IoT & Connectivity

Influence the design direction of a new, web-based Kepware interface!  Our PTC UX Design Team is working to deliver the next generation of Kepware, called Solution Central Edge. Directly influence the design direction by completing a short (10 – 15 minute), online A/B user test.  We appreciate your help and expertise.   Link to research study:  https://usabi.li/do/6a5537726e2a/d625   Thank you! Kim Moroni, PTC UX Research Director, IOT

can you help me make a Mashup like demos. When I click on the icon, it switches to another Mashup. Where can I find this guide?

What will happen if member of Administrators groups assigned to Application key? 

Hi All,   A subscription was deleted but even after the deletion whenever the event is triggered an error pops in the log saying the subscription (deleted one) is not found.   Error Message :  'Event handler <subscriptionName> not found. Cannot execute Subscription'   Thanks in Advance Srijith

Hello,   how to get the status code of HTTP request (POST/GET)? I am using PostJSON function of ContentLoader class to send request to a remote url.   Similar question has been asked in the past with no answer: https://community.ptc.com/t5/ThingWorx-Developers/Set-HTTP-status-code-and-header-in-service-for-REST/td-p/568118 https://community.ptc.com/t5/ThingWorx-Developers/Get-HTTP-error-code/td-p/513462   Thank you in advance. Pietro

My thingworx localhost refused to connect. I checked the java and jdk version, everything is fine. Still its not loading.

With ThingWorx, we can already use univariate anomaly alerts (on a single sensor value). However, in many situations, the readings from an individual sensor may not tell you much about the overall issue and a multivariate anomaly detector can be more useful. This post is intended to provide an overview of the Azure Anomaly Detector and how it can be integrated with ThingWorx. The attachment contains: A document with detailed instructions about the setup; A .csv file with the multivariate timeseries dataset; A .twx file with some entities that need to be imported in ThingWorx as well as the CSVParser extension that needs to be installed; A .zip file that will need to uploaded in an Azure Blob Container at some point in the setup

While importing datatable iam getting this error- "Task-1626848130807 Data Import FAILED for [DataTable] [XXX_Datatable]. Entity does not exist". How to handle it?

On clicking logout button, it needs to be land on organisation page. If i need to provide organisation page url for redirectURL of logout button means, syntax will be<server name>/Thingworx/FormLogin/<Organization Name>.   The server name differs system to system. I want to provide this dynamically. 1. So when the user logging in the organisation page, any possibility is there to store the url in session variable? So that i can reuse the url for logout widget redirectURL. 2. (or) any other way is there to get server name of any server dynamically using service??

I have installed ThingWorx 9.2 and I'm attempting to import some entities into the platform, but I need to have the MailServer extension installed first.  I do not see the MailServer extension for 9.2 available on the download page, and the 9.1 extension is not importing. I'm getting the below error messages:   Export file missing version information. No migration will be performed. Deprecated extension structure: The element, DataShapes, was found in metadata.xml and is a deprecated pattern for defining DataShapes in an extension. Please refer to Project and Extension File Structure in the ThingWorx Extension Development Guide for more information.   Has anyone else gotten the MailServer extension to work on 9.2?  If so, did you have to hack on the 9.1 version, or did PTC provide something?   Thanks

Hi All,   I am trying to add a new Resource when creating a Extension in Eclipse. But I am getting an error as " Please choose a valid Superclass - Class is not instance of: com.thingworx.resources.Resource". Attached the screenshot with the post.   Any idea, why this error is thrown.   NOTE: I have included the SDK zip while creating the project itself. In addition to above, I also tried after adding few external JAR files to the project library.   Has anyone faced this error.   Thanks in Advance. Bhushan

i am using google maps widget, but they are not displayed properly.How can I fix this?  

Why the header's height is shrinking and expanding automatically? Does the contained mashup height is affecting header's height? How to fix header's height constant??

