PTC Mathcad is Engineering Math Software That Allows You to Perform, Analyze, and Share Your Most Vital Calculations.
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Subject: Mathcad Prime 11 – Unable to Download Software After PurchaseDear PTC Support Team,I recently purchased a Student License for Mathcad Prime 11 through Cleverbridge and proxi.id. While I successfully received the license file, I am unable to download the software itself.The download page requires me to upgrade my Basic account to a higher level, which in turn asks for a Customer Number and a Sales Order Number. However, the only documentation I received from Cleverbridge is the invoice along with the Product Key.Could you please advise where I can obtain the required Customer Number and Sales Order Number, or alternatively enable the software download for my account?Thank you for your support.Best regards
I'm trying to determine if five variables are scalars or strings for installation into a unitless matrix for future use. Shown are five separate IF expressions. Is there a single function to condense the five IF statements into?
Hello, I am using mathcad prime Prime 11.0.1.0. Every time I try and print it crashes, even if I cancel the dialogue box. Any one else seen this issue? Thanks
I have been using Mathcad Express for a while. However, my laptop with Mathcad Express had some issues. So, I purchased a new laptop and tried to install Mathcad Express on my new laptop. I uninstalled Mathcad Express in my old laptop, but I now cannot activate Mathcad Express on my new laptop. Can you help me with that? What should I do? Thank you.
This is an extension of a previous post where I worked on a complex task (for me!) to calculate the soil weight and area behind a wall. referenced post and solution are located inAlgorithm-to-Calculate-Soil-Wedge-Area-Weight-and-Centroid The post was brilliantly solved by @Werner_E . At that time, the wall had a simplified geometry with just one course. Now, I need to apply similar logic to multiple courses, which requires repeating the process for each course.I would appreciate any assistance on how to adapt this logic to handle multiple courses, potentially up to 9 courses.
Hello,I'm having trouble activating my newly bought license for Mathcad prime 11.0. I had a license for Mathcad 10 on a different pc which worked without any trouble. Now when trying to acquire the new license for this version on a new system, it just gives me the error: "You have reached the maximum number of license requests available for your product type" I have been troubleshooting for some time now but without luck. Sincerest,Mikkel
LICENSING ASSISTANCESubject: Request to Rehost Mathcad 14 LicenseMessage:I need assistance rehosting my perpetual Mathcad 14 license. The original computer was wiped and reinstalled, so the original hostid is no longer available. My account shows “not authorized” when I try to access License Management.Here are the details:• Product: Mathcad 14 (perpetual license)• Original hostid in license file: 1866:9A27• New computer hostid (MAC address): 1659D1D0F009• I need a new license.dat file generated for this new hostid• I still have access to my PTC account and can verify ownership if neededPlease rehost the license and provide the updated license file.Thank you.
I recently purchased a laptop running Windows 11 Home. I installed Mathcad Prime 10.0.0.0 using a university license provided by my university in Denmark.The problem occurs every time I try to save or export a file — the application crashes immediately. This happens consistently and makes the software unusable for my studies.To rule out system-related issues, I have:Fully reset my laptop (clean Windows installation)Reinstalled Mathcad Prime 10.0.0.0 after the resetDespite this, the problem still occurs.
Hi, it was requested on my company to focus on Mathcad for calculation of new designs.It is a great tool, but how can I replace Excel in a inductor design like the image attached?Where I need/can see the different designs all together to evaluate them.Here we use Mathcad Prime 10.0.1.0. Thank you for the support.
Happy Holidays from the Mathcad Team! Download the worksheet to see how our holiday snowman worksheet was made, with how the slider, checkbox, and plot work together.
Hi,I am looking at converting a large number of legacy mathcad files to mcdx files. When I try to run the converter, it fails pretty much immediately, with an error: System.Runtime.InteropServices.COMException (0x80040CB6): Unknown Error at mcautomation.IMathcadWorksheets.Open(String pFileName) at ConverterLoader.Xmc...Please can you advise what the issue might be here?ThanksJames
I'm relevely new to Mathcad. and today i run into a weird issue.I have created a plot. and the first trace works as expected. The second one... the data is there but it isn't plot the way as i expected.With symbols on i see the dots. but the line in between isn't plotted, and i don't have a clue why it isn't plotted at all.I have tried to change the circle to also have 3 points what works perfect. The example here defines also data and works also. I tried changing data; plot types; etc, but nothing works.I hope somebody here has an idea
PTC Mathcad Prime 8.0.0.0I have a function that depends on several variables, and I want to compute the partial derivative with respect to each variable and store the results in a matrix.For example, the variables R1,R2,R3,R4,R5,R6,R7, and R8 are known.F(R1, R2, R3, R4, R5, R6, R7, R8)=R5*R4/(R3+R4) +(R7-R8/2)*R1+R6/R2I would like to create a matrix A_dif such that:A_dif(1)= dF/dR1A_dif(2)= dF/dR2………………..A-dif (8)=dF/dR8Can this be done so we do not need to repeat the operation 8 times.
