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MK_101333661-Visitor
 ThingWorx Developers
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IA_1081622012-Amethyst
 ThingWorx Developers
issue with openstreet map

Hi,I managed to use openstreet map to show some locations of vehicles from infotable (attached) , as you can see i use get properties to be able to use the "automatically update values when new values are available" check box, but the result is really bad, first whenever the infotable data updated the whole map refresh like it shows me a white screen then it load the map and the location as i did refresh the whole page , i wanted to only move the points on the map, also it doesn't show all the locations, sometimes all of them shown, sometime some of them, sometimes none of them, i don't know how to debug it , maybe it shows the ones that has data change, i don't know what is going on honestly, if there is a better way to refresh the data in the map widget please explain it to me,form the infotable i use the LatitudeLongitude property of type "location"  hope someone can elaborate more on how to use openstreet map better, thank you

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Abhishek_Tirkey14-Alexandrite
 ThingWorx Developers
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WL_105213006-Contributor
 ThingWorx Developers
Subscription not firing. How does the Queue work?

Hi everyone,I'm encountering an issue with my subscription in ThingWorx. The subscription is supposed to trigger on a data change event for a property called temperature, but it's not firing as expected. I have already checked the configuration and the DataChange Type is set to "Value".Additionally, I'm curious about how the queue system works in ThingWorx. Is there a specific table in the database that handles the queue, or is it managed internally? I want to understand if there's any way to monitor or troubleshoot the queue more effectively.Here's a summary of the issue:Subscription Issue: The subscription for the temperature property data change event is not triggering.Queue System: How does ThingWorx manage the queue? Is it tied to a specific database table, or is it handled internally?Any insights or suggestions on how to resolve the subscription issue and better understand the queue system would be greatly appreciated!Thanks in advance for your help.

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mstarnaud
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Abhishek_Tirkey14-Alexandrite
 ThingWorx Developers
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Abhishek_Tirkey14-Alexandrite
 ThingWorx Developers
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IA_1081622012-Amethyst
 ThingWorx Developers
post request for service doesnt work

hello, i am trying to work with the thingworx api , i can do GET request to get properties values and it is fine but when i tried to test the POST request to run a service, it doesn't work , although the service itself works fine it has no inputs and it output the data in infotable (it has QueryPropertyHistory service in it, that returns the infotable)and i am testing the api locally with this links (i double checked the names)http://localhost/Thingworx/Things/Eastern.Security.Vehicle.5971/Services/TestQueryDatai am also using API key in postman header and it works fine when i do get property,her is the error i get in the post man  <!DOCTYPE html> <html> <head> <title>Unexpected Error</title> <script> function clickAndDisable(link) { link.onclick = function(event) { event.preventDefault(); } } </script> </head> <body> <div class="widget-panel widget-container widget-content" style="overflow: auto;">

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NP_101737331-Visitor
 ThingWorx Developers
Failed to validate the PostgreSQL connection. Please check the information you entered.

I am using ThingWorx Platform Release 8.5When attempting to install ThingWorx Platform 8.5.4 on a Red Hat Enterprise Linux Server release 7.9 (Maipo) EC2 instance in AWS, I am facing an issue with PostgreSQL validation. The database is running on AWS RDS with PostgreSQL version 15.7. Initially, I was unable to log in to the database manually from this EC2 instance due to SCRAM authentication being set by default. However, after updating to MD5, I am now able to log in to the database via the command line. Despite this, the installation is still failing.Here are the errors I encountered:The minimum system requirements for this ThingWorx installation are 4 CPU cores, 16 GB of memory, and 100 GB of disk space on Red Hat/CentOS 7.5 or later. This installer found [4] CPU core(s), [16] GB of memory, and [56] GB of disk space.There has been an error.Failed to validate the PostgreSQL connection. Please check the information you entered.

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MA873117416-Pearl
 ThingWorx Developers
Time difference in ThingWorx and Microsoft SQL server

Hello Community, I have connected my thingworx with MS SQL and now problem is when i send the data entry from vuforia studio to my thingworx. It saves the data entry in SQL server and thingworx both but the ISSUE is here that it stores it with time 2 hours less and in thingworx exact my local time which is right. Now the problem comes when i send the data query with date and time. I am unable to fetch the data untilll or unless i would send the right time on which the entry is saved in SQL server. Anyone knows that how can i fix it? I am using datetime datatype in thingworx. The problem is if i make an entry between 1:00pm till 2:00pm. For query i have to give that time in order to fetch the entry from SQL. even though this same entry has time in thingworx 3:00 till 4:00. so SQL is saving 2 hours less for time. how can i fix it? @Surya_Tiwari         

