System Administration

I am using Creo Parametric Release 9.0 and Datecode9.0.0.0Hi, So I went through and changed some of the screw/bolt names within the family table, though I made sure not to change the name of the generics or the heads of each sub family table. I've done this in the past and it worked fine. It also still recognizes all the new names and pulls in the correct bolts with the correct names upon startup. I am also able to open up the top level generic part and all lower level generic parts, as well as the renamed parts just fine.My issue is now that when I go to use the intelligent fastener tool it tells me that a model cannot be found. The way it names the model is very odd too, it seems the model has the same name as a file path, and the file path it gives never held the part in it anyway (the csff.prt file is not located in the "ifx_fastener_data" folder, it is located in the prolibrary folder, and I made sure of that on a differerent machine that had not yet updated their ifx prolibrary).

I am using Creo Parametric Release 6.0 and Datecode6.0.3.0Connector pinout table is not populating.Here are the errors that I faced'A3' does not exist in the database.Font arial.ttf.ndx can not be loaded.WARNING: Cabling assembly ASM0001 is not in drawing; report tables may be wrong. Shaded model will be displayedAxes will not be displayed.Datum points will not be displayed.Coordinate Systems will not be displayed.Datum planes will not be displayed.Axes will be displayed.Datum points will be displayed.Coordinate Systems will be displayed.Datum planes will be displayed.Axes will not be displayed.Datum points will not be displayed.Coordinate Systems will not be displayed.Datum planes will not be displayed.All tables have been updated.Select a region.&#23

I am using Creo Parametric Release 4.0 and Datecode M140Dear Creo community,I am having issues with the Creo Parametric Excel analysis feature not staying associated with the Excel spreadsheet. It will allow me to open the spreadsheet, associate cells with dimensions and parameters, and close the spreadsheet. However, when I reopen the excel analysis feature in my feature tree, all of the information about the spreadsheet and associated dimensions are gone. Why does the link between Creo and Excel get lost? How can I prevent this?Best regards,Gordy

I am trying to batch convert drw to pdf. I have set the pro_lang=English as suggested by some threads. I have created a config.pro with search paths pointing to the parts of which drawings are to be converted to pdf. However, when I run distributed batch it does not runs, instead it gets stucked at "Unsubmitted" stage. The status colors are all yellow. Even if I stop the process it does not stops, rather I have to force close. I have reconfigured the creo to use creo distributed batch. Tried even from ptcdbatch.bat file. But of no use. Please help me as I need to batch convert more than 300 drawings and would take ages to do that.

I am using Creo Parametric Release 9.0 and Datecode9.0.2.0The threads of a hole feature do not show in the drawing. This is not a cosmetic thread. The various threads will only be visible in section view. The face where a hole is located will appear to have a simple drilled hole with no thread.

I've just installed Creo 7 & everything went OK, the issue I have is when I attempt to create a new part or open an existing Creo 6 part I get a traceback error then it crashes.  My software supplier has said it's due to my hardware not being supported by PTC.  What spec of machine should I be looking at to get it to run or do I wait to see if it will be supported. It runs Creo 6 without any problems.

The company has just upgraded from Creo 4 to Creo 7.From std.out:....\text\config.sup, linenum 66: Keyword 'ENABLE_ABSOLUTE_ACCURACY' is not valid.Has option enable_absolute_accuracy been deprecated in Creo7?   

I have downloaded the latest Creo Schematics 7.0.0.0 F000 from PTC server. While doing our testing, I am getting below warning message about the license expires in 14 days. But our license coordinator mentioned that our license is valid till Dec 2023. May I know the reason for getting the warning during start up. Any fix need from user side or PTC side?      

I am using Creo Parametric Release 7.0 and Datecode7.0.10.0I am trying to simulate the effect of a lathe machining on a part with planarity errors.with my licence i decided to try to suse machaism design to simulate the rotation of a part, move another part as it is the tool of the lathe, then get the 3d curve from the mechanism as it is the "machining" result.problem is that that curve has very weird results depending on the settings on the "graphic visualization" on the Analysis definitoon windows.i don't understand why

I am using Creo Parametric Release 8.0 and Datecode8.0.7.0I cannot edit the size directly in sketch. Initially it worked, but after some time it stopped working. Now the only way I can edit the size in Sketch is by using the ribbon.Also, I have tried the fixed suggested by article CS352473 but with no luck.

If I change the local Administrator password on a Creo licensed server, will it affect my Creo license? Also, if there are any other influences, please let me know.・ Creo license server does not start- Creo does not start on the client sideSuch----------------------------------Translated the text from Japanese to English using google translate. By Community moderation team. Subject: ローカルAdministratorのパスワード変更についてBody: Creoのライセンスが入っているサーバーでローカルAdministratorのパスワードを変更したとき、Creoのライセンスに影響がありますか？ また、他にも影響があれば、教えていただく存じます。・Creoのライセンスサーバーが起動しない・クライアント側でCreoが起動しないなど----------------------------------        

I am using Creo Parametric Release 8.0 and Datecode8.0.5.0I am trying to connect to Windchill+ with Creo via JLink. Calling AuthenticateBrowser seems to have no effect. The login window always pops up, so the application cannot be run without user interaction. Is there another method in JLink to authenticate to Windchill+ than to Windchill on premis?

