System Administration

I am trying to get both the quantity and the description to populate my table reports when using ANSI-English hardware. My QTY column is set to rpt.qty. I have a column labeled asm.mbr.description. It is a great product and easy to use and would like to have all my users use it.  

Hi,   Is there any data, that gives user the MTBF of certain release of CREO? For example, will 6.0.4 have as MTBF simillar to CREO 4.0 M140? I would like to understand, where i can found the balance between stability

Hi, can I install Creo in ARM-based windows? If yes can someone share links for installation help. I am planning to install it in Parallel desktop in Macbook Pro M1 release.      @MartinHanak could you help on this?  

Downloaded for school and entered correct licensing information from the Unistudent-standard.pdf file.   Opening up Creo Simulate it is saying it is unable to get required simulate license. Before this - we uninstalled and reinstalled everything multiple times because opening any Creo program it would say there was no license despite inputting on during the setup install.   Any help would be greatly appreciated.

Upon starting Creo 7 on my computer I receive a warning message list that shows license request failures.  The license is on a coworkers computer and Creo 7 starts for him. Creo 5 still starts for me working off of the same license, but will not allow Creo 7 to start.  Attached is the message I get.

Hello.I'd like to download the Student Edition of CREO Parametric 7.0 (free and with different file format not compatible with commercial version). How to do that ? Which is the correct URL on PTC site ? Is it different from Academic Edition ?Many thanks Pier

I am trying to install the newest verison on Creo and cannot get it to work.  First it wouldn't recognize the license.  I think I fixed that, but when I try to run the software now I get this message.  Any ideas on how to fix this?    

Hey everyone So I currently have Creo simulate 7.0 installed on my PC. So I wanted to download the older version (6.0). When I try to insert the license that I already have and open creo simulate 6.0 it doesn't work and I can't import or use it ( all of the icons are faded at the top) How can I solve this issue ? Thanks in advance

I downloaded Creo 7.0 by HTTPs in this link: PTC Academic Program - Free Download PageAfter this i unzip MED-100WIN-CD-440_7-0-2-0_Win64, the program installer don't install CREO 7.0.0. I followed all the instructions. When I run the Setup.exe it starts to load but it stops quickly. I tried install creo 6.0 too and have the same issue. Looking at the windows problem reports show this error. FontePTC Installation Assistant ResumoParou de funcionar Data‎24/‎01/‎2021 19:54 StatusRelatório enviado DescriçãoCaminho do Aplicativo com Falha: C:\Users\Júllio\Documents\MED-100WIN-CD-440_7-0-2-0_Win64\setup.exe Assinatura do problemaNome de Evento de Problema: APPCRASHNome do Aplicativo: setup.exe_CreoVersão do Aplicativo: 35.0.2020.53Carimbo de Data/Hora do Aplicativo: 5f898849Nome do Módulo de Falhas: KERNELBASE.dllVersão do Módulo de Falhas: 10.0.19041.572Carimbo de Data/Hora do Módulo de Falhas: 1183946cCódigo de Exceção: c0000025Deslocamento de Exceção: 0000000000023e49Versão

Hello,   In Windows 10, if you maximize Creo's window and move it to the second monitor, the screen will appear white. (CREO 4.0 M120, Creo 6.0.3.0 occurred)This problem does not occur on all PCs.I use the same hardware (DELL T3360), and the installation location and the config I use are the same.The same DVI cable used for the monitor.   PTC has reported this problem in SPR9604897, but the Status is Closed.The customer must switch windows through Windows + D or F11 to resolve the white display.This is very inconvenient.   Please let me know if there is an appropriate action on this issue.our attempts are reinstalling the graphics card driver, reinstalling Creo, and using graphics as the win32_gdi option.But the result is the same.   Can anyone please tell me what to do.   Thanks, Warm Regards, SeonHo Cha

I would like to see all the edges in solid geometry but I see that the color for edges when in wireframe is white which is a terrible contrast for a white background.I've searched config options under display.  I've also searched all the other areas of the Options setup.This must be easily done, but I have no clue where to find this.

hi   I am getting a model save error while i am saving the simulate model. any solutions

Hi,  We have recently rolled out Creo 7.0 but have found an issue where students cannot seem to access the bom_description_down.tbl file so they dont get to create a bill of materials.   (Please excuse my ignorance of terminology, im just the school network manager, i dont know much on how to use CAD).   Thinking it might be a permission issue i tried every combination of secuirty settings i could think of and even made a test student local admin of the machine but still he could not access this file. Is this something anyone has ever seen before?  Screenshot shows the teachers account who can see the file. Thanks

Having issues updating CREO.  Current version is 5.0.4.0.  Attached is the error I am receiving: My UID and PW are valid.  Any help appreciated.

