Windchill

Hi. I'm trying to find out how to change the image at the top of the Windchill UI. I need to "rebrand" the header in Windchill to match my user community colors and images. I did this in our V9.1 environment, but haven't found out how to do this in V10.2 yet. Also, I would like to customize the colors used by the browser.Not the right shade of blue for our customers. Something like this:Anyone have an idea where I need to look?

Hello All   Recently I upgraded Thingworx from 8.1.3 to 8.4 and Thingworx Navigate from 1.6.1 to 1.9.1 following official PTC guides. During upgrade I did not see any errors or failures but now the Navigate Landing Page has serious rendering issues s you can see from the attached screenshot   There are no javascript errors and all static resources (CSS/JS etc...) are loaded correctly   Thank you   Davide

The customer opened this case with the description   The Hyperlink attribute is currently limited to 200 characters, but this is too short to contain links to Creo View annotations within Windchill itself.   Customer needs to increase the length to about 600 characters or come up with another means of linking fields/attributes in a WTPart subtype to specific Creo View annotations.   I suggested the following articles as possibilities here   CS155068 – How to extend the length of the WTPart's Name attribute https://www.ptc.com/en/support/article?n=CS155068   CS36423 – Is it possible to extend the column length of Modeled Attributes of type String https://www.ptc.com/en/support/article?n=CS36423   CS24652 – What is the maximum length of a global string attribute https://www.ptc.com/en/support/article?n=CS24652   CS213940 –  Is it possible to increase the column length of a modeled attribute to accept over 1333 characters https://www.ptc.com/en/su

In the Windchill GUI, on the structure tab (info page of a WTPart), I can define and reuse Filter for the configuration. See the following immage:I would like to export the part structure using one of the saved filter I created in Windchill.  My first approach is to try to find the instance of ConfigSpec, but I could not really find the way to go.Is the following a good starting point or should I look for "Filter" instead of ConfigSpec?: ConfigService.getConfigSpecFor(NavCriteriaContext(....))  Thanks,LM

Hello, I'm new to PTC Windchill and I want to extract different sorts of data from PTC Windchill to use it for Process Mining with a third-party software. Therefore I'd (preferably) need the data as .csv or .xlsx files. (However xml or something similar would also do it.) Firstly I want to extract transaction data of a product concerning a change process: For example: Creation date of a problem report Further transaction data depending on the change worklfow... Secondly I also want to extract meta-data of products and further master data.I've searched the documentation and the community and for my understanding there are a few different ways to receive this kind of data. However I've stumbled across some problems with theses ways. Furthermore I'm not sure what the best practice to do so would be: Reports Problem: How do I identify which tables (types) I have to use for the report and how are they related? SQL - Queries Same problem as with reports, which tables contain the infor

From the Folder Contents page, there is an action called "Export List to File", that allows me to save all the data into an excel file. I would like to know if there is a feature that allows me to automate this task, and schedule it to run at a certain time everyday. 

Greetings,I am looking for customer cases where either Enovia (Dassault) or Agile (Oracle) are being used as an alternative to Windchill, particularly CAD data management.We are evaluating consolidation of PDMs as we own all three. I am specifically looking for what to expect as far as pitfalls, workarounds, limitations, etc. as pertaining to the use of Creo Parametric, Schematic, View, Illustrate, etc.Any help will be greatly appreciated.

We have a process where one document is placed on a change process (sub-type of problem report) and the users would like the document (that they can enter a number on creation) and the process to share the same number. Other than just allowing the user rename/renumber, do you know of a way to have that document number populate the change object number?   Any ideas would be great. Thanks.

