Augmented Reality

Hi folks.I'm creating an augmented reality experience for Hololens 2, but some components are getting broken, here are two images for exemplification. An image of a 3D panel with a button and an image of a 3D video. The buttons are also not displaying the text I have entered.Has anyone had this same problem?? Or can anyone help me on how to prevent these component breaks from happening.

Hello, how can I show live data of a machine-linked AR experience just using MQTT protocol without Thingworx integration?

Hi Community, We have a use case using Vuforia Studio in which we need to place a digital model onto a truck, to see if it fits. After the user walks away from the thingmark, there is a noticeable hop, when the user returns to the thingmark and the camera picks it up. This is not precise enough for our use case. we need to place the AR model of the tipping container (marked in red) (approx. 4-5m long) onto a new truck to see where to mount the side panels, tool boxes etc. What is the best and proven way to place it with precision through a thingmark?  We are using a Ipad Pro with lidar, the persist map and extended tracking options of the 3D container don't seem to improve the tracking. Best wishes, Alex

Hi, I got some issue that's why I am not able install "creo". I needed "creo installation" for working on quadcopter project. As mentioned in guide, I needed to install this for quadcopter project. In that project, I want to update attribute that's why I needed "creo". So, without "creo installation", is there any option to do this? If anyone knows please help me. Thank you. 

Hi folks--   I have an E57 point cloud scan from a customer, and I'm trying to make an area target from it. I run it through the Area Target Generator app, which reports success and no warnings/errors, and it generates a bunch of files in the target folder.   Unfortunately, I am running into the issue described here: https://community.ptc.com/t5/Vuforia-Studio/Matterport-Integration-with-ATG/m-p/792640. Specifically, it doesn't generate the file *_authoring.glb, and Vuforia Studio won't use the target without that file.What I've tried: The solution in that article, trying to extract it from the 3dt file. I've opened it as a zip file, and see many "cube_*" and "point_*" files inside, and a couple of JSON files, but no GLB file Updated the Area Target Generator app to the latest version. No improvement I tried opening some of the other area target files as ZIP archives to see if it's lurking somewhere else, but didn't find the authoring GLB file The scan is quite large (

Hello. I created an Area Target with Vuforia Studio.How to implement a Danger Zone within an Area Target as in the PTC video?  video link : https://www.youtube.com/watch?v=Fwikx1TOidE Best Regards.

I setted up the thingworx and experience service locally, everything works fine but when i want to see the experiencre through vuforia view it doesnt work. i made a docs to show all the config and situations. Experience Service - Windows - Documentos de Google Please @RolandRaytchev help Also i attached android txt log file Thanks

Hello @RolandRaytchev,I have an infotable property in ThingWorx and I would like to bind it to the time series chart widget in Vuforia Studio. The data shape of the infotable has 2 fields of type number.In Vuforia studio I select the infotable from External Data and drag&drop it on the Timeseries widget(and select the Data to bind). However after the binding I am not able to select the X and Y axes and also the chart is not shown when I do the preview( although the visible checkbox is checked). Could you please help me with this binding.Thank you in advance. 

Hi all,   Is it possible to collaborate and view AR experience with multiple user ?   /VR

Hello there, i had an error at the Picture Widget and could locate it at the file named twxPictureService.js.There is a missing bracket that's it. I hope the picture is enough for PTC to localize it. 

(Hololens2 and Vuforia Studio 9,4.0.5555): I follow example "Blue Pump" according standard description as https://support.ptc.com/help/vuforia/studio/en/#page/Studio_Help_Center%2FBeginnerEyewear.html%23 I did it many times before, on Hololens under Stydio 8 , 2018. Now try to repeat it on the new configuration as an approval of functionality (Voice control and voice gesture  support from HoloLens) but I cannot find voice control fields ("Voice Alias", "Voice Response", "Voice Help"...) in the APPLICATION EVENTS section for any of gesture event, for example, "doubletap" (as described in  13.step of https://support.ptc.com/help/vuforia/studio/en/#page/Studio_Help_Center%2FBeginnerEyewear.html%23     Question: why I cannot see "Voice Alias" field in my Vuforia Studio 9,4.0.5555?

Hi, I want to share a possible problem in my AR experiences. When there is a heavy data iteration (eg for loop through JSON metadata) while running the experience, the FPS goes very low.How can I solve it?

Vuforia Studio New Page Size property for the 3D Document widget allows you to select automatic sizing based on common paper sizes Improvements to tooltips throughout the user interface to provide more details information Bug fixes Issues with occurrence path definitions have been resolved Model training processing issues for Advanced Model training have been resolved Sequence hiding issues in Preview mode have been resolved; the model is now properly hidden when configured correctly Issues with property values not being loaded to Vuforia Studio when the Experience Service is run as HTTP have been resolved Vuforia View Vuforia View is no longer supported on HoloLens (1st gen) devices. Support for HoloLens 2 devices will continue uninterrupted Bug Fixes HoloLens 2 Auto-focus issue resolved Issues with Creo Illustrate animations have been resolved Navigation issues and possible process problems when switching views have been resolved Guide views now appear correctly in new exper

I created a Vuforia Studio project with couple of widgets(text area). I bind them to ThingWorx tags.When I do a preview I can see the data updating on the text areas. But when I Publish and Share it and then scan the QR code from the Vuforia view in my smartphone, the data on the text areas do not show up. Could you please help me understand what is the issue and how can we solve it.

