PTC Community Information Center

In January, we introduced on-demand translation to the community. Over the last few months, we have expanded this feature to more boards and discussion styles. It is now available on all forum, tips, and idea boards.   Today, we are pleased to announce the addition of search translation. Here's how it works:   Log in: Make sure you are logged in to your account. Select your language: On either the search page or the header search bar, select your preferred language.  Enter your search: Type your search query in your selected language. Translation process: Your search will be translated to English and then back to your selected language after the search is complete. The results will also be translated to your selected language. View results: Select one of the search results. The post or article will be translated to the language you selected as well. We hope you find this new feature useful and encourage you to try it out. Let us know what you think!

We want to help our users to ask questions in a way that makes it easy for other users to answer. In the words of one of the PTC Community champions. @Michael, here is how to ask a good Creo question that will improve your Community experience.    Please see here for more details.     (function() { var wrapper = document.getElementById('lia-vid-6370163325112w960h540r246'); var videoEl = wrapper ? wrapper.querySelector('video-js') : null; if (videoEl) { if (window.videojs) { window.videojs(videoEl).ready(function() { this.on('loadedmetadata', function() { this.el().querySelectorAll('.vjs-load-progress div[data-start]').forEach(function(bar) { bar.setAttribute('role', 'presentation'); bar.setAttribute('aria-hidden', 'true'); }); }); }); } }})();(view in My Videos)

We want to help our users to ask questions in a way that makes it easy for other users to answer. In the words of one of the PTC Community champions,  @pshashipreetham here is how to ask a good question on IoT based products to improve your Community experience.    Please see here for more details.     (view in My Videos)

We want to help our users to ask questions in a way that makes it easy for other users to answer. In the words of one of the PTC Community champions, @avillanueva, here is how to ask a good Windchill question that will improve your Community experience.    Please see here for more details.     (view in My Videos)  

We are aware of a bug which prevents attaching PRT files to community posts. We are waiting for a fix from the community platform vendor.   In the meantime, you can use a ZIP file to attach PRT files. We will post any updates here.

我们迫不及待向您介绍 PTC 社区按需翻译功能！这项新功能旨在促进多语言对话，为世界各地的用户带来更多价值。   使用案例：想象一位来自中国的用户用中文提问。另一位来自美国的用户可以将问题翻译成英文，并用英文进行回复。中国的用户可以阅读中文回复，并反过来用中文进行回复。循环往复，不断沟通。   使用方法：查看对话时有两个选项：翻译所有对话或翻译此消息，如下图所示：   此外，在查看某个板块时，您还可以选择翻译所有对话的标题:   作为开始，我们计划提供四种语言的翻译。您可以将任何语言翻译为韩语、简体中文、日语和英语。如果该初始计划取得成功，我们计划在未来进行扩展以囊括更多种语言。   欢迎尝试并与我们分享您的想法（使用您的母语！）。PTC Community Feedback - PTC Community

Would it be possible to add another header/filter underneath the group sub-heading? Sometimes posts are moved from one category to another and may get buried in the transition if they are 5+ days old.      

https://community.ptc.com/t5/3D-Part-Assembly-Design/Explode-Line-Issue/m-p/390043#M6732 THIS ACCEPTED SOLUTION IS JUST A LINK TO A POLL TO GET PTC TO PAY ATTENTION IT WAS NEARLY 10 YEARS AGO ADD A DROP DOWN FOR LABELS IF THEY HAVE TO BE SPECIFIC THIS WEBSITE BREEDS FRUSTRATION

The email asks if I would like to not receive emails from PTC Community to "click here" This website is representative of the help one would expect to receive Tired of trying to find the correct place to post this and I know the mods care more about looking like they are doing a good job over actually providing any sort of real solution.  That being said I expect it to be deleted.  Spent 45 minutes trying to find where to post and the frustration won, ptc won. They have received the payment and will not be taking any calls.  

PTC 커뮤니티를 위한 온디맨드 번역을 소개하게 되어 기쁩니다! 이 새로운 기능은 다국어 대화를 촉진하고 전 세계 사용자에게 더 많은 가치를 제공하는 것을 목표로 합니다.   아이디어: 한국의 사용자가 한국어로 질문을 한다고 상상해 보십시오. 미국의 다른 사용자는 이를 영어로 번역하고 영어로 답변을 작성할 수 있습니다. 한국어 사용자는 한국어로 답변을 읽고 한국어로 회신할 수 있습니다.   작동 방식: 대화를 볼 때 두 가지 옵션이 있습니다. 아래와 같이 전체 대화를 번역하거나 단일 메시지를 번역합니다.     또한, 게시판을 볼 때 모든 대화의 제목을 번역하는 옵션도 있습니다.     처음에는 4개 언어로 번역을 제공할 계획입니다. 모든 언어에서 한국어, 중국어 간체, 일본어 및 영어로 번역할 수 있습니다. 이 초기 서비스가 성공적이면, 향후 더 많은 언어를 확장하여 포함할 계획입니다.    온디맨드 번역 기능을 사용해 보시고 의견이 있으시면 한국어로 알려주십시오. PTC 커뮤니티 피드백 - PTC 커뮤니티

We are excited to introduce on-demand translation for the PTC Community! This new feature aims to facilitate multilingual conversations and bring more value to users around the world.   Here is the idea: imagine a user from Japan asks a question in Japanese. Another user from the United States can translate it into English and write a response in English. The Japanese user will be able to read the response in Japanese and, in turn, reply in Japanese, etc.    Here is how it works: when viewing a conversation, there are two options: translate the entire conversation or translate a single message, as shown below.     Additionally, when viewing a board, you have the option to translate the titles of all conversations.   Initially, we plan to offer translation to four languages. You can translate from any language to Korean, Simplified Chinese, Japanese, and English. If this initial offering proves successful, we plan to expand and include addi

We should have subscript / superscript text formatting buttons for Community posts that add <sub></sub> / <sup></sup> tags, respectively, to a selected piece of text. This would work similarly to existing shortcut buttons like Bold and Italics. It would probably be part of the extended toolbar.   This would be particularly useful on the Mathcad board.

