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IoT & Connectivity

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NN_138706746-Contributor
 ThingWorx Developers
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MA873117416-Pearl
 ThingWorx Developers
Third party js library in mashup

Hi everyone, i have this third party software which i would like to connect with thingworx so my first test is that i have app.js, index.html and this javascript library which worked well locally in my computer and now i would like to do same thing in mashup.  i am using valueDisplay widget in mashup and would like to render it in mashup. now my html is rendered properly and i can see it in mashup but i feel like i am unable to get app.js file and library js file in html.. I have uploaded all three files in the file repository.. i feel i am not accessing it right with repo link .... Anyone has some feedback, i would be happy to hear.. https://github.com/dymosoftware/dymo-connect-framework?tab=readme-ov-file <!doctype html> <html> <head> <meta charset="utf-8" /> <title>DYMO Connect Framework – ThingWorx</title> <style> body { font-family: system-ui, Arial, sans-serif; margin: 24px; } button { margin-right: 8px;

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teovrabie5-Regular Member
 ThingWorx Developers
Setup help for dual instance of Thingworx on the same machine

Disclaimer: I know this is not indicated and I don't intend to use this in production.Using Thingworx 9.3.6 with Postgres on Windows I want to use one machine to set up two separate Thingworx instances. My goal is simply to have a clean, separate copy of our lab environment which we can use for testing our projects deployment.I have gone through the manual installation steps without problems, setting up Tomcat to run on a different port, making a new DB to connect to. I am now stuck because my 2nd instance cannot acquire connections from the DB and crashes. I have the platform-settings.json correctly setup, and I even tried the advice offered under this thread for setting the ENV variable THINGWORX_PLATFORM_SETTINGS, but unfortunately I was unsuccessful. Any up-to-date advice / setup steps for doing this would be greatly appreciated

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MA873117416-Pearl
 ThingWorx Developers
How to Preserve Textfield Values When Navigating Between Contained Mashups

Hello,  i have this center one below a contained mashup which i am switching among 3 mashups so each mashup has textfields to fill. my question is when i write something in textfield then  i click next and get another mashup and now if i go back to previous mashup then the values which i filled in it would be gone obviously its removing the mashup and loading new one.  i am thinking to achieve this task now to have four containers with each mashup in it and do visible invisible on them and then the values would stay or have four contained mashups in four containers and do invisible visible on them.... i am asking this query to know more about the resolution of this usecase.. any suggestions are welcome..   

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Tanquen12-Amethyst
 Kepware
KEPServerEX 6.17 - BACnet - Quality is shown as good timestamp updates but value is old.

In the BACnet software WebCTRL the value is 65.88 but in KEPServerEX the value is 66.  I forced to read and the timestamp updated but the value remained the same. I thought it was rounding it or something. I changed address to a different temperature that did show decimal places and it updated to that point's value and showed decimal places. I then switched the address back and only after doing so did it show a current value with decimal places. It's a little concerning that the value was shown as good and the timestamp having updated but the value  seems to be old. Is there a bug in the BACnet driver or possibly some weird dead band? In WebCTRL the value is currently 65.71 and is fluctuating a tenth of a degree every 5 or 10 seconds. In KEPServerEX it's just stuck at 65.86 and no longer seems to update. The polling rate is very slow but again if I force that one value to read or wait for the normal polling the timestamp updates but the value doesn't updat

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AF_140350661-Visitor
 Kepware
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YC_128833963-Newcomer
 Kepware
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HL_140271123-Newcomer
 Kepware
pshashipreetham
pshashipreetham18-Opal
 ThingWorx Developers
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MA873117416-Pearl
 ThingWorx Developers
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mneumann16-Pearl
 ThingWorx Developers
How do I set a User Profile Configuration with a service?

Hi... I have user for Remote Devices, which do not have a password - so they are unable to login anyway. However, some of these - for troubleshooting - will receive a password, but should be extremely restricted in what they can do / see. This includes the User Profile Configuration with all the available menu points.   How can I empty all of these (except for "Modelling - Things") ? I tried to use the ConfigurationTable, but was not successful. When exporting to xml, I can see that the "Settings" Configuration Table does not have a dataShapeName. However, the service requires an InfoTable with a DataShape, so therefore the ConfigurationTable is not updated.   I do not want to do this manually as per https://support.ptc.com/help/thingworx/platform/r9.6/en/index.html#page/ThingWorx/Help/Composer/Security/Users/UserProfileConfiguration.html#wwID0EY64Y ... so how can I do this via a service?

