ThingWorx

I have a service which parses the CSV data which I am uploading and creates Thingworx entity (Thing) from it. Currently the issue I am facing I have to enter all the data in a single cell before uploading using ";"(semicolon) separater Is there any way I can upload a CSV which will have data in different columns  If I enter data in different columns (,) comma is getting appended automatically I did some research got below information :ThingWorx currently uses CSVParserFunctions.ReadCSVFile(), which only supports .csv, not .xlsx.Excel’s “CSV” exports vary by locale (using , or ;), so data works only with ;.Users must fill all values in one cell, separated by ;, before uploading.This process is confusing and not user-friendly. as mentioned above it is not user friendly to enter all data in a single cell with ; semicolon separated 

How can I check from JavaScript whether the content of an image property has a value or the default value 'image not available'?BRDimitri

Hi everyone, I’m facing a small issue with ThingWorx Git extension.   Let’s say I have exported a project and made a small change in one of the services (but haven’t committed it yet). Then I decide that I don’t want to keep this change and want to revert back to the previous commit version of the project.   Even though I use “Checkout Commit” and then import the entity again, the old version of the service doesn’t appear — the change is still there.   Everything works fine normally when I commit and push, but in this case (uncommitted local changes that I want to discard), it seems not to revert the entity properly. Right now, my only workaround is to commit the unwanted change with a dummy message, and then go back to the previous commit using Checkout Commit — but that’s not really ideal. Has anyone found a better way to completely revert to a previous commit and restore entities (like services) to their exact older state without committing the unwanted change first?

Hi Community,I'm working on a ThingWorx 9.6 system integrated with Windchill (using WindchillAuth). I'm trying to download file content from Windchill using the URL I get from an OData response, but I’m running into an issue. From the Windchill OData service, I receive a URL like this: https://<windchill-host>/Windchill/servlet/WindchillAuthGW/wt.fv.master.RedirectDownload/redirectDownload/20147_910-92%20CACAO%20MASSA%20PLANT.zip?u8&redirect=true&ContentHolder=wt.doc.WTDocument:3xxx462&HttpOperationItem=wt.content.ApplicationData:45xxxxx52&forceDownload=trueI want to download this file from Windchill into ThingWorx (or serve it in a Mashup).I'm using WindchillAuth in the Integration Connector, and other OData calls are working fine. When I try to download this file using the above URL (either through the connector or directly), it fails. same happens with 2dthumbnial also When I paste the same URL in a browser (while logged into Windchill from

Hi,   We are migrating from Postgres to InfluxDB for time-series data. Thingworx will stay on Postgres, but time-series data will be logged in InfluxDB.   We are trying to set up the InfluxDB on the Amazon Timestream. We are looking for some best practices for Influx on the Amazon Timestream and what its cons are in terms of the PTC best practices of Thingworx.   And does anyone know how many Measurements can be in a single bucket of Thingowrx? Thanks,

For the production environment, we create a deployment package and upload the extension to production. The objects that are part of the extension change, and some have been removed. However, I noticed that there are objects in production tied to old extensions that cannot be removed. I thought that excluding the object from the extension would remove it. How can I remove these old objects tied to extensions that are no longer present in the system?

Hi everyone, I’m using the ThingWorx Mail Extension and the service SendMessageWithNoReplyTo.Even though I set a No-Reply Address (e.g., donotreply@something.com), all outgoing emails are still being sent from the authenticated mail account instead of the no-reply address. It looks like the SMTP server always overwrites the “From” address with the login user.Has anyone found a way to make SendMessageWithNoReplyTo actually send from the No-Reply Address?Or is this behavior controlled entirely by the mail server (e.g., requiring “Send As” permission)? Thanks in advance for your help!

Hello all,I use Thingworx 9.3I have several grids in my mashup. I need to adjust the height of the rows (for example, 60 px) only for one grid.Below you can find CSS that I use, but it applies 60px for rows in all my grids.@supports (ptcs-style-unit: "PTCS-CORE-GRID") {[part~=row]{min-height: 60px !important;height: 60px !important;}}@supports (ptcs-style-unit: "PTCS-CORE-GRID") {[part~=body-cell] {min-height: 60px !important;height: 60px !important;}}@supports (ptcs-style-unit: "PTCS-CORE-GRID") {[part~=row]:hover [part=body-cell] {min-height: 60px !important;height: 60px !important;}} Also, I tried to specify specific grid (using grid id or custom class name), but it didn't work

i have created a mashup where i have list of things and if choose/select the perticular thing name from list it goes to next mashup using navigate functionality and that mashup must shows the properties related to that thing onlywhile navigating I have added parameter SelectedThing and binded selectedThing property to the GetProperty service to get the name of the thing and to ensure that I am binding the name to labelWidegt not getting the selected ThingName from list to next page’s Label

I created grid A in which selecting a row loads grid B. I enable the filter on both grids. When I search for a string that doesn't select any rows in both grids, I see the selected row in grid A, but nothing in grid B. Which grid property should I select to prevent the same row from being displayed as the filter solution in the grid where a row is selected? The selected row is not among the rows extracted by the filter.BRDimitri

HI all, I have confused on the behavior of unbound properties and their quality. I create a new property, and it comes back as UNKNOWN quality. Then I set the value to something other than 0 and it comes back as GOOD. What causes GOOD vs UNKNOWN exactly in an unbound property? Is there a way to have an unbound property always be GOOD quality?

Hello I am trying to move my Thingworx project from one server (test) to another (prod) by exporting then importing. However, there are many ways to do so and I am not sure which one should I do. Could someone please clarify the steps in transferring my project from TRN to PROD? All my services, mashups and datashapes are in one project.. However, some Things inherit from templates that are outside of my project. These templates have the same name on both servers. Thank you.  

