Augmented Reality

Chalk for Mobile New Snapshot filter in Session Summary allows you to review and download only snapshots taken during Chalk sessions   Bug fixes and minor improvements Chalk for Desktop The Chalk for Desktop URL has changed to https://vuforiachalk.com Bug fixes and minor improvements Chalk Admin Center The Chalk Admin Center URL has changed to https://vuforiachalk.com/admin Bug fixes and minor improvements  

The upcoming release of Vuforia Chalk will include changes to the URLs below:   Chalk for Desktop will move from connect.vuforia.com to vuforiachalk.com The Chalk Admin Center will move from admin.vuforiachalk.com to vuforiachalk.com/admin URLs for authentication and Chalk cloud services will not be changed   Check your firewall by visiting vuforiachalk.com from the browser you use to access Chalk for Desktop and the Chalk Admin Center. If the page does not load with a green success symbol, check that your firewall settings allow traffic to vuforiachalk.com without the “admin.” prefix. Your IT department may need to update enterprise firewall settings in your network.   Network configuration guidance is also available in the Chalk Help Center.  

Hi, how can i get a model item coordinate not using model item in vuforia studio but using only JS?e.g. coordinates for model part 'model-1-/3/10' Many thanks

Hi there, I hope you are doing good. I need help to scroll down because I have multiple checkboxes and I cant scroll down to see all buttons. I put them in many widgets and in some situations the scroll bar doesn't appear. I put them in a Tab and the scroll bar appears but it doesn't scroll down, just a little. Any way to fix this? Thankyou.

Hi, I have installed trial version of vuforia studio. I am trying to do portal login for auto configure. but it is giving error, "Auto configure failed. Check log for errors." In logs it is giving[2022-03-28T12:23:41.370Z] error: [twx-studio:auto_configure] undefined GET  <link> Unable to retrieve service details. Request failed. Error: self signed certificate in certificate chain. Could someone please help

As per this thread - new question: @tmccombie would it be possible to make view access on newly published procedures a configuration choice by an organization? We typically allow all users to see Released data. It would be easier to change for the exception of restricting access. Possibly another choice could be whoever has access to that folder would have access to the procedure when published.

Hi. I would like to know how well Vuforia View(model/spatial tracking) works on Microsoft Surface Pro 8? We bought Surface Go 2 and Vuforia View is unusable (lagging/crashing). On IPAD Pro 11 it works without a problem.

What is the best way to isolate the visibility of a model item, that is to make only a selected item visible via a button?I have successfully used a combination of  tml3dRenderer.setProperties(modelitem, {hidden: true}) but the latest update seems to have broken this mechanism.It does not work anymore. so I'm wondering what is the best way to select a component and then isolate it from the others.Thank you please note that I'm NOT using model items in Vuforia Studio, I only use metadata.json to retrieve the model parts.

Hello,I want to use a cloud location for the AR experience sources (pvz files especially) is it possible to use any cloud file server (WebDAV server, HTTPS, FTP, etc.).Many thanks

Hello,I would like to create a slider that can perform the explosion of the 3D model. I know this is possible by working on creo illustrate and exporting the new pvz with moving sequences. Anyway, I would like to execute it without using Creo Illustrate since the pvz comes from remote resource load. Is it possible to create an "automatic" explosion sequence directly from the source code?

Hi, I Can't login in the portal Login. But in the project, appears a pop for login and it works and I can publish the project, but the thingmarks doesnt appear, says to go to login in the portal but doesnt work. 

Hi, I want to use some information within the home.json file which is in the same directory of home.js.How to load this JSON?I read this article, https://community.ptc.com/t5/Vuforia-Studio/How-to-include-a-json-file-from-Vuforia-Studio-resources/m-p/729025#M9801but it uses the /resources/uploaded folder.Many thanks

Hello. I have what should be two SIMPLE tasks in JS, but I cannot seem to be able to get Vuforia to do what I need: 1. Move pvz assembly from assembly coordinates to Vuforia's 0,0,0. This should be as simple as getting the geometric center of the model item and subtracting it! For example, if your assembly is at (1.1, 2.2, 3.3) all I should have to do it say modelItem.x -= modelItem.x and voila! Problem solved. No. Apparently knowing the ACTUAL location of a model requires black magic.   2. Once a model is finally placed at (0,0,0) I need to be able to rotate it IN PLACE. Alas, changing modelItem.rx/ry/rz results in undesired positions.    I've read through the posts on transformations, but the answer is eluding me. Any help is greatly appreciated!

The launcher will not allow me to open Vuforia Studio. The open button is greyed out. There is an error message in the log file, "Node Sass could not find a binding for your current environment". I have tried uninstalling Vuforia Studio from control panel, deleting the folders"AppData\Local\Apps\2.0" and "Documents\VuforiaStudio", then re-installing Vuforia Studio using the trial setup.exe.After re-installing, the error remains. I have attached the log file below.[2022-03-17T03:19:23.077Z] Studio 9.3.2.5397[2022-03-17T03:19:23.091Z] Status Message: Getting ready...[2022-03-17T03:19:23.091Z] Starting node.exeC:\Users\65972\Documents\VuforiaStudio/ssl-settings.json[2022-03-17T03:19:24.470Z] info: [twx-studio:index] Studio Version 9.3.2.5397[2022-03-17T03:19:24.503Z] info: [twx-studio:initializer] Node version: 14.17.6[2022-03-17T03:19:24.504Z] info: [twx-studio:initializer] studio launched with the following arguments: {_: [ 'C:\\Users\\65972\\Documents' ],'$0': '..\\..\\..\\..\\..\

Hello!As the title says, I have a few experiences running 100% OK. What I need to do is copy them to make modifications. I tried doing it by hand, but when I try to open one in Studio, the software just hangs at the "Initializing Project..." screen and it never moves forward. Does anyone know what I am missing? Surely, an admin should be able to get a copy of an experience, correct? 

