Augmented Reality

When I try to create a side menu (or display any images or items at the edge of the screen) it displays correctly on ipad but on iphones with a notch it has a ~5% gap on both right and left sides when in horizontal mode. Is there any way to put content in that safe area? Manually moving the position to -5% just cuts off of the image.  

Hi 、Ａｌｌ  thank you for your hard work.I want to know how to implement the next.● Widgets that you want to realizePress the button to create an expanded widget that moves the model with the set axis and the amount of movement.When the expansion widget is drag and dropped by dragging and droppingWhen you press the button, the binding model moves. ● Points that have not been realized1:Placing the button to create a widget and set up an event to be pressed.The button is not displayed at the time of the preview2: I can't bind an extended widget to the model widget I want to move3: Event processing (set axis, moving amount) when the placed button is pressed.I want to process the event without writing a function in the home.js, but it is not done ● Request1: How to display an expansion widget at the time of preview2: How to bind to model widgets by dragging & drop3: How to embed a function in a widget instead of describing the function in the home.js(How to call a func

Is there a File Size Limit for Video uploaded to Vuforia Editor? 

Hi,I want to use area target but couldn't contact with any sales representative? Can any one help me? i want to know about the annual pricing plan of vuforia engine premium.  

Table [PersistenceProviderPackageConfigs] does not exist  

Hi Community,I am looking for a solution/ best practice on how I should solve the issue of tracking an enormous object. The object that I would like to track is over 40 meters. Is it even possible with Vuforia? (I would like to use Unity 3d with Vuforia, on an iPad Pro)Best wishes,Marton  

PTC doesn't officially support Okta integration for Thing Worx Server, Experience Service, Vuforia Studio and Vuforia View. As Okta is the only authentication method for the applications hosted in our organization, we need a valid documentation from PTC on how to configure it for Okta as the documentation you have for PingFederate. 

This issue has been resolved as of Chrome build 110.0.5481.100 and Microsoft Edge build 110.0.1587.49   We are aware of an issue with 3D models not displaying as expected within the Studio canvas when using Chrome build 109.0.5414.75 or Microsoft Edge build 109.0.1518.49.     This issue has been reported to Google. We will update this post when new information is available. 

I am trying to use tml3dRenderer.addPVS to add the model dynamically in the vuforia studio. tml3dRenderer.addPVS('tracker1', name, 'app/resources/Uploaded/<model>.pvz', undefined, undefined, () => { tml3dRenderer.setTranslation(name,pos.x,pos.y,pos.z); tml3dRenderer.setRotation (name,rot.x,rot.y,rot.z);})I have information about the NX model position (x,y,z) and orientation(rx,ry,rz) respectively in the csv file.I think the Up vector in Vuforia studio (Y-axis) and NX (Z-axis) are different. Because of that, the coordinates as well as orientation transformation should be taken into consideration from NX CAD to Vuforia studio. How to achieve this transformation in Vuforia studio? I will appreciate your help . Thank you in advance.      

Hi.   because of security issues, my network environment is devided by internal network and (for) external network. (using internal network, i can't access any internet service, ex-google, playstore, etc...) i use "vuforia studio" under internal network service. so i can't get that's apk file through google playstore. where can i get the apk file through your homepage? If that's unavailable, can you share the .apk file via my e-mail?   Thanks.    

I need to know if Vuforia Chalk Premium has the following characteristics: -Share documents, in a session on life.-Remote assistant with digital work instructions.-Messages Text-New kinds of annotations, for example, rows or circles. Best regards, sincerely. Alejandro Diaz

Hi All, Hope if you can share with me if you have encounter the following, and how did you go about resolving:I am using : ExperienceService version is 9.9.0-f620013 When i publish a hololens (3D wear) project,  i encounter the following:1. I am able to publish.2. when i connect the hololens with the ExperienceService, i am not able to load the project in the vuforia view.3. The following error can be see in the log:(node:14848) UnhandledPromiseRejectionWarning: TypeError: Cannot read property 'selectWithParams' of undefinedat Object.exports.getExistingRecordForAnExperience (C:\ptc\studio-es\services\advancedmtg\trainingDatabaseService.js:83:22)at Object.cancelObsoleteHMTGJob (C:\ptc\studio-es\services\advancedmtg\hmtgHelperModule.js:508:51)at getFileInfos (C:\ptc\studio-es\routes\handlers\target-generation\eventHandler.js:87:16)at C:\ptc\studio-es\routes\handlers\target-generation\eventHandler.js:64:24at _fulfilled (C:\ptc\studio-es\node_modules\q\q.js:854:54)at C:

