IoT & Connectivity

Hi,   I look forward to doing a minimal Connection Server installation due to high traffic to the Thingworx Platform.   Present Scenario: 1 Thingworx Instance with 1 Postgres DB & 1 Influx DB Required Scenario: 1 Connection Server with 2 Thingworx Platforms with 1 Postgres DB & 1 Influx DB   Can the required Scenario be achievable with 1 Postgres DB and 1 Influx DB for both Thingworx Instances? and is it a best practise?   Thanks,    

Hi, Could you please guide me on how to include the "Database log" under the Logs in Monitoring menu of ThingWorx composer. By default, other logs such as Application Log, Communication Log, Configuration Log, Script Log, etc., are available. To see the Database log, I need to connect to the ThingWorx server.It would be more helpful if this log could be made available in the Monitoring menu. Kindly guide me with the steps. Thanks  

Hello,  Two items missed on several SON of ThingWorx SCO license. Caused many ThingWorx product servers down two times in the past several months. Raised PTC cases to technical support team, licensing team, even contacted with local sales manager but no conclusion. Kindly advise on any possible ways to solve this, really appreciate any inputs, thanks. 

I'm trying to install AMU in top of a clean Thingworx installation. I'm obviously trying to get the latest version of every component so I downloaded Thingworx Foundation 9.3.12 and AMU 203 (SP9). According to the Apps documentation, the latest supported version of Thingworx is 9.3.5 (released in October 2022). I ignored this message assuming that later versions would be supported over a year later (my mistake). The thing is: When trying to install AMU it fails and gives me the message that only Thingworx up until version 9.3.7 is supported.. so which one is it? To add insult to injury, a colleague installed AMU on top of Thingworx 9.3.9 a couple of months back (I checked the version myself). I haven't been able to find updated release notes on the latest version of AMU to check the supported TWX versions and as I'm describing, there's some conflicting messaging. Can anyone clarify?  

I am trying to write a value and a timestamp from an OPC UA client to KEPServerEX OPC UA Server. The OPC client is unable to write the value and timestamp it seems. Is there anyway to allow for the OPC UA Client to write a timestamp to KepServers OPC UA Server    

 Hi, How to apply for the customer license for PTC foundation. And how to change license configuration from current to customer configuration.   Thanks

  

Hi Developers, I'm trying to create a mashup to capture and display images.as the first step, I put a fuleupload widget. Browse button works when I click with mouse but not work when I use finger or apple pencil. Could anyone help me to solve this ?   our ThingWorx version is ThingWorx 9.3.6-b1323.

Hi,When adding the repository for the extension Eclipse plugin I receive the error in the attached pictures.From what I understand, there are jar files in the plugin zip.What is going on?I have tried the current and former thingworx specific versions of the plugin without success.Look in the attached pictures for version of the IDE, as well as the error messages. Kind RegardsOskar Berntorp 

Hello, Wondering if anyone can see any issue with this.  When putting the same things into SoapUI, everything goes thru fine......but when using content loader function postJSON it just times out. // Define the data you want to sendvar messageData ={"@type": "MessageCard","@context": "http://schema.org/extensions","themeColor": "0072C6","summary": "ThingWorx Data Update","sections": [{"activityTitle": "Data Update","activitySubtitle": "Timestamp: " + new Date().toUTCString(),"facts": [{"name": "Sensor Name","value": "Sensor XYZ"},{"name": "Value","value": "42.0"}]}]};let postData = JSON.stringify(messageData);// Define the parameters for the HTTP POST requestvar params = {url: "https://generalmotors.webhook.office.com/webhookb2/4362b7f2-bfdd-48b0-b8f9-63637259d95b@5de110f8-2e0f-4d45-891d-bcf2218e253d/IncomingWebhook/blahblah", // Replace with your Microsoft Teams webhook URLheaders: {"Content-Type": "application/json"},content: postData};// Send the data to the Teams web

How to store null value or empty value in numeric field of infotable

How to create a device in Actility using API from Thingworx 

Hi , I am working on the same use case and found that we have session expired event that is fired even the browser tab is closed, but here is also one problem that is  how we can update the logout time when we have multiple session for one user.   Considering the user access the application multiple time and sometimes he left the browser idle and re-login in other browser.   I have one thing that is we can keep multiple entries of user login and logout in infotable  but when the browser is idle then on what basis we can update logout time as we have multiple active  session. do we have session id for each session , then surely we can updated basis on that ?   please let us know. Thanks  

Hello All,in KepServerEX6 I created a channel to get data from an SQL database.I created a Device for a table and it was not able to populate the tags automatically, like the previous two tables I created on that channel seemed to do. If I did something differently, I can't figure out what that is. The setup is the same as the other two.The error it returned when finishing the new device was:  "Unable to generate a tag database for <MY DEVICE>:Automatic tag generation for device <MY DEVICE>' refused due to active client connections"I read another topic which had the same error. The suggestion was to 'Close all OPC client connections to the device and retry Automatic Tag Generation' Another topic said to create a new channel but I'm hoping to keep this table on the same database channel, to preserve the same organization between SQL and Kepware.  My question is, how do I 'Close all OPC client connections to the device and retry Automatic Tag Gen

How to get  global session values on login/logout/sessionexpired event of Security Monitor in Thinworx.i have written a subscription that executes on login/logout/sessionexpired event and in that i am trying to get session values but the session is null here.   

shall we disable this column selection popup which comes while right clicking the adv-grid columns.

Hi All,I am new to the TWX but I have a doubt like I have a data base and I want to filter the data based on different filter criteria like I want to filter it based on a Product Name (string) attribute please help me to write a query for that if possible just any random query  Regards,Rayon 

I have a time series chart in my child mashup that is displayed horizontally, now I have added it to a parent mashup in which I want the chart to be vertically displayed. How can I change its orientation?                   

Manufacturing license - Add a new device. Hello, I have a Kepware KepServerEX 6 running for a customer and want to add a Siemens PLC to the OPC server.The license I have is a manufacturing Suite with Tier: DriverLimit 1. What does this mean? Cannot find any explanation about this anywhere.And on this OPC server I have a memory based connection running.Is it possible to add a new Siemens PLC S7-300 device to the Kepserver without needing to change the license? The manufacturing Suite does have the Siemens drivers included.

Migrated thingworx application from version ThingWorx 9.1.0-b10877 to ThingWorx 9.3.4-b1190. Problem occurs when Advanced grid migrated with Rowselection attribute as Multiselect As per older version there is no checkbox and row can be clicked to multiselect.But now,we need to click on checkbox to select the row.Is it possible to achieve the same as old Advanced grid in new thingworx version?If so, please suggest me

Is there any option to get the user engagement time for the TWX application.how much time spent  by the user on TWX application.     

Hi everyone, Does anyone know how I can resize an image that is on a grid? (comes through as IMAGELINK but displays an image in the grid). Thanks. 

Hi Team, We are trying to leverage on the Edge MicroServer (EMS) which when hosted on remote server and communicate back to ThingWorx on situation like Services are running or monitor event viewer logs and alert on particular exception etc  Looking forward to hear from the community  

First i get data from excel like thisand then import to Thingworx and create datashape like thisand show data in grid at mashupbut data not show the same as raw dataCan i setting to show as the raw data in grid table and edit data in table?   

After communication fails and got resumes between Kepware and COMPACTLOGIC  PLC, but the link is not writing value to the PLC. After disabling and enabling the link tag then it starts writing the value to plc . But it has to happen automatically without reenabling the link tag.Please suggest a solution regarding this asap