IoT & Connectivity

I have query with AMU Process Troubleshooter.   We have configured AMU Assets with 3 levels of heirarchy. Site --> Area --> Asset   Thingworx hosted with UTC. Area is configures with UTC-6 AMU is accessing from browser (system time is UTC-6).   In Process troubleshooter, I'm selecting a filter "Today" It's take wrong time it seems. System time:   If I'm selecting filter with "CUSTOM" and selecting larger time range I'm able to see the data.   How to address the issue?     mstarnaud  

I've removed the plugin extension, why does the plugin still exist?

 I am trying to copy on of the widgets of the parent container and adding it in the parent container itself but can't find the correct way to do it. What i am doing is that : First i copied the child container which i want to add, but whenever i try to add it by clicking on the layout of the parent it directly says that "cannot be directly copied to parent", so even if i try to add a new widget otherwise, it drags to some other children element and not to the parent element..As you can see in the picture below, when the widget is dragged it highlights the other children widget and not the parent.This is the heirarchy below and I want to copy and add this "container 40" into the parent "container 25". So as to get an identical widget.   Update: I figured how to copy it but the widget looks out of place in the runtime as compared to the mashup mashup: Runtime: 

I have created a mashup which used the file upload widget to display an image using the image widget, i have created a service, which takes parameters from the file upload widget and then supplies the result to the image widget which is an image link. 

Hello, I am struggling with a fresh install of thingworx 9.4.4. More so I am struggling to get the tomcat service to start. It is consistently comming up with the error: ubuntu systemd[1]: tomcat9.0.service: Killing process xxxx (n/a) with signal SIGKILL.I have made sure that the permissions on the PID file location belongs to the tomcat9.0 user.  I have followed the guide: Install Java, Apache Tomcat, and ThingWorx (ptc.com) I have installed java -version- openjdk version "11.0.21" 2023-10-17.I have installed tomcat9.0.86. For now, I have just used the self-signed certificate for simplicity and will change over once I have the service working. From the guide I made sure to do the following: Edit AUTHBIND properties to allow Tomcat to bind to ports below 1024  sudo apt-get install authbind # For port 80 sudo touch /etc/authbind/byport/80 sudo chmod 500 /etc/authbind/byport/80 sudo chown tomcat9.0 /etc/authbind/byport/80 # For

Anyone can please help me i have set the property in thing and now i want to update the value of that property programmatically. I have infotable type of value for this property and i want to update it progammtically. Can anyone please guide me.

I want to use the thingworx service and send the data to Power Automate but now limitation is i am unable to make GET request from Thingworx platform. Is it possible that thingworx Api can work as Get API so that i can get the data in Power Automate. Can anyone please spread light on this topic. I would like to get the data with GET HTTP method and NOT POST METHOD.

Hi,When displaying content in a mashup with the help of a collection widget, I get a scroll bar inside the collection widget. Instead of this, I would want the collection widget to have a height so that it accomodates all elements, but where the scrolling is done in the parent mashup. How to do that? I know how to turn of the scrolling of containers, but not how to do the same in collection widgets. Kind RegardsOskar Berntorp

I have 3 things which are remote things and the properties of the things are bind to a kepware tag. I have created a mashup having a dropdown listing all the three things. Now when I select any particular thing I want to bind its data to a led and display its value. Currently I am using the GetProperties service of any one thing and binding its data but now I want to use a dynamic service. How can I achieve this?

  it has to match with the serial Number and return the entry where it matches the serial number but it  returns all the entries of datatable. sometimes it works fine but again after sometime if i run the service again it shows me all the entries. it works fine until i give the serialnumber to get the entries and then when i add wrong serialnumber then it keeps showing me the old output with all the entries. I have never seen such a wrong behaviour before. Anyone can please help me in this regard   const SERVICENAME = "evaluateExistingSerialNumber"; logger.info(me.name +" :: "+ SERVICENAME +" :: Start Service"); //let result; let maxEntriesToFilter = 40; let latestEntriesInfoTable = Resources["InfoTableFunctions"].CreateInfoTableFromDataShape({ infoTableName: "InfoTable", dataShapeName: "ReUse.LatestEntries.DS" }); let singleEntryInfoTable = Resources["InfoTableFunctions"].CreateInfoTableFromDataShape({ infoTableName: "InfoTable", dataShapeName: "ReUse.LatestEnt

Hello there, Is a way to see when was last used a Thing? Or a service? I try to search on Internet and in Thingworx, but I can't find anything about that. 

I am using a collection widget here, but the problem which i am facing is that, when the mashup initially loads, the first box of the collection widget has incorrect width in the UI but whenever i just resize the window (like using the inspect element) the width of the widget goes back to the normal expected width. Basically the problem being in initial rendering of the mashup.  As you can see this first box should be like the other ones but it's not correctly rendering, despite the fact that all the other cells use the same cell mashup which has a defined width and height..

Hello, I am collecting snmp data trough Keepware snmp suite and converting data to OPC server for my SCADA system. I see that i often loose memory , CPU and HDD reading after  a reboot. I then ca see that OID address has changed. is there a setting or a way to detect this in keepware snmp suite software ? 

