ThingWorx

Hi, What is the difference between Mashup templates and master templates in ThingWorx 9.0?  And without the layout widget in ThingWorx 9.0, it is very difficult to do the spacing between each container. Is there a method to key in the spacing of the container as per our wish?   Thanks & Regards, Shalini V.

Hi    I am using TWX Platform 8.0+ in Google Chrome Browser. I have 3 mashups under my current project for which I am getting the following pop-up - "Could not load "mashup_name" - internal exception 1". This is not the case in IE though.  I kindly request to please advise on the work around

Dear devs,   While it is clear to me how to give permissions for the Mashups colletion:     cs.AddCollectionVisibilityPermission("Mashups", org.getName(), "Organization");     I don't quite understand how can I give permissions to the single Mashup, as a corresponding class doesn't seem to exist in the SDK.   Thanks and best regards, Federico 

Here is my requirement:   I have a "Thing Template" which establishes connection to an external database (JDBC - MSSQL). Now, I want to import all the entities from Development Environment to Testing & Production Environments. I want to update/set the "Configuration Table - ConnectionInfo" with new JDBC settings of new Environments.    In the above scenario, once I change the settings on "Thing Template" can all the "Things" imported inherit the new settings? These "Things" have many services developed by different developers. I just want the JDBC settings to be updated from its Thing Template.   Instead of changing and tracking "Things", am trying to change it, at one place (Thing Template). Any ideas or suggestions?

The download for simulated data appears to be a html file rather than an xml file with valid data. When trying to import  https://developer.thingworx.com/-/media/developerportal/Foundation%20Quickstart/Things_House_data_simulator.xml When trying to import the file it returns Import failed with the following application log error "Invalid request: org.xml.sax.SAXParseException; lineNumber: 2; columnNumber: 10; DOCTYPE is disallowed when the feature "http://apache.org/xml/features/disallow-doctype-decl" set to true."    

Hi   I have imported CharWidget - v3.0.3 extension from the marketplace, which allows the label chart to view Y-Axis values on the bar using ShowValues option under properties, but I don't see such option listed in the properties section. Is there a way I can achieve the following.   Thanks and Regards Ketan Agarwal

Hello,             I want to show status of  program starting before 2 hrs and  15 min before if program is start then I want to show status is ON  and after finish program it show me Your program  is expired I have two use case for assign status for program as below  1) I want to assign program/Batches  for every day 2) Assign program weekly once or twice programs     please refer below attachment for better understand and suggest how to write service for assign status for program??   Thanks in advance  

During the device on boarding the device generates a asymmetric key pair and send the public key to ThingWorx. The key is stored in a property. The message form the client will be signed with the private key and added to the JSON string. the incoming JSON string just needs to be “truncated” by the hash value and now I need a method where I can check with the public key and the JSON string if this matches to the hash. How?   the signing will give the ThingWorx server the confidence that the message was send by this specific device that previously shared the public key.    

Hi      Is ThingWorx 9.0 supports InfluxDB.     Thanks in Advance

I want to define my Custom CSS for the widgets but, unable to define the native variables in the ThingWorx Custom CSS. Can anyone let me know how this can be achieved in thingworx platform?  

Hi All,   I'm trying to fire an event when a session variable is changed, but nothing seems to happen.  I set up the variable and bound the changed event to a service, but when I update the session variable via a service, nothing happens.  I did confirm that the variable is being updated.  I'm using 8.5.3 and I found this:   https://www.ptc.com/en/support/article/CS290680?&language=en&posno=1&q=SetGlobalSession%20value%20services%20do%20not%20trigger%20session%20parameter%20changed%20events&source=search   Which is the same issue I appear to be having.  I was just wondering if anyone else has noticed the same issue -- as I'm probably doing something wrong.    I'm trying to implement:  https://www.ptc.com/en/support/article/CS314806?&language=en&posno=2&q=thingworx%20service%20session%20event&source=search Option 1 Thanks!  

