Augmented Reality

Good morning everyone, I am experiencing a big problem with my publications after upgrading Vuforia Studio to version 9.2.2 (9.2.2.5162). Specifically, I use the following functions:      tml3dRenderer.setProperties(group_selection[i], {opacity : 0}) and tml3dRenderer.setProperties(group_selection[i], {hidden : false})   to hide/show parts or entire groups of pvz models   The second function with the parameter "hidden: false" is not working anymore. The project is large and the client using the experience is not really satisfied with this malfunction. Can someone help me?  

Vuforia Studio Bug fixes and minor improvements Vuforia View RealWear: With the Vuforia Studio 9.2.2 release, you will need to update your RealWear firmware to 12.1, as we are discontinuing support for RealWear 11.2 and 12.0. Updating to RealWear 12.1 will provide access to the most up-to-date features and support. Once you've updated to 12.1, republish your 2D eyewear projects with the latest release of Vuforia Studio - version 9.2.2. This update to RealWear firmware and republishing your projects will resolve the known issues with voice commands and widgets. HoloLens: Resolved issues with sequence order and coloring Improvements to text size and display of 3D buttons Bug fixes and minor improvements Experience Service Bug fixes and security improvements

How would I code a function to execute every time a service is completed? I would like to use js instead of bindings.

Hello there! I have a Value Display widget showing some data. I wanted to control the style with CSS in the Application section, so I wrote:   //Green.valdispGreen {color: #33cc33;background-color: #000000;font-size: 25px;opacity: 0.7;}   However, I found out that only the LABEL changed size, the VALUE portion of it, did not inherit the color or the font size:   Does anyone know how to change the VALUE font and color? Thank you so much!

Vuforia Studio Support for sequences created with Creo Illustrate 8.0 Support for occlusion on Area Targets Improvements to 3D Panel widget: Ability to configure offset and snap distance Bug fixes and minor improvements Vuforia View Support for Windows Surface Go 2 Android: Support for Android 6 and 7 will be discontinued in July 2021 RealWear: Support for RealWear 11 will be discontinued in July 2021 Bug fixes and minor improvements Experience Service Support for ThingWorx 9.2 Support for RHEL 8.4 Support for Ubuntu 20.04 Support for PostgreSQL 13.3 Bug fixes and minor improvements

Dear support team,   After clicking on a part like the rotor in the 3D-Guided Service Instructions demo experience, it gets highlighted green, but after that goes away it looks shinier. Why does it not go back to "normal"   I have tried to adapt the on click ionic popup for a customer experience, but it does not work in view app, it only works in the preview. What could be the problem there? I am using a Iphone SE 2. I can't share the experience right now because of a non disclosure contract. This is the code I'm using:   // $scope, $element, $attrs, $injector, $sce, $timeout, $http, $ionicPopup, and $ionicPopover services are available // triggered when user clicks on object in the scene $scope.$on('userpick', function (event, targetName, targetType, eventData) { // //Look at model and see if it has metadata. If it does, then execute the below code and create an object called metadata PTC.Metadata.fromId(targetName) .then((metadata) => { // // variable

Hi,   I read this article (here) and try it on my project, but it doesn't work. Whatever texture changed, it didn't show difference.   I uploaded two pictures (sea and forest for test).   Then use this script to change texture and shader. $scope.init = function(){//$scope.setWidgetProp('model-1', 'texture', 'app/resources/Uploaded/sea.jpg?name=tex0&edge=repeat');$scope.setWidgetProp('model-1', 'texture', 'app/resources/Uploaded/forest.jpg?name=tex0&edge=repeat');$scope.setWidgetProp('model-1', 'shader', 'reflect;mixer f 0.5');};angular.element(document).ready($scope.init); In runtime, it look like that.   Did I miss something?

Hello,   is it possible to represent a fluid flow just like it shown in the video? How can i achieve that? With JS or JS and the TML-Widget?   Thanks you for every tip.

I see from a previous post a few years ago that this was not an option.  Testing today seems to show the same unless I am missing something, which is entirely possible.  Creating the labels and such in Studio obviously works, it is just more work and a bit disconnected.   Can anybody confirm?  If not yet, can anybody comment on a "when"?   Thanks, -Scott    

Is it possible to place leaderline above a particular model or model item instead of putting it as 'Always on Top' in Vuforia Studio?Customer uses leaderline in annotation to indicate which annotation is for which part(model). The annotation and its leaderline looks like below:   There is an end point point to the green part. But when they move the experience or look at the model at different angle, the end point of leaderline looks like pointing to another part. E.g: It is not clear on whether it is pointing to the green part or the backside gray part.   Customer tried to use "Always on Top" option, it does make the endpoint place "above" the green part at different angles but since it places "above" everything. So it leads to other problems. E.g: When another part B and its annotation become above the part A, then due to the "Always on Top" option, the A's annotation would look like pointing to B's part. Causing another confusion. Customer requirement:1) They need part A'

