CAD

I have tried transferring my license to a new host ID. I accidentally transferred the license to an old host. When I tried again, I received this notification "Thank you for using Mathcad. You have reached the maximum number of license requests available for your product type. To upgrade to the latest version of Mathcad, please visit store.ptc.com"  Then, I emailed the lady that I worked with to get the license. She referred me to a Access Enablement & Distribution Senior, who forwarded my email to a couple of peers and ultimately said "Since you already have the product code for Mathcad, we recommend you to try to move your product using the steps listed here: Transferring Mathcad Single User or Student lice... - PTC Community Mathcad Educational Users are not supported by Access Enablement department therefore we suggest you to use the Mathcad Community page for further details: Mathcad - PTC Community Thank you for understanding. Have a nice day!"&n

Good Afternoon Community, Need some help with solve block with Find function. Please see attached. Thanks, Boyer  

Hello,I often have to import assemblies. But usually the parts inside have a lot of names that interfere with existing part names (PCB.PRT; LED.PRT, ...). Importing it as Part works but than I loose the possibility to hide unhide sub-components of this import.My Idea: If I could import it as Part but the former parts and sub assemblies of the import assembly will get converted to Bodies of my new part. So the handling would be easy.When it doesn't work direct at the Import, maybe I can actively export the imported ASM as Part with Bodies.I didn't found a solution. Does somebody has an Idea how this could be done?Cheers!Nico

Hi Im having an issue and creo won't open my file, can anyone show me how to recover this please. Using Creo schematics 4.0   

Hello Guys. We are struggling a bit with some "not very good" practices that are implemented  by PTC in C++ Object Toolkit API. First is bad&ugly define which collides with default type from standard library. So inside of  ciptype.h at line 68 we have  # define optional which obviously is in conflict with std::optional (see cppreference) Second a bit strange approach we may find in: cipxobj.h and xstring.h both at line 17 using namespace std; According to not only CPP reference but to well known best practices it's bad idea: (see cppreference)The using-directive using namespace std; at any namespace scope introduces every name from the namespace std into the global namespace (since the global namespace is the nearest namespace that contains both std and any user-declared namespace), which may lead to undesirable name collisions. This, and other using directives are generally consider

where can i found the product code, there's no message entry from my email 

Hello,I purchased an upgrade to Mathcad 14.0 some years ago (2013, personal purchase, not a company). I installed the software on my PC at the time. In about 2017 I purchased a new PC and never installed Mathcad on it as I did not need it then.I now live at a different address, have a different landline phone number and a different PC (compared to 2013). I have just tried to install Mathcad 14.0 and the software installed OK, but it cannot connect to the license. I have reset my password and have been able to log onto the PTC site to send this message, but I cannot get Mathcad working.Can you advise on how I can resolve this issue?Regards,KH.

Hello, I have a part similar to the one attached that I need to create three cutaways on in the same view. I am using the zone function to create them and am having some trouble. Using planes, I have figured out how to get two of them, but I can't seem to get the third. I have marked in red the location of the third cutaway in a screeshot below. Is there a way using the logic in the zone definition I can get the third in the same zone? Also, is there a way to edit the hatching on the zone? Thanks, 

Cannot reactivate license after computer repair. Hardrive replaced

Hello All, I have a function that create a CSYS from another CSYS. It works fine when I use the command ProSelect and use the ProSelection in the function. ProError CreateCSYS(ProName name, ProMdl mdl, ProSelection CSYSREF, double tranX, double tranY, double tranZ, double rotX, double rotY, double rotZ) {} Now, I'm trying to create de CSYS without asking for the selecion prompt from the user.I'm trying to get the ProFeature of the CSYS and use the command ProFeatureSelectionGet(). But it doesn't work. I tryied many diferent ways and none worked. How can I get the ProSelection of a CSYS to use in my function without asking it for the user? I'm using Creo 8.0.10

When I try to 'Activate' my license in Mathcad (from Mathcad Express), it asks for my Product Code. Other 'Help' solutions pointed to the confirmation email, which mine does not contain the product code. Also, a link was provided to another site, but that site is in 'Maintenance'. Is there another way to find my product code?  

