System Administration

I am using a MacBook Pro with Windows 10 using Parallels and I am having issues opening Creo Parametric. I installed the student version and the installation process went fine except when it finished up installing it said that parametric "installed with issues". After I finished the installation I tried to run parametric both normally and run it as an administrator but nothing happens when I try to run it. 

I am using Creo Parametric Release 5.0 and Datecode5.0.2.0 Hello.In the console of my BitDefender antivirus, vulnerability messages have appeared for applications with different versions of-Apache Software Foundation log4j- Faster XML Jackson- XStream Project XStreamon most computers that have Creo installed. Java is no longer installed on these computers, so I don't know what I have to do to solve this problem. Can you help me, please? Greetings.   Translated with Google Translate on 25th August 2022 by Iuliana Lazar

When I run the CreO 3.0, there is a fault "Unable to recover from a kernel exception. The application must close" and "Error code 3: Would you like to visit http://www.nvidia.com/page/support.html for help?", please fix this problem,thanks!

I have an assembly that is configurable via Pro/Program (modified dimensions, substituted parts, etc. Lets call it "widget1.asm". It contains about 100 parts in total, and can be configured in virtually countless ways.Under this assembly are all of the possible parts, depending on the configuration.widget1_part_a.prt widget1_part_b.prt widget1_bolt.prt etc   Using a program parameter called "ignore_program", along with an "or" operator on all of the program statements, it's easy enough to get all of the parts assembled at once and and then perform a save-as in order to create a complete independently configurable copy, such as "widget2.asm", along with all of it's "widget2_xxx" parts.Here's my problem...I also have 117 drawing templates, which are obviously not all named "widget1.drw".  🙂  More like:widget1_config1.drwwidget1_config2.drwwidget1_no big hole.drw widget1_extra_toast.drw etc.So...  how do I get a new independent copy of the assembly, parts, and drawing

Creo launching issue with VPN

I am in the process of re-doing some of our mapkeys. It looks like in Creo 4 the mapkeys have gotten even more verbose than in Creo 3. Here is a thread on them in Creo 3: https://community.ptc.com/t5/System-Administration/Creo-3-Mapkeys/td-p/166770   Now they look like this: mapkey(continued) ~ Key `main_dlg_cur` `proe_win` 9 181 220 4259937 0 1421 922 1920 1200 \mapkey(continued) 8262369 `A`;\mapkey(continued) ~ Key `main_dlg_cur` `proe_win` 9 181 220 4325474 0 1421 922 1920 1200 \mapkey(continued) 8262369 `B`;\mapkey(continued) ~ Key `main_dlg_cur` `proe_win` 9 181 220 4391011 0 1421 922 1920 1200 \mapkey(continued) 8262369 `C`;\   Has anyone deciphered if all of those extra codes are required? I tried deleting all except for the last 7 digit one but that didn't work. Is there an easier way to enter / edit text in a mapkey?   If not then I will probably resort to text from file just to keep the length of the mapkeys down and readable.

Hello everybody, I have the task to figure out the floating licenses in my company. They already had a running license server with a single floating license key running. And Im trying to get that license on my computer.  I can ping the server and the server can ping my laptop, both computers are set to private network, and the server had created windows firewall exceptions for ptc_d and port 7788 by the official distributor call center. I then tried my co-workers laptop and he was able to activate the floating license on his PC. I then turned off all firewalls and windows defender virus detection on my laptop and it still says unreachable.  Ironically when i tried, my co-workers laptop is unable to ping or get pinged by the server which is weird.  Is there anything i am missing? As even official support could not figure this out and help me. 

I am using Creo Parametric Release 4.0 and DatecodeM060Is it possible to get download of Creo 4 M060, which is not available in download list now?

I have simple question... --- Does any of you have experience with printing from Creo Parametric to KONICA MINOLTA KIP 7580 MFP ? Specification available in https://kipnews.kip.com/_Public/KIP75Series/KIP75SeriesSpecs.pdf --- Description of my problem when printing via MS Printer Manager: during printing Creo Parametric returns error "C:\TEMP\my_pentable.pnt : Syntax error on line 13" ... even if the pen table is error free paper output is not correct ... line widths does not correspond with pen table Thanks in advance for any piece information concerning printing on KONICA MINOLTA devices.

Hi,I want to get the return values for creo 4,5,6,8. Can you please help how can I get it? Do I need to install each and every cad version and check return value? Or there is any other method.

We are preparing a script to upgrade to Creo Parameteric 4.0 M150. When we deploy the script successfully, the thumbnail does NOT pop up on the Windchill (11.0 M030) information page in the embedded browser of Creo, Intenet Explorer embedded. The thumbnail does pop up when we use a webbrowser. We script Creo Parametric, Creo View 7.0 Creo Agent and Creo Thumbnail Viewer.We had no issues with Creo P4 M110 (We need M150 in order to upgrade to WT12, after that we go to Creo 😎Where do we need to search?? 

