IoT & Connectivity

I hope you are doing well.I am looking for information on all available 3D Widgets that work well with ThingWorx particularly those that support loading gltf files or similar formats. I remember seeing a Widget called "ThreeDWidget" which seems to be usable, but I am unsure where to download it.Could you kindly provide me with the 3D Widget or direct me to the source where I can download it? I would like to test it out.Thank you in advance for your help.

Dears,I am looking your help for Grid.. I want to make a selected row as green in my grid. Is there any documentation or help on this.?

Hi all,   My team experienced a system crash today after using the Data Export widget. We believe that a spam click of the data export caused the crash so I am looking for a way to prevent a user from multi-clicking the export widget if it is slow to export. Any ideas on a good way to prevent multi clicking of the widget?

Hi,    I am trying to see if SAP Connectivity/Integration can be done in CWC. Can the MPMLink be used to make the connection?   Do we have any documentation?   Thanks,

Hi everyone,I'm wondering if anyone has experience with voice assistants in ThingWorx or has worked on something similar. Is there anything built directly into ThingWorx, or should I look into integrating Alexa, Cortana, or Siri? Has anyone started a project in this area?I would appreciate any suggestions or answers!Thanks in advance!Houssem

We are trying to change the box color in a range chart, but it only accepts green. It won't take any other colors. Is there a solution or something we might have missed? Kindly help us with this issue. Thanks in advance

Hello everyone, I need to create a datePicker where:1. I want to send multiple dates (like 28, 30, 2) to the datePicker Widget. These dates are stored in a database, so can I pass them using the service?2. Only the dates provided to the datePicker should be enabled, while all other dates should be disabled. Can this be done in ThingWorx 9.4? If this isn't feasible with the datePicker, is there an alternative solution? Please see the attached screenshot for reference.

hello community,   We dont have any username or password for our ms  sql company database, we use windows native authentication which uses Active Directory Domain to authenticate the user. How can i connect our microsoft SQL database ? I am unable to connect as i have nothing to write in database username and password. Please have a look on the picture below and let me know please how can i connect my sql database with thingworxs.....    

Hello My name is Eric Fongang. I am in Sweden and currently working on an academic project to build a dashboard for OEE in thingworx using data from excel with my partner Daheem. We are in search of someone with good knowledge about the platform who can guide us when we face challenges. To us, it is a learning process and we are ready to discuss compensation per. Please feel free to contact me on ericofongang@gmail.com so that we can make arrangement on how to get started. 

I would like to grant a user the ability to see the Composer, which they can now but not the ability to make edits. Just they can view code, properties, services, relationships, etc. How can this be done?

Is there an API to get "Sourcing Configuration to Colorway" from PlexPLM?I can see it in allowed data types list with getFlexObjects API....    "Season Group(read only)",    "Size Definition",    "Sourcing Configuration",    "Sourcing Configuration to Colorway",    "Sourcing Configuration to Season",    "Specification",....But when trying to access actual data with getRecordsData API systems states that there is now type as "Sourcing Configuration to Colorway". I can access to for example "Sourcing Configuration". 

We use a Combo Chart in Thingworx 9.6. I sent the widget the minimum timestamp value.However, the widget uses a different minimum timestamp value, in general it seems to use an indefinite value of about 10 minutes. Does anyone have any solutions? BR Dimitri

Hi, We are trying to upgrade our ThingWorx platform from 9.3.2 to 9.6 versionI am having the following doubts:1) How to handle the Custom widget extensions? - Is any upgrade is required or do we have to import the extension files again after upgrade is completed?2) How to handle the DataBase (MSSQL) - do we have to take backup? Required or Not3) TimeZone? If we change Tomcat Timezone is enough or not?4) License file - This is clear that we don't need license file again while upgrading.5) All the existing entities will be present or the upgrade will impact?6) Is Jdk 11 version will support or not? If not which JDK version is applicable To Note: I have started reading the document from Thingworx Help Centre : https://support.ptc.com/help/thingworx/platform/r9.6/en/?_gl=1*1hrg7ds*_gcl_au*MTY4NDIwNzA2NC4xNzM1NTQ5MTAyLjI2NDUzODIzNi4xNzM1NTQ5MTE5LjE3MzU1NDkxMjU.*_ga*MTMxNDg0MDI3Ny4xNzI1NTIyNjk0*_ga_7NMP2MSYPM*MTczODY1NzY0MS4xNC4xLjE3Mzg2NjAxMDMuMTAuMC4w*_ga_CBN5QVB9VJ*MTczODY1

Is there away we can fetch the data available in Servigistics from ThingWorx 9.3+

I wanted to know what the options for high availability are in KepserverEX for IOT Gateway MQTT Client so that the data is always available even if one of the kepserver is down.