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NN_138706746-Contributor
 ThingWorx Developers
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CB_1014909612-Amethyst
 Mfg Solutions & Apps
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mneumann16-Pearl
 ThingWorx Developers
Unable to push CSDK properties to ThingWorx 10.0.0

Hi,   I just installed ThingWorx 10.0.0 and created a service that will create User ApplicationKey for this User Organization with a Top Organizational Unit with the User as a Member After this, the service create a new RemoteThing and sets visibility to the Organization and adds Runtime Permissions (property read/write, service invoke, event invoke/subscribe) and Design Time Permissions (Read).   With the ApplicationKey and thing name I can now connect a CSDK application. The application has three properties and on changing the status of the "isConnected" property, the Platform will run a service that will create these remote properties on the RemoteThing.   However, when running the CSDK I can see that the properties are connected but they fail to synchronise with the following error in the CSDK:   [ERROR] 2025-08-20 10:58:30,206: twSubscribedPropsMgr_PushPropertyInfoList: Error pushing properties for ON1111-2. Error: 1111.[ERROR] 2025-08-20 10:58:30,206: twSubs

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mneumann16-Pearl
 ThingWorx Developers
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RM_137847814-Participant
 ThingWorx Developers
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vkhokhar7-Bedrock
 IoT & Connectivity Tips
Beyond the Pilot: Stories of Scalable Success

  What Is “Beyond the Pilot” and Why it matters?   Beyond the Pilot is a reference architecture series that highlights how real-world manufacturing challenges are addressed at enterprise scale across engineering, manufacturing, and service lines of business.   These stories reflect solutions built using — but not limited to — industrial IoT (IIoT), AI, and cloud technologies. Each entry captures how a specific use case — ranging from quality optimization to predictive maintenance — was solved using a combination of proven tools and repeatable design patterns.   Our goal is simple:To provide a blueprint for repeatable success, enabling technical leaders, architects, and operations teams to move from isolated wins to sustained value — securely, scalably, and strategically. Because technology doesn’t create impact in the lab — it creates impact when it’s scaled across the enterprise. Because innovation is only as powerful as its ability to sustain value across en

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pjahn16-Pearl
 Kepware
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Velkumar19-Tanzanite
 ThingWorx Developers
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atiwari-412-Amethyst
 IoT & Connectivity Tips
Boost performance using Cache Thing with ThingWorx 10.0!

Hello ThingWorx community members!   First off, we greatly appreciate the feedback and enthusiasm for ThingWorx 10.0! Thank you!   With the release of 10.0, we’ve worked with customers to enhance their application performance using the caching feature. Based on this collaboration, our field services  team— @DeShengXu, @gregeva, and @ssauvage-2 —has developed the ThingWorx Cache Thing Guide v1.0.0, a comprehensive resource to help developers significantly improve query performance with in-memory caching.   This guide empowers you to optimize performance, reduce system load, and enhance user experience.   Why Use Cache Thing?  Boost Performance: Caching feature with 10.0 improves repetitive data access performance by orders of magnitude (~700x) compared to accessing the data from the database every time.  Reduce Costs: Minimize calls to external services by storing results, saving on resource usage.  Improve Scalability:

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JK_1074468213-Aquamarine
 ThingWorx Developers
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AR_106469244-Participant
 Kepware
S7-300 + kpserverEX : Issue with Boolean Tag Behavior on KEPServerEX

 Hello,I’m facing a strange problem with KEPServerEX. We noticed that some alarms are not being logged in ThingWorx but are listed on the HMI. Upon investigation, we found that the scan rate on Kepware was set to 1000 ms, and the boolean tags were changing value too quickly (e.g., 0 -> 1 -> 0 within 200 ms), preventing them from being scanned.We adjusted the device and Quick Client scan rate to 100 ms, and now we can see changes and the update count increment correctly.However, this behavior doesn’t align with what’s happening on the PLC side. When the boolean changes from 0 to 1 on the PLC, Kepware shows the value changing from 0 to 1 and then immediately back to 0. The same behavior occurs for tags with value of 1.Do you know why this could be happening?We currently don’t have access to the PLC, but it shouldn’t be the issue because both Kepware and the HMI read from the same database.Environment:PLC: Siemens S7-300KEPServerEX: v6.14.263.0, Siemens TCP/IP Ethernet driverOS

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YunusEmreGul3-Newcomer
 Kepware
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RG_139317781-Visitor
 Kepware
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SS_118748821-Visitor
 ThingWorx Developers
Time series is only displayed on Dashboard refresh

I am using ThingWorx Platform Release 9.2 and DatecodeSP9In the Dashboard, when navigating to the Output tab and toggling between Bags/min and Kg/hour, the Time-Series Chart widget fails to display data upon the initial load of the mashup. However, when the Refresh button on the Dashboard is clicked, the data loads successfully after a few seconds. We have verified all bindings and services associated with the mashup and the Time-Series Chart widget. During debugging, we confirmed that all services are loading correctly. However, upon inspecting the browser console, we encountered a runtime error related to the Time-Series Chart widget. please find the error message below - mashup-vendor-runtime.js?_v=9.2.6:409 POST https://meswebgsft-saltillo.azure.intra.pepsico.com/Thingworx/Things/GEArea_PC50Packaging/Services/getProductDescription?Accept=application%2Fjson-compressed&_twsr=1&Content-Type=application%2Fjson 500 (Internal Server Error)Here are the errors that I facedmashup-ve

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