PLM

I'm trying to setup the preview from pre-converted files.  We have a bunch of WTDocuments that is just a PDF - I wanted to use this as the representation. I tried following the CS36856 guide. I wrote in the windchill shell: xconfmanager -t %WT_HOME%/codebase/WEB-INF/conf/wvs.properties -s "worker..PDF=DUMMY,preconverted=true" -p  where %WT_HOME% is the windchill directory.  The response was (omitted some of the mappings):  :\ptc\Windchill_12.1\Windchill\src\com\ptc\wvs\util>xconfmanager -t %WT_HOME%/codebase/WEB-INF/conf/wvs.properties -s "worker..PDF=DUMMY,preconverted=true" -p Default product root=F:\ptc\Windchill_12.1\Windchill\bin\.. "F:\ptc\AmazonCorretto11\jdk11.0.25_9\bin\java.exe" -cp "F:\ptc\Windchill_12.1\Windchill\bin\..\codebase;F:\ptc\Windchill_12.1\Windchill\bin\..\codebase\WEB-INF\lib\*;F:\ptc\Windchill_12.1\Windchill\bin\..\lib\*" com.ptc.windchill.structconf.StructConfManager -r "F:\ptc\Windchill_12.1\

Added a custom formprocessor on Create document with preProcess() method and set the FormProcessingStatus as NON_FATAL_ERROR.If the condition-X is success then adding my custom message as pop up instead of showing it on banner notification and user should be able to complete the creation of document.  But i am getting one more additional pop up as Object creation successful instead of usual banner notification.Need this instead of second pop up Is this intended to work like this when we use NON_FATAL_ERROR? Or Am i missing anything here?Regards,Nikhil

Version: Windchill 13.0 Use Case: Custom Jasper reports not working on Windchill 13Description: Hello, none of our custom Jasper reports seem to be working on Windchill version 13.0.2.2. However, these same reports were working fine on Windchill 12 version. The issue seems to be with the delegates. Jasper engine doesn't seem to be able to find the custom delegates and throws an error- 'Procedure doesn't exist'. I have attached the method server logs. Kindly provide us with some suggestion on how to resolve this.Thanks

Need API to create and update classification node and its constrains by programmatically - ClassificationStructureServiceHelper.getNode("<Classification Node Internal Name>", "<Name Space>"); - ClassificationStructureServiceHelper.deleteNode("<Classification Node Internal Name>", "<Name Space>"); - ClassificationStructureServiceHelper.createNode(ClassificationNodeView) - ClassificationStructureServiceHelper.updateNode(ClassificationNodeView) I am trying with above api's which I got from this article https://www.ptc.com/en/support/article/CS338403. by these api I am able to create classification node but not able to u 

I am using Windchill PDMLink Release 12.0 and Datecode with CPS 12.0.2.8I had a very productive meeting with PTC support today and I can't thank you enough for the help. This made me wonder that you could help me with this other issue : We are doing a query tree with info-engine to get a BOM structure but users told me they need to apply a maturity filter (official release on today's date) and i can't figure out how to do this. We already have a working info engine task to start fromHere are the errors that I facedno error just inadequate bom output

I am using Windchill Enterprise Systems Integration Release 12.1 and Datecode with CPS 12.1.0.01.咨询下分类模块使用到的表有哪些2.windchill 11.0版本的ClassificationHelper等类已经弃用了吗，引入不了这些表，如果没有这些表，进行PartsLink的客制化开发，只能查询直接查询数据库吗邮箱 caverspark@163.com

Version: Windchill 13.0 Use Case: we would like to start representing the materials and process/notes from the drawings as objects in the bom and process/notes for assemblies as object. how can this be accomplished in windchill?Description: not sure what objects to use in the system to to start representing the materials and process/notes from the drawings as objects in the bom and process/notes for assemblies as object.

I am using Windchill PDMLink Release 13.0 and Datecode with CPS 13.0.2.5We have the member selection OOTB table in a wizard, We need JavaScript API/snippet which will help us to select the given role by default on page load. Please refer the screenshot for more info.

