Mfg Solutions & Apps

Hi, I configured a device for monitoring its parameters using Asset advisor (Thingworx apps - 9.1) and control advisor for kepware connection  I exported it using 'Export configuration data' option and imported it in another Thingworx apps version 8.5 but not able to see the device. have attached the application logs.

Our problem is Communication between Focas 2 CNC / PMC data window control libraries on the Device and  the KEPServerEX Fanuc Focas Ethernet Driver. We need to use SERIES 0i     I read the problem topic upload by @Kate "Connecting the robot and KEPSereverEX" and all chat with @stmarchessault    https://community.ptc.com/t5/Mfg-Solutions-Apps/Connecting-the-robot-and-KEPSereverEX/m-p/545373#M605   And the next topic https://www.ptc.com/en/support/article/CS281557   My SO is Windows 10 Home Single Lenguage, 64 Bit, X64 proccesor   We have bought the FANUC libraries FOCAS 2 (A02B-0207-K737)     We did the next steps:   Run the setup.exe Rename all files to UPER CASE (included the extension, except the letter i) Copy the DLLs like this:   C:\Windows\System32\   FWLIB32.DLL : CNC/PMC Data window control libraryFWLIBE1.DLL : Processing library for TCP/IPFWLIB30i.DLL : Processing library for 30i/31i/32i/35i/0i

Hello Everyone,   We have DMG Mori machine it streams data with MTConnect 1.3.0.17 we can reach it from browser. We add it KepserverEx and open Quick Client it gaves that error down below. Also we have Okuma MTConnect Stream which same version 1.3.0.17 with it works well.   Error MTConnect Client Read for the data items 'currentRunTime,program1' on device 'MTCONNECT.HUT191' failed. Reason: 'XML Validation Error: 'INVALID_XPATH' violates enumeration constraint of 'UNAUTHORIZED NO_DEVICE OUT_OF_RANGE TOO_MANY INVALID_URI INVALID_REQUEST INTERNAL_ERROR INVALID_PATH UNSUPPORTED ASSET_NOT_FOUND'.The attribute 'errorCode' with value 'INVALID_XPATH' failed to parse.'.      

The duplicate mashups that were available in the 8.4.4 version in my application are now not loading after a version upgrade but the Asset advisor is loading when we navigate from PTC.FactoryConsole.

Hello,    I have the following KPICacheValue: "actualProductionTime_APT": 0.015583333333333333,"goodQuantity_GQ_firstValue": 98,"plannedBusyTime_PBT": 0.015883333333333333,"plannedRunTimePerItem_PRI": 4.513,"producedQuantity_PQ_firstValue": 98,"goodQuantity_GQ": 98,"producedQuantity_PQ": 98 And I get the following efficiency: 289 Why do I get this result? We are using ThingWorx 9.0.4-b539 with the MFG apps 9.0.0-01   (( Δ producedQuantity * plannedRunTimePerItem_PRI) / actualProductionTime_APT) *100 (98-98)*4.5/0.015583 -> should be 0      

I'm wondering when "Thingworx SCO Utilities Subscription" license is required? I can't find any detail explanation on this license. If customer want to manage IoT platform as central hub providing supply chain data from multiple sources (ERP, MES, LIMS...), should I add this license?

Hi,I work with Dygraph widget but can not understand how to connect a valuestream to PTC.SCA.SCO.DygraphUtils services How to connect input for GenerateDygraphData - Chartseries in mashup. Are there any examples I can look at.

1.Is it possible to download the properties data history as a 'report' in Asset advisor? Is there ay option to do that? 2.Also the default chart in Asset advisor is Time series chart. Can we use any other charts instead of time series 

Hi, I connected Industrial Connections with OPC Aggregator. could discover the tags, and the Properties is unknown

Background: I have a few assets defined and some connected tags via KepServer. These tags have good quality and I can see their values updating in the Composer. I'll also note I have the status's of these assets configured, and I can watch the status change according to their definitions (I have seen the status change from Running to Unplanned Downtime correctly). The properties corresponding to the KepServer tags in the Asset_ Things are flagged as Logged (the ones of type Integer and Boolean anyways). Our ThingWorx version is 8.4.3.   The Problem: The asset performance is not being updated. The availability remains stuck at 0% and the status chart shows Not Configured 100% of the time: I get this error in the Mashup:  ERROR - universalServiceTrigger, exception: triggerName: "UI_timelinechart-10_render", _evt: {"EventHandlerArea":"UI","EventHandlerId":"timelinechart-10","EventHandlerService":"render","EventTriggerArea":"Data","EventTriggerEvent":"ServiceInvokeCompleted","Ev

Hello,   In the following video we can see a new UI for what seems Thingworx Manufacturing Apps. https://iot.gallery.video/detail/videos/thingworx-for-manufacturing/video/6227441370001/factory-insight-as-a-service-:-asset-monitoring-and-utilization?autoStart=true Is this UI available for Manufactuing Apps? How can we get it?   Thanks

Hello,   We are using the Manufacturing apps 9.1 with a MS Sql server. Since the manufacturing apps are receiving and logging a lot of data it will probably be necessary at a certain point of time to archive some of the data in order to keep the system performant. Is there any guidance about this? Which table have to be considered? kpielementvalue, kpivalue, value_stream?