Hi, I found https://github.com/steveghee/OCTO_Studio_extensions and successfully added it to studio. I'm really interested in navigator or zones of interest but I can't figure out how they work. I try to set the value from javascript but the screen in preview is blank.  I would like to ask if someone can provide me working example/project of this extensions.

Hello, due to CORS policy restrictions I would like to change where vuforia studio is executed in the browser from "localhost:3000" to "user.companydomain.local:3000".how to do that?

Hola.Tengo una Licencia Plan Básico con 1000 "recos" por mes. La utilizo para un catalogo con 16 VuMarks.Mi duda es la siguiente:- ¿Los reconocimientos se contabilizan uno a uno en la barra de uso de la aplicación?.- ¿Porqué nuestro contados aparece al 0% de uso si al menos en un mismo mes hemos utilizado la aplicación más de 100 veces?.Gracias.

Vuforia Studio starts up but stays at "Server is starting..." and cannot access "Login".------------------------------------------------------------------------------------------ Translated below Spanish description to english: - Vuforia Studio se arranca pero se queda en "El servidor se está iniciando..." y no se puede acceder a "RegistrTranslated by vnamboodheri.

Hi, I use parameters from Thingworx to update the position of a model. Unfortunately, the update rate is rather low, so the "animation" is not smooth. Instead, the object jumps from the old position the new one. In the past, using different tools, I fixed this by calculating the distance/frame and then applying it every frame. I know that then there is a lag (since I have to way until the position is updated to calculate the distance/frame) but that's OK, it is not super time critical.  So is there a way to get the refresh rate of the renderer and is there a function executed every frame? BestHornhaut

I am creating assembly instructions for our employees. I want to draw attention to a certain side or area of the model, regardless of where they are viewing the part. A leader line would work. I added insets in creo, but they did not transfer over into studio.

Hello Community,I am creating 3d-guided-service-instruction 301. As In PTC guide mentioned here, in Add attributes bulk section they create listprice attribute. (Step 5-f) Here, I attach file and link please check this: https://support.ptc.com/help/vuforia/studio/en/#page/Studio_Help_Center%2Fmetadata%2FMetadata_301_Add_Attributes.html%23   Next, In Setup the project section as they mentioned, for updating quadcopter.pvz file need to add listprice new model attribute which was created in add attribute bulk section. ( In step 5 ) Here, I attach file and link please check this: https://support.ptc.com/help/vuforia/studio/en/#page/Studio_Help_Center%2Fmetadata%2FMetadata_301_Set_Up_Project.html%23 For, creating attributes bulk section I don't have Creo Illustrate. So, should I need to download  this creo Illustrate?  Without using Creo Illustrate, is it possible to go forward? Please suggest me.  @pshashipreetham  

Hi, I have created 3 animations in 3 different figures in Creo which is not working in Hololense. I have used below java script to call the animation.  // $scope, $element, $attrs, $injector, $sce, $timeout, $http, $ionicPopup, and $ionicPopover services are available $scope.setWidgetProp('model-1', 'currentStep', 'stepnr'); $scope.playStep = function (stepnr) { switch (stepnr) { case 1: { $scope.view.wdg['3DImage-1'].visible=false; $scope.view.wdg['3DImage-2'].visible=true; $scope.view.wdg['3DImage-3'].visible=true; } break; case 2: { $scope.view.wdg['3DImage-1'].visible=false; $scope.view.wdg['3DImage-2'].visible=false; $scope.view.wdg['3DImage-3'].visible=false; $scope.view.wdg['3DImage-4'].visible=true; $scope.view.wdg['3DImage-5'].visible=false; } break; case 3: { $scope.view.wdg['3DImage-1'].visible=false; $scope.view.wdg['3DImage-2'].visible=false; $scope.view.wdg['3DImage-3'].visible=false; $scope.view.wdg['3DImage-4'].visible=false; $scope.view.wdg['3DImage-6

I tried to load experience on Vuforia View app.But I cannot load experience with some error log. I attached Vuforia View log.Is there anyone to know why Vufora View cannot load experience?

Hello, I want to dynamically fill a list widget with some results from js code elaborations but I can't find how to properly set up the list (JSON?) and bind the app params to the list attributes. Is there some useful documentation on this widget? Thank you!

I have created 3 animations in 3 different figures in Creo which is not working in Hololense. I have used below java script to call the animation.   // $scope, $element, $attrs, $injector, $sce, $timeout, $http, $ionicPopup, and $ionicPopover services are available $scope.setWidgetProp('model-1', 'currentStep', 'stepnr'); $scope.playStep = function (stepnr) { switch (stepnr) { case 1: { $scope.view.wdg['3DImage-1'].visible=false; $scope.view.wdg['3DImage-2'].visible=true; $scope.view.wdg['3DImage-3'].visible=true; } break; case 2: { $scope.view.wdg['3DImage-1'].visible=false; $scope.view.wdg['3DImage-2'].visible=false; $scope.view.wdg['3DImage-3'].visible=false; $scope.view.wdg['3DImage-4'].visible=true; $scope.view.wdg['3DImage-5'].visible=false; } break; case 3: { $scope.view.wdg['3DImage-1'].visible=false; $scope.view.wdg['3DImage-2'].visible=false; $scope.view.wdg['3DImage-3'].visible=false; $scope.view.wdg['3DImage-4'].visible=false; $scope.view.wdg['3DImage-6'].