Hi, I would appreciate any help or advice with this problem I am having.   I am using Creo 3 and am having a problem when I try to insert a decal. I map the decal and then select the surface I want it on, the image appears, but with a sort of grey wash over ever decal I insert. Even transparency seems to be affected.   I have tried adding the config.pro option "enable_opengl_shader no" as was suggested in https://community.ptc.com/t5/3D-Part-Assembly-Design/Windchill-upgrade-to-Creo-decal-issue-duller-greyish-colors/td-p/97207#250266  for someone with the same problem in Creo 2, but it doesn't seem to have had any effect. Is there perhaps a different solution for Creo 3?   Thank you.

Creo Parametric does not start if the computer has a virtual machine platform and WSL2 installed. Has anyone experienced this and is there a solution?

Hello Guys, i have a problem with my screws and the intelligent fastener and i do not find a solution.i am using the student edition (9.0.0) of Creo with some downgrades which i cant understand (cant add Dowel Pins, its greyed out?). But thats not my main problem: My Problem is, after i created a .asm in a long shift, i opened it another day and all the screws i added are gone: "12x Model missing" it says.  I think the problem is, the name of the part in the tree has the length in it, the library in my ifx folder does not, so it wont "find" it ? i can add screws manually and they are perfectly built in again, but they are gone when i close and start Creo again.Washers are not the right size when i do it manually. With the Student Version, i cannot open the options of the intelligent fastener.when i try to convert the bib and just click yes (the parts are already in that path which is named as "new" there), it says it failed the convert. I tried to search for th

I just received an email that the fix for the cursor disappearing in family tables will be in Creo 9.0.5.0. Can someone help me find a link to the release dates since typing "Release Date" into the search bar for PTC.com does not come up with any helpful results? Thanks.

Hello, Can anyone help me on this? I'm running global license from a Host but no backup server, there are other option then TRIAD? If someone have other idea please let me know.  Running Creo parametric 7.      

I have created custom symbols and added them to the Symbol Palette (draw_symbol_palette.drw) and it works correctly. What I would like to do is add the same symbols to the palette that appears when you modify a dimension, for the Dimension Text symbols.  You have many symbols available and you can manually add the symbol to the dimension. Example: "@[xx@]" will give you 'xx' in a box. The reason to add it in this location is so that when a tolerance is added, the symbol will automatically move out to the correct location and for ease of use for the users.      

I am using Creo Parametric Release 7.0 and Datecode7.0.7.0How can I make the custom weld symbol that I need? I have an image of the symbol I need to create, but I don't know how to replicate it within Creo.Image of symbol:https://i.imgur.com/g0cREkW.pngA colleague created this symbol in SolidWorks. I need to put this symbol in my drawing in Creo.Thanks,

Creo parametric 4.0 m090 Not working through vpn but is working normally through the company networki contact our network administrator and said that everything is fine in our network.what i tried1- reinstall creo 2-changing the path to  IP / servername/ 3- some more methods i dont remember nothing works Hint : we are using Pulse vpn ,and creo works with 1 user laptop through vpn Thank you!     

I am using Creo Parametric Release 9.0 and Datecode9.0.4.0I have 3 groups in our company that use the same config.sup and config.pro.All use the same drawing formats. One group want to use dual dimensioning. I am not willing to give them different drawings with different .dtl files.Is there a way to create UDF or set a local config option that will allow them to use dual dimensioning without going thru all of the selections to set up dual dimensioning? i have the drawing .dtl file set up so that when they change to dual dimensioning, all other settings are ready to go.Just looking to shorten the 9-10 clicks per drawing to change to dual dimensioning.Here are the errors that I facedno errors

I am using Creo Parametric Release 4.0 and DatecodeM150In compatible design, the electronic side will name the compatible devices together (such as PK...RK...PRT, which should actually be two devices PK...PRT and RK...PRT), and import EMN into The device cannot be found after Creo. PTC Ronggong (Hui) said that modifying the configuration options in the config configuration file can solve this problem. Which configuration option should be modified?------------------------------------------- Translated text from Chinese to English using Google translate. By Community moderation team.Subject: 在config配置文件中修改配置选项可以解决此问题，请问是修改哪个配置选项Body: 兼容设计时，电子那边将兼容使用的器件连起来命名(例如PK...RK...PRT，实际应该是两个器件PK...PRT和RK...PRT)，将EMN导入到Creo后找不到这个器件，PTC荣工(辉)说在config配置文件中修改配置选项可以解决此问题，请问是修改哪个配置选项？-------------------------------------------

We are close to rolling out Creo 9 and I have opened up a bunch of tickets regarding the hatch patterns here are the highlights:   1. There is a bug in Creo 9 where cross hatching shows up as solid: You can change this by editing the values in the hatch_pattern_scale.cfg file which is located at \Common Files\text\crosshatch. However, if you make the scale large enough so that the hatch isn't solid then the preview becomes so large you can't differentiate between the hatches. It sounds like this is getting fixed in Creo 9.0.6 (SPR 14461770). You can manually adjust the scale in the hatch edit dialog box but I was trying to avoid making my users do this for every hatch.   2. The only way to remove all of the default hatch patterns if you aren't going to use them is to edit the .pat files in the load point (or overwrite them with a startup script). You can not remove ANSI31 as that is the default pattern in the model space. If you remove that one then hatch patt

Dear PTC, I have an inquire about the possibility of including the new CREO+ in the license package "University Plus Edition"; I have been a satisfied user of your software with the University Plus Edition, and I recently learned about the introduction of CREO+. The enhanced features and capabilities it offers align perfectly with the evolving needs in the academic field.  PTC has the idea to add CREO+ to the current license package 'University Plus Edition' for future works? Thanks for the time

I am using Creo Parametric Release 7.0 and Datecode7.0.4.0I need to replace the drawing format of sheet 2 of my drawing with Custom Size, 1x1 mm, format. Using JLink