ALM

Enable a selection menu during export so the correct .docx layout can be applied based on the tracker type.Justification: This is required to automate standardized document generation for different V-cycle phases and ensure compliance with various reporting formats.

I have created an account for 30 days trial. I need to call APIs for testing one of the use case, but getting permission error from local. Could you please provide my account permission. { "message": "User [555] doesn't have Rest / Remote API - Access permission.", "resourceUri": "/" } 

Hi I'm started with the Codebeamer Advanced Congiguration in the PTC Demo environment.I'm running into the issue that the parameters template document is not available in both "the Demo environment" as the "Codebeamer Advanced Configuration training material"Has anybody idea where i am able to find the  document?

I have the need to require 3 signatures in order to approve an item reviewed in Review Hub. Each project only one System Owner and only one Technical Owner but multiple Software Quality engineers. There are roles defined in the project for those 3 types of users. I can specify those roles as reviewers in the Review Hub process and require 3 signatures but I need to ensure that the System Owner and Technical Owner both sign in addition to 1 Software Quality engineer.  However, I can have 3 Software Quality engineers sign the review and it can then be approved. Is there a way to enforce that a representative of each role signs?

How can we do rehosting in Codebeamer Applictaion ?

1. Inconsistent baseline selection behavior:When creating a new Working Set, users have the option to add trackers with a specific baseline.However, when updating an existing Working Set by adding new trackers, the option to select a baseline is not available.Providing the same baseline selection menu during updates would improve usability; otherwise, users must manually select a baseline for each tracker, which is time‑consuming.2. Baseline selection is lost when navigating back:After users select trackers with a specific baseline and move to the next step, a summary of the selections is displayed.If the user goes back to the previous step, the tool resets all baseline selections to HEAD.As a result, users must again manually reselect the required baseline for each tracker, causing unnecessary repetition and frustration.

In my Word export template, I want to remove the tables inside the “template_parameters” bookmark during the export from Codebeamer.However it seems I cannot get the syntax right. For other content controls it works just fine.There are two issues I currently have:The “removal of the rendering parameters” does not work. The max. image width/height during export of the mergefield for “item.description” does not work.I have been testing different syntaxes but could not make it.Unfortunately, I cannot access the Word template documents linked on the Wiki like this one:Rendering Parameters Would it be possible to post the relevant .docx templates here and/or give me the correct syntax?Thanks!  

Hello,How to establish sso connection between Thingworx and Codebeamer using the integration connector?Do we have documentation or articles to achieve this?Any leads will be appreciated, thank you. 

The Codebeamer Troubleshooter for FlexNet licensing will help guide you to the most common solutions for issues with setting up FlexNet licensing and adding new license files. This may include scenarios such as: Making key modifications in the new license file Setting up environment variables correctly Defining ports Finding and eliminating the cause of common warnings and errors Our knowledge experts are actively monitoring your feedback and continuing to enrich the content with more pictures and videos. Even if you’re not currently having a FlexNet licensing question, take a look and tell us what you think! We're constantly improving this tool based on your suggestions. 

I'm trying out the 30-day free trial of Codebeamer, but the administrator menu isn't showing up. I want to invite my colleague to evaluate it with me, but how can I do that? Is this not possible with the free trial version?

When a test run is paused after the first test step is Passed, the overall test run result is computed as Passed. The test case result is also propagated to Passed.This gives the wrong impression that the test and verification are complete and a success.Codebeamer 3.2 (cloud hosted)

Hello,Can we trigger Azure SCM synchronization on event rather than periodic cycle?events happening on Repository, like PR is Merged, PR is created only for such a operations we need to trigger the Sync. 

In the Test Case Manual tracker, Unable to move the folders from Classic project to e-Signature project encountering an error.Error:"No items were moved, because some ReqIF identifiers are already used on the default/branch tracker."&"java.lang.IllegalArgumentException: Attempt to update non head revision #1 of [10480398] /Comment-1696249646776(head #2)"According to the PTC team, this is a long-standing known limitation. Unfortunately, there is no workaround, as the system is functioning as designed.If the target tracker already has same reqif ID, then it will refuse move operation.From the user’s perspective, moving these items to an empty location should not cause any conflicts. Additionally, the majority of other items from the same location were transferred without any issues. Therefore, it is unclear why these identifier conflicts are occurring, and the user strongly wishes to have this functionality available.

