Vuforia Studio

Hello   We want to test Vuforia Studio in our company but we are not able to "configure" it. --> see attached screenshot The credentials which I use at the window "Configure Vuforia Studio" are correct.   Logfile:   [2019-08-06T13:59:53.359Z] error: [twx-studio:auto_configure] undefined GET https://trial.studio.vuforia.com/api/v1/service_details Unable to retrieve service details. Request failed. { Error: connect ETIMEDOUT 3.222.121.221:443at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1097:14)errno: 'ETIMEDOUT',code: 'ETIMEDOUT',syscall: 'connect',address: '3.222.121.221',port: 443 }[2019-08-06T13:59:53.360Z] error: [twx-studio:index] unhandledRejection Unable to retrieve service details. Request failed.[0mGET /api/autoConfigure [31m500 [0m22017.778 ms - 35[0m   I also tried to add our Proxy in the settings. (Example: http://1.1.1.1:8080) However it still doesn't work. If I add the proxy with http the following error occurs in the log

Hi,   I have recently locally installed the Vuforia Experience Service. At no point in the installation was a licensing file requested. I am now wondering how AR Experiences are licensed.   Question 1: Is there only licensing for Vuforia Studio and not the Vuforia Experience Service? Question 2: How is the licensing for Vuforia Studio related to Thingworx (currently all admin users in the Vuforia Experience Service Thingworx are able to publish experiences)   In general terms, we are unclear on if the licensing depends on the number of published experiences, the number of publishing users or at the installation level of the Vuforia Experience Service (or some combination!). Any explanation would be valued.   All the best!

Hi,   I notice that adding a footer to my 2D overlay has a default white background and im wondering if anyone has a tip for removing/changing it? Ive tried to use css to set it by giving the footer a class but this does not seem to work.    Any tips are appreciated, thank you.

Hello, I am attempting to publish my project in Vuforia Studio, and when I attempt to validate the Experience Server, I am prompted to sign in. When I click the "Sign In" button, nothing happens. However, when I click the "Cancel" button, I get an error saying "Failed to authorize experience server." See images below. I would appreciate any help on this.

Hi, I am currently working on deploying my company's Vuforia Experience Service. Right now we are having difficulties validating the Vuforia Experience Service. We are currently using the following set of instructions for validation: https://www.ptc.com/support/-/media/6FCDB63E6C444D5CA0DEE998A52AC8FF.pdf?sc_lang=en#pdflink76aeb9f9 (page 104)However, this set of instructions assumes the experience service is connecting through a single port: 2019. According to another set of documentation: https://www.ptc.com/support/-/media/6FCDB63E6C444D5CA0DEE998A52AC8FF.pdf?sc_lang=en#pdflink-506fe4df (page 12) the experience service should have two open ports, 2019 as well as 443. While our experience service seems functional (according to the validation documentation) it only has port 2019 open. How can we troubleshoot the absence of a 443 port? In general could you explain the use and purpose of each of these ports (2019 and 443)? Why does the Experience Service need a separate port to bring in

Hello,   This is a bit of a challenge. I think there may be a variety of creative solutions:   I would like to show in AR the passages where oil-flows within a special pump. I have attached an image of this. In Creo Parametric I am able to turn down the transparency of all parts to about 80% and then color the surfaces where oil flows. You can see they are bright red with no transparency. So you can see through the transparent pump and understand the passages inside.   However when I export this as a PVZ, the red surface coloring disappears. I would love to somehow select all the surfaces and turn them into a quilt or a solid geometry that I can then add back to the model. As it is now, they are just a void space within and between various parts of a complex assembly.   Even better would be the ability to show dots, arrows, balls, or some representation of fluid flow through the passages. This sounds very labor intensive if I did this all manually.   The end go

Hello, I saw some videos on youtube where the simualtion results where visible in augmented reality. Could someone please explain how to achieve this? For example which format must be exported from Ansys so that it can be imported into Vuforia Studio? Thank you !

Hi all,   Do anyone know if it is possible to integrate google maps, or any map service, into Vuforia Studio? In the case, how would one proceed?   Thanks, Paal.

Can someone please share a JS code for changing the source file of a Video widget   Avinash

Hello, team!   This question may sound stupid but is it possible for me to use (in Vuforia Studio) multiple model targets to recognize different angles from an unique model? I wasn't able to use the MTG (Model Target Generator) to do so!   For example: I have an experience that assists the user to fix a pump. The experience will be started by recognizing the model from its right side, but the second step needs to be done in the front side of the pump; the third step from the left side, etc - therefore, I need the user to recognize each side before proceeding with the steps.   Is it necessary for me to do separate experiences? Is there a way to make the model recognizable from multiple viewing angles within the same experience?   Thanks!

Cannot "Publish" to Vuforia Experience. Below is the error message : =============================== [2019-06-03T05:27:16.473Z] error: [twx-studio:proxy] Proxy error { Error: connect ETIMEDOUT 10.76.68.192:443    at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1097:14)  errno: 'ETIMEDOUT',  code: 'ETIMEDOUT',  syscall: 'connect',  address: '10.76.68.192',  port: 443 } null 200[2019-06-03T05:27:16.474Z] error: [twx-studio:proxy] twx server proxy error...[2019-06-03T05:27:16.474Z] error: [twx-studio:proxy] connect ETIMEDOUT 10.76.68.192:443[0mGET /ExperienceService/viewcommandhost [31m500 [0m42130.133 ms - -[0m[0mGET /api/switch [32m200 [0m1.497 ms - -[0m[2019-06-03T05:27:53.491Z] error: [twx-studio:auth:oauthHandler] connect ETIMEDOUT 10.76.68.192:443[0mGET /api/switch [32m200 [0m1.864 ms - -[0m[2019-06-03T05:28:14.494Z] error: [twx-studio:proxy] Proxy error { Error: connect ETIMED

How do I set the resource for a 3D model using JS? Is it possible to change 3D model runtime to create an animation effect?     