I am using Creo Parametric - Release 4.0 (connected) Release 4.0 and DatecodeF000   客户重装电脑把所有许可文件弄了 先要弄新的许可舜宇光學科技（集團）有限公司 

Hello guys,  I just want to ask you if you know when will CREO 9.0 available for students ... when I login in into my account and try to download a new verison it only shows me previous versions, thx

I am using Creo Parametric Release 9.0 and Datecode9.0.1.0I am testing Windchill 12.1 with Creo 9.0. I had installed Creo 9.0.1 in one of the machine.I have License Creo 9.0 till Jan 2023.Please see the attachment for error.

I am using Creo Parametric Release 6.0 and Datecode6.0.4.0Microsoft .net errorUnable to install Creo 6.0.4.0 Due to Microsoft .net (4.7.2) errorWindows 7 Service pack Install

I am using Creo Parametric Release 6.0 and Datecode6.0.4.0unable to installl Creo 6.0.4.0 because of microsoft .net error (4.7.2)Windows 7 with service Pack 1 Installed

Creo ReleaseLink is new with Creo Parametric 8.0.6.0 and 9.0.1.0.  It allows models from later versions to be opened and used in previous versions.  I'm curious if anyone has tried it yet, and also how it behaves with Windchill.

Model CHECK in regenerate mode works perfectly fine when following option is clicked:  But when I try to use the stoplight (which is shown below) to regenerate model, the Model CHECK regenerate window does not pop up. Its also does not pop up when the Auto regenerate is triggered caused by a change from the feature tree. Even though the following message shows up "TESTPART regeneration completed successfully" Is there any way I can trigger Model CHECK in regenerate mode by "stoplight" option and "change in feature tree" option as well ? 

I am using Creo Parametric Release 8.0 and Datecode8.0.1.0Installed licenses' expiry dates do not match with our maintenance order dates. Date of our PO is 25th August 2021, while system is prompting for expiry date of 17th July.Here are the errors that I facedLicense will expire on july 17

Hi Folks,How do you check bundling for PTC products?As a background, we are using FNMEA to track PTC licenses and see lot of feature codes like 10114, 10120, 10124 etc appearing but we are not able to identify the license/ bundle they are a part of?

I have a specific question regarding Creo Platform Agent (CPA), as part of fault finding: When I start "Windchill Workgroup Manager" (WWM), on a normal PC in Task Manager I will see WWM, and under that CPA, permanently:But on my PC I do see this except every 2 seconds, CPA disappears for a moment then reappears, like if it is restarted:Also, based on this post, when no PTC software is running, I tried double clicking on creoagent.exe (which I found in C:\Program Files\Common Files\PTC\Creo\Agent). On a normal PC, CPA appears permanently in the Task Manager. But on my PC, it is started only for less than half a second.. Seems like a clue? I have tried uninstalling everything from PTC then installing only the WWM part (which I get through a script my employer handed me). After uninstalling I also tried deleting a lot of PTC leftovers on the disk and in the registry, but it is not easy to cover all of that. My question to you is if you have any tips in fixing

Hi Partners, I want to run Creo Parametric in Chenese traditional. (Creo Parametric version is 9.0.0.0) I have already try the following method and it doesn't work. 1. Set environment variable LANG or PRO_LANG to cht (for Traditional Chinese ).2. Run reconfigure.exe to add Chinese_translation, but I can't find this option in it. (show in attach picture)3. Open "Configuration Editor", and set these option to Yes (dialog_translation / help_translation / menu_translation / msg_translation). Is there any other method can suggest? or, should i open a support case?

Hi Everyone,   I'm in a situation where I work for an organization using ModelCheck. However, in my humble opinion, it's being used incorrectly. While I believe I have the credentials and experience to make this judgment call, I wanted feedback from the greater PTC Community so I thought I'd pose the question here and see what the responses are.   This particular organization has three prongs to their implementation of ModelCheck: Tight, restrictive settings. Different "codes" can be applied (via parameter) to each model as a way to ease restrictions. For example, a concept model has less restrictions than a model set for imminent release. However, in all cases the settings are very restrictive. ModelCheck runs at every save operation. It takes between 5 seconds and 3 minutes for Creo to return control to the user during a save. Users save less so they don't have to suffer the performance hit. If ModelCheck crashes the session of Creo, your work is lost. There is no alternat

I am using Creo Parametric Release N / A and DatecodeN / A You lose your license and you have to shut down the system Here are the errors that I facedThe license has been lost (save, close, recover) Translated with Google translate by Iuliana Nuta, 08 july 2022