Augmented Reality

Hi: I'm facing this issue every time I try to publish or validate, uninstalled and installed several times but nothing helps. hoping to get a quick solution. thanks for your time.

Hi everyone, I'm creating an experience in Hololes. I can't select different sequences in the same model by connecting them to panels.   When I create experiences for Tablet I use a javascript that selects the correct Sequence (figure) and that's fine. It doesn't seem to work here. Are there any other ways?   Here is the javascript:   $scope.RiempimentoSerbatoio = function() { $scope.view.wdg['SerbatoioPulita']['sequence'] = 'l-Creo%203D%20-%20riempimento_5Fserbatoio_5Fpulita.pvi';$scope.$applyAsync();$timeout(function() {$scope.$broadcast('app.view["SerbatoioPulita"].svc.playAll')}, 400)};     Matteo.

Hi, I'm connecting my 3D lable to a Thing and displaying live data... This is working fine. What I can't seem to figure out is how to get the Data and a Lable to Display on the canvas eg "Tank02 Level: {data Value}"... As soon as I go to preview the Label Text just gets replaced with binding data...   Any help or guidance would be greatly appreciated... Thanks, Paul.  

Hi there,   I am in unlucky situation, I created a new view and name it. I almost finished my project but I should modify the name of view. Is it possible to modify it now or only when I create a new view?   Thanks Janos

I cannot finish the vuforia studio installation, on my mobile PC. This PC's OS spec is windows7 32bit.   Vuforia studio does not support this OS version?   Can you check a log file?   Thanks, best regards,        

Hello, How can I show sections of 3D model on a button click. I am trying to show sections from Creo Illustrate 5.1 but when I publish that model I can see only section view of model after loading. I want to see section on a button click is there any way? and how can I highlight same section?  

Hi there, is there a possibility to save the shown picture of the camera?  I would like to integrate a button to take a photo which can be send to ThingWorx.   Thanks for help!

Good morning , I'm looking for an experience with Hololens. By carrying out the survey with the Trackinq model the digital model is moved a few centimeters from the physical one. The same experience made for tTletlet overlaps perfectly with the model. There are adjustments to be made to optimize the Hololens experience.   Other: With Hololens you can share on another screen when using Vuforia View. I have proved that TM is not detected if I am in sharing mode. Matteo

Hello All,   I know this sounds super simple, but I can't figure out how to create a play / pause function. I want a button that toggles between playing and pausing the animation. This is what I've tried so far and it's not working. I've attached the Chrome Dev tools error. It doesn't like "$scope.view.Home.wdg.pump.svc.play;"   // playPause// Functionality: stop the sequence if already playing - or play the current step if already stopped$scope.app.playPause = function() {console.log('$scope.app.playPause = function()');if($scope.app.view.Home.wdg.pump.playing){$scope.view.Home.wdg.pump.svc.stop;console.log('playing was stopped');}else{$scope.view.Home.wdg.pump.svc.play;console.log('playing was started');}//app.view["Home"].wdg["pump"].svc.play}   Any Ideas are appreciated! Thanks, Wes

Hello, My 30 days of trial have expired, but I have a partner account now. When I try to publish an experience I get the error for my trial license having expired. What do I have to do to fix this issue? and put my partner account into the vuforia studio that is installed on my PC?  

You can get the view count for all public experiences by using the below REST API call.   GET <your ES URL>/compliance/views   This will return a JSON object with a views and billables field where: views = the download number of publicly accessible projects & billables = how many downloads are counted towards billable tokens   You can also specify the startDate and endDate in your request. These parameters can be defined by a UTC date string, JSON date string, or time in milliseconds since a specified date.   

To evaluate AR in our company we had setup an own Thingworxs and Experience-Service on a local mashine.All is working so far besides loading the experience in Vuforia View. The error ist  "Error loading Experience (14)"If I do an GET with Postman like  http://localhost:2019/ExperienceService/id-resolution/resolutions?key=urn:vuforia:vumark:34563:1 I get the desired Experience { "value": "http://localhost:2019/ExperienceService/content/projects/test/index.html?expId=1&vumark=34563%3A1", "resourcetype": "Experience", "title": "test", "requires": [ "AR-tracking", "w320dp" ], "designedfor": [], "project": { "version": "1.0.0" } } The Vuforia View log says 09:02:47.288 [Debug] 002 js - INFO: recognized ThingCode: 34563:1 09:02:47.288 [Debug] 002 js - cordovaWindowsProxy.exec called with IdentityService.queryIdentityService(["urn:vuforia:vumark:34563:1","notnull",true,true]): 09:02:47.288 [Warning] 013 cpp - irsplugin.cpp : TGXEngine::IRSPlugin::queryIdentity

Hi there.Anyone can tell me how to start the Experience Service in Debug Mode under Windows? I configured the log-path in the configuration.json but don't find any file in the configured path. Did not find anything in the docs and the forum.   Thanks.

What is the correct procedure to update Vuforia Studio on a Mac? If I click on "Update" I am asked for a username and password. This leads to https://studio.vuforia.com but I do not have a trial account (as PTC partner). So how can we get an update/the installation package for Vuforia Studio?

good day!   I started to use Vuforia Studio from this May, but I have some beginner trouble. Could you give me any support?   Q1. About the suitable situation for recognize the thingMark by iPad and Hololens. Now I think some factor. ThingMark size or brightness and color of surrounding, angle between Thingmark and iPad or Hololens etc..   Q2. About easy to disappear the playing data. Moving the device when playing the AR data, the playing data disappear easily. Is this the error of data or way to playing AR data?     Thanks   

I followed @AllanThompson great instructions for adding and using custom fonts found here. And it works in Preview and Android but not on iOS. Has anyone had luck with custom fonts on iOS?