Hi all,I'm looking for REST APIs that allow me to interact with Document tab in a project in order to create / modify the directories and upload / download / delete individual files in various directories. I could find V1 API but looking at swagger - couldn't find any V3 APIs. Could someone help me if these operations are supported in V3 APIs or not and if yes, what APIs expose that functionality? Thanks 

Source - CB 2.0.0.7 MySQL 8.0Target CB 2.0.0.7 PGSQL 16.2   Source Server - Choose any user on the Source machine and set the profile picture. (user must be local user not AD/SSO)Migrate Database - DOCKER DB TOOL 2.0Target Server- when the Admin user clicks on a specific user, getting error.Error :    026-02-19 12:46:56,183 ERROR support.largeobject.PostgresLargeObjectSupport - fetchLargeObject() failed [catalina-exec-31] [220] {Req#=64, Sess#=249..621, serverId=server}java.sql.SQLException: Not a wrapper of org.postgresql.PGConnectionat org.apache.tomcat.jdbc.pool.ProxyConnection.unwrap(ProxyConnection.java:87) ~[tomcat-jdbc.jar:?]at org.apache.tomcat.jdbc.pool.ProxyConnection.invoke(ProxyConnection.java:124) ~[tomcat-jdbc.jar:?]at org.apache.tomcat.jdbc.pool.JdbcInterceptor.invoke(JdbcInterceptor.java:107) ~[tomcat-jdbc.jar:?]  

I have already submitted the request by following the instructions provided in a previous community thread, but unfortunately PTC Korea has been unable to assist me with this matter. I would greatly appreciate direct support from the appropriate team or representative. Thank you.

I'm using Codebeamer  trial version to check API behaviors. Can you grant me REST  API access?

Hello,I'm using the Codebeamer trial (trial.codebeamer.com).Please enable REST/Remote API Access permission for my account.Username: jipark53, User ID:40Thank you for your assistance.Best regards,

I signed up for trial subscription, and I want to use REST API. Please grant me access for it

When attempting to export using the “Convert to PDF” function with a custom template, the generated PDF contains no data. According to the PTC team, this is a long-standing known limitation, and there are currently no plans to change this behavior. They confirmed that when exporting to Word without selecting “Convert to PDF,” the Table of Contents appears correctly. However, when the “Convert to PDF” option is used, the PDF export does not include the Table of Contents due to this limitation. For reference, please see the explanation in the PTC Help Center:(User-provided link) https://support.ptc.com/help/codebeamer/r3.1/en/index.html#page/codebeamer/user_guide/7110771.html From the user’s perspective, the “Convert to PDF” function worked as expected before the recent update, and the user strongly wishes to have this functionality restored.

Hi all,I’m working on a Word export report in Codebeamer 3.2 where I want to list Requirements together with their linked Test Cases.The requirement from the report user is that the Test Cases associated with each Requirement must appear in the same sequence/order as in the Test Case tracker outline (i.e. respecting the tracker’s hierarchy/ordering).However, this order is not respected in the join when I export to Word. The joined Test Cases appear in a different sequence(issue ID desc) and I haven’t found a way to enforce the tracker outline order.What I have tried so far:Custom field for sequence numberI created a custom field on the Test Case tracker intended to store the sequence/index from the tracker outline and then use that field for sorting.The problem is that this would require a custom API/script to populate and maintain the sequence values, since a computed field does not seem to have access to the item’s position in the tracker outline.Including the outline in the second q

I found this previous post on this topic: Solved: Re: Delete choice field options permanently in cod... - PTC Community I understand this is by design but the functionality is frustrating for a couple of reasons: 1. Deleted choices become obsolete but still appear as an option in filtering, confusing users.2. Choice field options are automatically created on import so if the original import is not perfectly formatted, new choice field options are now locked into the tracker permanently. If there's no way to allow us to permanently delete these choices (without deleting and re-creating the field), there should be additional work arounds to at least hide these options from users and permanently lock the field down to avoid accidental creation of new choices upon imports.

Hi,I would like to create a secure connection between Codebeamer and Postgresql 17.6.I think i have just to change : "JDBC_ConnectionURL" : "jdbc:postgresql://localhost:5432/codebeamer",     in Application Configuration. Can someone help me about that? How this url will change?Thank you!Stefano

Does any body knows, how can we migrate data from Atlassian Confluence to Codebeamer 3.0 version

Dear Support!We are using Codebeamer 2.0.0.0We would like to retrieve all the items of a specific tracker that are associated with a specific baseline using Rest API.Is this possible?Can you provide a "URL-template" for this? Thank you in advance!