Anybody have this error with Creo 4? And if yes how you manage it, I don't want to start with an older version of my model.  

We are happy to introduce two new tools on the eSupport site! These tools are designed to quickly get you the information you need in one place without having to search for it.   The Creo Installation Central Resource Page provides step by step instructions to perform common Creo tasks like New Installation, Moving Creo to a New Machine, Download License File, and Configure Creo Application. These topics cover both locked license and floating license configurations. If you’re new to managing a Creo installation, the one-minute video on the landing page will explain the basics. The Guided Licensing & Installation Troubleshooter for PTC Products based on FlexLM is a one-stop-shop for the vast majority of problems and errors encountered when using a license server. Most FlexLM licensing errors have multiple causes. Within a couple clicks you can review the most common solutions for that specific issue. Many of these solutions have links that open a popup window for more detailed

Hi,   I'd like to assign hotkeys in Creo 7.0.0., but somehow it doesn't work.   I did the following:   1. Click File > Options to open the dialog box. 2. Under Customize, select the customization page for which you want to assign keyboard shortcuts. 3. Under the Shortcut column, click the cell. Enter the shortcut key in the cell.     When I click the cell, nothing happens and Creo doesn't let me put the shortcut in. Maybe somebody has an idea, why I can't type anything in the cells ?   Thanks,

Has anyone explored moving creo's cache to onedrive? I have tried it and it seems to work, but I am curious if anyone else has done that yet?  Thanks in advance! 

I want to check the frequency of license usage on the server.To confirm in ptclmgrd.log, I would like to know the information of a long period of time and exactly.I would like to check the license, usage frequency on a year, 1 month, and 1 week.ptcstatus.bat can check the current usage, but you can not know the usage information for a certain period of time.The Performance Advisor - System Dashboard feature allows you to know the connection status, but you can not know which license is used.   Is there a way to do that feature?Except for items that need to purchase a separate program.

Goodmorning everyone,I have installed Creo Parametric to a client on 2 PCs.It has a floating license and so I have installed the license manager LMADMIN on the server.When the server's firewall is active Creo is unable to take the license.What ports and files do I need to enable in the firwall for everything to work?Is there a document?Thanks,Matteo.

Anyone have an example of a restricted values file with units?  I have tried formatting my file using the <quantity type> and <units> as shown in https://support.ptc.com/help/archive/creo40/creo_pma/usascii/index.html#page/fundamentals%2Ffundamentals%2Ffund_seven_sub%2FSyntax_for_Creating_a_Restriction_Defi_File.html%23.  I'm still on Creo 2, so maybe it is not supported.

Dear all, I meet with a terrible problem with opening files in Creo Parametric. When I create a part or assembly on one computer and synchronized it to another computer with Onedrive. The file of the part couldn't be seen in Creo open file window. If I copy these files to another address in the system. The files will appear in Creo. However, this is not applicable to deal with many files.  I'd like to ask if there's any solution to this problem. Thanks for your time. Kind Regards SZ

Hello all.   I'm trying to have my own environnement in Creo .... (I hate the dark font color !) I know, it simple, you need to register it and save the syscol in your config.pro. Problem is that my company don't allow it : every time i start Creo, it suppress the old config.pro and replace it by the standart one.   So I try to creat a batch who execute my company batch and then replace the syscol.scl. To do it, i created a trail who made that task Unfortunatly, each time i start by batch, he never execute my trail. What i'm doing wrong ? Maybe there is a simpliest way to do it ?    What's inside my batch : @echo offH:\proc_sh\cae\start_creo5.bat "P:\Couleur.txa" %*    

Hi was thinking about the possibility to merge multiple licenses of different companies in only one license server, my concern is, in that case, a company could use a license from another company (since they are floating) and make a bit of confusion, is there any possibility to keep licenses separate in somehow for each company, but still in the same license server or do you suggest to keep different license server for each company?   Thanks in advance Riccardo

Is there a .hol file, or something similar, that is used to build out external thread annotations built using the cosmetic thread feature?  The support page from PTC details how internal thread annotations are classified, but not external:     http://support.ptc.com/help/creo/creo_pma/usascii/index.html#page/part_modeling%2Fpart_modeling%2Fpart_five_sub%2FCosmetic_Thread_Parameters.html%23   Example: when I create a UNC external feature, say 3/4-10, the annotation generated shows 0.750-10.000.  This is simple to edit for hole features and internal cosmetic threads.  But for external...  ???