System Administration

Hello All, I am thinking to Virtualization Creo 11 for users ,Did anyone has done it already ,  What are the minimum hardware requirements Please share your views and experience  Thanks & RegardsThangadurai Ganesan 

We have some models that are Creo 10 and some are Creo 9. We are working with another company that can open Creo 9 models and not Creo 10. Is there a way i can save Creo 10 models to Creo 9 without losing features and Metadata?  

Hello I ran the setup.exe file and i get this error message: V:\pim\x86e_win64|installmgr.dll is either not designed to run or Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc0000020 Does the setup has to be installed in the desktop as opposed to a mount drive?  I am not sure if is the dll file itself or my Windows 11 (i do have window universal c runtime as MS visual c++ Redistributable).  I read somewhere here to download the dll file for creo 2.0 but i havent seen one for creo 10. I am still on the fence if it could be something else thanks 

Hi All, My PTC supplier adviced me to reinstall Creo and update to a newer version to get rid of another issue.I used to work with 8.0.4.0 and now I'm on 8.0.12.0, the previous issue is gone but now I got an even worse issue back!In this new version I can't get mechanism constraints to work. No matter what I do I'm not able to finish the constraint since it keeps saying "Connection definition is incomplete".Normally when I make a simple "Pin connection" I select an axis or round surface to align, then two surfaces to determine the rranslation and when this is done a new definition set appears to define the rotation. Now it will never show this rotation definition and I can't finish the constraint either. Any idea what this could be? Can it be a setting somewhere or is it a bug in the software? Thanks in advance!

Hello! Our Admin Center User Experience team would like to interview customers currently using Creo+ and/or the PTC admin center. We are looking for SaaS product users who have experience performing administrative tasks. The study is intended to help us learn about tracking the progress of ongoing tasks and receiving and viewing in-product notifications. The interviews will be conducted virtually over the next two weeks and will take between 30 minutes to an hour of your time. If you are interested in participating, please follow this link to share some background information on your role and register for a time slot. Please reach out to me with any questions. Best,Gerry StillmanGstillman@ptc.com

Hello,I have problem with Creo 3.0. When I run Creo, it shows a warning message with:License request failed for featureInvalid feature name: [FEATURE NAME]Next I click "OK" and application shut down.I found similary topic on this support, but advices in this topic donť work.Do you have some tips for fix my problem?Thanks

I was modifying the creo_parametric_admin_customization.ui in Creo 10. This .ui file gets put in the users loadpoint via our Creo startup scripts. I didn't realize that the .ui file contained the windows scale.  We can restore the old .ui file, but I would like the .ui file to not contain anything but the ribbon customizations. Is there a way to do that?

Hi @MartinHanak  How are you ?  With reference to topic Do you know which config caused the drag and drop issue ?  I have similar issue for a customer using CREO 10    Cheers 

One of our users is experiencing issue with PTC Control Center not updating Creo and not being able to be updated. When trying to perform a fresh install of the Control Center is says we can't overwrite the current install. Tried everything from an IT stand point except a fresh install of windows. Any one experience this? Screen grab added

I'm installing CREO 10.0.6.0 to use CREO Anysys Simulation, when I start it gives a flexnet version error, I've tried all possible versions and I can't get it to work, the license is for CREO 11, as shown in the print

Hi all.  I know this has been covered before but nothing I've read has helped me. Creo 9.0.4.0, Workgroup Manager 12.1.2.1, Windows 11 I login to either Creo or WGM and enter my credentials and select "remember me".I check windows credentials manager and the password is in there but the username is blank so I fill in the username.I login again to Creo or WGM and the password is correct but the username is my windows login.  (Domain/user)I check windows credentials manager and the username is blank again I've checked Chrome and Edge and there are no passwords saved.  I have to switch between Creo and WGM several times a day so this adds up to a significant amount of time! Any advice?  Thanks in advace!Brad  

I'm curious if the ModelCHECK Teacher function is working in current versions of Creo Parametric (8 and 9).    If so, is anyone willing to share some success stories with the tool?   I was thinking about using the Teacher function by customizing the web pages to point to internal command media and relevant training resources.   But I'm having a hard time even confirming the tool is working in the stock configuration.  Its possible we have an option miss configured.   https://support.ptc.com/help/creo/creo_pma/r10.0/usascii/index.html#page/model_analysis/modelcheck/add_info.html#   If I click on the error notification, ModelCheck appears to try to open an information pane, but its just a blank box with an "X"   Best Regards, Nick

During the deployment of a new computer we frequently see the user's Creo Parametric workspace cache copied from the old computer to the new computer. This typically causes the user's new installation on the new computer to crash during launch. The solution to the crash issue is to remove or rename the old cache folder. Not a huge problem. Just a nuisance that results in lost productivity. Do other companies see this issue? If so, what do you do to avoid this situation? Does anyone know why the cache can't be copied over to a new system? 

