, I'm working on a use case as shown in the images below. Need help with the implementation Image A : A cell in a collection widget to show the colored boxes and arrows to indicate that the property values is below a certain threshold values. The colors should be dynamic such that based on the values the outer box and arrow should change color like red, yellow, green  Image B : These are rows in a grid where cells have values along with a color arrow next to it to indicate the status. The colors should be dynamic such that based on the values the  arrow should change color like red, yellow, green Hope the use case was clear.  Regards,Saran

Hello, I'm currently trying to import my first developed extension with the Eclipse Plugin but I encountered many problems when trying to import my extension. So I wrote a small extension by using Thingworx extension on Eclipse IDE, this extension use an extern library called zip4j (see https://github.com/srikanth-lingala/zip4j), I use this library by adding this in my gradle.build :  Then I created a Thingworx template and added some ThingWorx services... everything seem to work no missing library when using the zip4j functionalities... So I compile my project with gradle with these settings :  Gradle build successfully my ThingWorx extension project, I import my extension with the zip generated in build/distributions.And I encountered this error :THX tells me some JAR are missing in my .JAR generated, when checking the logs, I can read this : 2022-04-04 14:36:03.817+0000 [L: WARN] [O: c.t.p.Project] [I: ] [U: FDL_THX_Student] [S: ] [P: ] [