Mathcad Installation

Have been used Mathcad for many years, currently version 15.Are evaluating Prime before an eventuall change from 15.- In Prime I can not find the tool for align expressions and textblocks.In Mathcad 15 it is very easily done with the help of the tools "Align Across" and "Align Down"Please advise

Dear Support. We have purchased Mathcad prime on July 2021. Order Number: 340136373639Order Date: July 10, 2021Product Name Qty PTC Mathcad Prime 7 SubscriptionProduct Code: MX070103EP3000-XDTY-STFRLast week we face issue with our computer Hardware failure. We would like to install and activate Mathcad prime in new pc. Please help us to resolve this issue ASAP.

I have licenses for at least twenty downloads of Mathcad 14 and at least ten downloads of Mathcad 15. However, when I look for the files, it says "not available". Please, I am interested in Mathcad 14 or 15 and have purchased more than enough licenses to download it to new computers. But now I cannot find it.

Hi there I am trying to install the mathcad student version and its been challenging at many steps. I'm now at the part of the install process where it needs to activate the license and I'm getting this error: The request channel timed out while waiting for a reply after. Increase the timeout value passed to the call to Request or increase the SentTimeout value on the Binding. The time alloted to this operation may have been a portion of a longer timeout. For more help visit: www.ptc.com/olm/contacts.htmlIf you can tell me how to proceed that would be great, thank you

Hi my old files needed to be converted from PTC and MCD fromat to XMCD format. the result looks broadly similar, but i cant get it to run. Would it possible for you have a look at the worksheet and see if you can find out whats gone wrong in the conversion, please.Greg

I'm trying to install it in silent mode, but it is not working in Software Center.It is working when run manually.I'm using this code: setup.exe -xml mathcad.p.xml"

We have a MathCad Prime 8.0 license. And we try and move it to another computer. But we get an error during activation. It gives to many activations. Could you please release our license so i can install in on the new computer.Thank you!

Hello, I can't find the website to download Mathcad prime 8 student edition.------------------------------------------- Translated the body of this topic from German to English using Google translate on 6th Feb 2023 at 8:43am IST. Translated by vnamboodheri -------------------------------------------Hallo, Ich kann die Website zum Herunterlade von Mathcad prime 8 Student edition nicht finden.

I installed 30-day trial software on a PC as a student at Arizona State University. Today, my PC crashed, and I bought a new PC. I need help getting the software on the new PC. Thanks.   Thanks, Ian Mylenbusch

I am looking to Demo MathCad for my company and I can not get past the trail edition authentication.PTC Mthcad 8.0.0.0Error Message: Auth FAILEDCan you check this out on your end and email me back with a solution?

i got free 30 day mathcad installed but it will not start.

I've been trying to renew my subscription/license for Mathcad Prime.  The support website seems to require that I communicate with a 'Renewal Advisor' or open a support case for renewal.  But none of that has gotten a response. I believe my license expires tomorrow and may be nonrenewable if I haven't.  What should I do?

Hello, my colleague installed the trial version of Mathcad Prime earlier. A few minutes later he received a license via email. What is this license for? Is this already for the paid version? --------------------------------------------- Translated from German to English using Google translate on 1st Feb 2023 at 15:12 hrs by vnamboodheri --------------------------------------------- Subject: Lizenz zugeschickt bekommen nach Installation der TestversionBody: Hallo,mein Kollege hat vorhin die Testversion von Mathcad Prime installiert. Einige Minuten später hat er per E-Mail eine Lizenz zugeschickt bekommen. Wofür ist diese Lizenz? Ist das schon für die kostenpflichtige Version?

I need to get data out of an MCD file. PTC MathCad Express Prime 8 cannot open MCD files, so I was trying to convert it into an MCDX file first. When I try to use the "XMCD, MCD Converter", I get an error saying "Unexpected error encountered during conversion". How do I resolve this?

I installed Mathcad Express (7.0 and 8.0 tested) on reseted windows 10 and it worked correctrly. As soon as I installed NET 7.0 (https://dotnet.microsoft.com/en-us/download/dotnet/thank-you/sdk-7.0.102-windows-x64-installer ) and rebooted the computer - a bug appeared:- create a text field (Ctl+T), enter the text;- enter the formula (Ctrl+Shift+M);- select the text (Ctrl+C);- paste the text - it is inserted without a formula (but if you copy only the formula, then it's copied correctly).Strange things:- The bug remains after NET 7.0 uninstalling. But I tried several times to reset windows 10 and after it bug is disapeared. And bug bring back every time after NET 7.0 installing and computer rebooting.- All others clipboard operations works correctly - only pasting text+formula into text area works incorrectly.Please give me a hint, what is special about this functional realization? Otherwise it is not clear what to write to NET developers in bugreport.   

Many features previously used in MathCAD 15 are not available in MathCAD Prime. Is it possible to purchase the version of MathCAD 15, and if so, how much does it cost for 1 seat?Sincerely, Sergey Maslov.

When acquire license, it is state that could not establish secure channel for SSL/TLS with authority 'apps.ptc.com'.

It would be possible to extend my Mathcad trial student license because I'm didn't get to use the first 30 days due to a personal issue, so, now I hope to get familiar with the software and the advantages that it could bring to my studing process.Thanks!

I can't install Mathcad Prime 8. I have alredy Prime 7 (with watermark) and it works good. I can download the installer but when i launch "pim_installmgr_mathcad.exe" the installation process just stops after "extracting" window reaches 100%, and there are no installer window open after that.I have tried it many times and as administrator, but always same problem.

I have Mathcad Prime 8.0, and I would like to install it on my new computer. I am okay with uninstalling it on the computer it is currently on. When I installed it on my new computer, I got a watermark across the page instead of just the footer. How can I proceed with installing it on my new computer without the watermark across the page?

Hello,I have a problem with implementation a license into a server,or more likely reading the license from the server.I transfered a license from one server to another, using this instruction:https://community.ptc.com/t5/PTC-Mathcad-Installation/How-to-Transfer-Mathcad-license-from-an-existing-Host-ID-to-a/m-p/788323#M1599After transfering and implementing it on FLEX License Manager, with help from given instructions,when i install mathcad 15 on my local machine and try to run it, this monit pops up:Movement through port 7788 is open on the server, and FLEXlm service for PTC is up and running,Didn't have any errors through the implementation process, restarting FLEXlm doesn't help.Error no. shown: 96, 491. 

I am teaching a class and need the 30-day license. When trying to license Mathcad, I receive a screen message that says I have exceeded the maximum number of licenses for this product type.I must have had Mathcad long ago on a computer that no longer exists. Can I load and use it on this one?

I cannot acquire a license for the 30 day trial with full functionality. I go through the PTC Mathcad Prime 8.0.0.0 License Wizard and on the "Acquire License" tab, the progress bar loads while saying "Verifying Eligibility..." until it freezes and after 20-30 seconds I get an error saying "License service appears to be busy. Please try again."I really need to try out the full functionality to see if this software is suitable for my needs.Any assistance would be greatly appreciated.

I am trying to activate the 30-day trail on Mathcad prime 8.0.0.0 and I receive an issue of " License service appears to be busy. Please try again." while trying to acquire a license.

Trial license shows to have full functionality, but attempting to utilize a feature there is an error message stating:"This is a premium feature. To use this and other premium features, please upgrade to a full license using the 'Upgrade' button."