IoT & Connectivity

I made a pop-up window which displays an infotable in Mashup. How to return value of the selected field for processing by service, after closing of a pop-up window?

Hi,   I am facing an issue in session parameter , as am getting it empty. I need to pass my mashup name as parameter to another mashup. I am getting seeion as emty as shown below   and when i looked into Subsytem--> usermanagementsubsytem--> it is not running. see the below screenshot.     Please help me to solve this issue? Reply as soon as possible,   Thanks in advance, Sheetal

Hi ,    For a customized widget, sometimes the callback function updateProperty is triggered as my expected, but sometimes not.     I found the following situations that updateProperty will NOT be triggered :  afterRender is empty Div doesn't has nested div/span inside it . for example,  <div class="widget-content widget-helloWorld"><div class="DisplayText"></div></div> works,  but <div class="widget-content widget-helloWorld DisplayText"></div> doesn't work call this.setProperty function in afterRender won't be helpful in the above cases I'm really confused about the behavior of triggering updateProperty , could someone give me a detailed description for updateProperty ?    =============afterRender==================== this.afterRender = function () {   //this.setProperty("BarTitle", 'test');   valueElem = this.jqElement.find(".DisplayText");  &nbsp

Hello,    I have a stream that I am attempting to add entries to by calling the .AddStreamEntries() method. I have tried passing two different infotables - one whose datashape is identical to the datashape on the stream which I'm trying to edit, and one which is defined by a new datashape, where I added the fields for 'location', 'tags', etc (to match more exactly with all stream fields).    Both methods throw a null pointer exception. I know that the infotable I'm passing it is not empty - already checked that.   Any ideas?     Things["MY_STREAM"].AddStreamEntries({values: MY_INFO_TABLE /* INFOTABLE */});

Everyone knows how I can generate an device-id respectively licenceRequestFile if thingworxs is not starting because the licence is not valid any more? We renewed our licence and would like to activate thingworxs via offline-mode because we have a  strict company proxy which we cannot deactivate and ptc don't think about implementing an proxy setting for communicating with the licence-server. Anyone has an idea?

Hello guys,   I'm facing a strange problem.   There is a thing with some properties that have Alerts configured.   If I set manually some of these properties to "TRUE" the event of Alert works and the History populate normally. On the other hand when a service manage automatically the Alerts, the properties change, the Alerts be active, but the history doesn't populate the infotable.   Could you help me, please?   Thanks. Christyam

Hi.   When I try to start the thingworxs plattform it shuts down before even starting with the error:"Unable to retrieve license from FNO server because Connect to fnoauth.ptc.com:443 [fnoauth.ptc.com/52.2.0.42, fnoauth.ptc.com/3.216.245.130] failed: Connection timed out: connect - Shutting down the Platform."   I'm sure this is because I'm behind a strict corporate-proxy. How can I set up thingworxs to use this proxy to connect to the license-server?I know there is the possibility to generate a licence-file manually, but I would prefer setting up the proxy.

Hi everyone,   I started the work with maps e I am having difficult with it. I wanna do the following:   Create a marker on the map to show some expecific localization; When click on the marker open other mashup or some pop up with the information that localization   The map that I am using are this:   (openStreetMap)  

I exported my project to the ThingworxStorage folder, which happened successfully. I want to import the entire thing back to my instance under a different project name, without losing the existing data and entities.  Is it possible to do so? If yes, how?   Thanks in advance!

At the moment we are designing our datamodel with thingworx. We encountered an problem when we are trying to design our modular machine. Basicly we are having a thing consisting of "part-things" and we cannot design this at the moment.   For example we have a machine(thing) which can contain different modules. How would be best partice for a modular datamodel?   Example:   1. We have a Truck 2. We have a Sand-Transportation-Trailer 3. We have a Silo-Trailer 4. We have a Sleepingcabin 5. We have a Light-Package Plus 6. We have a Light-Package Minimal   So now there can be any combination of this like e.g. A) A truck with Silo-Trailer and Sleepingcabin B) A truck with Silo-Trailer and Light-Package Plus C) A truck with Sand-Transportation-Trailer and Sleepingcabin and Light-Package Plus   A  logisticmanager now wants to see all of his trucks with the filling-percentage of the trailers. So the percentage could either be taken from a Silo-Trailer or

I am trying to import entities and data tables from one instance to another instance. I have exported into thingworxStorage.Its giving me below issue. I am using default persistence provider. kindly help.    Unable To Create Resource Instance From Class: com.ptc.analysis.api.ProviderManagementServices2019-06-24 11:51:36.017+0000 [L: ERROR] [O: c.t.c.ImportProcessor] [I: ] [U: Administrator] [S: ] [T: Thread-27] *** Unable to create resource instance in Resource: [TW.AnalysisServices.ProviderManagementServicesAPI] ***2019-06-24 11:51:36.033+0000 [L: ERROR] [O: c.t.c.ImportProcessor] [I: ] [U: Administrator] [S: ] [T: Thread-27] Unable to process import: com.ptc.analysis.api.ProviderManagementServices2019-06-24 11:51:36.033+0000 [L: ERROR] [O: c.t.c.ImportAll] [I: ] [U: Administrator] [S: ] [T: Thread-27] Import Entities error: java.lang.Exception: Import Failed: com.ptc.analysis.api.ProviderManagementServices

I've been playing around with Thingworx 8.4 Trial and for some reason I'm unable to set the Data Fields using using QueryPropertyHistory Data.  They just show up as blank and it seems no matter what I do it remains this way.  I've imported this from 8.3 and it was working correctly in that version.  I've created a new Thing and tried to use it's data and I still keep getting the same issue.  Not sure if it's another permissions issue but anyone have any ideas?

