IoT & Connectivity

i have a mashup (everything is set to responsive insede it) that has a pareto chart inside it and when i click "view mashup" everything looks fine. When i place this mashup inside a master (also everything is responsive in there) only the pareto chart doesn't scale in it. I tried with other widgets, like line chart and bar chart and they are working fine. I'm uploading some screenshots. 

Hi,    I have completed the Thingworx cluster install. When I configure the connection server and start it, the log shows that the Thingworx address has been found through zookeeper, but 403 Forbidden. May I ask where I set it incorrectly? Below is my configuration, thanks in advance for your help！   cx-server {transport.websockets {    app-key = "05d80a7e-b442-4c29-ab34-c0af84e45e32"}discovery {    connectionString = "XXXXXXX:2181,XXXXXXXX:2181,XXXXXXXXX:2181"}platform.transport = "websockets_active_active"transport.websockets.service-discovery.enabled = trueprotocol.port = 8081protocol.http-server.ssl.enabled = falsetransport.websockets.service-discovery {    tls-enabled = falseservice-name = "thingworx-http"}}    Below is my log: 14:08:39.482 [NettyClient-NIO-6] ERROR c.t.s.i.t.netty.NettyChannelHandler - [ClientHandler: 9b8c888a] WebSocket error: Invalid handshake response getStatus: 403 Forbidden, closing connection!io.ne

Error executing service getTimerCount. Message :: ReferenceError: "setInterval" is not defined. 

Hi,   I enrolled to the half day classes, but they are not optimal for me. Where can i find self paced videos? Or what is the best way for learning ThingWorx? there are not a lot of information about it online.   Thank u 🙂

Hi, I am looking to make x -axis labels in bar chart as horizontal,  by default its showing vertical as shown below attached snap.   Thanks

HelloI would like to use postman to test called service QueryPropertiesHistory On Thingworx 8.4first, I try it on thingworx like    When i try it on Postman is like (Only raw body) Value does not showI think it may about format on startDate and endDate   How the format should be on postmanThank you   { "oldestFirst": false,  "maxItems": 5,  "startDate": "2021-05-11T22:30:00.000Z",  "endDate": "2021-05-11T23:00:00.000Z" }  

Hi Team,   I am having ThingWorx 9.1 version but I am not able to locate Progress Gauge widget OOB in this version.   Do we need to import Progress Gauge from marketplace?   Please advise.    

Hey there!   I wanted to share a problem and resolution I faced in case it helps anybody with a similar issue. Let me know your thoughts!   UPDATE: Following @jgreiner suggestion I updated the ThingWorx Analytics version.   Reproduced in  ThingWorx 9.1.0-b10877 ThingWorx Analytics Server 9.1.0-r4   Description xxx-AnalyticsServer_PredictionThing Thing disconnected. Applies to any Analytics microserver.   Cause ThingWorx executed a Job update at night. When updated, it deleted all xxx_Analytics_xxxThings Things. Except for one, the xxx-AnalyticsServer_PredictionThing Thing. This was logged in the C:\Program Files\ThingWorxAnalytics\Thingworx_Analytics_Server\data\logs twas-twx-adapter file  2021-05-12 17:47:01 [Client-EndpointMonitor-1] ERROR c.t.a.ctw.thing.AnalyticsMicroserver - Error while registering and binding to the platform HTTP [403] : Cannot Delete This Entity - It Is Referenced By 1 Other Entities 2021-05-12 19:28:44 [NettyClient-NIO-

All - We run Thingworx mashups as "dashboards" around our facilities quite frequently.  What this basically means is that we have large flat screens mounted showing data that is pulled into Thingworx from various sources on a Thingworx mashups/webpage.  We are embedding application keys in the URL to work around any sort of user having to login.  The users just have to open a URL shortcut, or it's automatically launched when the device boots up. I understand this isn't best practice, but it works well for us and these app key accounts are very locked down.   One issue we've unable to overcome is that when the Thingworx server is restarted, or if just Tomcat is restarted, the browser client gets briefly disconnected and then it shows it's default login prompt. In our case we primarily use Chrome, so after a restart, all our users see is this:     The resolution is fairly simple, just close and re-open the browser shortcut, but in some cases, the devices ru

Hi, I have two menus and a mashup container, I want the two menus to show their respective mashup links in the same mashup container, what is the best way to do it?

Datasets with ordinal or categorical goal cannot currently be used in ThingWorx Analytics Builder. However this is only a UI limitation, ThingWorx Analytics Server can handle those data. It does simply require to use the services from the AnalyticsServer-Training and AnalyticsServer-Prediction things to perform the operations.   This can be done using a mashup or via Rest API call (see https://www.ptc.com/en/support/article?n=CS271485 ) . The below video expands on the mashup solution. Attached are also the entities used during the video and a sample dataset with ordinal goal.     Update for ThingWorx 9.0  The API has changed in 9.0, use the entities Entities-90-3Jun2020.xml for release 9.0  

Hi!   I'm working with ThingWorx Edge ADO Service and connecting to Excel-spreadsheet from which I'm getting information. The problem is that while I'm working with a mashup that uses this service, the spreadsheet, when I try to open it, says: "is locked for editing by 'another user'". Accordingly, I can't update the data in this spreadsheet so that it's immediately displayed in the mashup. Every time I have to stop the Windows service corresponding to the ThingWorx Edge ADO Service, and only then make changes to the spreadsheet and start the service again.   Is there any solution to solve this problem?

