IoT & Connectivity

Recently we want to use RemoteThing to send data to Thingworx, but get the plain http request was sent to https port "python".Is there any solution that we can post data to Thingworx without changing the server from HTTP to HTTPS? 

  I am trying to install demo version on my windows server 2012R but it is not getting installed and ending up with CreateProcess failed (23) error. Anybody can help here .

Hello,I have a customer with Thingworx 8.4 as a backend and Postgres as database. His instance is deployed on a server which follows PTC Sizing recommendations for hardware. However, I haven't found any documentation for tuning the configuration of the persistence provider (PostgresPersistenceProviderPackage) in the platform-settings.json for production. In addition I look for tuning Tomcat configuration for production as well.For example the number of Thread which would be recommended in the connector: <Connector port="443" protocol="org.apache.coyote.http11.Http11NioProtocol" maxThreads="200"Right now the configuration of the production environment is the same as the development environment which sometimes causes timeouts in production. Thank you

Does anyone have any experience with the caching mechanism for the ThingView WebGL widget?   I am wondering if the caching can be enabled outside of Windchill?    Thanks in advance.  

Thingworx Version: 9.2,As per the Article: https://www.ptc.com/en/support/article/CS229450, done all the changes, but was not able to load the Dashboards. Gives following error:  Attached web.xml file too..@c_lowy @slangley @paic Thanks,Shashi Preetham.

Hey guys! I'm working on creating a chart bar for a series of boolean tags that identify errors from a process.In this case, the chart bar shows the total of times an error appears during an specific period of time. What I did for this was creating two services, the first one adds a "1" for each error into a stream everytime its value it's "true" and the second service does the addition of each 1 for every error in the stream to create an infotable that allows me to put these results into the chart. However, this testing was made with 5 errors, but the real process has 511 and when trying to test this, I get a "JSON does not allow non-finite numbers" error when executing the service. I really think the service created may be inneficient for the amount of tags there are, so I was wondering what would you suggest for creating the services to allow me to see these 511 errors in the bar chart? or maybe your suggestions to see this amount of tags as bar charts. Thanks for you

I am trying to figure out a way to change the MFG Apps status history after an event has occurred, the use case is we are using MFG Apps to calculate device availability however when a fault occurs in the device there are two scenarios that could be true; either the fault affects the availability or it doesn't. The difficult part is the determination of which scenario occurred each time is a manual process.I've utilized the Custom1 and Custom2 statuses to begin accomplishing this by making Custom1 the status which does not influence Availability and Custom2 to essentially be the Quarantine status where the fault occurrence will land before determination. I am then querying the devices statusCriticality property to display all occurrences of the Custom2 status in a grid. From that grid the values are selectable and I want to make it possible for the user to click one of two buttons to assign them to either Custom1 or Unplanned Downtime status so that the Availability calculation is perf

I've bunch of live video streams in AWS kinesis.  Now I need to visualize the streams in Thingworx mashup (using video player widget or HTML5 video player widget). I'm new to the video stream implementations, I decided to get HLS streaming URL from aws but how to invoke the getdataendpoint of AWS service and retrieve data in thingworx service ?  

Dear all I'm trying to send an e-mail on mash-up button.The test was completed using the mail extension.I want to send mail when the push button of mash up is pressed.So, when I click the button of the mashup,I need to activate the bool variable to activated the subscription.    (Push the button)                                   ↓  (Change the Set value to true)  Thank you. 

Getting following error while seeing the preview of the mashup. Something messed up in selected rows ... we have selected rows, but subscriberInfo.selectedRows_anySelectedRows !== true What will be the causes? I have no idea.

Hi, I have a State Formatting for a grid defined:It works perfectly, but I can not see which row is selected on the grid because the color does not change. Before to assign the state formatting, the grid had a Style with specific colors of Selected, Hover, etc. Is it possible to combine Selected row and State Formatting? For example, If I select the second row, I would like to know I have selected the row. Now I dont know if the row is selected or not.   Thanks in advance,Aitor 

Hello, We are using Nginx as a proxy server and a SSO authentication for the ThingWorx setup.Also we have a ThingWorx Connection Server After Proxy server to be able to connect more number of Edge Devices.We are able to connect only around 3800-4000 edge devices maximum.And we are seeing below Errors in Nginx error logs.2021/10/26 18:02:32 [error] 2384#2384: *1 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 123.21.21.122, server: server.com, request: "POST /Thingworx/Things/ApplicationAThing/Services/ButtonVisible?Accept=application%2Fjson-compressed&_twsr=1&Content-Type=application%2Fjson HTTP/1.1", upstream: 2021/10/26 17:33:45 [error] 2387#2387: *39 connect() failed (111: Connection refused) while connecting to upstream, client: 123.12.12.121, server: server.com, request: "POST /Thingworx/Runtime/index.html HTTP/1.1", upstream: 2021/11/05 19:30:23 [error] 2362#2362: *160316 upstream timed out (110: Connection