New jump links added to improve navigation of global search results in Vuforia Editor Ability to remove or deselect feedback on a step in Vuforia Vantage Download and favorite icons now available for procedures on the Recents tab in Vuforia Vantage Updates to UI and colors in Vuforia Capture and Vuforia Vantage for Magic Leap devices to improve readability Updated Capture file retrieval path for RealWear devices to PC\HMT-1\Internal shared storage\Android\data\com.ptc.vuforia_capture\files NOTE: Moving forward, removing the Vuforia Capture app will delete all Capture files saved on the RealWear device Ability to create a custom set of parts using Part Sets (Vuforia Instruct only) Improvements to part marker display in Vuforia Vantage (Vuforia Instruct only) Bug fixes and minor improvements

Ability to create a procedure by importing a .zip file that contains a Creo Illustrate Procedure Package and media assets New global search functionality allows you to search across all Vuforia Editor content (inside and outside of folders) Ability to move folders into other folders Ability to include an image when providing feedback on a step Improvements to the Recents tab on the My Procedures screen in Vuforia Vantage to group in progress sessions by procedure Vuforia Vantage is no longer supported on iOS 13 Memory leak issue has been resolved for Android OS It is highly recommended that Android users update to the latest version of Vuforia Vantage to immediately resolve this issue Improved progress indicator when loading a 3D model asset (Vuforia Instruct only) Ability to add an assembly marker to a model (Vuforia Instruct only) Improvements to the AR experience (Vuforia Instruct only): New indicator for marker count New marker presentation for o

Vuforia Studio Improvements to Model Targets when both Static Object and Car Mode are selected to provide more accurate tracking NOTE: In particular, this affects more challenging reflective objects with less features Improved memory usage, in particular, for projects using large models with multiple views Mac: macOS Big Sur is now supported OS X El Capitan is no longer supported Bug fixes and minor improvements Vuforia View Model Targets have been improved to provide more accurate tracking, in particular for more challenging reflective objects with less features Android: If not already installed, Vuforia View will prompt you to install Google Play Services for AR (ARCore) to enable better AR performance iOS Vuforia View is no longer supported on iOS 13 Bug fixes and minor improvements Experience Service Bug fixes and minor improvements

Hello all,the coloring of parts using the renderer doesn't work properly with vuforia version 9.3.1Sometimes clicking on parts will do nothing at all, sometimes after clicking 3 times, the part changes color. It doesn't work properly in the preview and also not in vuforia view 9.3.1Anyone else having this issue? try{tml3dRenderer.setColor($scope.currentSelection, PICK_COLOR);}catch (ex) {console.warn("Exception 1 in tml3dRenderer.setColor()=>"+ex);}@RolandRaytchev How to select model components in a 3d model witho... - PTC Community

Hello, I am developing a project with Vuforia Studio that I wanted to be able to use on the EPSON Moverio BT-350 device. I did a lot of testing by downloading different versions of Vuforia View (Vuforia View is compatible with Android 5.1).Vuforia View 8.3.8.195 application works on the device, but augmented reality projects don't work. The projects are not loaded correctly, resulting in infinite loading (the QR-Code linked to the project works).I wanted to know if my device is compatible with Vuforia View and if the answer is yes, how to set it up.Thank you

Hi Everyone,Can we fetch 3-D Model dynamically from Thingworx file repository into Vuforia StudioTried adding the pvz file url generated in Thingworx as a source for Model but its not working. But the same url if paste in browser the pvz file is getting downloaded 

Hello, is it possible to use model metadata in a 2D view? I just need to display some information about the model in a separate 2D view of the experience and don't know how to access those data. how to do that?many thanks

Hi, I have been running into this problem since I started working with vuforia studio (for 3d headwear).after placing all the 3d buttons (contained within a 3D panel) into their intended positions, sometimes after reopening/reloading my project I findthat all/most of the buttons are  on the global (0,0,0) position.  this problem only happens to 3d buttons, 3d Image buttons and 3d Checkboxes. If anyone knows what the problem is, how to fix it or how to avoid it happening I would really appreciate it.

I want to capture data matrix label since data matrix scanning not available in Hololens II. Then, OCR will read the data matrix value. Example as picture below:     So, below is sequence of how camera widget work in Hololens II. 1. 3 seconds countdown2. Camera sound3. Image preview with cancel, retake accept button   But in this case, there's a delay around 2~3 seconds between 2. Camera sound and 3. Image preview. Is it possible to customize camera widget to eliminate : 1. delay 2. cancel, retake and accept button   I would like the camera to auto-accept image like usual camera work which image automatically taken on user click shutter.   Thank you.

Hi everybody,   Just tested the new 3D-Video widget, its great to have that feature. Playing a video doesn't seem to work in the preview. Anyway - I tried playing a video from the internet but didn't get it to work. Any ideas?   What I tried:  $scope.view.wdg['3DVideo-1'].src="http://commondatastorage.googleapis.com/gtv-videos-bucket/sample/BigBuckBunny.mp4";