Hi,   In the same way as adding streamlines from Creo Flow Analysis(https://community.ptc.com/t5/Studio/How-to-add-streamlines-from-Creo-Flow-Analysis/m-p/563464 Where the streamlines are exported from Creo Flow Analysis), I wonder if it is possible to do the same with structural analysis. E.g FEM visualization in Vuforia studio. (Like this: https://www.youtube.com/watch?v=5ACqirpuxvk). I would like to visualize the structural analysis using AR.Cheers,Martin  

I'm working on an experience that shows users how to connect a device. Pop-up instruction steps describe connecting cables to the 3D model's rear. Clicking to go from step to step also plays animation of making the connections. When the user clicks the button to open the last step I want to rotate the 3D model to show the front panel LEDs.   http://support.ptc.com/help/vuforia/studio/en/#page/Studio_Help_Center%2FBeginner_JSInvokeFunction.html Following the directions above gets a button click to invoke a JS function to rotate the 3D model. However this seems to break the functionality of the on-screen rotation slider I set up for users. Re-applying the slider's binding to the 3D model appears to break the JS function. Is only one thing allowed to rotate the 3D model on its Y axis? Also, I need to rotate the 3D model back to its original position when the user closes the instruction pop-up. Creating another JS function seems to stop the original desired rotation from working.

When I open and edit an Excel file with Vuforia View, the file is not saved to the same location. The temporarily downloaded file is saved locally.

Hi everyone.   Our Customers asked me if it's somehow possible to make the 3D-Labels 'draggable'. In some cases / viewing angle , they're covering the model. Is this possible?   Greets

Hello,  Just recently started my tripe for Vuforia Studio and I am trying to log in to my Dev portal with in the web interface but it keeps telling me "Username or password is incorrect. Check your credentials and try again."   I have tried my username and my email in the username field but no luck.  This is the log generated at the time of log in:   [2019-06-06T14:35:26.849Z] error: [twx-studio:auto_configure] 401 GET https://trial.studio.vuforia.com/api/v1/service_details Unable to retrieve service details. Response not 200 OK. "Not authorized"[2019-06-06T14:35:26.850Z] error: [twx-studio:index] unhandledRejection Unable to retrieve service details. Response not 200 OK.[0mGET /api/autoConfigure [33m401 [0m241.668 ms - 38[0m

Hello, I want to push different types of data from VS to TW.(Login Details/ PDF/ Screen Capture) Could anyone please explain me that how can we push data to TW? ExampleHow can I send verification details to TW as per image? I want to display this data on Thingworx Mashup. (Whoever login or verify this detail)  

Hi, I am trying to achieve functionality similar to the vuforia studio motorbike welcome experience. I want to be able to press a 3D image button, and have a section of my 3D model highlighted a different colour. There are three different sections that I want to have their own button. My process so far has been: create 3 figures within Creo Illustrate, one highlighting each part. I then uploaded the .pvz to studio, along with the 3 .pvi files individually and did not select a sequence in the model widget. I then added the following lines to my Home.js   $scope.firsthighlight = function() {$scope.view.wdg['model-1']['sequence'] = 'app/resources/Uploaded/l-Creo 3D - TestFigure1.pvi';$scope.view.wdg["model-1"].svc.play = true;   with the function call firsthighlight(); in my click js for the image button. This seems to do nothing and I'm not sure why, any help would be appreciated! Thanks

Hi,   1) Can you tell me if realwear HMT-1 support Vuforia Chalk?(Yes/No) 2) If it does, from where can i get the apk? 3) Is it free or not? 4) What are the procedures for licensing?   Thanks & regards, Abhijeet Gupta

As I understand, Vuforia Studio allows you to share an experience using an Experience QR Code as well as a Experience URL. Is it possible to customize the Experience URL? Thanks! Laura

How do I copy and paste artwork into Creo "Illustrate" from other tools such as Adobe Illustrator?

Hello.    I am trying to overlay a simplified (laser-cut acrylic sheets) real-world-mockup with CAD  data.    With just one ThingMark, I experience problems with occlusion by my mockup. Therefore 2 questions: Can I somehow use several ThingMarks? For example, I can put 2 ThingMarks on my mockup and know the x, y, z positions of each one, so once one of the two is occluded, the other one will come into play If I have a CAD model of my simplified mockup, can I somehow convince Vuforia to track this real-life-mockup and overlay it with my virtual CAD data?   Thanks for the support, best wishes, Jens

Hello,   I am currently working on a HoloLens experience which will be used in large physical space and the users need access to some of the information no matter whether they are near the loaded experience or not.   The HoloLens Start menu and the Vuforia Studio Experience selector menu uses the concept, which Microsoft calls tag-along. Is it possible to include/edit this property for a studio 3D Label?   Thanks in advance!  

Is there a significant difference in model target tracking between the Model Target Generator for Vuforia Engine, the model target tracking in Vuforia studio and the tracking from the Vuforia Object Scanner app? Currently we are using the model target tracking built into Vuforia studio and it isn't working very well. I'm wondering whether one of the other two approaches might have better results.