We have installed the 30-day trial version of Mathcad. However, when attempting to convert an XMCD file, the conversion option is disabled (greyed out). Because of this, we are unable to proceed with the file conversion. We are not sure why this feature is unavailable in the trial version and would appreciate assistance in resolving this issue.
I am using Mathcad Release 15.0 and DatecodeunknownWe have received an issue reported from Joseph’s end. The Mathcad application is currently not working properly and is not accepting values in the formulas.Could you please look into this issue and guide us on the resolution?If required, you may also schedule a meeting with Joseph to review the issue and provide guidance.
Team, Please see this file. I believe Mathcad gives the wrong answer for the indefinite integral of ((-1)^x)dx. Let me know what you think. Regards,Glen
Hello Everyone.From : To : 1. How to plot a point in 3-D and : 2. Rotation of that point a angle t (say, = Pi/2) about X-axis ?Thanks in advance for your time and help.Regards.
This is a clarified follow-up to a previously solved question. The new objective is to compute the soil wedge area, weight, and centroid (CGx, CGy) behind a retaining wall using the mathematical approach described in the attached Mathcad files, and input data is already explained in the attachment. I am using Mathcad Prime 11. Any help would be appreciated.
I got a new pc with windows 11 home and with an intel core i7 ultra. I installed mathcad prime 10.0.0.0 with the license from my university in denmark. When trying to export or save the document it crashes. I have tried contacting my university IT-support but they say they cant help because they dont work with the program. I have read on forums that updating to the version 10.0.1.0 solves the crashing problem. Unfortunately my university does not supply license to that version. What can i do?
I am using Mathcad Prime Release 11.0 and Datecode11.0.0.0I did not receive any product code after purchasing 3 licenses.Here are the errors that I facedMissing product code
Hi everyone,I’m trying to determine whether Mathcad Prime can symbolically or numerically solve:• a single 3rd-order (cubic) polynomial, • a simple system of four linear equations with four unknowns.Are there built-in functions or recommended workflows for this in Mathcad Prime, Any examples or best practices would be appreciated.Thanks!
My old laptop is being replaced and with a newer version.Earlier - few years ago - it was possible to re-activate my Mathcad 14 license on the replacement laptop at that time.Now activation online seems not be possible.I have Mathcad 14 files and older versions files which I revisit once in a while.How to migrate my license from the old to the new laptop ?
I have a subscription for a MathCAD 10 Student Edition. I got a new computer and couldn't figure out how to download the software and transfer the license over to my new computer. I downloaded the latest MathCAD 11 and activated a trial version of it. Can I transfer my existing license to my new computer?
Our team kept running into issues and frustrations with converting large quantities of MathCAD Prime calculations into PDFs ready for engineering submittals. Too much time was wasted with monotonous tasks or tools that didn't work right.We built an app that lets you drag and drop 100+ MathCAD Prime calculations and batch-publish them to PDF. You can even choose to get individual PDFs or a single binder at the end with all files combined. We even built in a progress bar with estimated time remaining, an error log for troubleshooting, and, best of all, background processing. This means that instead of losing time while files are being published to PDF, our team can start the process and continue using MathCAD Prime on other calculations.This is a tool that we would have purchased if it existed, but since it didn't, we built it ourselves and figured we'd share it with the community. Link below if anyone's interested. Happy to answer any questions. https://ssellc.gumroad.com/l/mathcad
We're thinking of using MathCAD Prime. One of our key requirements is to be able to programmatically print MathCAD Prime files to PDF (i.e. with no user interaction). I know this is possible with MathCAD 15 (you automate printing to PDF from the commandline with MathCAD 15 by adding the "-p" option after the executable and before the filename), but I cannot see how to do it with MathCAD Prime. I've been looking through the API documentation: https://support.ptc.com/help/mathcad/r7.0/en/index.html#page/PTC_Mathcad_Help%2Fmathcad_and_automation_api.html%23. It says that you can print MathCAD Prime worksheets, but I cannot actually find this documented anywhere.Please could you let me know how to do this, either from the API or from the commandline?Thanks for your help!
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