IoT & Connectivity

Hello, I have a requirement which is asking to add an info:next to a progress gauge: the mashup contains legacy widget:How do you suggest i proceed? How to design it?please note that the icons are svg tags. Thanks. 

Hi all, Experiencing a weird issue with the gris widget that I'm hoping someone can help me with. I have a grid widget where when I click a row I want it to populate a mashup parameter for a popup and navigate to the popup. It works normal and as expected on the first click, but when exiting the popup and clicking another row, it shows the MashupParameters as undefined. I can't figure out why it works the first time, but doesn't any time afterwords. I also tried using the SelectedRowsChanged and allowing a row to be selected and had the same issue. Any ideas on this?

Overview As I was pursuing some research around leveraging our corporate Gen AI, Copilot, I did want to apply this to a request from a customer. The request was simple, can we send a text message when an alert is triggered. I wanted the outcome to be a set of instructions allowing to integrate a third-party service into a PTC ThingWorx without requiring digging into documentation from both sides. The tutorial below is the result of the following prompt executed in Copilot:  “Could help me writing a thingworx rest service call for sending a message through twilio?”Note: The content generated has been formatted to make it more accessible from any public. Step 1:  Set Up Twilio Account Make sure you have a Twilio account and have your Account SID, Auth Token, and a Twilio phone number.  Step 2:  Create a ThingWorx Service In ThingWorx, create a new service in your Thing or ThingTemplate.As an example, below I created a “Thing” called

  query = { "filters": { "type": "EQ", "fieldName": "site", "value": uid } }; logger.warn(uid); var operatorDataTableEntries = Things["EAS.Mun.DataTable.Operators"].QueryDataTableEntries({ maxItems: undefined /* NUMBER */ , query: query /* QUERY */ , values: undefined /* INFOTABLE */ , source: undefined /* STRING */ , tags: undefined /* TAGS */ }); If I run this query and use 2 instead of uid, it will return the expected results. When I change this to uid, it returns no results but throws no errors. I have verified that uid = 2. I have also tried casting uid to Number() and parseInt(). Why is this not working when using a variable? Is this a known bug in my TWX version? This is Thingworx version 9.0.4

related to this thread Global "Cross reference" search - PTC Communityis there something on thingworx 9.6+ ? 

I need to change the color of the hint text (or any text) for a date picker widget when the widget is disabled. It is too difficult to read with the current color. I have done so on dropdowns and text widgets using the style properties tab. I cannot find a place to change this color for the date picker widget though. The css is in the shadow dom and I was unsure how to do it here. Can anyone help to change this? 

I am using ThingWorx Platform Release 9.3 and DatecodeSP7Issue with bind properties.We've bind property using script to a remote thing. The property does not appears in the UI of the thing (development HMI) but appears using services to retrieve property definitions.In consequence, we cannot use the subscription or alert function to trigger processes on data change.This issue happen since seeral time, at the very begining of our project (september 2023) we weren't facing this issue.

I just connected Codesys to Kepserver via first running a virtual PLC via codesys control win and running my program. Then I created a Codesys channel using all the general settings. When adding a device i changed the type of communications in use to CODESYS V3 Ethernet, the address when connecting to the device (Address Type: Logical Address/PLC Name and also the Logical Address to my Device Address from Codesys. But after running Kepserver it tells me my Device is not responding. I have looked at the other thread and since I am new to Kepserver and Codesys I don't really understand what is going on. The addresses for my tags should be right. Any help would be greatly appreciated. I have added lots of screenshots just in case. If you need any more let me know.

We're in the middle of migrating to new servers. We've transferred the license from one server for Allen-Bradley Ethernet per https://www.ptc.com/en/support/article/CS285278. This worked fine, and the license Utility on the new server says the license is good. But the server configurator says it is time limited and is shutting down after the indicated time elapses.  The original server was running v6.0 and the new server is running v6.12. We've restarted and reinitialized and the situation is unchanged. The only thing I've found from searching around is to try to install a lower version, which I will do shortly. Any ideas? 

Hello we have ThingWorx 9.6 and are having a dev server for packaging the projects we create and other servers for production in which we actually get some data and process some stuff. I wanted to ask if there is a way to make entities editable again after they have been imported as an extension in the production servers. I have already tried exporting the project and changing all the xml entities to have the aspect.isExtension to false and to modify the entity file itself from the extension folder in the thingworx storage to have  aspect.IsEditableExtensionObject="true".    We are trying to change the time in which a scheduler executes and would like this to be configurable, but as the scheduler comes in an extension, it is not possible to currently do so. Is there a way to either get only this entity(Scheduler) to be editable again or is there a way to change the time of the scheduler?