Vuforia Editor Updates and Improvements to TASKS Page The following updates and improvements have been made to the TASKS page: Approved, Cancelled, Rejected, and Pending candidates are now displayed The following filters are now available for the TASKS table: Filter By Status Filter By Role The USERNAME column now displays the name of the user that created the approval workflow with Submitter next to their name The TIME STAMP column displays: The time and date that the approval workflow was created if the row is for a Submitter The time and date that an assigned approver completed their task The TASKS table is now sorted by TIME STAMP Updates and Improvements to Step Check (Beta) The following updates and improvements have been made to the Step Check functionality: Blurry images captured during training are now automatically discarded before uploading to Vuforia Editor The Step Check Settings section has been moved from the PUBLISH tab to the STEP CHECK tab Improved us

Hi, all I want to refer the widget property value in multiple view.+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++$scope.test = function(){$scope.app.view['Home'].wdg['label-1']['text'] = "test";} I coded like upper to set the property in other view.but I got the error log like below.+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++Error evaluating button-1 click JS: test();TypeError: Cannot read properties of undefined (reading 'wdg')+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ why I am not able to set the property value in other view?   

I have an urgent requirement of the same!   Can you please share any sample project which defines the second method you mentioned in this post i.e "User Euler calculate to transform the axis. In this case you will have a set of values  x,y,z, rx ,ry,  rz – combination of space shift and rotation which will result the desired rotation."   Thank you in advance!   RE: post  

Hello, I need to read tag values in Vuforia from KEPServerEX. Can it only be done from Thingworx or is there another option? 

Hi,I published an experience with very large dimension model in Vuforia Studio which on viewing the experience on Vuforia View used to give very large model so, every time after launching the experience I need to scale down the model through pinch action of spatial target. I again published the same experience in Vuforia Studio by reducing the scale of the model to 0.2 which was 1 earlier, still the model size was large after viewing the experience through Vuforia View. Can anyone help me out with this.Thanks in advance, Regards,Aditya Gupta.             

Hi, all I want to blink model color using JS code.Is there anyone who have sample code? or Could you please let me know how to blink model color? Thanks.  

Is there a way to check how many users and public views I have consumed?

I want to restrict access to HoloLands 2 devices to qr code. For example, QR code 1 should be recognized only on device 1 and QR code 2 should be recognized only on device 2.  

shaders are not working properly in Ipad but its working perfectly fine in preview mode.  Can anyone help me in this? or should I open new thread?    

Starting Vuforia Studio results in an error and the following Log entry[2022-05-10T20:49:24.661Z] Studio 9.3.2.5397[2022-05-10T20:49:24.708Z] Status Message: Vorbereitung läuft...[2022-05-10T20:49:24.708Z] Starting node.exe[2022-05-10T20:49:29.036Z] error: [twx-studio:index] uncaughtException HOME directory does not exist. Environment variable HOME=C:HOMEPATH% Fix the env variable and relaunch studio.studio dir: C:HOMEPATH%\Documents\VuforiaStudio, home dir: C:HOMEPATH%\Documents Error: HOME directory does not exist. Environment variable HOME=C:HOMEPATH% Fix the env variable and relaunch studio.studio dir: C:HOMEPATH%\Documents\VuforiaStudio, home dir: C:HOMEPATH%\Documentsat _verifyHomeDir (C:\Users\username\AppData\Roaming\VuforiaStudio\studio-download.vuforia.io\dist\server\commonProperties.js:42:11)at Object.<anonymous> (C:\Users\username\AppData\Roaming\VuforiaStudio\studio-download.vuforia.io\dist\server\commonProperties.js:45:1)at Module._compile (internal/modules/cjs/load

I am running into an odd problem. My experience has 3D labels and 3D images that are visible in preview mode and on my iphone but not on my ipad pro. I am not sure what the cause of this is. This is true for every experience I have published currently. Even ones that previously worked fine.

Hi,I need to simulate airflow in HoloLens. Though I used shaders with previous reference, it works well in mobile but not in HoloLens. Kindly provide any solution to simulate airflow using TML shaders or any extensions like directional flow will be great help.

I am using 3D images in my project. Till yesterday it was visible on view app but its not visible on view app today. but i can see its completely visible in preview mode