Hello, I am attempting to access a thing property from inside a service on a custom authenticator extension. Inside a thingshape I am able to access the thing property like below with no issue@ThingworxServiceDefinition(name = "Start", aspects = {"isAsync:false"})@ThingworxServiceResult(name = "Result", baseType = "STRING")public String Start() throws Exception { Thing apiConfig = ThingUtilities.findThing("MESLite.Thing.APIConfig"); return apiConfig.getPropertyValue("BasePath").getStringValue();} When inside the Authenticator I get a null pointer exception on apiConfig.getPropertyValue("BasePath").getStringValue(); Is it possible to access thing property inside the custom authenticator?

Hello PTC community   i hope you are doing well. I have a question regarding the automatic generation of gadgets and widgets. E.g. In my mashup I am showing motor values from different motors from different machines. Machine 1 has 5 motors and machine 2 has 10 motors for example. Through a dropdown widget I want to choose the machine and according to that my mashup should show now a different number of motor widgets/gadgets.  See attached image.   How can I achieve this functionality? Thanks in advance.

Hello,I have successfully imported the progress gauge in the below technote. How can i modify the extension so the progress ring has rounded corners? Like this:  https://community.ptc.com/t5/ThingWorx-Developers/Progress-gauge-import-failed-in-Thingworx-9-1/m-p/706541#M49877 

Hi, Is Thingworx 9.1.7 stable enough and without bugs to install in a customer environment? Thanks,Sadagopan P

If the machine have any issues I am displaying alerts in grid. But we have 30 pages in our application. If alerts came, I want to show alerts and its message in notification irrespective of any pages opened in thingworx. How to do this??

I am trying to import source control project without reaching the server.  Inside SystemRepositoy of Thingworx composer, i am able to upload project in a .zip file but not able to upload source control project in folder form. If i try to import the source control project which is in .zip format, import is getting failed. So how to upload source control project in folder format directly to any repository through thingworx composer.? 

Hi everyone,I have one data table which having multiple user data(user, timestamp, city, designation), I want to write a service to get the data according to selected user as a input using infotable.Ex;If I will add two user A and B in the info table property as a input then the result will be A & B user data only in the result. I have used query, queryDataTableEntries etc  service I will pass multiple user input values into infotable property but still it will show only one user result.Can you please help how to achieve this in thingworx service.

Hi, we updated our Thingworx Instance from 8.4 to 8.5.2 and Manufacturing Apps to 8.5.1. After this update we experienced an error that our Assets after a reimport are not showing up in the Asset Advisor.   State after Update from 8.4 to 8.5.2: - 5x Assets in Asset Advisor visible   What did we do: - Delete asset / extension in Composer - Reimport asset via custom extension (ZIP File) - Import successfully -> asset visible in Compose - Asset not more visible in Asset Advisor / Manufacturing Apps   Workaround to get Assets visible again: - Create a new asset with the same name in "configuration and setup" in manufacturing apps - Reimport the same Extension (contains Assets) and overwrite new asset - Now the assets are again visible in Asset Advisor   Questions: - Is there a fix for this problem, without the workaround? - How do I deploy assets to different thingworx instances without the above error?

Hi, Upon ThingWorx installation I am getting an error that the supported version of Java has not been detected. As per the install requirements I have newer version of java installed 32bit & 64bit versions.Can you please assist of ThingWorx installation?

hii,I want to show only icons which are present in the menu (left side bar) after collapse the menui am sharing one snapshot please check and let me know the solution on this please check above snapshot where i have highlighted collapse icon in red and yellow highlighted is icon .so whenever i click on collapse icon i want to see only icon present in the menu

Hi, Find the attached screenshot. In that picture, how to hide "BLACK" color area? which coming inside tab area. Is there any configuration for that? 

Hi Team,   The Y axis of line chart in ThingWorx 9.2 is not auto-scaling even Y axis maximum is set on Auto.   The use case is that we need to autoscale the y axis as per the referenceline1value property of line chart. Actually when the value of reference line is either less than or greater than the values displaying on Y-axis of graph then it is not visible as the Y-axis is not auto-scaling with respect to the referenceline1value property.   Thanks in advance.

Hello, I am working with ptsctabset witdget on TWX 9.0. I would like to have tabs on the bottom spreaded to whole widget width. For that I need use custom CSS to disable not needed parts - back-button, forward-button and ptcs-dropdown part.Unfortunatelly, I am struggling to use correct selectors. Could anyone please help me with it? Thank you.