IoT & Connectivity

Hello everyone. I have trouble to manage Job Order Model in thingworx.  The error massage is "EQ_Nukon6[JobOrderModel_MainService] Parameters - OldValue: OldValue,NewValue: 3,newValueTimestamp: Fri May 17 2024 08:44:45 GMT-0000 (UTC) : equipmentUID - 244 did not return any ProductionPathsUID" I looked up the documentation and KPI's page says that we can manage this table.I'm asking that while we set up equipment assignment in RTPPM's setting page, do thingworx manage the connection  betweetn tables or do we do it manually.

Hi I am using thingworx version 9.2 and I want to select the text from Tree Grid advanced cloumns. So please let me know if it possible and How we can enable this functionality.

I want to delete data in the infotable by checking from the _time field. If there are any duplicate time periods, check from the day, month, year. Then delete rows that have a value of 0 from the infotable. What methods can be used to do this? 

I have installed KEPServerEX 6 in a windows computer. I am reading data from the PLC. I want to store some of the tag values in a SQLIte database running in a Linux server in the same network. I am aware of DataLogger to storing data from kepware to a database. I am storing data in a sqlite database in the local machine with help of DataLogger. But I need to store data in sqlite database which is present in a different Linux server. What are the possible methods are available for this. Please help.

Is it possible to bring the data videos, photos, snaps from Vuforia Expert capture to ThingWorx mashup?As per my understanding Vuforia Expert Capture is on PTC cloud, it doesn't provide any On Premise solution.My requirement is I want to integrate the Vuforia expert capture data like videos, instructions, snaps, photos into ThingWorx mashup. is it possible to do so? i know its possible somehow....how to achieve this?can anyone help me to know more this integration?how to connect thingworx and vuforia expert capture?

Hi, how can i fix this on Kepserver  one or more features are time limited  i tried to restart, stop reset service and remove everything and make new device and connection again but still have same problem i use free version and i have used before, some months ago and i had not any problem how can i fix it thanks in advance      

We are currently using Thingworx Foundation 9.3.3.We have a collection used to display a series of KPIs in a scoreboard.  In previous versions of our application, we had a fixed MashupWidth and MashupHeight and the FlowLayoutGravity set to spaced.  This, very nicely, left justified all the cells in a row.Old Scoreboard After implementing an enhancement that allows for additional information in the cells, we needed to remove the fixed cell width and height and, instead, use the CellHeightField and CellWidthField.  Now, with the same layout settings, the cells spread across the width of the browser.  This is much less desirable.New ScoreboardIs there any way to get the cells to layout in the old way, while still having the variable width/height?  We are experiencing this on both Chrome and Edge browsers.I admit that this is a little strange, as none of the documented layouts seem like they would produce the original layout, but we would very much like to hav

The Screenshot is from "Yabe" and here i can see the values of the childs (e.g. Device 2006 - 2). In the KepserverEX (6.9.584.0) I am only able to autgenerate the items for Device 2002, all others (childs) are not generated. Any idea  ?   

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I have installed CWC 9.5.0 but while configuration it was showing error code 50000 and installation get aboard.Check attached error screenshot.

Welcome to Ask The Experts Event About the New "Manage Licensing Application for ThingWorx & Windchill Products."  This is your chance to ask questions and get real-time answers from John Genthner, Sr Director Business Operations, and Max Poe, the Product Owner. Both John and Max will be monitoring this discussion forum on June 4th 10:00-11:00 AM EDT to answer any questions you might have.   If your inquiry is “off topic,” Community Manager Jaime_Lee will help redirect the question or move it to the appropriate board to keep the product management related focus of our discussion. So who wants to ask about Licensing?