I am facing a problem where the attributes on the first step of the edit change task wizard are not displayed. This is at wcadmin all the way down to a user with technically the correct access.  I have sifted through all the ptc CS and nothing has fixed my issue.  I can update resulting objects and finish the wizard just fine.  This is on a customized system with little documentation.  13.0.2.0

Version: Windchill 13.0 Use Case: I am executing the "AddColumns" command in the Windchill Shell. I am trying to add columns to the "wt.epm.EPMDocument" type. Having run the command already, I can see the following results when I run the command with the "-r" parameter: Total String column count = 0 (Database) **WARNING Total String column count = 0 (AddColumnsSchema.xml) **WARNING Total String column count = 1 (Introspection) **WARNING Total String column count = 1 (Class) **WARNING I have ran "AddColumns -syncFromDB" but still receive the results detailed above. After running this command I would expect the total string column counts for "Introspection" and "Class" to be set to 0. Ultimately, this issue stems from the need to add new columns to this type to allow me to create new local attributes for a new sub-type of "wt.epm.EPMDocument".Description: I am unable to establish how I can restore the total string column counts for "Introspection" and "Class" to "0". Secondly,

I would like to create a report that finds all the CAD Models in which the specified model is used.For a single level I already have one report template in attachments.I tried to edit the xml directly but it did not help and in the Builder I do not have much experienceCan anyone help me to modify it to be multil evel? I am using: Release: 12.1.2.15ThanksBR

Hi All, Can anyone please let me know where Windchill Data model diagram is and how will I get to know the database table relationships. Just like we have IDA3MASTERREFERENCE in WTPart to IDA2A2 in WTPARTMASTER. I wish to know which column in one table has a relationship with another column in another table. Where can i get the Windchill Data Model Diagram. Can anyone please let me know how to get to know this database tables column relationships. Thanks and Regards, Aditya

Hi. I was wondering if anybody can advise. I have received a fresh instance of Windchill. The person who performed the install of the software on the application server did not use a new local "wcadmin" account to complete the install. Instead, the initial admin account used to perform the install was an account from our Enterprise Directory. Our LDAP server is configured to be read-only. Consequently, I have received the new Windchill instance with an inability to create local Windchill accounts - it seems it is now only possible to import users from active directory.  Please can anybody advise how important it is to have at least one account in Windchill that is not an account from active directory that can be used for admin purposes?

Hello Greetings! I have developed a custom endpoint inside custom domain to fetch Documents of WTDocument subtype named "QMS Document" based on three input parameters "Library" "Folder" and "State", However when I try to call this service from Thingworx, unable to utilize "$top"  and $skip" parameters, since I need to allow pagination within Thingworx UI to select range of Documents to be displayed on single page, currently this functionality seems useless as I can see all the Documents fetched for specific folder within the library and cannot filter using range. I have used custom code to query Documents based on search condition for provided three input parameters. Need assistance whether this is possible to add classic OOTB query parameters in custom import.json 

Hi Community,Is there a way to set a condition in PartsLink 12.0 that works like a "required if"?So if PartsLink attribute “Type” == “mechanical”, then attributes 1 and 2 must be required.If PartsLink attribute “Type” == “electrical”, then attributes 3 and 4 must be required.The AI says that this is available from version 11 onwards, but I can't find anything. Is this a hallucination, or can someone explain to me how to set this up?Thanks in advanceBR Simon

I am using Windchill PDMLink Release 12.1 and Datecode with CPS 12.1.1.5We have changed the date format from yyyy-mm-dd to dd-MM-yyyy using the resourceCustomize.rbInfo.Mosf of the customization are working fine. we are facing problem in Windchill Audit purge scheduler, it is not working as expected. When we try to purge it is expected the below date format.Here are the errors that I faced3594: 2025-07-14 12:20:40,674 ERROR [auditPurgeQueue.SchedulingThread] wt.audit.AuditReportHelper Administrator - Failed to generate Audit Report XML: (wt.query.template.templateResource/6) wt.util.WTException: The timestamp value "14-07-2025 12:20:40:549" could not be parsed. The value must be parsed using one of the following Java formats: "yyyy:MM:dd:HH:mm:ss z", "yyyy-MM-dd HH:mm:ss z", "yyyy:MM:dd:HH:mm:ss", "yyyy-MM-dd HH:mm:ss", "MM/dd/yyyy HH:mm:ss", "dd/MM/yyyy HH:mm:ss", "yyyy/MM/dd HH:mm:ss", "dd/MM/yy, h:mm a", "dd/MM/yy", "yyyy-MM-dd", "yyyy-MMM-dd", "yyyy/MM/dd", "yyyy/MMM/dd", "yyyy:MM:

