Mathcad Installation

I have a project for school and I needed a license for me and my teammate. I bought two licenses myself for an easier payment from the school but I only received one license and everything tells me that I've reached the maximum amount of license for this product. I sent an email to PTC a month or two ago but I never received an answer. Why can't I have the two licenses I paid for and how do I proceed to get the second one? The licenses I bought was for the MathCad Prime 9.0.0.0.

Certificate of qualification

Mathcad prime 9 wont open past the splash screen, and closes afterwards. Ive looked the problem up on forums which suggested i delete the config file, didnt work either. Do you have any idea on how to fix the problem?kind regards

Hi Team,We are trying to retrieve our license from PTC. But it was throwing INVALID HARDWARE error. Could you please take a look and assist on this please?

I need SCN so I can upgrade to network seatsvbottone@pagethink.com

Hi, today I tried to install free trial version of Mathcad Prime 9.0. Instalation was succesfull, but i can't activate my license. Every time when I try to acquire my license it shows me this message "You have reached the maximum number license requests for your product type". What should I do?

Hi,I created a student account about a week ago to get the 30-day free trial of Mathcad Prime, but I never received the email with the license.

Hi, I have a perpetual license of Mathcad Prime 3. Now I am trying to install Mathcad on my new PC, but the only version I can find available for download on PTC's website is 9.0. I tried to activate my license on that, but as expected it did not work. Following the recommendation given in a similar thread in this community, I also tried to contact the vendor (digitalriver.com) who sent me the license back in 2014, but it seems like they no longer work with PTC. Can anyone from PTC guide me on how to install Mathcad Prime 3 on my PC? Best,Felipe

I can not install MathCadPrime Version 7, but I need it to exchange data with my colleagues. This is not about the trial edition. It is about the real edition of MathCadPrime 7. The failure message is: "Nicht zulässig".

As we are expanding into other areas of the world, we will need Mathcad licences covering both Europe and Asia. Is it possible to do this with one set of floating licences? Or, do we need to have one licence server for each country/region?

Hello,I have a MATHCAD 14.0 with Single User Product. Could you please provide the VOLUME LICENSE PRODUCT? I need to install in my computer.Thank you very much,

HiAfter following a link to a form (found on this website)to achieve above task and inputting product code into form I get message that"The trial program you are requesting is no longer available. Please visit the software product page on www.ptc.com to explore our latest versions."I just want to continue using my software (which was working on my old laptop) on a new pcPlease adviseThanks

Hello, my company has bought 4 student licences for MathCad. I have created an account and am trying to download the software but keep getting the message 'Our records indicate that your company does not have a current PTC Global Support agreement' and the SON is not associated with customer number, can you assist please. I have tried clearing my web browser cache etc but nothing is working.ThanksAndy

I am trying to install 30 day trial of Mathcad from my company server, but when I click on "acquire license" it shows the error "program ID already expired". How can this be resolved?

Hi, I have purchased a student version Mathcad Prime 9 Student Edition License. (If you give me your e-mail I can send you the the proof of payment).I cannot install the software on my computer; If it is already installed on any machine, please delete it so I can install it on my machine. So please allow me to install the software on my machine.Thanks.  

HelloI need help at activating mathcad prime 9.0. I get the following error:21.11.2023 14:28:19 : Die Lizenzanfrage ist fehlgeschlagen.Requesting MathcadPrime ...C:\Users\JKU\Downloads\sw_license_email_344350.dat: (-5) No such feature exists.I guess this is because the license is from mathcad prime 3.1 and i try to activate 9.0.Can I use the new version with me license? If not can I get an installer for 3.1?

hello, I saw on your webside that you provide free student version for uni students but i was not able to actually find how to apply for this so i would like to ask how to apply for free student version

Good afternoon   I was trying to re-install Mathcad 15 (purchased 2012?) ... when I purchased new computer approx 5 years ago...I didn't have much success re-installing using "downloaded Setup  (mathcad_15_0_EN_M010_Setup.exe file....so I just used my  Mathcad 14 disc version.   Currently ... I have another computer and ...instead of  deleting install program "stuff" ... I thought I would try once more.   my product code is:    MP010201EA6466-743K-3FKX    On PTC.Setup - Mathcad 15.0 (M010) setup screen ,... I get to screen that says "select Product to be installed"  with options to select "Mathcad" or "PTC Liscense server"    When I select "Mathcad"  i get error message :  You are running Windows XP, but do not have Service Pack 2 (SP2) or higher installed ...etc... this is a minimum system requirement for Mathcad15.0 M010 please upgrade your system.   I am running windows 10   

Is there a way to set the Mathcad language? I'm German and have a German Windows system and would like to use Mathcad in English with English spelling checks. Is that possible?

帳戶突然沒有權限可以開立案件維護，詢問管理者並沒有做任何調整   Translated by the Community Moderation using Google Translate ----------------------------------------------------------------------------------------------- The account suddenly does not have permission to open a case for maintenance. I asked the administrator but no adjustments were made.

I am interested in Mathcad for the sole purpose of drawing contours based on spot elevations that are scattered (x, y, z), i.e. not in a unique grid.I saw online that previous edition of Mathcad could do this, but I am unable to find the functionality in Mathcad Prime. Could you guide me to the speicifc process that I can use to achieve this. In summary, I have data points scattered in 3d space, with each data point having x, y, z coordinates. I want Mathcad to draw contours in 2D (axes representing x and y, with contours drawn between z values). An example of a process is described here, but I cannot find this functionality in Mathcad Prime (see Slide 53 and later).

We are finishing a Trial version of Prime 9. We have a Gold Support and need to enable Prime 9 License Management. I am not sure if that should be Cloud, Floating, or Fixed.Please enable the Prime 9 License. I am familiar with the various licensing methods.

I am unable to verify or access my mathcad license.EmailI purchased it a year ago, and would like to use it on another computerPlease let me know the steps to activate and use it, and how long it lasts. Thanks.

While trying to activate my license during the installation I'm getting "The remote server returned an error: (403) Forbidden."

Hi,I have an old license file for Mathcad Prime 3.0 (c. 2016!), but no longer have the download file or access to the software due to an OS upgrade on my computer. Is this something you can help me with? I'd like to use MathCad Prime again. It seems as if I can't access the knowledge base, the link won't work to allow me to view the installation guide for 3.0 that still exists in the help files.Jeff