ThingWorx

We use a Combo Chart in Thingworx 9.6. I sent the widget the minimum timestamp value.However, the widget uses a different minimum timestamp value, in general it seems to use an indefinite value of about 10 minutes. Does anyone have any solutions? BR Dimitri

Hi, We are trying to upgrade our ThingWorx platform from 9.3.2 to 9.6 versionI am having the following doubts:1) How to handle the Custom widget extensions? - Is any upgrade is required or do we have to import the extension files again after upgrade is completed?2) How to handle the DataBase (MSSQL) - do we have to take backup? Required or Not3) TimeZone? If we change Tomcat Timezone is enough or not?4) License file - This is clear that we don't need license file again while upgrading.5) All the existing entities will be present or the upgrade will impact?6) Is Jdk 11 version will support or not? If not which JDK version is applicable To Note: I have started reading the document from Thingworx Help Centre : https://support.ptc.com/help/thingworx/platform/r9.6/en/?_gl=1*1hrg7ds*_gcl_au*MTY4NDIwNzA2NC4xNzM1NTQ5MTAyLjI2NDUzODIzNi4xNzM1NTQ5MTE5LjE3MzU1NDkxMjU.*_ga*MTMxNDg0MDI3Ny4xNzI1NTIyNjk0*_ga_7NMP2MSYPM*MTczODY1NzY0MS4xNC4xLjE3Mzg2NjAxMDMuMTAuMC4w*_ga_CBN5QVB9VJ*MTczODY1

Is there away we can fetch the data available in Servigistics from ThingWorx 9.3+

Hello Everyone, I'm trying to create a donut chart by using the Pie chart. My requirement is to display the label in the center of that donut chart. I tried looking for the solution in help center which leads me to a property call ShowDonutSliceLabel, which I'm not able to see in my pie chart property.  No, it's not the version gap I feel because I m using the ver 9.4 and refer the same ver doc. If anyone knows how to enable it pls let me know it would be a great help. Thanks in advance!

I am using ThingWorx Platform Release 9.3 and DatecodeF000We have installed Thingworx Foundation 9.3.19 on a test server to validate the export and import process of existing projects from the previous version. However, we're facing issues with importing certain entities. Specifically, the number of entities successfully imported (e.g., Thing templates) does not match the total number initially exported. Additionally, some of the imported entities are not visible in the UI.Few extensions not imported due to digest match even though recommended java version is installed.Here are the errors that I facedUnable to process import: Thing PTC.SCA.SCO.DefaultOperatorAdvisorFileRepository has an invalid thing template [PTC.SCA.SCO.OperatorAdvisorFileRepositoryThingTemplate]Unable to Invoke Service ImportSourceControlledEntities on SourceControlFunctions : Import Failed: Thing PTC.SCA.SCO.DefaultOperatorAdvisorFileRepository has an invalid thing template [PTC.SCA.SCO.OperatorAdvisorFileRepositor

 

Hi, Is there any possibility that we can connect all servers to thingworx and get the statistics/alerts when the server is down/issue occurs. Or let me know if we can get the above with some other way. thank you

Does Thingworx support MongoDB Java Drivers to connect to an external database like Mongodb or AWS DocumentDB? 

Hello everyone, We have different mashups for different features. When a feature is selected, the corresponding mashup name should be updated in the URL and browser tab. Is this possible in ThingWorx, or do we need to develop a custom extension? Previously, we could achieve the browser tab title update using the Master Mashup Title, but in ThingWorx 9.x, the title is no longer bindable. Are there any alternative workarounds? Thank you in Advance!

when i Open Application log in monitoring am getting an error called "Internal server error".I have mentioned the correct code in tomcat->java option.Then as well am getting that error. -Duser.timezone=UTC-Dserver -Dd64-XX:+UseG1GC-Dfile.encoding=UTF-8   

I wanted to achieve a Dark Mode and a Light Mode in my Dashboard.

Novice Thingworx developer here. We have some existing Navigate apps developed by a 3rd party and I am trying to understand them so I can create new ones. My background and experience is in relational databases. Some of the data that is managed in these apps is managed in a data table. I can see the records in the data_table. These record counts range from a few hundred to a few thousand entries. A related app has data records that total up to tens to hundreds of thousand records. Those are stored in their own SQL Server table. The developer wrote a SQLDatabaseConnection Thing  and a DataShape to manage that interface. Is there a common rule when you go one way vs another? 

Hello,   As you can see in the picture below i sort the results and it give me perfectly fine but when i login into mashup with the user whose is not administrator and part of the usergroup then it does not show this as sorted. the user has right on this datatable. there is no error in network tab also for service but still i do not get the results sorted...  

