IoT & Connectivity

Hello Community, We want to have 2 thingworx 9.4 instances and for this process we want to clone/copy a vm that contains the twhingworx installation. We think that in this process we must to also get a new licence with ThingworxDeviceId because is going to be the same. So the final idea is to have a replica.  This procedure can be done? Do we must to do something more? Thank you in advance,Luis.

Hi there,  Looking to alter a grids information in run time by changing a Boolean value to a colored block. Above is the mashup that I currently have. There is a column called online_status. That is a number that will either be a 1 or a 0. I would like to rather show a block that is green if 1 and a block that is red if 0 Is that possible with the current grid? If so how can I achieve this? Below is an example of what I'd like to achieve (I've blocked out information that may be sensitive): Hoping anyone can help.  Thanks in advance. 

I managed to install thingworx foundation 8.5 on CentOS using the Red Hat installer. However when I try install the Full installer which includes both foundation and flow or run the flow installer after installing Foundation first, it fails.   The following message is displayed:     Installing ThingWorx Flow for PostgreSQL 0% ______________ 50% ______________ 100% ######################################## Warning: A problem occurred during installation that may cause an unsuccessful installation. flow Installation Failed Press [Enter] to continue: # ---------------------------------------------------------------------------- Setup has finished installing ThingWorx Flow for PostgreSQL on your computer. Error: There has been an error. ThingWorx Flow for PostgreSQL installation failed. Please check the logs.     However no files or logs are found in /opt/ThingWorxFlow-8.5.0. Has anyone else had success with CentOS and Flow?

How to include custom string under the values. Example:{|#each VALUES|"variable": CONSTANTSTRING,"|TAGNAME|_realvalue": |VALUE|,"|TAGNAME|_quality": |QUALITY|,"|TAGNAME|_timestamp": |TIMESTAMP|,|/each|}

I have a serial printer and can't use the network interface, and now I need to print out some pages from Thingworx, can you help me？

Trying to pull data from an AB Plc using Kepware without having a TAG in the Kepware Database.  Looking for a way to just pass-through the READ request.  I know the below code snippet works just fine, however, the tag "YourPLCTag" needs to be in Kepware DB.  I just want to access "YourPLCTag" without the tag being in Kepware. var serverUrl = new Uri("opc.tcp://localhost:4840");// Connect to the OPC serverusing (var client = new OpcClient(serverUrl)){client.Connect();// Read PLC valuevar nodeId = "ns=2;s=YourPLCTag"; // Replace with your PLC tagvar value = client.ReadNode(nodeId);// Do something with the value...client.Disconnect();}

Hi everybody, Assuming that I have a configuration of one machine in one channel.What is the optimal number of channels on KepServerEx? When should you think about turning on a second KepServerEx server?how to distribute overload on one KepwareEX? Is a Master/slave hierarchy recommended for several KepServers at the same time?Thank you for answers.  BR,Jan

Hi, Is it possible to rename the OPC server without altering it through the ProgID, such as by modifying registry settings?I am seeking this option because I have a program  that fails to recognize the redirected ProgID. Consequently, although the OPC Client can see the tags, the program cannot. The necessity for changing the ProgID arises due to a server migration; the tags are originally configured with KEPServerEnterprise version 5, and I am currently in the process of migrating to version 6. Thanks in advance

ThingWorx 9.3.4 Hello there, We experience some issues with sorting columns in the Grid widget. Our grid displays data correctly and, in certain rows, some cells intentionally contain no values. Because of the "undefined" values in the cells, the grid won't sort - e.g. date columns - or partly sort - e.g. number columns -. When we try to sort on a date column containing "undefined" values, the error given on the client side is the following: Columns with a number that also have some cells with "undefined" values start sorting some numbers, then shows an undefined value and the sorting restart with the following rows starting from a lowest value again. What we expect is that "undefined" values are part of the sorting, so asc starts with empty values and desc puts empty values at the end. Kind regards 

Hi Team,  Can we apply custom css in 9.4.3 version of Thingworx? As of, I know it's not allowing for apply custom css.Please let me know.  Thank you

I’m developing an app in Unity and need our users to be able to log in through it as they would on the ThingWorx login page (https://support.ptc.com/help/thingworx/platform/r9.5/en/#page/ThingWorx/Help/Composer/Security/Organizations/CreatingLoginPageFormsforOrganizations.html#).I’m having the same problem at the OP here: https://community.ptc.com/t5/ThingWorx-Developers/Login-Implementation-with-username-password-via-Things-Service/m-p/662474The value I get returned from the server is the HTML for the login page. I have tried setting the Accept header to "application/json", “text/plain”, and “text/csv” but to no avail. Unlike as described in the response by PEHOWE in the above link, I get the same HTML when testing in Postman.My code is essentially the same (but using UnityWebRequest.Post()) as the OP here: https://community.ptc.com/t5/ThingWorx-Developers/C-based-login-fails-with-401/m-p/505077Thanks in advance for any help.

