System Administration

I am trying to install a new license file and I have forgotten the username/password to the LMutility. I know what the default ones are, but they are not working and I don't remember changing them. Is there a way to find the username/password? I know I could remove the software and reload it, but I am on a triad and would have to do that 3 times.I am hoping that when I restart the servers tonight, they will pick up the new file, which I have named the same as the old one.One last LMutilty question: The log files have gotten large in 2+ years. Can I just move these files to a sub-folder and the system will create new ones when it restarts?

I am using Creo Parametric 6.0 6.0.5.1I'd like to create a install/update package for Creo Parametric to deploy with SCCM (Microsoft System Center Configuration Manager) on all workstation in our company. Is it possible and how can I do it?

PTC has changed the way datums and such are attached to models. Now that I have upgraded to Creo 7, I cannot convert to the new paradigm without buying a license for Legacy Data Migration. I have an older Proe_Flex3C license and we cannot do the legacy data migration that is needed for Creo 7. The older licenses should be upgraded so we can continue working without being charged a fee to use our existing models. Converting to subscriptions has been looked at, but it would cost us 2X in annual fees over what we pay for maintenance now. Our annual maintenance/subscription bill with PTC is over $150K already. Charging your customers more to keep using your products is just wrong! Update the old legacy licenses.

Does anyone know if Pro/e has a command (similar to Ideas "assembly configuration" option) in order to create multiple configurations of an assembly, so that each configuration has a unique set of component constraints?I could not find something similar in Pro/e 4.0 help menu.I simply want to create multiple assembly configurations within one assembly model, without having to learn about Mechanisms.Thank you

Hi,Creo User PC visual & Creo view adapters visual , both are in the attachment.Because of this difference, user's thumbnail (Creoview visuals) and Creo visuall are different.Please advise me on how to avoid that unwanted object in the adapter? How to hide and  

hi @all, we're trying to create an unattended installation package for creo 7.0.4.0,but after it run on first installation without problems, on second run setup.exe it brings return code -609 (although it was uninstalled before properly) do you need further informations and which?machines are windows 10 1909. thanks and regardsDom 

I am using Creo Parametric 3.0 M170Unable to access PTC Learning connector.Here are the errors that I faced,learning connector is unavailable

I am using Creo Simulate 7.0.0.0I recently upgraded to Creo 8 and now when I try to open part files created in Creo 8 in Creo Simulate 7 I get a message that the file "cannot be retrieved". I suspect this is a backwards compatibility issue but how can I work around this until Creo Simulate 8 comes out?Here are the errors that I faced[file] cannot be retrieved

I am using Creo Parametric 8.0 8.0.1.0Installation Assistant for Creo 8.0.1.0 (setup.exe) won't run on Windows 10 Build 21H1. The error is " This app can't run on your PC - to find a version for your PC, check with the software publisher"Here are the errors that I facedThis app can't run on your PC - to find a version for your PC, check with the software publisherIt ran normally on previous versions of Windows 10.

Hello community,I'm running a very old MELS on a VM (Win7, 32bit) for an also old version of ME10 8.7The VM runs only for the MELS and the software is getting older and older and I want to install it directly on my server (Win2012R2, 64bit)Sadly the old setup cannot run under this new OS. Has anyone an idea where I can find a MELS-setup which can run under 64bit?I searched, but found nothing... 😞 regards

Hi, I have a part file and an assembly file. I am trying to export either as a step file. I am using File, Save As Copy, but only see a limited number of available file types (pdf,tiff,png,jpeg,eps,tiff,and pic) to save as. Is there a box somewhere that I need to check to see other file types? Thanks, D 

I'm having a use who's Creo 7.0.4.0 runs really poorly after losing VPN and license, then reconnecting.Poorly means highlighting is very slow. Has anyone else run into this issue in the past and found resolution?

as per this thread similar issue What is the parameter used to display revision and iteration in one field on the drawing?

This is for Creo 7. We have mapkeys tied to buttons in the GUI that allow users to very quickly pick some of our more common materials.   They work great the first time but one of the issues is the "set as master". If a user clicks on the mapkey a second time however the material changes to be PTC_SYSTEM_MTRL_PROPS. It appears that everytime you invoke "set as master"   mapkey(continued) ~ PopupOver `finder` `listPopup` 1 `FFileListPHLay.Filelist`;\ mapkey(continued) ~ Open `finder` `listPopup`;~ Close `finder` `listPopup`;\ mapkey(continued) ~ Activate `finder` `FAddPushLib`;   it toggles  between the material you meant to assign and the PTC system material.   Anyone figured out a way around this so it doesn't toggle the PTC system material? Obviously training is an option. I could tell users to put the material in a tree column or just to pull up the assign material dialog box and check before pushing the button but the goal here is to make their li