I have been trying to install Thingworx platform 8.3, and when I followed the steps in the guide, I got a 503 Service Unavailable error. Apache tomcat is running.

I am trying to bind a Menu object to a collection widget and am having some issues passing fields from the Menu's GetMenuItems service down to the mashup parameter of the sub-mashup.   Please see the images below: Service is binding with All Data Collection widget binding, showing connection to sub-mashup "title" to "title" mapping Sub-mashup parameter config   Mashup parameter bound to label Rendered mashup. Shows two records returned from service, and one selected mashup below in the collection widget. Errors shown. 14:58:24 ERROR - exception executing binding {"Id":"22df3b4e-f5b6-4477-bec3-7ad102aa949d","SourceArea":"Mashup","SourceSection":"","SourceId":"mashup-root","TargetArea":"UI","TargetSection":"","TargetId":"label-3","PropertyMaps":[{"SourceProperty":"title","SourcePropertyBaseType":"STRING","TargetProperty":"Text","TargetPropertyBaseType":"STRING"}],"isBoundToSelectedRows":false,"SourceDetails":"AllData"} Exception: Cannot read property 'getProperty' of undefined

I have 2 mashups and i need to switch and display each in a time interval of 5 mins. How can i achieve this in thingworx?  Can this be achieved using Timer? If so, can you please provide some examples? Also please share any other methods used to achieve the same

Hi ,  The method updateProperty is a callback method for a customized widget , it works if bind a Thing's service result to a field .     However ,  it does NOT work if bind a dynamic ThingTemplate service result,  updateProperty is not  call in this case .  Is this a bug ?    Regards, Sean

Hi all,   I have a question about mashup's resolution. What happens with me it is the follow:   When I open my mashup in my smartphone it does not adjust automatic in the screen. I am using the mashup of type "responsive (advanced)"   Regards.

Hello    I have set up Thingworx environment with Manufacturing Apps and installation went fine. However after adding Wokflow Builder - Console log fails to display and I have message in logs [message: Unable to Invoke Service QueryDataTableEntriesLocalized on PTC.FactoryConsole.DataTable : Invalid format: "permanent"]   For me it looks like the problem is that I have in CurenntLicenseInfo THINGWORX_FOUNDATION twx_utilities_workflows uncounted uncounted 0 8.1 permanent As a expiration date   Did anyone encountered that issue ?

     Hi,everyboby.I have completed the Raspberry Pi Quickstart documentation.     I'm able to use EMS to send raspberry voltage and other data uploaded to the thingworx platform.   Now I want to read the data on the sensor that placed on the raspberry through use of EMS,and then  will be the sensor data uploaded to the Thingworx platform .Can you recommend several learning documents or examples?Thanks!

Hi,   I wonder how to enable a manager to change/reset password of his members?   My Bests, Hung Tran

Dear community,    I'm trying to get better at visualising data and getting to know the different data visualisation widgets in ThingWorx.  I'm also looking a bit arround to demo's to get some inspiration, and I came accross a widget I can't find anywhere else. I'm talking about the widget-progress-bar in the image below. It shows a real smooth progress bar which you can display by a bar, gauge or a circle.    Has anyone ever seen this widget? I can't find the widget in the Market Place or anywhere else.  I hope someone can help me out on this one.  Thanks,    Jasper    

When I try to run the connectivity installer on windows I get the error   Verify File Signature "...-Connectivity-8-4.exe' is not trusted"   Some windows magic required to install? I don't see anything in the install docs.

I'm trying to encrypt the rabbitmq password as specified by https://support.ptc.com/help/thingworx_hc/thingworx_analytics_8/index.html#page/analytics/configure_property_transform_settings_linux.html#wwID0EA23O   But when I try to download the tool I get    "You are currently setup with a Basic PTC.com Account that does not provide access to this area of eSupport..."   Is there another way to get the tool? Or can I just use the clear text password instead of  "encrypt.propertytransform.password"    

Hi,   Date picker`s Changed event or textbox`s Changed Event not getting triggered when values update through service. Ex: A service returning dateTime as result and mapping with date picker`s date, whenever it returns different date, value getting updated on widget but Changed event not getting triggered. similar to text box as well.   Is Changed event applicable only for manual change?   My requirement is shift based data update, shift date time coming from a service and updating date picker.   If above case is not possible ?!! what will the solution for my requirement?   Suggestions Please...   Regards, Janakiraman P    

Hello,     I am looking for functionality like to edit the column in the advanced grid. I have written the JSON string which assigned to the configuration column. But still, I am not able to get that. Is there any example code to achieve this. Please advice   Thanks in Advance   Vamsi N