Hi,   My logger setting in config file is     "logger": { "level": "DEBUG", "audit_target": "r:/_tw_logs/audit.log", "publish_directory": "r:/_tw_logs/", "publish_level": "DEBUG", "max_file_storage": "20000000", "auto_flush": true },     The audit.log does not have the same content as wsems_log1.log while they have the same log level. Is there any way to configure 2 different log files for AUDIT and DEBUG level?   My Bests, Hung Tran    

Hi PTC Dev-Community, I am trying to use the SAP OData Connector and got the response Invalid connection. But if I open my URL and Enter Username and Password in the Browser I am able to open the Connection.     Anyone has some ideas , best practices , tutorial or documentation on how to debug / investigate and find the issue? (e.g. Could this be related to Proxy settings or other topics in the backend ? ) - I can access both Thingworx Flow and SAP Odata Connection in the browser - Receive with the same credentials "Invalid Connection" in PTC ThingWorx Flow  So what are options ways to investigate to get more information. Thank you!   Running ThingWorx 9.0.2-b136 

Hi,   In my case, I need to list 20 entries per page in the mashup.  one of column of the entry need to request data from external system(WMS) using RESTful call.   The performance must will be bad if send 20 requests one by one ,  so I want to send the 20 requests together in parallel and then fill the result when all of the request get finished ,  the similar mechanism like Promise.all()  .    one possible approach may be :  define a session variable as the indicator of finishing all request send the requests asynchronously raise event in each request when get finished the event subscription update the session variable  the main program check session variable in a while loop to know if all of the request get finished but Is there a more concise solution for the case ?    Regards, Sean

Hi,   I am trying to install Thingworx Foundation Trial version. I have installed java JDK and set system variable. But I am still getting error. Please find the attached image.       Regards, Sri1

Hi ,     In ThingWorx , any snippet is available to get the list of Thing Template and Thing names .   Thanks In Advance.

Hi, Where can we find all the ThingWorx licenses created so far for our organization? In license repository, I see only the licenses created for last 7 days. Is there a way to see total number of licenses created from first to till date for the organization from licensing portal?   Thanks, Shalini V.

Thingworx 8.5.2 :   Button widget already has 20px padding.How do I take it off as ther eis no option to edit in properties.

Hi there,   I was wondering if is possible create button or dropdown menu next to Search and New buttons in composer. It is possible to create them by something?   Thank you!

I bound values to properties AxisMaximum1 and AxisMinimum1, but the chart doesn't reacts on data. It prefers to use manually entered values. The property YAxisMode set to "Multiple Y Axes". Does it depend on any other property?    I am using ThingWorx 8.5.9-b494 and build in widget  timeserieschart. 

 Hi,   I have been facing an issue of internal exception 4   when i use the show/Hide log in that mashup page it displays an error like 'An error occurred while loading mashup "Mashup name" Expected string for parameter content, received null instead.'   But i have not used any mashup parameter    I have used three services in the mashup getproperties, querypropertyhistory and setproperties which is to get and set properties of a remote thing from kepware server   kepware server installed in same machine and i am using trial version of  8.5   Any suggestion?   Thanks, Abdul

I am looking for a high level answer. If a customer has Thingworx on a local on-prem single server, and they would like to go to a high availability setup, what is the effort to do so? Relatively easy/hard? Hours/Days? if you need more detail let me know. this was a high level discussion, and not an actual issue at a customer

Hello,   It is possible to change the filter hint text in dropdown after clicking on it? The default behavior is that the hint text disapear when you write something.    

hii, i want to play video in mashup after clicking on button. i have one grid which have number of videos and i want to play the video after clicking on  button.  below i have attached the pictures for your better understand.

Hello,   I'm wondering if it is possible to switch to a mashup based on the time of day. My goal is to having something such as at 2:50 pm every day, the screen will switch to a mash up that says to start winding down and prepare for the shift change. Or at 7:00 am - 7:10 am every morning, the screen will ask the operators to check their equipment. Is this possible?   Thanks