All,   Have you experienced the event manager not showing information regarding failed events? This is happening randomly and is starting to occur a few times a week.   Creo Parametric 5050 Windchill 11.0 M030 CPS14   PTC only has a workaround which is to rename the event folder in their cache and restart Creo, then try previously failed process. The workaround works but we need to understand why this is happening and if this is fixed in a newer build.  

I am using Creo Simulate Release N/A and DatecodeN/AHi Team,Our users are facing issue in reaching out to one of our License serverWe can see in logs and LM Tools that service is running but still users are facing issue. Need Urgent support on this.Here are the errors that I faced

When i click setup.exe it doesnt open anything it just loads for 2 seconds and disapear. I tried turning off firewall, cmd commands, different Creo versions from 11.0-8.0 and nothing works. Help

Is anyone else having config control issues with this new Creo+ update? All of our config options pointed to Windchill are broken and half of the others arent working correctly. I know PTC wanted to move all these option to the Creo portal but it seems like alot of things were not accounted for. Having to individually go into each of our company profiles and update the config since the global config option doesn't work is one thing we've run into. Anyone have any thoughts on this? Or workarounds?

I am using Creo Simulate Release 7.0 and Datecode7.0.3.0I'm having an issue adding a measure. I have a pair of nested cones that represent the front of an aerodynamic body. There is a pressure applied to the outside of the outer cone. There is a bonded interface between the two cones. So, this is like a cone with a thin coating of a different material.I want to know if the coating will delaminate. I want to put a measure on a line along the inner surface of the cone so I can measure shear. However, I can't figure out how to get shear in a specific axis (not one of the primary axes), and whenever I add a measure to a line the study will no longer run.

Hello,i want to install Creo6 with Win11 on an new computer. The licensfile is ok, only windows firewall is installed.When i start the licensidentification everything looks ok, after dropping the licensfile into i get the message "is started" but after this nothing happens and no further reaction or message (also after some minutes). What is the problem?Thanks Alex

It seems as if our IT dept has decided independently that they can save a lot of money on getting computers with slower processors as long as the processor has a good Turbo speed. I've never paid much attention to the Turbo speed when specifying a processor for Creo. What are the thoughts on Creo using the processor Turbo? This is a co-workers new workstation, I'm going to ask him to run the creosite benchmark on it and on his old computer too.  I just can't imagine this being an upgrade, but maybe I just need an education...not sure.   The processor in our specific situation is a Xeon W3-2423 2.1 GHz base speed. My current workstation (~3 years old) uses a Xeon W-2223 @ 3.6 GHz base speed. https://www.intel.com/content/www/us/en/products/sku/233484/intel-xeon-w32423-processor-15m-cache-2-10-ghz/specifications.html

I am using Creo Parametric Release 7.0 and Date Code 7.0.8.0I need to export a 2d drawing to .dxf. The export works so far, but unfortunately a view outside the drawing frame is exported as well even I choose "all sheets as paper area" (translated from german). Is there a way to export just the sheet w/o outer elements? Thanks BR.

Do you have any specific notes on the library components, saying that "This part is for graphical representation only. Detailed information should be available from the supplier"?

I am using Creo Parametric Release 7.0 and Datecode7.0.7.0I want to understand how to use the Find tool. If I look for Curve Features and leave an asterisk in the Value field in the Criteria section, the list shows a lot curves found in the model, presumably all of them. It looks like all or most of the curves start with F, like F103(BASE_CIRCLES). But if I type F* in the Value field, zero results appear.I want to understand how this makes sense. Because I want to understand how to use the Find tool effectively. I knew I was trying to find F103, but I didn't know the full name was F103(BASE_CIRCLES). How am I suppose to use the Find tool to find it if the asterisk doesn't work how it normally does? Am I suppose to read through the list of all curves until I find the one I'm looking for? Surely that isn't the case.

How can I write a nastran input deck from my creo simulation study

I have been using Creo 9.0 for the several years at company, Suddenly, I cannot run Creo because of license error message and AFX&IFX fail. Any idea how to fix this problem? I tried changing the settings to fix this problem but it didn't work.(https://community.ptc.com/t5/PTC-Education-Forum/Creo-doesn-t-work-except-on-the-wifi-that-it-was-downloaded-with/m-p/855599#M13362)  1. License Warning Requesting PROE Engineerlll ... Requesting ROE_MechFoundation ...  -15: Cannot connect to license server.  Run ptcstatus.bat for server status 2. AFX failed to load. 3. IFX failed to load.