Earn a $50.00 gift card for completing our survey!  Do you configure ThingWorx? We need your feedback!   ThingWorx is a development platform that supports delivering solutions to your enterprise.  Contribute your expertise to help PTC deliver an improved ThingWorx Configuration Management experience that addresses your configuration challenges and supports your use cases.    Help the PTC IOT product team by filling out this brief survey:  https://www.surveymonkey.com/r/58PGNWX        

I updated the mashup. But iam unable to save it. The popup shows- "Saving: Unable to update mashup".  Why such errors are occuring? I didnt find any errors in logs. I attached image. 

Hello communty   We have a Model Controller 0i-F   We are using Open Model in a device created with FOCAS library   We configured like that in Kepserver 6.5   Now, we choose Open Model but I can't get this tag from the CNC: cnc_rddynamic2_ActS and many others, but we need to star with one We configured the tag like that:   In Quick Client we see Good Quality but the value = 0       What o where we need to configurate to read de value?   Thanks @bmacri for your help in the last topic.

Hi Folks,   I have an advanced grid to make editable on a user defined trigger but its not working as expected. I have a toggle widget being used to make it enabled(editable) and again button click will change the state to false, using some functions( Expression). Can anybody help me with troubleshooting of the same, if I have missed something?   Attached is the sample mashup and table file.

Hi,  I am looking to update infotable rows, as a input to service only holds single row(selected from Grid). below is my code but doesn't work . please suggest how to update infotable row without primary key. after updating infotable i need to set it to Datatable. below are the snaps to get it clearly. I have infotable with fields...MachineName & UserID (no primary key) Datatable with Fields ...Batch(string as Pkey) & Members(infotable)  above full code here...... let query = {"filters": {"type": "EQ","fieldName": "Batch","value": batch}};var result1=me.QueryDataTableEntries({values: undefined /* INFOTABLE */,maxItems: undefined /* NUMBER */,tags: undefined /* TAGS */,source: undefined /* STRING */,query: query /* QUERY */});var ExistingBatch=result1[0].Members; var mn=value.rows[0].MachineName;var uid=value.rows[0].UserID;var query1 = {"filters": {"type": "And","filters": [{"type": "EQ","fieldName": "MachineName","value": mn},{"type": "EQ","fieldName": "UserID","val

Hello,    We have a custom widget and when we import into Thingworx v9.1, composer is breaking and nothing is populating like widgets section, functions and properties section etc..    How we can resolve that issue?   Thanks in advance.    

what is the suggested browser to use thingorx for best user experience.  chrome or microsoft edge or mozilla firefox or anything else ??? and why?

In thingworx 8.5, do we have any option to check what are the entities are created, edited, deleted on daily basis? 

As the project has 1000 entities, we exporting and importing using source control entities. The import is failed. The only error in application log is "Import Entities error: java.lang.Exception: Import Failed: PDFExport", "Unable to process import: PDFExport". PDFExport is a Resource, why this needed for importing project? even import failed if i try importing PDFExport resource. 

Those who have been working with ThingWorx for many years will have noticed the work done around ingress stress testing and performance optimization.  Adding InfluxDB as a time-series data persistence provider really helped level up these capabilities while simultaneously decreasing the overall resources required by the infrastructure.  However with this ease comes a hidden challenge: query and data processing performance to work it into something useful.   Often It's Too Much Data In general most customers that I work with want to collect far too much data -- without knowing what it will be used for, or what processing will be required in order to make it usable and useful.  This is a trap in general with how many people envision IoT projects, being told by infrastructure providers that cloud storage and compute resources are abundant and cheap and that they should get as much data as possible.  This buildup of data means that more effort needs to be spent wor

We would like to transfer ThingWorx 8.4 license from one hardware to another hardware, is it possible? And if it is then how do we do that? I have tried to search for it but it is the closest that I could get: https://community.ptc.com/t5/ThingWorx-Developers/Thingworx-8-2-deactivation-and-licence-transfer/td-p/518629   It looks like we need to deactivate it first but I don't get the full step from deactivation, transfer, and activation back. Can someone help?

I have installed ThingWorx Analytics 9.0 and corporate scanner has found the following vulnerability: AMQP Cleartext Authentication.  Is there a way to fix this vulnerability in this version?