Hi,    We have an instance of thingworx 9.0 with postgres as its persistence provider on windows 2019 server in the cloud. I am trying to import manufacturing app. There are 3 parts to the bundle dependencies, extension and upgrade utils. I am successfully able to import dependencies and upgrade utils extension files, however when i try to import the extension I get the below error  sco-AlertMonitor-customization-9.0.0-01-extension:9.0.0 sco-AlertMonitor-customization-9.0.0-01-extension is licensed but cannot find feature in license_capability_response.bin file A quick not my instance isn't licensed yet, but I will license it in coming 2-3 days. Can you please let me know what needs to be done to proceed.   Kind Regards SO

Regarding these documents https://support.ptc.com/help/thingworx/apps/r9.0/en/index.html#page/thingworx_apps/Exploring_the_Apps/configuring_users.html   https://support.ptc.com/help/thingworx/apps/r9.0/en/#page/thingworx_apps%2FCustomizing_the_Apps%2Fcreating_custom_roles.html%23   I understand that I create custom roll then can assign this to exist Controls Engineer, Maintenance Engineer, Maintenance Manager and Production Manager roles.   But I want to modify access rights more restrict. For example. Create user group "AssetViewer" and this group have role that only show Asset Advisor tile in the console.   How can I do this?

Greetings.I'm trying to create a mashup that allows me to browse Kepware channels and items, like the Discover tab from the industrial thing page on the composer. I have created "custom" versions of the BrowseItems and BrowseGroups services that allow me to choose an IndustrialGateway to execute said services on the Kepware chosen on the mashup. Their output an infotable with the same Data Shape as their "stock" versions.I'm trying to use a tree widget to display the channel structure like in the screenshot above, but I cannot find a way to do so correctly. I can display the root and the first levels of the tree (although not in the way I expect):   but when I try to go deeper into the structure the tree just disappears:   I've tried to use my custom service to change dots into slashes for the FullPath rows, but it didn't help.Any suggestions?Thank you for your time.

I've added users to the Administrators group and Factory Users group as well. But they are unable to view all the tiles, they are just able to see the Thingworx Composer and Demo Manufacturing Planning. What are the permissions I've to give them or Groups I need to create for the same. Below is the Screenshot of the mashup which shows Composer and Manufacturing Planning.

Hey,   atm we are planning to build a worker guidance PoC with ThingWorx and Operator Advisor.   I'm looking for a tutorial/course at PTC academy/Youtube etc. on how to install & use the Operator Advisor with ThingWorx properly.   1) Does anybody of you have a good recommendation? 2) Is it a good idea to implement a worker guidance with Operator Advisor and Thingworx? Any tips?   Thank you very much Phid   Is 

Hello,   According to https://support.ptc.com/help/thingworx/apps/r9.0/en/#page/thingworx_apps%2FCustomizing_the_Apps%2Fcalculating_kpis.html%23 the Effectiveness is calculated using  PRI*PQ/APT   In my current case it means: 4.513*23/140   But my effectiveness is 45% instead of 74 %. What am I doing wrong?

In Creo, a bounding box shows minimal box size in which you could put your components, models, or assemblies.The box shows the limit in the X, Y, and Z-axis. we can see the bounding box in creo view. Please check the attached screenshot of the bounding box with X, Y and Z-axis in creo view. Is there any way to see these bounding boxes in thingworx mashup? i have checked thingview widget but could not find any properties in thingview widget where we can set the values of boxes.

What is the best practice for setting the shifts to shift Schedules. I created 1 shift schedule for 24hr shift 00:00 to 24:00 and the kpi calculation updates at the time interval currently set to 15 minutes. But when I used the shift schedule for 2 split shift 07:00 - 15:00 and 15:00 to 23:00 the calculation  stopped working at 14:59 I checked the kpi cache and get time last  updated at 14:59.07

Greetings.I need to create a thing via a service (which will be called from a mashup) to create a thing, which will then be displayed on the Manufacturing Apps.I've read this document and a few forum topics, which say that I must set the displayName property to something in order for the thing/asset to be visualized in the ManApps screen.Unfortunately, this doesn't seem to be working. I've tried creating things with my company's custom thing template (which is based on the PTC.ISA95.PhysicalAssetThingTemplate) and even with the  PTC.ISA95.PhysicalAssetThingTemplate template itself, but it didn't solve my issues and I'm still unable to see the asset on the ManApps.Thank you for your time.

Hi everyone!   Today I was trying MfgApps Import/Export functionality and found out that importing the same file that was exported (no modification) makes the import process to skip almost all the rows from the properties tab. Viewing the logs:     Import Validation Process: [Properties Tab] [Equipment Name: Asset_LocallyBoundAsset][Name: statusTimestamp] Invalid reason: Changing Base Type is not supported     but I haven't changed anything to the file.   The expected behavior is that all 159 be marked as valid (instead of 7 valid, and 152 invalid).   Stack: ThingWorx 8.5.5-b103 ThingWorx-Apps-8.5.2-00-extension Regards, Nahuel

The effectiveness calculation is Thingworx apps 9.1 release does not work correctly. Following the support page https://support.ptc.com/help/thingworx/apps/r9.1/en/#page/thingworx_apps%2FCustomizing_the_Apps%2Fcalculating_kpis.html%23Effectiveness is PRI*PQ/ABT so 0.516*470/270 = 0.8982222222 but the effectiveness calculation is showing 0.19573677341929643   Just looked at the calculation and it looks wrong see attached file            

Hello,   I'm planning to customize the manufacturing app shift management (using §'Configuring KPI Calculation' of the documentation). I would create the schedules & shifts and overwrite the shift manager in order to consider the current day of the week. I'm still looking for the right service to overwrite for that, but my problem is another: I cannot find a place where the KPIs are displayed per shift / with shift information or filter. Am I missing something?    

There is a standard set of data output to the "Configuration and setup" application.Where is the location where the data of this application is recorded?@ @ I want to add and display new columns with data on the page of this app.