Hello,   any update about this ?  https://community.ptc.com/t5/Vuforia-Studio/Support-for-Creo-Illustrate-6-1-decals/m-p/649646#M7575   It has to be working : https://community.ptc.com/t5/Vuforia-Studio-and-Chalk-Tech/What-s-New-in-Vuforia-Studio-9-0-0/ta-p/706386   Sometime it is working, sometime not... Does it has some limitations ?   @JeffreyCoon     

Hi,   I have trouble in scanning small QR Code when using 3D-Eyeware (Hololens II). The QR Code size is 0.5cm2.   If the QR Code cannot be scanned I would like to have another option which user input text or accept voice as input to text. But I cannot see any function for that kind of input.   Any kind of idea would really appreciated as this scanning function is very crucial in my project.   Many thanks.

I published a piece of work about 2 months ago but now I am unable to view it, I have tried republishing and it is not working can anyone help. I have attached what the error message says below

My laptop got damaged and I want to recover my published AR experience.Is there any way to get back the AR experience ??  

When I click the hamburger button in the header, it opens a side window with a Menu that only contains the word Home and all I can do is open and close this window. How do I edit this space to add/change the content in it and possible change the behavior (JS functions, buttons, text, etc). If I can't modify this space, is there a way to use the header but remove the hamburger button?

Hi Gurus,   Following Article CS325947,  I was able to import my 3D model (obj) with its texture (defined by mtl file), as shown. However, after I published my project and view the model in View experience （through spatial target), the texture is not able to display properly (as shown). How do I go around this issue? Is there anything I missed out? 3D model with texture displayed properly in Vuforia Studio   Texture is not displayed in View  

I have added a popup at the end of the steps using stepcompleted event and I want to disable the popup when I click previous button as it is still showing after clicking the previous button. How can I do that?  

Hello Guys,I am trying to put 3D images to my content.It works well with preview but after I publish it and check in my Hololens, the Image is nowhere to be found.I used 3D Image as my widget.Any solutions for this?I am just placing 3D image alongside with my 3D model. No javascript involved.. The 3D model is there but the 3D Image with the model's description  is nowhere to be found.

I was curious if it's possible to semi-automate the generation of model targets.  I have a lot of different models that may have some small differences, but are largely the same.  If I manually set the model target for a single model, is there any way to retrieve the camera position/orientation from the model target and then automatically generate model targets by providing another model and the desired camera position/orientation? 

Vuforia Studio The source URL of 3D Audio and 3D Video widgets can now be set dynamically Bug fixes and minor improvements Vuforia View Android Versions prior to 8.0 are no longer supported RealWear Beginning in August 2021, only RealWear 12.1 will be supported HoloLens Improvements to stability of Model Tracking Improved display of models defined at large scales Bug fixes and minor improvements Experience Service Bug fixes and security improvements

I want the sequences for a model to stop as soon as we click the button for 3D image. How can we do that?

Hi I am a student doing a project on using the Hololens 2 to teach pilots how to operate a plane but I have been trying to use Model target with the Hololens 2 and the model does appear when I look at the view I created in the model target generator, I also cannot find any videos on people using the Hololens 2 with Model target but only Image target. So right now I wonder if it's even possible to use the Model target with the Hololens 2.    Btw, in the Model target generator, under complexity it says 

Hi everyone,   I'm having problems with playing the steps of my model in vuforia.  I created a total of 12 steps which I am playing seperately after pushing a button. For some unknown reason all animations after the 6th dissolve after 3-5 sec. Animations still seem to be running according to the step counter but the visualizations are gone. Has anyone experienced something similar?  Animations are approximately 1 min each, steps 1-6 run smoothly, everything after that is dissolving as explained. Recreated and reimported the pvz file but still the same problem.    Looking forward to your Help!

Hello everyone   I made an illustration with 5 sequences in CREO illustrate 6.0. When i convert the .pvz file of this illustration to Vuforia studio the annotations are missing.  I read in the article below that it was not possible in 2019 to convert the annotations. Is it possible in the present to complete this action? https://community.ptc.com/t5/Vuforia-Studio/Creo-Illustrate-Annotations-Not-Visible-In-Vuforia-Studio/td-p/633770   Kind regards Blommaert Jelle

After all the steps are done playing, I don't want the steps to start from the beginning again. How should I stop playing after all the steps are played once?