I am using Creo Parametric 6.0 6.0.2.0How to get license usage information in a text format?I followed the procedure mentioned : Double click “ptcstatus.bat” located under C:\Program Files\PTC\FLEXnet Admin License Server\bin which shows license utilization in command prompt. Is there any way if this data can be shown a word or document format? Please suggest

Hi, I have subscription ending on 2025. I've received an email "eNews and alerts" announcing Creo 8-0-2-0. But Creo 8 doesn't appear on download page.I've just retrieve my licence file and there is just Creo 7.I can't understand why I don't have Creo 8. Is there anything to do ? Thanks   

The Customer Experience team is seeking users with Creo Parametric experience to give us feedback on concepts for the PTC Support website.    - Spend 30 minutes in a 1-on-1 conversation with our research team. - These sessions are remote, requiring an internet connection and computer.- Sessions run from Wednesday, October 13 through Friday, October 15.   Sorry for any inconvenience:  - Sessions are only being conducted in English at this time.    SIGN UP >   Your feedback is important to us. We hope you will consider signing up.   Thank you! Nalie

          ‎10-08-2021 05:04 PM     Hey all,   I wasn't able to search well enough to find any info on this.   Is it possible to set the default button to OK, vs Cancel on this dialog box?   7.0.4.0          

I am having the users delete the c:\users\<username>\.wf folder as part of the upgrade to Windchill 11.1 and Creo7. One user cannot deleted it even after rebooting. I had an IT admin try and he sees the file but he also gets a message that the file cannot be deleted saying the file does not exist. Any suggestions?

Hello,I've just download and installed the last release of Creo 8 (8.0.1.0) but I can't use Creo Simulate because of this error"Unable to get required Creo Simulate license. Please contact your sales rapresentative"Before installing Creo 8, I used the last version of Creo 7 and Simulate ran correctly.I see in the license txt file that the two list items (#MECELITEENG_License, #MECELITEUI_License) are at least for Creo 7, while Creo SImulate and Creo ANSYS are for the 8. How is it possible?How can I use Creo Simulate inside Creo 8?   Thank youBye

Hello everyone,   I was wondering if any of you are using a notebook with the new i7-1165G7 and the Intel Iris Xe Graphics G7 96UES) and if it works with Creo 8.0 I know PTC doesn't have it in their offical support list, but my past PCs also all worked fine, despite not being "officially" supported.     Help would be much appreciated

We have an old config file where blended_transparency is set to No. The current Creo default is "Independent". I have no justification for why it was originally set to No, but I'm sure there was a good reason at one time.    From what I can tell, blended_transparency affects the preselection highlighting. When you hover over with blended_transparency set to No, you get a crosshatch sort of highlighting. With blended_transparency set to Yes, you get a nicer looking shaded highlighting. I'm not sure how independent and yes are different.    Does anyone know the difference between the Yes and the Independent setting? Also, how do the options compare for performance? Does having blended_transparency set to No improve preselection highlighting in large assemblies?

I am using Creo Parametric 2.0 M250Situation: In a closed network, the firewall has open ports Server Manager Port: 7788 and Vendor Daemon Port: 7789. Question: The user has to wait at least 20 minutes for the ASM file of the fixture to be opened, so please help how to deal with it or possible solutions, thank you.

Hi alls,I can't install Corel Draw (2020 - 2021) nor Corel Technical 2020 on Windows 10 when Creo2 & Creo7 are installed.I've noted this on 2 computers.On one of them, I've got a second win10 (dual boot) without PTC software and I can install Corel without problem.Very strange but it's the only difference.Instead of normal Corel installer Window, I get image attached and nothing happen.Does someone knows if there is any compatibility problem with Corel installer ?Any advice ?Thanks

Hello,   I am using a 2013 Macbook Pro (Retina , 15-inch Early 2013) with VM WareFusion running Windows 10 64-bit edition. I installed the PTC Creo 3.0 Student Edition and when opening a new part I am getting a BLACK SCREEN in the work space. I did some googling and alot of people are saying to go to the Options> Config Editor> Search Graphics and change it to something else than what is currently selected. Unfortunately when I use the FIND function to search for GRAPHICS nothing shows up.   Here are some specs for my machine   Processor: 2.8 GHz Intel Core i7 Memory 16 GB DDR3 Graphics: NVIDIA GeForceGT 650M 1024MB     VMWARE Settings:   I've allocated "4 processors"   16348 Mb of memory   I do have assignments i need to finish so i am in a bit of a rush to have this resolved and it would be great if anyone with some experience can help me out! thank you!