I followed the split pane example to have multiple JSPs displayed on one site. It works pretty well with JSPs that are located in /netmarkets/jsp but unfortunately the AJAX part doesn't work with views that I created for a Component-Builder.   The problem seems to be the URI to the view as it contains a "#". Thus the URI is cut off when being sent to the backend via AJAX.   Here is a code snippet which is pretty close to the split pane example. As can be seen the URI contains a "#". Is there any way to send the whole URI via Ajax?   if (contentPanel !== undefined) { contentPanel.clearCardContents(); var options = { asynchronous : false, method : 'get' }; var transport = requestHandler.doRequest("http://www.serverxyz.com/Windchill/app/#ptc1/comp/com.example.Test.jsp", options); var panel = new PTC.Panel({ id : 'test', renderTo : renderToDiv, html : transport.responseText }); }  

Dear Experts,   I would like to set our Creo4/WCH 11.0 system with multiple cache. I searched the earlier topics in this theme but there aren't clear exatly. In the psf file have to define the next if i understood well : ENV=PTC_WF_CACHE=D:\loca1\SPAPIK\C4_M70\ENV=PTC_WF_ROOT=D:\loca1\SPAPIK\C4_M70\ENV=PTC_WLD_ROOT=D:\loca1\SPAPIK\C4_M70\ENV=CREO_AGENT_HOME=D:\loca1\SPAPIK\C4_M70\ SPAPIK is an user.   I didn't find anything else in previous descriptions . Do i have to set anything else ? ( environmental variables ) We have an local active Creo2 and WCH10.2 system with multiple cache. It's work and we like it, but we have to move to a central system ( Creo4;WCH11.0). There are other server adress, other install configuration, etc. We bought node-locked licenses and we can open more Creo4 sessions, but we cannot use more WS with the different sessions in the absence of the correct settings.   I need a little help that what did i set wrong.   Thanks     &nbsp

HiI have an assembly file which is having only one part file as dependent. These both cad are not on windchill.Unfortunately , I have only assembly file on local disk without having its part file. What I need to do is to checkin assembly into windchill... But it is asking for missing part file. How to check-in assembly with missing link for assembly file.Any thought would be of great help.

The PLM area are growing to cover more and more of traditional ERP domains. With IoT and digital twins follows the needs to store the configuration of the physical product over time (As-Build and As-Maintained structure). In Windchill we can manage part configurations and part instances, but there is limitations aw the instance structure can be changed/maintained independently over time. What is PTC´s recommendation to meet  this need? What products or solution is covering the use case?Best regardsPer

Please, tell me how to add the table "Promotion Objects" from the page "Promotion Request" (screenshot 1.jpg) to the "Tasks" page (screenshot 2.jpg), so it turned out - screeshot 3.jpg ?

HiWe can create workspace on the context and work on objects that need to be checked in or checked out within the context.Now, if I have an assembly and its child part. Both of them need to be checked into different context. So, how to do this ?If I create workspace on part , it can check in on one context.Now, I want to check in assembly , I should create workspace on different context. But on this context's workspace; I don't have access to part of different context and without that , assembly is incomplete.Any thoughts would be of great help.

Hi Guys, Anybody knows how to fetch/get param value for CSRF_NONCE.  Example:        KEY:CSRF_NONCE                   VALUE: ? If you guys know means let me know.  

I have created a new Windchill instance (11.0 M030 CPS16) and created a new org admin user. When I go to do things, the OrgAdmin does not have rights to do so. I cannot see the Libraries or Products that wcadmin created. I cannot do a SaveAs to a profile at the org level. I just relogged as the Librarian and that account can see all 3 libraries.   What setting is missing in a new setup that allows the org admin (and other users) to do common tasks?  

Has anyone increased the number of WS frames and then had performance issues that could be tied to the increased number of Frames being saved/cached?   What is the max number of WS frames that you have set it to without noticing any problems?   Although the default currently is 40 (WC11), I have had mine set to 100 ever since we started using them (probably around WC 9.1).  I don't think any problems I have had are tied to it, but hard to be certain.  I want to change it for everyone.     I also read in an old thread that, unfortunately, it is not 40 frames per WS but 40 per user.  So even 100 seems low in that context.  The good news is that the help file says that only frames go toward that subtotal and not all events in the WS event manager.