We have given the query Alert Summary service from Alert Functions to a table. The alert getting displayed has the timestamp as future date i.e., one day higher that the current date.

I'm training Models through the UI and the API and I'm getting slightly different results each time, even when the parameters are the same the results are not replicable. In particular I'm training a logistic regression, an algorithm that should be deterministic, I'm also setting the training data to 100% and 0% for validation so there should no be an effected of the sampling there. Is there an option to set a seed or any other mechanist to get the exact same result each time? 

Hello, I might just be missing something obvious but I am trying to change the alignment of the headers on an Advanced grid. The version of Thingworx I am using is 8.5.3 and I was able to change the text alignment of the data with this custom css:.myAdvancedGridClass .objbox table tbody tr td{text-align: center !important;}but I also want to change the alignment of the headings to match. Any help or insight is greatly appreciated. I was looking at the documentation for Thingworx 8 and I saw that header and cell text alignment is a feature so I might just not be seeing where I can change that.

Good Afternoon,   I attempted to use the license configurator for Thingworx Foundation 9.1 (Fresh Install) and after typing in administrator username and password and clicking 'next' the license configurator said it could not connect and to verify Thingworx Foundation was running.  I started the Thingworx Foundation service but after getting another failed attempt it shows in the ApplicationLogs that it is shutting down immediately because of the expired trial license.  How am I supposed to apply my paid for 'license-capability-reponse.bin' file if I cannot run Thingworx Foundation to apply it?

Can you add multiple points on the same x-axis coordinate (different y-axis coordinates) of a label chart?(So the points are oriented vertically underneath each other) If yes, how? I also have other series on the chart.   Thanks in advance

Hi, how can you clear the selected data from a dropdown with an external button?

Hi,  According to the posts below :  https://community.ptc.com/t5/ThingWorx-Developers/Dynamically-create-enable-and-restart-Things-in-a-webservice/td-p/576907 https://community.ptc.com/t5/IoT-Tech-Tips/Creating-a-Thing-in-Service-Script/td-p/533427       var params = {         name: "NewThingName",         thingTemplateName: "GenericThing"     };     Resources["EntityServices"].CreateThing(params);     Things["NewThingName"].EnableThing();     Things["NewThingName"].RestartThing();     The step is CreateThing->EnableThing->RestartThing ,  but in my test , I found thing works well even if I don't call the service RestartThing.   is this step still necessary in ThingWorx 9.1.0  ?       Regards, Sean  

Hi,    I was trying to import the Progress gauge in the Thingworx platform 9.1 with postgres as Persistence provider. I am getting below error    The extension 'ProgressGauge_ExtensionPackage' version [2.0] must match the "major.minor.patch" pattern containing only integer values. Assuming a zero value for patch number. Please fix this in the metadata.xml file of the extension.   Thanking You Sonali Patro 

I am trying to track how much time users spend on thingworx.  It is kind of like how this PTC community portal tracks how many minutes each user spends here. I have a couple of subscriptions that tracks when a user logs in and when a user logs out.  It updates a property called trueLastConnection, when the following "SecurityMonitor" events occur: LoginSucceeded Logout In the subscription called "UpdateTrueLastConnectionLogout", I have the following code:   var currentDate = new Date(); Users[eventData.user].TotalMinutesOnline = Users[eventData.user].TotalMinutesOnline + ((currentDate - Users[eventData.user].trueLastConnection)/60000); Users[eventData.user].trueLastConnection = currentDate;     This subscription is triggered by the "SecurityMonitor" event called "Logout". I expected it to update the user property called "TotalMinutesOnline"; however, I noticed that it only works if the user actually clicks on the logout button.  If the user closes

i'm installing thinworx with postgreSQL for windows. I follow the guide starting from TOMCAT but as soon as i run tomcat.exe no licence file is crated in the folder that i create in the root C:\ThingworxPlatform.

Hi everybody, My problem is that I want to choose multiple items in the list and I want  the historical data of the device appear in the chart. I have a service that receive a infotable from the list and get the historical data of the devices selected. The result of the service historical data is the following image when a I put in the input 2 devices. but I want to binding this data to the chart. When I select the 2 devices I want a line with  the historical data 'DispositivoTemperatura_1' and another with the historical data 'DispositivoTemperatura_2', but if I select 3 I want 3 lines, select 4 4 lines...  Is it posible to do? How? Is necesary make a service for change the rows data in columns of each device?   Thanks in advance, Luis.

So, I found this post:   https://community.ptc.com/t5/ThingWorx-Developers/Passing-the-data-between-two-different-mashups/td-p/508669   However, I have a question. Can you use the navigation function without actually navigating? Can you just have it pass data between two mashups? If not, how can I do this?

Hi Team, I am facing an issue in that state panel doesn't exist in the runtime. The widgets in the state panel does not show it.   I have attached the Design time and Runtime Screen Shot with Log. The Error Message Shown in the runtime    ERROR - TW.Runtime.Workspace.Mashups.getWidget exception loading widget { name: Error, message: statepaneldoesn't exist }   Regards,Mervin