Augmented Reality

NEW! Ability to create folders to help organize all of your work instructions content You can now drag and drop a file anywhere in the My Editor pane to upload an asset iOS 15 is supported for Vuforia Vantage Ability to save and exit a procedure in Vuforia Vantage and resume from a different device Ability to run multiple sessions of the same procedure simultaneously Updated the Recents tab in Vuforia Vantage to show In-Progress and Completed sessions Improvements to Downloaded procedures: Support for resuming a session on a downloaded procedure Downloaded procedures can be completed when network access isn't available, and data will be sent to Vuforia Insights when connectivity is revived Users will be notified when a downloaded procedure has been updated, and will be asked to update it or remove the outdated version from their downloads Improvements to Model Target tracking that adds agility and accuracy when tracking models in motion (Vufori

Hi,   We are sharing our ThingMarks with our customers and we would like to see how often a ThingMark is scanned. Each marker is for a predefined customer only. What I am looking for is a log that contains the lifetime history of the usage of a specific ThingMark in the terms of the number of scans and the datetime of each scan. Is it possible to change this command:         <es-protocol>://<es-host>:<es-port>/ExperienceService/ compliance/views?startDate=<start-date>&endDate=<enddate>          in such a way that I can find the same information but for a specified ThingMark?   Example call:         <es-protocol>://<es-host>:<es-port>/ExperienceService/ compliance/views?key=urn:vuforia:vumark:1234:1&startDate=<start-date>&endDate=<enddate>         (I tested this setup and it only results in the overall views and billables

Hi All,   I found a problem when upgraded device iOS version to 15.0.  Open Model target project can see model detection tracker. That project cannot open because it would re-track over and over after scan the equipment.   I tried 3 difference device. 1: (Fail) iPhone XR: iOS15.0.1: Vuforia View: 9.2.12: (Fail) iPad Air 4: iOS 15.0.0: Vuforia View: 9.2.1 3. (Ok)  iPhone 8: iOS 14.8: Vuforia View: 9.2.1    

Hi, I'm having a hard time getting an API-Key from our newly licensed VIP License. We just got a VIP Vuforia Engine VIP License for our company, and I already performed the first steps (account activation with SON).What I wanted to do next is getting an API-Key, which can be used for the Unity plugin. What I see is the Product + SON and SCN...Can someone tell me where I can find the API-Key?PS: I already asked similar questions in the vuforia dev forum (no success yet)

Dear Support,   My co-worker and I cannot start a new session or connect to an existing session in the Web Browser App.   It only shows the loading icon, but nothing happens.   Could you please help me with this problem?   Best wishes,   Alex

Hello everyone, I wanted to expose a situation here and see if there is any solution. Once the connection between Vuforia Studio and Chalk is made, if I call an Android phone, it doesn't receive any information about the call, only when it opens the application, if I have the application open it receives the normal call. If I call an Apple phone, even with the application closed, it calls as if it were a normal call. Is there any way to make this process, from the Apple smartphone the same for Android?   Thank you

Hi Can you help me on a question? How can I import live-data from Thingworx to VuforiaStudio ?

Can we also overlay a 3D model over the physical component during the vuforia chalk session and then use the overlay for annotations / markup? Can the Vuforia Chalk's recorded session and pictures be updated/ uploaded into Windchill? Are there any SDK/ APIs to access Vuforia Chalk's recording sessions and the pictures ? I Where are the Vuforia Chalk's recorded session and pictures stored? If it's in PTC Cloud, then how can the different team members (field engineers, design engineers, etc) access it.