Hi everyone, I’m running into an issue with ThingWorx FileRepositoryDownloader when trying to download files that contain a # character in their name. For example, I have a file in my repository called:   test#2.pdf     When I build the URL dynamically using encodeURIComponent, it looks like this:     https://<server>/Thingworx/FileRepositoryDownloader?download-repository=test.FileRepository&directRender=true&download-path=%2F1760338581178%2F1761219448752%2Ftest%232.pdf     However, the request always fails with:     HTTP 406 – Not Acceptable   and the response shows Content-Length: 0 from the ThingWorx Nginx server. If I rename the file (for example to test_2.pdf), the same request works perfectly. It seems that even though the filename is correctly encoded (%23), the FileRepositoryDownloader servlet doesn’t handle # correctly inside the download-path query string. Has anyone else encountered this before

Hello guys, we only have service principal authentication method, Azure IOT Hub is not supporting this authentication. am looking for an option to upload file to azure blob storage from thingworx by any extension. please suggest a way. thanks

Hi everyone,   I have a question regarding the Publish Solution process as extension in ThingWorx. Even for very small projects — for example, a project containing only 3 entities — the publishing process (as Extension) takes quite a long time before the download starts. I have also tested it by calling the “Publish Solution” REST API directly, but the result is the same — it takes noticeably long to generate the package.   We are currently using ThingWorx 9.3, and I was wondering: Is this expected behavior for this version? Has the performance improved in newer ThingWorx releases? Or is there maybe any configuration or optimization that could speed this up? This is just for my understanding — but any technical explanation about what happens during the publish process would be great. Thanks in advance!

In Mashup, We are having multiple collection widget. Customer want to drag and drop one tile from first collection to any other collection present in same mashup. How to achieve this. 

Hi, I need installator for ThingWorx 9.2.4 PostgreSQL

In the current ThingWorx (v10.0.0) SVG implementation, when attempting to dynamically override the coordinates of a element (x1, y1, x2, y2) via data-binding or the override mechanism, the changes are not visually applied to the SVG.Although the updated values reach the browser (confirmed via the network tab), the rendered SVG does not reflect these changes. Inspecting the DOM shows that the line element’s coordinate attributes remain unchanged. This indicates that the current runtime code does not correctly apply dynamic updates to coordinate attributes for elements, even though style and other override attributes are applied correctly. This needs to be fixed urgently . Please help

Hi developers, Firstly, I am using ThingWorx 9.4.6 version. How to implement below problem:Problem: I want to implement to change the inner value colour of the ThresholdIndicatorWidget according to OEE property value. meaning if OEE value is below 60 then inner value colour should be RED likewise OEE value below 80 -> Yellow and below and equal to 100 -> Green. I am attaching a screenshot of that widget in the name of ThresholdIndicatorWidget.png, PFA. In this image, 22 number value should be in RED colour. For inner indicator bar I have attached a new State Definition for this widget instead of its default state definition. I am attaching the image in the name of StateDefinition.png for your reference. Due to this state definition inner value colour is not changing accordingly. Please help me in this. Thanks in advance.    

Hi everyone ,    I’ve been working with user management in ThingWorx and came across a related use case to this post    https://community.ptc.com/t5/ThingWorx-Developers/How-to-Find-all-User-Groups-for-a-Given-User/m-p/1038382#M70705   about getting all user groups for a given user (using Users[principal].GetGroups()).   Now I want to do the reverse: Get all users that belong to a specific User Group? is it possible?    Thanks in advance for your insights!

Hi everyone,   I’m facing a strange issue related to automatic mashup refresh using the “Automatically update values when able” checkbox in combination with the ServiceInvokeCompleted event.   I have two mashups, and I’ve already implemented the known setup for real-time updates — using GetProperties with WebSocket subscription to property changes that the mashup is subscribed to. Everything works perfectly most of the time, and the mashup refreshes automatically when the source data changes.   However, once in a while (maybe once in a blue moon ), the mashup simply stops refreshing.For example, today it worked fine for hours, and then suddenly it didn’t refresh anymore — even though no configuration changes were made.   Has anyone else experienced this kind of intermittent issue with automatic refresh or WebSocket subscription in ThingWorx mashups? Any idea what could cause this — subscription loss, or something else? Thanks in advance for any hints or similar expe

Hi,    I am using a Collection widget, with the following styling:But for some selected cell or hover styling, colouring is not working or is not showing up.   Thingworx version: 9.4Thanks,

In TWX 9.6 the edit icon or link have padding and are too big. I can change this very easily in the console as shown below, but I cannot figure out how to do this in the CSS, or if there is another way. I am trying to do this... I couldn't find any documentation on styling the grid specifically. I found this link, but it is not included..https://support.ptc.com/help/thingworx/platform/r9.6/en/?_gl=1*7xyrcd*_gcl_au*MTQ1Nzk1OTMxMi4xNzQ0MDMxNzk1LjE1Mzg2MjI2OTYuMTc0NTUwOTk1NS4xNzQ1NTA5OTU2*_ga*MTM3NzIxMjUyOC4xNjU1NDAxNzYz*_ga_7NMP2MSYPM*MTc0NTUwOTk0MC4zMzkuMS4xNzQ1NTA5OTcyLjI4LjAuMA..#page/ThingWorx/Help/Mashup_Builder/Theming/ApplyingCustomCSSToWebComponents.html#

I would like to upgrade Tomcat version without upgrading Thingworx version, currently my Tomcat version is 9.0.88 and it is showing as outdated by IT Department Can we do anything my Thingworx version is 9.5.3 If I upgrade to Thingworx 10 I will get tomcat version 11 

Could you please tell me how to find User Groups for the logged-in User? because right now I am facing difficulties to find it. Could you help me in this?