Hello everyone. I am an Apps. engineer from South Korea. I would like to know how to connect OPCDA to InTouch through KepServer EX as an OPC server.   We would like to build a connection between our own PC to customer's own HMI (InTouch) to send some data from ours. Our software has OPCDA Client, so we would like to put KepServer EX into our PC to overcome OPCDA's COM/DCOM barrier. Once our data is collected in KepServer EX, we would like to send this information to InTouch, so the user can monitor the data through their system. Is it possible to build connection like the info. above through KepServer EX as an OPC server? If so, it would be helpful if you could provide us a guide line or manual.   Thank you.

I have 3 drop downs bind to the same service whose output is list of mashups in the project.When i try to change the value of drop down 1 then the value in the other 2 drop downs automatically change to the same value.  I need all the 3 drop downs to show values that user has selected.I don't understand how the 3 mashups are connected.Also is there a good way to default the previously selected values when the mashup is loaded.

Initially posted in this topic:   Hello @PG_CG ,   We are also facing this same issue now. Running TWX 9.3 with influxdb hosted in Azure instance.   I tried to execute the service you mentioned i.e "ConnectDataSource" but it did not work. Also tested the connection by running "isConnected" (result is false) and "TestConnectivity" (result is "no data").   What can be done here? pls someone suggest.. A restart of both the services is a try-out option ?   Pls someone suggest.   Thanks in advance

We have a SQL Server Analysis Services Need to fetch data from that server.We have connected with Power BI. How to replicate the same in Thingworx. Power BI Configuration: Datasource: SQL Server Analysis Services Server: powerbi://api.powerbi.com/v1.0/myorg/ptc_thingworx boards group Database: Thingworx Quality Data Authentication with Azure AD Is it possible to replicate the same?

I want to highlight the filtered result shown in a Filter using a ThingWorx grid. Kindly share me the implementation steps. Thank you.

Hi everyone,I am using Thingworx 8.5 version I have a data in grid coming from database through sql services now what I am thinking is suppose on grid data if user click on any row there should be a pop which should be opening the meta data related to that data like suppose we have student data in grid and column are like Name School, Address and each student have some meta data like ex: Ram when user hover over Ram it should be giving its meta meta data information   similary for each row having having meta data so can I do this in thingworx if yes then How  please give me a detailed overview if it is possible in thingworx  I am thinking of Child data Tree grid  advanced widget  but not sure how can I do that  If anyone have any please let me know   Best Regards,Lav.  

In my point, Thingworx HA Solution with PLC, Gateway does not Thingworx Application.I have a question about the Thingworx connection server HA Solution, How to configure it, Main PLC--Ethernet 2 Port IoT Gateway PC1- Active IoT Geteway PC2-Standby Thingworx Connection server 1 Vms -Primary Thingworx Connection server 1 Vms -Secondary Thingworx Application (Application, Analytics, Database) 3 Vms

Hello, everyone,I need some advice. My goal is to send telemetry from OSI PI to Thingworx. Browsing the internet I have read various solutions to answer my question. I wanted to ask you, the community, for a solution for data transmission, which is not using the Capula connector, and whether these proposed solutions have additional licensing costs.Thank you

While I try to install ThingWorx, I always get post-install error. I attached screenshots of that and install log. If you can help me, I'll be really grateful about it.

Hello all, As shown in below Image-1, for the boxes i used collection widget. in the normal desktop view, it is properly aligned with the arrows. But if i make it full screen or display it in bigger screens, it is becoming like shown in Image-2., the unwanted extra gap between arrow and collection widget is coming. can someone tell me how can i correct this issue, by using CSS can we correct this ?Note : Here all are responsive containers.   

Hi Community,   To give some context, I have created a workflow service in DEV environment in order to perform series of tasks that would send alerts. The workflow which was created is working fine as expected. However, when I tried to Import workflow in QA by exporting from the DEV environment, I am receiving following error in ThingWorx application log.   Error: ACCESS_REFUSED - Login was refused using authentication mechanism PLAIN. For details see the broker logfile   Can you please suggest how to resolved this issue?    Note: I am not facing any issue creating new Workflows  manually in QA. I am only facing issue with import.     

when I am trying to install thingworx,using installer it is by default taking c drive , and we want to install it in D drive , what should we change?

We are getting "SQL Query Failed" error from last couple of days.Error details- Execute Query Failed: java.sql.SQLException: Cannot get a connection, pool error Timeout waiting for idle object Currently, We have set max pool size to 200. Want to understand following things1. Can we set it to 300?2. What factor we should consider before increasing pool size?3. Does this will impact on my other application which also access the same DB? We are using ThingWorx 9.0 with SQL Server Thanks

I have a Mashup with several Containers and in one of these containers i have a collection with a varying amount of items. I don't want the collection to scroll, I want to expand or contract the container size to see all items of the collection, if the amount of items exceeds the height of the screen i want to be able to scroll down the whole page but not the collection widget itself. Is this somehow possible? It should be like a endless page.   Regards Tobi   SW-Version: 9.3.7-b1432