Hey,im currently working on TWX  9.4.1-b313.I was wondering, if there is a way to check if the current mashup is opened as popup/modal popup? Thanks in advance Markus 

Hello  I have a local instance of Kepware (V6.9.572) on my Laptop to which I want to connect a scanner device. I have a Honeywell scanner which interfaces with my laptop using USB port. I want to connect this USB port to Kepware and obtain the scanned data as a string input. Is this possible to do? Thanks in advance  

I have been looking in the Help Center and the PTC Community on how to uninstall, remove or delete TWX Apps (AMU 2.0.3) and based on an article from 2023 this is not supported by PTC. Is this still the case? Please advise. ThingWorx HA 9.4.1 Resources:No mentions on how to uninstall AMU in the Help CenterWelcome to the ThingWorx Applications Help Center (ptc.com)One community post from 2020 that seems to be related to the old Mfg Apps (Asset/Control Advisor, etc.) Solved: Problem in deleting the ThingWorx manufacturing ex... - PTC CommunityOne article from 2023 stating that PTC does not support the removal of ThingWorx Manufacturing Apps/ThingWorx AppsArticle - CS324483 - Uninstalling ThingWorx Manufacturing Apps/ThingWorx Apps from ThingWorx Platform (ptc.com)

Hello, I am pretty new for Thingworx, I am using the Labelchart widget and would like to change the XAxis marker format from DD/MM to MM/DD to line up my host server setup, now my system shows MM/DD/YYY but my Labelchart X Axis shows DD/MM, the setting for the Labelchart is as follow:XAxisLabelType: DateTime, XAxisFormat is MM/DD and XAixsField is dt, this setting is always shows DD/MM on my XAxis, only when I changed the XAxisField to nCount, I will get the MM/DD but the XAxis is not line up with current time. Seems the Labelchart cannot be localized

Good Morning,I am using THINGWORX KEPWARE SERVER 6 for the first time. I need help pleaseI need to interact with a command box using the MQTT server on Kepware but I don't know how to configure or what is required to establish communication.My goal is to be sure that I can communicate with other applications using the MQTT broker on KEPWARE. THANKS.

I tried to access OPC Aggregator using third party OPC DA client such as Matrikon Explorer and OPCExpert, but not successful. Matrikon Explorer and OPCExpert is the same PC as OPC Aggregator. Error in OPCExpert said that cannot access because no proper license in OPC Aggregator, but as far as I know the OPC Aggregator doesn't need license. So can ThingWorx OPC Aggregator act as OPC DA server? or only can be OPC DA client?

Hi,Does anyone know how to set up a function perhaps an expression to send the "true" boolean to the Visible property of a widget or container in a mashup?My mashup displays a grid with data and with a button below the grid to allow the user to export/download a CSV of the data displayed. I would like this button to become visible only when the data has finished loading in the grid.  TIA

When creating a scheduler or timer, I do create a dedicated user for it. And it's local TWX user, no some Active Directory user, etc.This user is given permissions for all Things/services which are required when scheduler/timer is triggered. Everything works perfectly at development server.Unfortunatelly, during deployment, this user is not deployed to production server. Because user are never deployed. And I have no admin rights at production to create this user, and set permissions again.I could set administrator as user context for timers/schedulers, because such user already exists at every server... but as far as I know it is recommended not to do so, for security reasons.Is there any other solution to cope with that? 

Hi, I have a mashup that displays data from a Data table. I need mashup to auto refresh/update data whenever a row is added/deleted/updated in the Data table.I can use auto-refresh function, but i need data to refresh only in case of changes to row in Data table.   

Hi, I am trying to explicitly name the sheet that is exported when using the Data Export widget in a mashup. Currently the filename is copied to the sheet name, however the sheet name can only hold 31 characters and the file name will always be longer. 

I'd like to know if the Relion 670 series devices (Bay control REC670 and Line differential protection RED670) are compatible with Kepserverex 6 ?

Good afternoon. Trying to connect by protocol IEC 60870-5 104 Client to PLC.In event log write:3/05/2024 5:01:40 p. m. Warning IEC 60870-5-104 Client Channel1.Device1 | Device is not responding.I`m check all communications (destination host, destination port, common address) all correct.Additionally, I would like to know if it is possible to establish the qualifier of interrogation sent to the devices.

i wanted to know is there any Third party application available to check storage space, type of file stored (.jpg or .bmp), date of file created in ANF storage.and that third party application will able to send that data to thingworx. if it is available how to do it ?

I am new to Thingworx. I have developed a custom extension where i have created one service that is generating excel sheet in form of blob from an infotable input. now when i call the service using snippet, the file is getting stored in FileExportRepository in thingworx instead of downloading in local system.  Is there a way to download the file directly in local system?