PTC Education

Hi!I have some difficulties renewing my student licence for Creo 7.0.2.0. When I try renewing it, it says my account is not verified ("Client non vérifié"), as shown in joint screenshot.I tried solving my problem following the diverse steps described in this post  :Renewing my password (I was careful not to use any special characters and only used a-b and 0-9).Removing the existing licence from C:\ProgramData\PTC\Licensing and reinstalling the licence through the setup.exe from the installation folder. (In this case, it gives me an error but no information on it)Uninstalling everything from PTC and reinstalling it.Using the reconfigure.exe file from C:\Program Files\PTC\Creo 7.0.2.0\Parametric\bin.Is it a known problem? Is there an easy solve to it? Best regards,Lionel

I'm trying to type this conditional statement and I don't know how to. Could someone please help me type this function? I need a comma after V-battery and then an absolute value before the closing bracket, and PTC doesn't let me type that.       

Hey guys. Here is a question.It has been at 0% for an hour...I do not understand the reason why. What can I do now?

Hello,   I am attempting to access Article - CS69429 (link: https://www.ptc.com/en/support/article/CS69429 ) but unfortunately can not. I called PTC Technical Support who referred me to this email instead. I believe the issue that is occurring is that since I am using an academic license, the PTC website says I do not an active subscription to CREO. I called the technical support phone number and spoke with a representative who told me to email academic.support@ptc.com but the email does not seem to exist.   My team is using CREO to test the harnessing & cabling tools. Our test case is currently very simple at only two harnesses with associated four connectors. We are attempting to export our design in the .xml format built in to CREO but are then trying to parse this information and store it in an .xlsx or .csv document that represents the information better. I am running into issues opening the exported .xml doc in Matlab due to the do

I want my students to use Creo 9.0 for this term's Product Design course. I have requested our IT department to install Creo 9.0 on the virtual lab computers. Our schools use Amazon AppStream.IT department told me they have issues with the node-locked license. It seems we will need to use a license server to provide the license for the virtual lab computers. We have twelve students registered for this term.How can we request this type of educational license?Thanks,Pablo     

Hi,   i downloaded creo parametric 6 student edition and went through the installation like the description in the pdf. When the installation is finished and I try to run creo, there is the warning that the quality agent is not registered and the program shuts down. I read in forums, where people have the same problem and tried to uninstall everything and install it again but it doesnt work.    Thank you for your help!

the installation requires a "sale order number or product code". where do I find it?I'm a mentor at the local FRC team

I am trying to install this on a second computer. I am an engineering student and have a laptop and a desktop. It is installed on my desktop but want it on my laptop as well. It won't let me do it. Do I need another .dat file?

When I tried to open creo it showed me that a fatal error encountered, A traceback has been written and closed. I have attached my log file. Please help. 

I installed cero by skipping licence step and when I open installed software it showing creo appears to have been installed using skip licensing option run the reconfigure utility to use active licence

Hi, Am facing the license issue while making flow analysis and ANSYS simulation.  Can you explain, how to clear the issue. Regards,Kumaresan   

My license for the student version of creo 9 expired and I've tried deleting everything and reinstalling with a new account and it still says license expired. In the error message when I click renew license and put in my information it says "Customer not verified".  

Hey there.   This is my very first post 🙂   I have made a drawing of a car sign. I did my best. Then I needed help to bend the sign i two directions, so I got help from a **bleep** i know who teaches in Creo. But it is not quite okay yet and I can't get in touch in the "teacher" now. Is there anyone whom I can communitate with and send the drawing to.   Regards Michael            

Trying to install Mathcad 8.0. I downloaded pim_installmgr_mathcad_8.exe. I am using Window 11. When I runt pim_installmgr_mathcad_8.exe a dialog asks permission to make changes to my device. I respond OK and then nothing happens. No install.

Hello, when trying to open a .pkg file with Creo Parametric (Student Edition), the .pkg-model does not open properly. Is the .pkg import supportet in the student version? I already applied for the the trial version (Creo Trial), but did not get any reply, yet. What can I do to work with the .pkg-File?Thanks and regards, Stefan Klare

I used the installation instruction for Creo 9.0 Student Standard edition to download and install. After installation it is showing these errors which are attached in this file.

I have downloaded the student version of CREO, but unable to get the license.Pls guideThanks.Sahil Pawar

Hallo!   I bought the Mathcad Student license, received all information for upgrading of my account, but it doesn’t work. Now, I can’t open the License Manager for software downloading. The direct link for the downloading, which I got from PTC, doesn’t work too!   And why there is an e-mail address <euroa@ptc.com> on the web-page, if it doesn't work? The address was inactivated on the 15th of June 2015.   There is a screenshot of the result of using the direkt link.    

I tried to install Creo 5.0, but when I launch the software, these messages appear on my screen:               Sincerely, Felipe Murad ------------------------------------------------------- Translation: Portugese to English by vnamboodheri on 27-March-2023 at 10:36am IST with Google translateTentei instalar o Creo 5.0, mas quando inicializo o software, aparecem essas mensagens na minha tela:Atenciosamente, Felipe Murad-------------------------------------------------------

setup.exe won't do anything even I executed it in admin. I tried to shut all antivirus and firewall, and turned off hyper-v and changed PRO_LANG into english as well. What could possibly the solution? Below is the event viewer's error code. Faulting application name: setup.exe_Creo, version: 37.0.2022.72, time stamp: 0x62555a35Faulting module name: baselibmt.dll, version: 37.0.2022.72, time stamp: 0x624c4cccException code: 0xc0000005Fault offset: 0x0000000000018a9aFaulting process id: 0x0x3BA4Faulting application start time: 0x0x1D95FEE2BC0E260Faulting application path: C:\Users\geonj\Downloads\creo\setup.exeFaulting module path: C:\Users\geonj\Downloads\creo\pim\x86e_win64\baselibmt.dllReport Id: f6380fe0-4ea0-4397-8a5c-60e4dbbabdf1Faulting package full name:Faulting package-relative application ID:

Hey,I received this message after running the program. 

Hello. Our school (Pusan National University) will conduct an industry-academic project (subject: transformation of production site using AR solution) with Volvo, and I think I will use the Vuforia program. Can I get a license for students?

Is there any basic training available for for S1000D?    

I filled out the student free software form for Creo and don't know where to find a license number?I downloaded Creo and when installing it prompts me to enter my license number, but I don't know where to find it.     

Hey!  Whenever I try to open the symbol gallery I get the following message from Creo (see screenshot below). After I hit OK the program just simply crashes. I am running Creo 9.0 Student Edition. Has anyone experienced the same issue before? Thanks for your help in advance!