 Dears, I'm working with the grid component in Thingworx 9.6 and am looking to center the header text both vertically and horizontally within the header cells. I’ve attempted to achieve this using custom CSS, but I’m not seeing any effect. Here’s the CSS I tried: @supports (ptcs-style-unit: "PTCS-CORE-GRID") { [part=header-cell] { display: flex; justify-content: center; } } Unfortunately, this approach didn’t yield the desired result. If anyone has experience with customizing the grid header styling in this version (9.6) or has suggestions on how to make the header text centered in both directions, I’d appreciate the help! Thank you in advance for any insights.

Hi, I have a main responsive mashup, It has two Sub Containers... 1st Sub Container has some static positioned labels that's why it's set to static.2nd Sub Container has Collection Widget under responsive type container. Now I see all two sub-container are having Scroll bars. Is there a way, My Main Container has a vertical Scroll bar and sub-containers can expand as much as they can, without having any scroll bars? Thingworx version: 9.4.6 Thanks, Abhishek Kumar

Hi, Observing overlapping of values in Line chart like below in Thingworx 9.3.0: Please suggest if there is any way to avoid this by adjusting anything in chart properties.

When using the "New Thingworx Class" wizard to create a "New Resource" an error message stating"Please choose a valid Superclass - Class is not instance of: com.thingworx.resources.Resource" is displayed and the class cannot be created. This project uses ANT, I have been unsuccessful using Gradle in Eclipse projects. I have seen the CS376544 solution but this only address Gradle. Any advice is appreciated. TIA!

Hello Everyone,Perviously I was using thingworx version 9.2 and now upgrade to thingworx version 9.6. In 9.2 version using Infotablesector widget but it is missing in version 9.6. So please let me know if there any alternate solution available. Or we can import the same widget in version 9.6.

Hi,In my mashup, Grid 1 contains a data table with an editable "QTY" column. When I edit a value, the table updates accordingly. Grid 2 is linked to the edited data from Grid 1, but when I reload the Chrome page, the rows in Grid 2 disappear.What could be causing this?I've attached a screenshot for reference. Thanks in Advance!!

Hello, What features or modules are included in this subscription?If not purchase this one, can I use Kepware and Edge Java SDK? For example, download Kepware installation package, download Edge Java SDK, use Edge Java SDK to develop my applications, etc. Thanks. 

Hi all, I am struggling to find a way to change a Scheduler schedule in the code. Is it possible to change this programmatically? 

Hello everybody,has anyone exprience or can help to create a MultiEventSubscription using the ExtensionSDK?So I am currently using Thingworx 9.6.1 with the ExtensionSDK 9.6.0. The latest available Eclipse Plugin i found is 9.0.1. When I use this combination to create an Extension and a ThingShape with an event and a subscription i get this result:@ThingworxEventDefinitions(events = { @ThingworxEventDefinition(name = "Message", description = "", category = "Message", dataShape = "TWX.Core.Message_DS", isInvocable = true, isPropertyEvent = false, isLocalOnly = false, aspects = {}) }) @ThingworxSubscriptions(subscriptions = { @ThingworxSubscription(source = "", eventName = "Message", sourceProperty = "", handler = "OnMessage", enabled = true) }) public class ActorTS { private static Logger _logger = LogUtilities.getInstance().getApplicationLogger(ActorTS.class); public ActorTS() { // TODO Auto-generated constructor stub } @ThingworxServiceDefinition(name = "OnMessage", description

thingworx 9.6 ... but on 8.5 too on the UserExtensions entity I added a boolean property, (it is so a property for all users)Then I added a subscription with datachange on this property, and enabled it it seems that by changing the boolean value on a user, the subscription event is not firedIs it normal ? 

Anyone any idea how I can make a list visible to see which services are running? We have some services who take some time

Hi All,Is Thingworx 9.6 compatible with postgresql version 15 or can we install with that.And i should have to go with lower versions of postgre.

Hi Team ,   At the time of session time out we want that it will redirect to SSO page not on the popup which is asking for username and password .can you please guide to solve this problem ..  

How do I purge data in the PostGreSQL database using retention, how do I calculate the number of tuples in the PostgreSQL database. In Thingworx version 8.5, the OA_OpertorAdviso-extension existed, which provided the PurgeOldProperties service and the GetVSTuples() service. Does something similar exist in Thingworx Version 9.6? Where can I find it?BRDimitri

Hi PTC Community,I'm currently facing a peculiar issue in KepserverEX 6.15 while working with a specific .opf configuration file that includes a datalogger setup.Every time I open this .opf file, the "regenerate column mapping rules" area, under the Advanced Log Group settings, gets altered. The Yes/No choices are changed seemingly randomly.The rest of the configuration stays intact.The project itself is offline and being used to migrate settings from an older Kepware server to a new one.Has anyone encountered a similar issue?Is there a specific setting or migration step that could be causing this?Any troubleshooting tips would be greatly appreciated!