Hello, I am trying to change the 'sequence' property of my 3Dmodel using JS for a HoloLens experience. On the preview everything is ok, but on the Hololens itself the sequence is not switching.   The sequence itself is called "sequence" ("l-Creo 3D - sequence.pvi"). I tryed several approaches to reach the sequence: $scope.setWidgetProp('staticModel', 'sequence', "app/resources/Uploaded/l-Creo 3D - sequence.pvi"); $scope.setWidgetProp('staticModel', 'sequence', "Uploaded/l-Creo 3D - sequence.pvi"); $scope.setWidgetProp('staticModel', 'sequence', "l-Creo 3D - sequence.pvi"); The interesting thing is, that all of these above is working in the preview. But not with the HoloLens eventually. I am using Creo Illustrate 4.2 and a single PVZ file is uploaded to the application resources in Studio. Any help will be much appreciated. Thanks!

So, I’m new to vuforia and thingworx and I’m trying to figure out some stuff.  i have a private hosted thingworx, today I installed the ES application to that server, I can see it’s created es-user; es-application key etc.... I'm running vuforia studio on a dev machine which I’m trying to connect to my ES server, I don’t know how to specify the ES server / thingworx url in studio. Do I just <public url>.com:80/?? is this the same url to use in Vuforia View? where do I use the es-user and es-appkey?   Also; I have a partner account but my vuforia portal hasn’t picked that connection up, how do I get them linked?    Thanks for for the help.    Paul.       

Hi,   I had a BlueScreenOfDeath while working on in Vuforia Studio.  Since then, Vuforia Studio would not start.  I have rebooted, repaired and uninstalled/rebooted/reinstalled - and still have the same problem. Can someone review the logs and suggest my next steps ? Thanks   [2019-05-16T06:09:04.963Z] Studio 8.4.3.4381[2019-05-16T06:09:05.080Z] Status Message: Removing previous files...[2019-05-16T06:09:05.080Z] Removing C:\Users\msmith24\AppData\Roaming\VuforiaStudio\studio-download.vuforia.io\dist[2019-05-16T06:09:05.538Z] Unzipping mbdist.zip to C:\Users\msmith24\AppData\Roaming\VuforiaStudio\studio-download.vuforia.io\[2019-05-16T06:09:05.547Z] Status Message: Performing setup (Application)...0%[2019-05-16T06:09:05.556Z] Status Message: Performing setup (Application)...1%[2019-05-16T06:09:05.566Z] Status Message: Performing setup (Application)...2%...[2019-05-16T06:09:06.678Z] Status Message: Performing setup (Application)...98%[2019-05-16T06:09:06.686Z] Status

Hi,   Can anyone help me how I am able to modify values in thingworks with vuforia studio? Is it possible? As you see in attached picture only one direction is available.     Thanks in advance Janos

I am wondering if there is a work around to display the Vuforia Studio Preview inside a Mashup on ThingWorx. Ideally so that you can view the 3D model with some live data side by side with the usual controls one would have in a mashup.   In this article @RolandRaytchev mentioned how its possible to view the preview (look at this case for more detail - https://www.ptc.com/en/support/article?n=CS284529) but that its not possible to display that page with the Web Frame widget in a mashup, is there any other method that could be used?  

Hello All,   I installed ThingWorx-Platform-Postgres-8-3-0  and  Vuforia Studio Experience Service  es-8-1-3-b503-253-linux-x64  on the same  Ubuntu 18.04 machine using VM. Experience Service uses 2019 port (regulare http). Tomcat 8.5.23 starting without any errors. After starting experience service with "./start-es.sh" command without any options I am getting the following log:   user@user-virtual-machine:/opt/ptc/twx-es/bin$ ./start-es.sh Filtered arguments Using node from /opt/ptc/twx-es/nodejs/bin/node Node version: v8.9.3 NPM version: 5.5.1 This message should appear in the logs if stderr stream is captured ExperienceService version is 8.1.3-b503 Validating command line arguments and environment variables No configuration update is needed Log format: :remote-addr - :remote-user [:date[clf]] ":method :url HTTP/:http2-version" :status :res[content-length] ":referrer" ":user-agent" :response-time[0] ms [:request-start-datetime] :upload-fi

Hello, I just updated to the latest Vuforia Studio, and found that I could select and move multiple 3D Images and/or 3D Labels. The glitch is that these movements are not saved, and do not show up in the preview.   The only way to move multiple things (3D Images or 3D labels) is to move each one individually. It would be great if a new version could be released soon to fix this glitch, because selecting and moving multiple things can save time and accuracy, especially if you are trying to arrange rectangular widgets in a list or grid-layout with the HoloLens.   Has anyone else noticed this? Thanks, Wes

What is the best place in the ptc community to submit new product ideas for Vuforia Studio? Would this be it? // I would like to see the ability to organize uploaded resources by folder, because in some instances a single giant list becomes large and hard to search through. This of course would require a sort of folder browser when selecting a resource for a widget.   Thanks

Is there a way with in Vuforia Studio to access the list of uploaded resources via scripting in Home.js? I'm struggling to find in depth documentation on the scripting capabilities within Vuforia Studio. I know the parameters can be accessed by $scope.app.params so I'd think the resources would also be able to be accessed similarly but the syntax isn't intuitive and without documentation it's difficult to figure out.