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DL_126991071-Visitor
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DangalSon1-Visitor
 ThingWorx Developers
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BG_95467164-Participant
 ThingWorx Developers
Error on Thingworx 9.5 Active-Active Setup. Platform down

I am using ThingWorx Platform Release 9.5 and DatecodeSP3Dear Team we have Thingworx cluster installed in active-active passion on Server. Both server were down. Below error found in Application Log.2024-12-25 18:16:39.598+0400 [L: ERROR] [O: c.t.s.ChangeWatcher] [I: ] [U: SuperUser] [S: ] [P: platform2] [T: pool-8-thread-1] ChangeWatcher failed to sync2024-12-25 18:16:39.598+0400 [L: ERROR] [O: c.t.s.ChangeWatcher] [I: ] [U: SuperUser] [S: ] [P: platform2] [T: pool-8-thread-1] Timeout. Cannot synchronize model during 120000 ms2024-12-25 18:16:39.598+0400 [L: ERROR] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [P: platform2] [T: pool-8-thread-1] Shutting down server..2024-12-25 18:16:39.696+0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [P: platform2] [T: pool-8-thread-1] >>>>>>> PLATFORM SHUTDOWN START <<<<<<<<<2024-12-25 18:16:39.181+0400 [L: INFO] [O: o.a.i.i.m.d.GridDiscoveryManager] [I: ] [U: ] [S: ] [P

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LY_103403189-Granite
 ThingWorx Developers
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JK_1074468213-Aquamarine
 ThingWorx Developers
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IA_1081622012-Amethyst
 ThingWorx Developers
how to use openstreet map

Hi,I am trying to use openstreet map as it is free unlike the google maps widget, but i dont know how , so i though to use the Html Text area widget  as i couldnt find another html widget, i put this html inside it : <!DOCTYPE html> <html lang="en"> <head> <meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <title>OpenStreetMap Example</title> <style> /* Ensure the page takes up full height and removes margin/padding */ html, body { height: 100%; margin: 0; padding: 0; overflow: hidden; /* Prevent scrollbars */ } /* Container for the map */ .map-container { width: 100%; height: 100%; /* Make the container fill the available height */ border: 2px solid #ccc; /* Add a small border around the map */ box-sizing: border-box; /* Ensure border is inside the container */ } /* Ensure the iframe fills the map container */ iframe { width: 100%; height: 100%; /* Use the full

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iguerra16-Pearl
 ThingWorx Developers
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Abhishek_Tirkey14-Alexandrite
 ThingWorx Developers
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AdamK_9313-Aquamarine
 ThingWorx Developers
Thingworx Keyboard Shortcut to invoke services/functions

Dear Community, I'd like to ask your help on one of our requirements. At the compony we are working at there are many user requirements that is related to Keyboard Shortcuts usage. Users would  like to use Keyboard Combination to perform some tasks or interact with mashup services/functions. For example, pressing F1 or CTRL+H on a specific mashup would open a 'Help' document for the user if mashup is active/loaded (considering master mashups also). (see  attached img) We are thinking about creating a custom extension widget, that would register an eventlistener for keyboard pressing, however it seems very complex not only to capture the keypressing, but also to fire a service/event binded to this widget. e.g.: Widget would have propertythat holds the "Key" value that the listener should watch,also that holds the "Modifier" (Ctrl) key that the listener should watch,A bindable Event Trigger to fire the  mashup services/eventsif there user pressing

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Aditya170216-Pearl
 ThingWorx Developers
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PP_1047771511-Garnet
 ThingWorx Developers
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IA_1081622012-Amethyst
 ThingWorx Developers
Data Change Type in log checkbox

Hi,   there is something that confuses me about the log checkbox and the Data Change Type,    i have a sensor that sends some parameters, lets say 5 values stored in 5 properties, lets say i have 10 readings received from the sensor, when i try to query these data from the database i get an infotable with more than 10 rows, i know that this thing related to the "fillOption" in the query either it is none or previous,   what i want to do is that: whenever there is any change in any of the 5 values, i want to see a new row in the database  and i want this to happen while i am selecting "None" under the "fillOption" in the query,the point is,  in another part of the project i query the data and calculate the averages, and with the current setup when i query the data i get some repeated values and thing like that, so, I want to know when to choose the Data Change Type inside a property to On or always, i didn't understand the description in the help

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steve23714-Alexandrite
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NF_111606144-Participant
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SF_100066003-Newcomer
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LeoChen8-Gravel
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