I received a license to use while the estore was down from a representative, but it only worked when connected to the wifi I set it up with. Now I purchased the mathcad student prime version, but still, it only works with whatever wifi I am connected to when I set it up and get only express version everywhere else. Is there a way to fix this? I paid for the license and need to be able to use it in different settings.

So, recently Mathcad wouldn;t open, I deleted it, then installed again but this time changed the file location. Now, I can't open any worksheet, if I don't go in the app, Open, and then select the worksheeet. Also, the worksheet in the activity bar or its location doesn't show the Mathcad icon. What can I do to fix this problem?

I am using Creo Parametric Release 8.0 and Datecode8.0.12.0When i import the STP model in creo 8 , a receipt a surface instead of 3D model . When i try the same thing with fusion 360 and spaceclaim i receipt a 3D file .I think that it's due to a adjustment in creo . need helpHere are the errors that I facedno error

hello everyone, let's see if you can help me. It turns out that I want to plot a root locus.It turns out that I have to solve the equation [1+ K G(s)* H(s)= 0] for each K.For a given K I can do it with solve: for example:G(s):=10/(s^2+2*s+10) and H(s):=5/(s+5) for a k:=3 gives me the following result.R:[-7.75;0.375-5.07i;0.375+5.07i]how do I get the same within a program by varying k by different values? 

Hello community, I've been researching the possibility to plug in the output from Creo Mold Simulation (Warpage & Fiber Orientation) into Creo Simulate. It seems PTC hasn't created that capability and they seem to be suspiciously silent about it, either due to the complexity to implement it or lack of knowledge on how powerful this could be for our design and analysis, as they seem to have everything on hand to add this feature. If someone knows a solution or workaround to use CMA and Simulate together let me know. Thanks!,JD

In a Creo Illustrate Figure, is it possible to have a section view only displayed in the inset? I do not want the section view on the main parent model in the figure view, only the section view.

Can someone help me create a program for exporting parameters to an Excel table using CREO SON? After that, I would like to modify the parameters and import them back."If you need help with specific steps or code related to this task, feel free to provide more details! 

Hello everybody I just installed Creo 9.0 on my computer. The installation didn't end well since I have a message saying the installation of virtual c++ redistribuables failed.I could not find the reason why.So I installed directly the visual ++ package, from Microsoft site, and it wen't well.But as I try to launch Creo 9 parametrics 9.0.0.0, with the shortcut that appeared on my desktop, the hourglass briefly changes and return to its normal aspect, and nothing happens : Creo won't start.Could anyone tell me if you see any solution, or even a log file to look into to understand what happens ?Many thanks in advance for your help. 

My company is starting to use the wiring side of Creo and to stream line things in the future is it possible to make a template for the harness drawings? I'd like to have the bottom right corner to look similar to how a solid part drawing would look and have tables ready to put the BOM. Is this something that is possible or worth it to save time?

The CAD data is saved on shared drive. When we open the drawings and click on Table Menu, it shows the spinning logo initially and creo goes in not responding mode for around 20-30 min. I am using the Creo 2 M120. I have tested this issue with M070 and it shows the same behavior. This happens on Dell and HP hardware.   Any idea or suggestion will be helpful.   Thanks in Advance.

I am using CREO 10.0.7.0 and on the drawing sheet. I have to edit a bom table .tbl file to modify the template to my needs.I want to move a column or copy and paste the contents to a new column created at the desired position.  I also want to edit the column width to match text size automatically.How can I do this task? 

Dear Community,I am currently working with Import Data Doctor (IDD) in Creo Parametric to repair STEP, IGES, and other imported files. However, I am facing issues where the surfaces get stretched, deformed, or the topology changes after the repair process.Could anyone guide me on best practices or techniques to avoid these issues and ensure a clean repair? Any suggestions, workflows, or settings that have worked for you would be greatly appreciated.Looking forward to your insights.

Dear all Does anyone have experience about customize Creo Elements/Direct license server interface ?Customers want to Creo Elements/Direct license server interface show name of user account (same as user Windows log-in name) in Clients tab when client PC using Creo Elements/Direct Modeling (Default show Computer name and ID )You can see as attached file.Kindly guide me how to do . Thank you James

Hello!I'm unable to upgrade my account (using https://support.ptc.com/appserver/common/account/secure/premiumAccount.jsp page) to manage my Mathcad license.I can not activate the product or get the activation file.I can not open even a ticket to support.