Subject: Urgent License Issue – Lost Access to Full Version Dear PTC Support Team,I created my account yesterday and successfully activated the 30-day trial license for Mathcad Prime. The application initially showed that I had 29 days remaining. However, after closing and reopening the software, I lost access to the full version.Additionally, my local license file does not appear to work, and I can no longer use the application.This is extremely urgent, as I need access to Mathcad to complete my thesis project in order to graduate from university.Please assist me in resolving this issue as soon as possible.Thank you in advance for your support.Kind regards,Florin Poppopf34620@gmail.com