In 2024, we updated our moderator line up.    Our newest moderator doing fantastic work is @Catalina   Catalina joins stellar teammates Vivek @vnamboodheri and Anurag @@anursingh    We appreciate that our moderator team is important to our overall community experience.  We would be lost without our moderators!   @vnamboodheri   Tenure at PTC:  11 Years Role:  Technical Support + Moderation Region:  North America and Asia Pacific   Fun Activities/Hobbies: I enjoy web series like Sci-fi and suspense thrillers. I love going on long drives (like 1 side 1250 kilometres on my Royal Enfield Classic bike to nearby places and trips from Pune, Maharashtra to my home at Cochin Kerala, India. @anursingh   Tenure at PTC:  6 Years Role:  Technical Support + Moderation Region:  North America and Asia Pacific   Fun Activities/Hobbies: My preferred Netflix viewing titles include comedies, thrillers,

Tags are tools for organizing and filtering community topics.  Tags are chosen by the author of a new topic from a predefined list. Each board has a list of tags created by the community team. For example, when you post a question on our Mathcad board, you can select a tag to indicate that the question is about installation. You should chose at least ONE tag. We recommend to apply only one tag, 2 or 3 maximum. Other users can use this tag when filtering posts. To summarize Tags:Can only be chosen by the author of the topic Come from a predefined list 

When entering a search on the forum, you can add various filters.   When you chose "author", there is a drop down arrow. Could you make the author of the search for the post (myself) automatically the first drop down for this category? Sometime when trying to help others, I remember either a comment I made on someone else's post or a question I posted some time ago.

Test of upload of zip file containing exe file (for Vivek N - Community Moderator)   Yesterday I met the problem in https://community.ptc.com/t5/System-Administration/Mapkey-entry-forced-matching-and-timeout-reading-entered-mapkeys/m-p/975915#M31394 discussion.   Hi @vnamboodheri  I dragged&dropped mapkey_show_and_run_2024-10-07.zip to below displayed area. Contents of mapkey_show_and_run_2024-10-07.zip I clicked Post button. Following error message was displayed. I removed attachment and clicked Post button again >>> Success.  

Hi PTC Community!   Over the last few months, the PTC Community Team has been working behind the scenes towards improving how we recognize your contributions to our community.   Starting Monday, the 4th of November we will be updating our ranking system for a better user experience related to your participation in the PTC Community. The new structure aims to reflect what we care most about: engagement. While we appreciate everyone signing up for the Community, visiting, and utilizing the community content that is shared, we are now placing more emphasis on those who contribute actively and accurately.   You will start noticing some shifts in ranking over the next few days while the system takes effect. These changes are designated to offer a boost and well-deserved recognition to those that help others with advice, workarounds, and alternate solutions. Even those that regularly spark great and fruitful conversations standout to both community members and the community ma

Received this text (removed the links)Domains in the links point to to domain ptcuser.growthzoneapp.com  is this a phishing attempt? or was this sent by PTC - didn't dare to click any of the links.  Here at PTC/USER have been busy implementing a new online PTC/USER Member Center, which is almost complete. With this move, we need you to activate your account on the new PTC/USER Member Center.To activate your account click here. You will need to create a password. Once the account has been created, you will be able to login!If the link isn't working, the website address can be accessed here.If you have any questions or need help creating your login, please contact us for assistance. Thank you,PTC/USERThis email was sent on behalf of PTC/USER located at . To unsubscribe click here. If you have questions or comments concerning this email contact PTC/USER .

We are rolling out a short promotional video to present the PTC Community and the Support Knowledge base. Enjoy!       

It looks like there is currently no method to like someone's comment in the product idea category.  Can we please have this back, or let me know how to do it?   E.g. under the following product idea, I cannot like / Kudo any of the comments to show that I agree without having to comment to each one. https://community.ptc.com/t5/Creo-Ideas/Improve-Relations-Editor/idi-p/457970  

When orchestrating a search within the Community and filtering by author is desired, would it be possible to make the individual searcher the first thing in the drop down unless you start typing in the keyword box? Frequently I am searching for something I have posted in the past and cannot remember what the solution was and I am trying to find the post that I had originally created.      

I started a new post in the PTC Community Feedback, but when I went to submit, it asked me to select a location. I expanded the PTC Community Information Center and there was able to pick PTC Community Feedback. Not sure why since I started there in the first place.      

I recently did a search on "Color ObJ". There were some good results, Not sure why some of the post are archived (unless it was from different forum structure and wasn't ported over to the new structure). But if it is archived, should there be a color change or other identifier that the post has been archived?   This post had been archived.   Thanks, Dale  

It looks like you are just responding with standard messages to threads that aren't marked as solved. This gives a very unprofessional impression, especially in this case where: • the question of the original poster is pretty clear as it was previously rated by you as 'well documented'.• the question is obviously not answered, and should actually be answered by a PTC employee, maybe a sales rep. Instead of that, you could have found a colleague, that can actually answer this question.   Success!Luc

Hello,I have used Creo and WCH ideas RSS but now seems to stop working. Am I correct?How to "subscribe" a list of new ideas only?Subscription of whole category gives me all posts/replies and I don't want them. If turn this off won't be notified for my own posts/replies so looks as not a proper solution to me.