I have a report that pulls votes from esigned workflow tasks that is not working properly in version 13. I check the database in the SignatureLink table and noticed the following: Signatures created in 13 are stored differently so my checks are failing in code: //get signatures for ECN QueryResult result=PersistenceHelper.manager.navigate(ecn,SignatureLink.SIGNATURE_ROLE,SignatureLink.class,false); logger.debug("Got signatures:" + result.size()); boolean override=false; SignatureLink link=null; //check to see if override signature exists while(result.hasMoreElements()) { link=(SignatureLink)result.nextElement(); ... //is vote from CCB Review or Chairperson decision task else if ((link.getVote().equalsIgnoreCase("approve"))||(link.getVote().equalsIgnoreCase("amend"))||(link.getVote().equalsIgnoreCase("reject"))) //ignore sigs from override task Since SignatureLink is not in the JavaDoc, its likely that this is not a supported class, so if there is another supported method to re

I am using Windchill PDMLink Release 12.1 and Datecode with CPS 12.1.0.2How to have reference documents into a package depending on the state of the document? I would like to add a wtpart associated with some reference documents of a particular state into a package. Filters in structure tab of the part or in the package does not get applied for reference documents.https://www.ptc.com/en/support/article/CS372457?oskarSession=32d5ea0f-662b-488b-99c1-1abcdf77fc71&source=support_assistant

Hi @unknown , did you get the solution for this question ? I myself came across a similar use case where I need to make the IBA hide from advance search criteria drop down for most of the users and only one particular role assigned user will be able to see that IBA in drop down. Kindly help if you got the solution other than Profile option.

Version: Windchill 13.0 Use Case: We have several Configurable Reference Links connecting various types of Parts and Documents. When we have added the different objects to a Part, we would also like to be able to see on the object which Part the object is connected to.Description: Somehow I don't see the linked objects in the Reference Parent Objects table and I can't seem to find any help on the issue.Have I lost something in the setup? (Reference Links can easily be created and attribute values passed over)Any good leads on this?

I am using Windchill PDMLink Release 11.2 and Datecode with CPS 11.2.1.8Add to workspace for a ad objects, the windows keeps loading.Here are the errors that I facedCaused by: java.sql.SQLException: ORA-00600: internal error code, arguments: [ktsplbfmb-sync], [], [], [], [], [], [], [], [], [], [], []2025-07-25 03:46:10,318 INFO [ajp-nio-127.0.0.1-8011-exec-1] wt.system.err orgadmin -2025-07-25 03:46:10,318 INFO [ajp-nio-127.0.0.1-8011-exec-1] wt.system.err orgadmin - at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.java:494)2025-07-25 03:46:10,318 INFO [ajp-nio-127.0.0.1-8011-exec-1] wt.system.err orgadmin - at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.java:441)2025-07-25 03:46:10,318 INFO [ajp-nio-127.0.0.1-8011-exec-1] wt.system.err orgadmin - at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.java:436)

I am using Windchill PDMLink Release 11.0 and Datecode with CPS M010-CPS03之前開過另個case，有調整過DB內某一個帳號的資訊，現在要更新該帳號的資訊時，顯示帳號不是唯一性的提示訊息

Version: Windchill 12.0 Use Case: Recently I've been experiencing a Heap Memory shortage situation on my Windchill Method Server.Description: Recently I've been experiencing a Heap Memory shortage situation on my Windchill Method Server.To address this situation, we increased memory and added heap memory. However, the garbage collection rate and heap memory usage continue to increase, resulting in errors in use.It's difficult to understand why this issue persists despite no significant changes to the Windchill system or significant changes in the number of users. Could this be due to a sudden garbage collector issue?

Just noting here but my question is more of a why does this occur? Solution is relatively easy. Discussion comments appear with ???name??? like this:   Solution is clearly documented by article CS436187: https://www.ptc.com/en/support/article/CS436187?source=search  I have over 201K comments in my system but when I rant the check query the article described, 40000 remained. Its too round of a number to be believed so what's going on here? I suspect its some query limit but not sure where.  I ran the update command to fix and it left 10000 incomplete. Another nice round number. Running a second time brought it down to 0. Strange that the upgrade script marks it as done and moves on. Also interesting that the fix is running a loadFromFile xml command. I've not seen that done before. Strange way of invoking a utility. windchill wt.load.LoadFromFile -d loadFiles/upgrade/updateMessageToRichTextMigrator.xml -u wcadmin -p password anyone know how the above command works?

Version: Windchill 12.1 Use Case: Adding new BOM typesDescription: Is there a way to create a new view type in windchill? When I click new view, the only option I see is "Manufacturing", but I want to create a new type to add to that drop down.