Do you have any tutorial for 3D eye wear project?   @Masca @CarolinaCarvalh 

Hello everybody!   Is there a way to sequentially execute javascript code in vuforia?   I have a function in which I need to perform a series of actions in a clear order:1) Call the service and get the data2) Analyze data from the service3) Depending on the data analysis, show or hide some elements of the vuforia interface   If i write the code like this:   // Call service $scope.ServiceCall = function () { twx.app.fn.triggerDataService("VuforiaThing", "Service"); }; // Anylaze data $scope.DataAnalyze = function () { if ($scope.app.mdl['VuforiaThing'].svc['Service'].data.current['OperationStatus'] == "status"){ $scope.app.params.testparam = true; } else { $scope.app.params.testparam = false; } }; //Manipulate UI $scope.ManipulateUI = function () { if ($scope.app.params.testparam == "true"){ $scope.view.wdg['WidgetID']['visible'] = true; } else { $scope.view.wdg['WidgetID']['visible'] = false; } }; // Execute code after view entry $scope.$on('$ionicView

Could an external handheld scanner be used for getting input on hololens ? If yes, could you please provide an example how it could be implemented?

I would like to control the size of the model by using one button. The user may be zoom in or zoom out. When the user click the button, it should make the model to return to Actual size. Also I want to place the 3D model as original model size. How can i make it possible?.   @tmccombie @slalwani 

I created a sequenced experience in Vuforia Studio implementing a Thingmark. Now, I want to create the same experience but using a Model Target. But, when I implement the Model Target it tells me that it has too many parts or complex geometry. So, I created several simplified versions of the model to be able to implement it with the Model Target. This model has 500 triangles and a single piece. But a recommendation message appears to use color. And the experience cannot be published, the same error message appears. It asks me to use a more optimized version of the model. I don't know what else to optimize. Color is mandatory? Could you help me with this?   Thanks in advance.  

Hi,   I want to display the scaling percentage when zoom in or zoom out. Is that possible?. If yes, Please let me know the procedure.    @HG_01 @helu 

Hello everyone, I would like to know if there is any way that when you click the button on the chalk widget (Vuforia Studio) it will directly make the call, without having to click, open the application and still choose the person to call. In other words, click, it opens the application and makes the direct call without having to choose the person.   Thanks.

Hi team, this questions may have come already but I haven't find an answer yet. A big customer is looking to purchase a big batch of licences for chalk, they are concerned about how they can control the new licenses that some individuals in the company could purchase in the future. When buying different licences in different time spams, will there still be a single administrator for a defined company? or there will be one administrator for each license bought?    Also will the Administrator account for chalk count as a named user or as a host? Or is there a way that the administrator only have access to control the admin center but is not able to consume the slots for the users or hosts?   Hope you could give me some guidance   VF

Hi everyone,  I want to share some tips about how play a sequence and retrive some information archived into pvz file.  1. In creo illustrate create your sequence with related step description;  2. in 2D canvas I put three bottons that when clicked fire a javascript call (e.g. sequencePlay(), sequenceNext()..) : -play sequence  -next sequence -previous sequence 3. For the visualization of step number I used a label (idStudio: stepNumber) and for the description a text area (idStudio: stepDescription).    The result is something like the image attached.   Into the javascript file copy past the folowing lines of code:    //modificare subito "Home"--> nome vista | "saldatura_trasversale"--> nome modello $scope.app.percorso = 'app.view["Home"].wdg["saldatura_trasversale"]'; var labelDescription= 'stepDescription' var labelStep = 'stepNumber' // -- UPDATE LABEL: STAMPA SEQUENZA DESCRIZIONI -- $scope.updateLabel = function(){ console.