Hello Everyone, I'm trying to create a donut chart by using the Pie chart. My requirement is to display the label in the center of that donut chart. I tried looking for the solution in help center which leads me to a property call ShowDonutSliceLabel, which I'm not able to see in my pie chart property.  No, it's not the version gap I feel because I m using the ver 9.4 and refer the same ver doc. If anyone knows how to enable it pls let me know it would be a great help. Thanks in advance!

I am using ThingWorx Platform Release 9.3 and DatecodeF000We have installed Thingworx Foundation 9.3.19 on a test server to validate the export and import process of existing projects from the previous version. However, we're facing issues with importing certain entities. Specifically, the number of entities successfully imported (e.g., Thing templates) does not match the total number initially exported. Additionally, some of the imported entities are not visible in the UI.Few extensions not imported due to digest match even though recommended java version is installed.Here are the errors that I facedUnable to process import: Thing PTC.SCA.SCO.DefaultOperatorAdvisorFileRepository has an invalid thing template [PTC.SCA.SCO.OperatorAdvisorFileRepositoryThingTemplate]Unable to Invoke Service ImportSourceControlledEntities on SourceControlFunctions : Import Failed: Thing PTC.SCA.SCO.DefaultOperatorAdvisorFileRepository has an invalid thing template [PTC.SCA.SCO.OperatorAdvisorFileRepositor

Hello  My name is Eric Fongang. I am in Sweden and currently working on an academic project to build a dashboard for OEE in thingworx using data from excel with my partner Daheem. We are more of production background so we have just some basic knowledge  so we are in search of someone with good knowledge about the platform who can guide us when we face challenges. To us, it is a learning process and we are ready to discuss compensation per. Please feel free to contact me so that we can make arrangement on how to get started. 

 

Hi, Is there any possibility that we can connect all servers to thingworx and get the statistics/alerts when the server is down/issue occurs. Or let me know if we can get the above with some other way. thank you

Is there a best practice recommendation on Deleting an Equipment from RTPPM? Disabling one only disables it from the equipment structure, but the equipments are visible in other configuration places (even though the models won't work anymore for those equipments, but it might be confusing if operator still sees it in the list of equipments for selection).Note : I am using TWX 9.5.1

 Redundancy master does not detect available OPC servers on the network(entire netwok), is it possible to add a server manually?All tested clients connected OK,  then maual add servers by name or IP. OPC servers - Windows 11 with Keepware 6.16OPC clients - Windows 2022 with Redundancy master2

Does Thingworx support MongoDB Java Drivers to connect to an external database like Mongodb or AWS DocumentDB? 

In know that starting in Kepserver 6.11 there is a max of 4000 OPC Groups allowed. I would like to know were in Kepserver I can "see" the current value of the number of OPC Groups. So far the only thing I have seen is an event message once we have hit the current limit. So if I have it set to 100 and we have 100 groups, when the 101 group is attempted we get the error. BUT - It sure would be nice to know the CURRENT value of the number of groups so the user can appropriately set their own limit, as well as monitor this number to determine if there is a bad acting client. Where in Kepserver can I see the current number of OPC (DA) Groups.

I am creating devices with the same IP and Slave ID and distributing the tags among them. When I create a device in the Kepserver application and modify its properties, the changes seem to be applied after saving. However, when I reopen the device, I see that the changes were not actually applied. However, if I copy a device with the desired properties and adjust it according to the device I tried to modify, everything works fine without any issues. Additionally, some devices like inv_02 and inv_05 constantly fall into "bad" status, losing their connection. How can we resolve this situation?