Hi Want to deploy TWX in HA on RedHat 9I have an NFS share for /ThingworxStorage/, accessible form 2x TWX servers. In TWX Help Center 9.6 the following statement:/ThingworxStorage/extensions folder must not be shared in the HA environment. Any recommendations on how to achieve this?I'm unable to find a setting in platform-settings.json to specify a new location for this folder "/ThingworxStorage/extensions"  Thank you. 

Hello All, I have couple of questions regarding the High Availability in Thingworx, this topic is new for me:1. Is Kepware server required or using Thingworx Connection Server it will work?2. Is Thingworx Connection Server need additional license, or it will work freely if I have Thingworx platform license?3. As in HA, we need multiple Thingworx instances, do same license work or separate license is required for all the instances? Also, please let me know if any I should consider as pricing point of view. 

Currently we are using responsive containers in thingworx composer design.   When clicked on second dropdown, its options are overlapping with first down     Expectation is to get options just below its own dropdown. Please help us to achieve this.   

i'm completely new to this but i have connected a machine to kepware and i read its PLC data. Now i want to get this through Thingworx , any guidance on how to do this ? thanks 

Hello everyone, I’m currently working on a ThingWorx 8.5.14 project and need to develop a custom extension/widget. However, I cannot find the ThingWorx Extension SDK for version 8.5 in any of the usual download locations or on the PTC eSupport site. If anyone still has the ThingWorx Extension SDK (8.5) available or knows where I could download it, I would greatly appreciate your assistance. Thank you in advance for your help!

Can anyone share document or link to test results done by PTC on its platform?Or else suggest a way to do this test please.

Hi, we use Thingworx 9.5.1 With SSO login and that works good , all parameters for reverse proxy we implemented like in the CS : CS327279 - "Incoming SAML message is invalid" "Endpoint with message binding <Binding> and URL <URL> wasn't found in local metadata" is logged in the SecurityLog when authenticating to ThingWorx Platform with Single Sign-On (SSO) enabled    Now we upgraded in our DTA to 9.6.1 , with LDAP all works fine, when we test with SSO then the application returns the HOME URL in HTTP://Thingworx/Runtime/index.html?mashup=MSU.Mainmashup=MSU.Main and lands in a Loop to go to a https url,  Where 9.5.1 returns the URL Relative like this  //Thingworx/Runtime/index.html?mashup=MSU.Main. Does anyone has an idea?

Hi, I am having a strange issue here that I don't know how to investigate, I created thingshape then a template that has this thingshape, then I created 7 things driven from this template.inside the thingshape i have a subscription that calls a service within the same thing shape, lets call it service 1 , this service 1 do some calculation and then calls service 2 and service 3 ,the issue is: service 1 and 2 works fine on all the 7 things with no issues, but service it is rarely works for all the 7 things, most of the time works for one or two things only,I tried to check the script log errors but nothing there, and when i run this service manually inside the thing it works fine with no issues.I don't know what should i share else but the issue is not related to whatever the code written in any of the services (from my testing).thanks

I want to highlight autocomplete widget border colour based on few conditions. ex: if(cond==true) Output=""; else Output="ui-autocomplete-input"; css code: .ui-autocomplete-input { border: 1px solid red !important; }   This css code showing border in red for both true and false conditions.  What is the correct code??      

I'm using version 9.3.9When I set the Selected Option Text size to greater than 22px, the displayed text is cut off on the top and bottom in runtime:However, in composer, the dropdown box and font will grow appropriately:the same happens in the theme preview mashup.  As I increast the Option Text font size above 22px, the Select... HintText in the Dropdown List gets cropped also.I have tried adjusting every font size in the style theme and even tried the style property overrides for the dropdown widget, but can't find the correct setting to use. Thanks,Steve 

Hi all, I am trying to merge two queryPropertyHistories from 2 different things together and am struggling to figure it out. I have two queries from two different things which wouldn't have a set data shape or property values (user selected). The end goal is to combine two queries and output them into a line chart widget.  For example, these two images I would want combined into a single infotable used for a line chart. So basically just add the second infotable to the end of the first infotable then chart it (data doesn't need to be perfectly clean in table form). The property names are never the same as it is user input for the queries. Any recommendations on how to merge these?   

Hi,   The Data Export in 9.7 has moved to functions as per the Release update Documentation, and when I tried using the DataExport function to Export on the Dashboard/Runtime, I saw an Error in the Inspect window.     mashup-common-widgets-runtime.js?_v=9.7.0:1 Uncaught TypeError: Cannot read properties of undefined (reading 'DataName') at TW.Runtime.Widgets.dataexportfunction.doExport (mashup-common-widgets-runtime.js?_v=9.7.0:1:179477)     After the error in inspect, the data is not exporting   Thanks,