Hi Community,   When I use an underscore ( _ ) in a Creo View sequence name it converts it in the .pvi file to ( _5F )  when I publish the PVZ.   Example: sequence_1 becomes sequence_5F1.pvi   Thanks for fixing this bug.   Best wishes,   Alex

Hi All,   I've been asked about developing an experience for HoloLens 2 that would be showing objects at a wide range of distances, from 20 meters up to hundreds of meters, and am trying to see what's possible.   In Studio, you used to be able to control the Near Clipping Plane and Far Clipping Plane distance on the 3D Container widget.  The help files say that the option is there, but not now (Studio 9.2.2.5162):   From my testing, when viewing an experience in View on the HoloLens, the maximum distance I can see something is around 40 meters.  Anything further away doesn't show as it's outside the far clipping distance.  On a tablet experience, I can view an object that is placed 10km away (provided it's big enough to see) and maybe further, but I haven't tried.   I found a reference to the clipping planes in combined-widgets.js that says the default far distance is 200, but there's also a note saying: Properties 'near' and 'far' are hidde

Hello, I have two buttons that appear properly in Preview mode on my laptop, but when viewed on the HoloLens they are both black. This isn't due to a missing image resource, since a nearby button is working fine and uses the same image. Is there anyone who has had a similar experience or might be able to brainstorm what is causing this? (see attached)

Hello,   I'm trying to figure out how to work with custom events. Say i have a Thing A in which i have a proprety with the data change option set to always and a custon event that has a data change Data Shape. Then a Thing B that listens to the custom data change event to increment a certain proprety.   I'm not really sure on how to implement the subscription script or how to use the :   me.DataChange({                            newValue: undefined /* INFOTABLE */,                            oldValue: undefined /* INFOTABLE */});   If anyone could give me a hand i will be mad grateful.   Thank you in advance  

Hi.I am currently making a content that changes 3D models via dropdown list menu.I followed the instructions from this link.http://support.ptc.com/help/vuforia/studio/en/index.html#page/Studio_Help_Center/Intermediate_DynamicModelLoad.htmlI would like to add 3D Image per model (specifically for Model Description). So basically, if i have 5 models, i should also use 5 images. But it doesnt allow me to bind 3D image to my list as it is already bind to my model-1.Is there a way that when i choose one item from the drop down list, that the 3D model and at the same time the 3D image will change?? Thank you in advance for the help.

Hi All, I want to achieve such an effect through $interval: when I click button A, Call function GunTongstartRotate, the model starts to rotate continuously; when I click button B，Call function GunTongstopRotate, the model stops rotating. The following is the code I wrote. $scope.GunTongRotate = function() { $scope.app.params.QMJrx = $scope.app.params.QMJrx-5; }; $scope.GunTongstartRotate = function() { //store the interval promise $scope.app.params.QMJrx=0; intervalPromise = $interval($scope.GunTongRotate, 50, 0); }; $scope.GunTongstopRotate = function() { if(angular.isDefined(intervalPromise)){ $interval.cancel(intervalPromise); $scope.app.params.QMJrx=0; } }; The problem is that when I click button A multiple times, the model will turn faster and faster, and clicking button B again will not stop the model from turning. How should I solve this problem?

My customer is Vuforia Chalk 5 sessions' Primary Admin and he wants to transfer it to other user. I can't find how to change mine to Business Admin and transfer to other user. Please guide me how to do this.    

Hello!   We need to be able to dynamically load a model target using Java Script. This will reduce the number of experiences we have to create significantly. I was given a sample by PTC that shows how to do this, but I keep getting a message that reads 'Error loading tracker data' and it never actually loads. Just FYI, I am trying to load this from a THINGWORX REPOSITORY located in the same server as Vuforia. This is the sample: 1. I added a TML Text widget to the Experience, and I added this text, as suggested by PTC:   <twx-dt-target id="variabletarget" guide-src="{{app.params.targetGuideSrc}}" src="{{app.params.targetSrc}}"x="{{app.params.targetXOrigin}}" y="{{app.params.targetYOrigin}}" z="{{app.params.targetZOrigin}}" rx="{{app.params.targetRXOrigin}}" ry="{{app.params.targetRYOrigin}}" rz="{{app.params.targetRZOrigin}}" enablescalegesture="{{app.params.gestures}}" enablerotategesture="{{app.params.gestures}}" enabletranslategesture="{{app.params.gestures}}"istracked=