Hi,Menu scrolling doesn't work on touch screen devices. Menu widget cannot be scrolled both horizontally and vertically when using the application on Touch screen devices (mobile phones, iPad, etc.). Does anyone got a solution to it or is it a feature that must be added to the product?

Hi, I need to change the color of the sort icon of the Grid widget. Unfortunately, there is no style property for that, so I wanted to try it with CSS. I have ThingWorx Version 9.3.6. I tried this class:    .GridClass .widget-ptcs-grid::part(sort-icon) { color: red !important; }     But this doesn't work for me. Could someone help me out? The only help I found is this Article:https://www.ptc.com/en/support/article/CS367980But when I change the color of Labels in my Style Theme, all labels in my Application will change, that's not what I want.I am looking for a CSS class that I can use on single grids. Thank you!

I am thinking  to connect my thingworx with MS SQL database. Would anyone please share with me some insights/knowledge about it. It would be great if  someone would also share some knowledge if someone has already done this task and either it is usefull to do that all work. REQUIRMENT: Currently we are using datatables within Thingworx but because of limitations of the datatables i would like to connect the external database and use it. Currently i have 5 datatables with each datatable having 100K rows and i am showing on the mashup only latest 100 entries for each datatable becasue i am storing it in latestentrydatatable the primary key of the entries which maintains only latest 100 entries primarykeys and then it is easy for me quickly fetch them and show on the thingworx mashup. but now the new requirement came that they want search feature in the mashup and for that they asked us to search on 4 or 5 fields and thats why i also have to do indexing to achieve this

How to connect IBM MQ directly with Thingworx?Is MQTT Broker required? or can IBM MQ configured and connected directly with Thingworx?Kindly share the document or steps to connect to Thingworx.1) IBM MQ ----> Thingworx (Preferred)2) IBM MQ -----> MQTT-----> Thingworx (Optional)

Hi, We had a problem where the either the channel name in kepware or the entire server name changed. This caused the existing bindings with the tags to be become unuseful. Is there any way we can modify the bindings programmatically or do some kind of 'find and replace.

Initially posted in this topic   I encounter the same problem with SSO and logout. Could you tell me what is .srf single logout url ?

I have license for thingworx, how can i know how many users i can created in my thingworx? i already check the license subsytem setting and it said uncounted, Please explain it to me what uncounted means. Since i check on my detailed license report-data and it said the qty is 25. I tried to create 26 users and nothing happened. 

In AMU asset/equipment configuration, I have configured few assets, with asset status of BOOLEAN parameter from Kepware.   1. Here i have configured 2 assets and used the same kepware tag as status (BOOLEAN). It's working fine with "Asset" but the icon is not changing in "C3PC 20" according to "Running/Down" status. What is the issue behind here? It's always NOT CONFIGURED.   2. What if the the asset staus coming from kepware as "ACTIVE" for running and "ISSUE" for not running? How accomodate the string values with Asset Status?      

oauthDomainoauthAccessTokenUrloauthApprovalModuleUrloauthExpireTokenUrloauthRequestConsumerKeyUrloauthRequestTokenUrloauthUserAuthorizationUrljauthCheckAuthUrljauthCheckTokenUrljauthIssueTokenUrljauthProxyUrljauthRevokeTokenUrljauthSigninUrl   Where are these attributes??                

I created this recently for another group -  might be useful    Video Link to Create a Database connection to you Postgres Thingwork Database 

Hi, I have configured Software Content Management for ThingWorx on my local instance. Followed the steps mentioned here. Upon deploying the package to the Thing I am seeing various errors in the Application Log which are as below: error executing APIRequest Message: Unable to dispatch [ uri = /Things/TW.RSM.SFW.SoftwareManager/Services/UpdateDeliveryTargetState/]: Unable to Invoke Service UpdateDeliveryTargetState on TW.RSM.SFW.SoftwareManager : Could not get Entries for delivery targets Not authorized for ServiceInvoke on QueryEntries in SCMSubsystem, sending ERROR ResponseMessage to caller! Unable to dispatch [ uri = /Things/TW.RSM.SFW.SoftwareManager/Services/UpdateDeliveryTargetState/]: Unable to Invoke Service UpdateDeliveryTargetState on TW.RSM.SFW.SoftwareManager : Could not get Entries for delivery targets Not authorized for ServiceInvoke on QueryEntries in SCMSubsystem error executing APIRequest Message: Unable to dispatch [ uri = /Things/TW.RSM.SFW.Softwar

I have used Link tags successfully with standard data types but am having difficulty with strings and DateTime.I am trying to move data from an ODBC/MYSQL database.  The standard data is moving fine, but two types are not moving correctly.  Strings, DATETIME, and Long variables.  The ODBC driver reads LONGs as strings, so essentially it is string-type and Date-type links that aren't moving.  I created the links using the GUI instead of typing them by hand, so the fields are correct.Quick Client shows the data read into the tags in the ODBC device tags, but in the PLC tags on the output of the links are all quality BAD/value UNKNOWN. DWords are reading correctly.Any thoughts?.