Hello Windchill Friends,   This will be my last post as I am leaving the Wonderful World of Windchill for another career opportunity.  Since I got so many good info from this forum, as my final give back here's the latest gotcha that I discovered:   In short: I went to install the 11.0-M030-CPS16 Critical Patch set on the customer's Pro/Intralink 11.0 server.  Install failed at the update of the bundled Oracle DB server:   DEBUG 2019-08-30 09:59:11 - java.lang.RuntimeException: Upgrading Oracle Database 12.2.0.1 failed   Confirmed that the 11.0 Pro/Intralink build requires the database to be upgraded in advance, meaning that the only way to mitigate the CWE-502 issue for this install is to apply the temp "11.0-M030-CPS15_CPSXB1 jar patch".   Customer will need to upgrade the install to 11.1 or 11.2 from here, in order to be able to use the Oracle 12c.R2 release.   Thanks all!  Best of luck with your PTC products!      

I work At Continental and we have the following below (See pictures below) situation. When I open a Word document by (default I Open and download, asking for check-out), now I see that the resulting value showed in "word" is AA.6 but due to the fact that I just checked-out it should be AA.7 (this value inserted by windchill menu  ), I have no clear which can be the problem ? When i create document in wise (In autonumbering mode) is mandatory to load local file, but in this case I have later to check-out download, rename the file and upload again, and chek-in !? Also another task to see deeper is the procedure of "Save as" of Microsoft office documents !? The online resource are not enough precise and do not describe any best practice or example, can somebody share his experience or suggestion regarding this topic ???

Hi all,   does anyone has the "wtBackup" for Windchill 11.1 to share or knows where I only have an older Version and it does not work for this release. I know it is not officially supported by PTC.   Thanks Daniel    

Hi   I have a part file on local disk. I can open the same in Creo. Activate Wind chill Server within Creo and can check in the opened part (present into local disk) to windchill.   My query is how to do check in of part from local disk from windchill browser without opening Creo. Can I checkin part file from disk space to windchill if Creo is not installed on my machine?

We have set up our system to use security labels to control access to ITAR data. I would like to be able to search for data tagged to a specific ITAR agreement, however by default I cannot search for a security label. Has anybody found a way to use a security label as a criteria in a search?

I am not an expert in Apache configuration but I've been in the tool enough to know the basic plumbing.  We are looking to use a new LDAP proxy for two factor authentication. This proxy checks both AD and a DUO server when a user logs in. Both keys are provided by the users. What I am being told is that the Apache server is checking LDAP every time each URL or request is clicked. We are using basic authentication.     They had expected the webserver to only ask once on creation of the session for credentials but cache those and not check again.  I am 100% sure that Apache is hitting back to the LDAP proxy each url click.  This means when the pin code for 2FA expires after a few mins, the authentication fails and the user gets prompted for login.  This is not experience when using just AD authentication. Is there a setting that is not default with Windchill's Apache configuration that tells it to not contact AD again when it already received a thumbs u

Greetings Windchill PLM Community, I am looking for reference customers who have integrated Windchill PLM with ERP, CPQ, and CRM solutions.  We are considering best practices on how to connect these environments.   If you are integrating these solutions and have best practice knowledge or lessons learned, I would appreciate any information you can provide.   All comments welcome.   Thank you in advance, Cameron Swaner PLM Solution Architect

HI all,   I am  using Apply-Service webject to fetch alternates from part. Below is the code snippet.   <ie:webject name="Apply-Service" type="OBJ">    <ie:param name="INSTANCE"   data="${FORM[]instance[]}" default="windchill"/>    <ie:param name="SERVICE"   data="wt.part.WTPartHelper"/>    <ie:param name="METHOD"   data="getAlternatesWTPartMasters"/>    <ie:param name="STATIC"   data="false"/>    <ie:param name="GROUP_IN"   data="parts"/>    <ie:param name="ARG"   data="wt.part.WTPartMaster=masterReference" delim=";"/>    <ie:param name="GROUP_OUT"   data="alt"/></ie:webject>   For one particular part , the code executes till last line i.e. "<ie:param name="GROUP_OUT"   data="alt"/>" . After that the control is not coming ou